950 User Research jobs in the United States
User Research
Posted 3 days ago
Job Viewed
Job Description
Our User Researcher will work with product and design teams to scope, craft, and conduct user research to generate actionable insights that guide the future of the business and ensure our products and services meet the everyday needs of our users. Working alongside leaders and teams alike, they will conduct user research for critical customer journeys and products while also serving as a strong advocate for applied research and user-centered ways of working. As a member of the Research team, the User Researcher will lead both tactical and strategic research studies across multiple areas of the business. In parallel, they will work alongside Research and Strategy leadership to help shape the Research team's culture, ways of working, and approach to ResearchOps.
What You'll Be Doing:
- Partner with Research leadership, product managers, designers, and others to scope and lead tactical research, drive decisions, plan experiments, synthesize and communicate findings, and assist in estimating resource needs and schedules.
- Create impactful deliverables that clearly and persuasively communicate your findings, insights and recommendations to teams-spurring them to action.
- Manage and execute each step of the research process, including study planning, discovery, participant recruiting, conducting research activities and analysis, reporting, communication, and operations.
- Contribute to the creation, adoption and improvement of research practices, methods and guidelines and their consistent deployment across various projects.
- Serve as an advocate for user exposure and for user research as a team sport, empowering peers from all disciplines to center the customer experience in their day to day work.
- Increase the impact of every insight by contributing the results of their work to our research library and serving as an advocate for their peers to do the same.
- BS or MS in Interaction Design, Cognitive Science, HCI, Anthropology, Psychology, or equivalent experience
- 3-5 years' experience planning, conducting, and communicating the findings from user research for digital products and services, ideally with a focus on technical users
- A strong ability to understand and articulate user needs, as well as to generate and communicate compelling & actionable insights
- A strong understanding of the digital product lifecycle and the ability to collaborate successfully with designers, technical & business teams
- Proven knowledge of an array of quantitative and qualitative research methodologies and how to combine them to generate the most actionable insights
- Excellent communication and storytelling skills, with the ability to influence leaders as well as peers
- Ability and interest in running short-term tactical studies to inform rapid product iteration, with some experience and desire to plan and run strategic research with a longer time horizon and wider impact
- Familiarity with qualitative and quantitative data collection and analysis tools, including Qualtrics, GreatQuestion, GetFeedback, Amplitude and Looker
- A proven track record in conducting mixed-method research studies and an ability to demonstrate the impact of research
- An interest in collaborating closely with cross-functional teams and colleagues from across the organization
- We innovate with purpose. You'll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you'll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is $85,000 - $105,000 based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
*This is a remote role
#LI-Remote
User Research Lead
Posted 2 days ago
Job Viewed
Job Description
Candidates for this position may be based in Boston or Toronto, and will be expected to comply with their team's hybrid work schedule requirements. Who We Are We’re the Global Supplier Technology (GST) Experience Design team at Wayfair, and we’re tackling exciting problems that are reshaping how suppliers manage their business with us. We’re a diverse, multidisciplinary team of world-class designers who are hard at work transforming the supplier experience of managing their products, orders, inventory, finances, and other aspects of their business with Wayfair. Our design practice is collaborative, data-driven, and fast-paced. What You’ll Do As a User Research Lead on the Global Supplier Technology team, you will be empowered to plan and run research projects end-to-end, including defining clear problem statements, framing project goals and ingoing research assumptions and questions, scoping and selecting the appropriate methods and tools, supporting in recruitment, running/facilitating research activities, analyzing and synthesizing data, sharing and socializing findings, etc. Ultimately, you will influence and persuade cross-functional leaders and more senior partners to act on your findings. What’s Required Professional experience - approx. 6+ years of professional experience Mixed methods research experience - you will scope and execute on qualitative and/or quantitative research plans, selecting the appropriate methodology to answer key product and research questions Recruitment experience - you will work closely with Research Operations to define & handle UXR study recruitment needs, logistics, scheduling, and incentives Analysis and storytelling skills - you will need to clearly synthesize and present UXR insights to key stakeholders with actionable takeaways Collaboration skills - you will collaborate across functions such as Product Design, Content Strategy, Product Management, Analytics, Engineering and more Proficiency in research and design tools - such as Qualtrics, Userzoom/Usertesting, Optimal Workshop, Reduct, Full Story, Resonate, Figma and Miro. Product centric mindset – your research will be focused on the digital CX and helping product and design to discover and deliver on new opportunities Design thinking experience - you will likely run and participate in ideation sessions and design sprints. We want to hear your ideas and see you build on other’s ideas Interested in this role? We’d love to hear from you! Even if you’re not completely sure about potential fit, we still encourage you to apply. We’re looking for the right person to join our team! Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form. About Wayfair Inc. Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. #J-18808-Ljbffr
User Research Recruiter
Posted 3 days ago
Job Viewed
Job Description
Job Description
We're looking for a User Research Recruiter to join Procore's Product & Technology Team. Procore software solutions aim to improve the lives of everyone in construction, and the people within Product & Technology are the driving force behind our innovative, top-rated global platform. We're a customer-centric group that encompasses engineering, product, product design, and data.
In this User Research Recruiter role, you'll be the key to connecting our teams with the insights needed to build world-class products. You'll partner with Researchers, Designers, Product Managers, and other functions to play a vital role in shaping the user experience of our products by identifying, recruiting, and scheduling participants for our research initiatives. Use your expertise in recruitment strategy, participant screening, and logistics coordination to ensure our research runs efficiently and is backed by a diverse and representative participant pool.
This position reports to the Product Design Operations Manager and will be based in our Austin, TX office. We're looking for someone to join us immediately. Apply today to join our team of Groundbreakers.
What you'll do:
- Lead and manage the end-to-end user research recruitment process and programs for Design, Product, and Engineering teams, ensuring a seamless and positive experience for both stakeholders and participants.
- Collaborate with researchers, designers, and product team members to deeply understand study objectives and participant criteria, developing tailored recruitment strategies for various research methodologies.
- Utilize and expand on various channels to source participants, including our internal customer database, research panels (Rally, UserTesting, Qualtrics), social media, and professional networks.
- Leverage AI-powered tools and methodologies to scale recruitment efforts, enhance participant targeting, increase the operational efficiency of the research team and improve recruitment best practices in the product organization.
- Develop and maintain internal research participant pool and panels, ensuring panel health, data privacy compliance, and clear communication regarding incentives and participation value.
- Act as the primary point of contact for research participants, managing all communications, answering questions, and building positive, long-term relationships.
- Coordinate all logistics for research sessions, including scheduling participants and researchers, managing calendars, and sending confirmations and reminders.
- Define, track, and report on key recruitment metrics (e.g., time-to-fill, show rates, demographic distribution, budget management) to measure success, identify trends, and inform strategy.
- Continuously evaluate and proactively improve the participant recruitment process, identifying and implementing opportunities for efficiency, quality enhancement, and automation.
- Provide broader support to the Research Operations function as needed to enhance the impact and efficiency of the entire research team.
- 5+ years of experience in participant recruitment, research operations, or a similar coordination role, preferably within a user research, design, or B2B SaaS technology environment.
- A background in or strong familiarity with user research methodologies and the importance of participant criteria in qualitative and quantitative studies.
- Proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment with exceptional attention to detail.
- Excellent communication and interpersonal skills, with a knack for building rapport and fostering positive relationships with diverse groups of people.
- Proven experience or strong interest in exploring AI tools and technologies to creatively enhance recruitment strategy, data analysis, and efficiency
- A team player with a proactive, process-improvement mindset who actively looks for ways to support others and improve team workflows.
- Proficiency with modern productivity and recruitment tools, such as scheduling software (e.g., Calendly), project management systems, and participant recruitment platforms (e.g., Rally, UserTesting).
- Bachelor's degree in Psychology, Human-Computer Interaction, Sociology, Communications, or a related field, or equivalent practical experience.
- Desired: Experience with project management tools like Rally, general understanding of Quantitative and Qualitative research methodologies, understanding of GDPR & PII rules and regulations.
Qualifications
Additional Information
Base Pay Range $71,552 - $98,384. Eligible for Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.
Perks & Benefits
At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.
About Us
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.
If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
Director, User Research
Posted today
Job Viewed
Job Description
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
WB Games is a leader in the games industry across all game platforms and mobile devices. Our diverse and inclusive workforce creates and brings to life the most beloved characters, franchises, heroes, and wizards in the world. We are fans of what we make and proud of what we do. We have studios and offices across the globe.
**Your New Role**
The Director User Research Manager is responsible for overseeing a distributed WB Games User Research team responsible for helping to create best-in-class games with maximum potential commercial outcome.
Responsibilities will including developing a Vision, Mission and Culture, managing and growing a team, developing and improving new methodologies, and ensuring we have the capacity we need to support our projects.
**Your Role Accountabilities**
+ Setting Vision, Mission, and Culture for the team
+ Managing and motivating a distributed team across 3 countries
+ Identify key challenges and develop appropriate solutions
+ Develop, evaluate and implement new processes and tools as the need arises
+ Determine research priorities and developing a research roadmap, schedules and budget
+ Stay informed on what is happening in the research field at large in order to ensure WB Games is up-to-date and current with the most advanced developments
+ Ability to deliver results, sometimes critical, in a manner that translates into meaningful changes to the product
+ Effectively communicate methodologies and results with key stakeholders across the company
+ Assist with user testing (usability, playtesting, etc.) as needed
**Qualifications & Experience**
+ 10+ years' experience in games user research
+ 5+ years management experience
+ Demonstrated ability to grow both a user research group and direct reports, as well as bringing products and services to market quickly and making appropriate cost/user experience trade-offs
+ Experience with console, PC, and mobile games
+ BA/BS pertaining to human-computer interaction, psychology, or user research with applicable experience preferred
+ Familiar with game design theory and development process for video games
+ Knowledge of research design, qualitative, and quantitative methodologies
+ Strong organizational, analytical and presentational skills
+ Excellent written and verbal communication skills
+ Working knowledge of Tableau or similar BI tools
+ Familiarity with usability testing tools such as Qualtrics, etc.
+ Passion for video games
**The Nice to Haves**
+ Graduate degree pertaining to human-computer interaction, psychology, or user research strongly preferred
+ Statistical experience and data modeling desired, but not required
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery's total compensation package for employees. Pay Range: $152,950.00 - $284,050.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.
If you're a qualified candidate with an arrest or conviction record, please know that your application will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
User Research Lead (Boston)
Posted 1 day ago
Job Viewed
Job Description
Candidates for this position may be based in Boston or Toronto, and will be expected to comply with their team's hybrid work schedule requirements.
Who We Are
We’re the Global Supplier Technology (GST) Experience Design team at Wayfair, and we’re tackling exciting problems that are reshaping how suppliers manage their business with us. We’re a diverse, multidisciplinary team of world-class designers who are hard at work transforming the supplier experience of managing their products, orders, inventory, finances, and other aspects of their business with Wayfair. Our design practice is collaborative, data-driven, and fast-paced.
What You’ll Do
As a User Research Lead on the Global Supplier Technology team, you will be empowered to plan and run research projects end-to-end, including defining clear problem statements, framing project goals and ingoing research assumptions and questions, scoping and selecting the appropriate methods and tools, supporting in recruitment, running/facilitating research activities, analyzing and synthesizing data, sharing and socializing findings, etc. Ultimately, you will influence and persuade cross-functional leaders and more senior partners to act on your findings.
What’s Required
- Professional experience - approx. 6+ years of professional experience
- Mixed methods research experience - you will scope and execute on qualitative and/or quantitative research plans, selecting the appropriate methodology to answer key product and research questions
- Recruitment experience - you will work closely with Research Operations to define & handle UXR study recruitment needs, logistics, scheduling, and incentives
- Analysis and storytelling skills - you will need to clearly synthesize and present UXR insights to key stakeholders with actionable takeaways
- Collaboration skills - you will collaborate across functions such as Product Design, Content Strategy, Product Management, Analytics, Engineering and more
- Proficiency in research and design tools - such as Qualtrics, Userzoom/Usertesting, Optimal Workshop, Reduct, Full Story, Resonate, Figma and Miro.
- Product centric mindset – your research will be focused on the digital CX and helping product and design to discover and deliver on new opportunities
- Design thinking experience - you will likely run and participate in ideation sessions and design sprints. We want to hear your ideas and see you build on other’s ideas
Interested in this role? We’d love to hear from you! Even if you’re not completely sure about potential fit, we still encourage you to apply. We’re looking for the right person to join our team!
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
#J-18808-LjbffrUX Researcher - Usability Testing, User Research
Posted 3 days ago
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Job Description
UX Researcher - Usability Testing, User Research UX Researcher - Usability Testing, User Research Get AI-powered advice on this job and more exclusive features. This range is provided by Creative Circle. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $90.00/hr - $8.00/hr Direct message the job poster from Creative Circle Our client is seeking a UX Researcher to support their client in refining customer-facing digital experiences. This role is ideal for someone with deep expertise in Telecom, Communications, or Media Technology who thrives in a fast-paced, research-driven environment. This role is onsite 5 days a week in Redmond, Washington. What You'll Be Doing Conducting UX research to enhance B2B/B2C websites, customer care portals, and mobile apps Designing and executing qualitative and quantitative research studies Collaborating with design, product, and engineering teams to translate insights into actionable recommendations Identifying user pain points and opportunities to improve digital interactions Synthesizing findings into clear, compelling reports to guide strategic decisions What We're Looking For Experience: Proven track record in UX research within Telecom, Communications, or Media Technology Skills: Strong expertise in usability testing, customer interviews, journey mapping, and data analysis Tools: Familiarity with industry-standard UX research tools and methodologies Collaboration: Ability to work cross-functionally and present insights in a meaningful way This is a great opportunity to apply research expertise in a high-impact, customer-facing environment. If you're interested, let's connect! In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Benefits Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service. Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : EC10-1854733 -- in the email subject line for your application to be considered.*** Elizabeth Calabrese - Senior Director, Recruitment & Delivery For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States. This job was first posted by Creative Circle on 05/29/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. Creative Circle is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle. , Seniority level Seniority level Not Applicable Employment type Employment type Contract Job function Job function Information Technology Industries Staffing and Recruiting Referrals increase your chances of interviewing at Creative Circle by 2x Sign in to set job alerts for “User Experience Researcher” roles. Seattle, WA $103 000.00- 163,000.00 1 day ago Bellevue, WA 138,000.00- 192,000.00 5 days ago User Experience Designer, Google Ads, Early Career Seattle, WA 138,000.00- 192,000.00 4 days ago Bellevue, WA 103,000.00- 163,000.00 4 days ago Seattle, WA 103,000.00- 163,000.00 4 days ago Bellevue, WA 163,000.00- 226,000.00 4 days ago Seattle, WA 163,000.00- 226,000.00 4 days ago Redmond, WA 103,000.00- 163,000.00 1 week ago Seattle, WA 103,000.00- 163,000.00 1 week ago Seattle, WA 138,000.00- 192,000.00 4 days ago Seattle, WA 103,000.00- 163,000.00 4 days ago Bellevue, WA 103,000.00- 163,000.00 5 days ago Bellevue, WA 138,000.00- 192,000.00 2 hours ago Seattle, WA 138,000.00- 192,000.00 2 hours ago Seattle, WA 144,000.00- 247,500.00 3 days ago Seattle, WA 103,000.00- 163,000.00 2 hours ago Bellevue, WA 103,000.00- 163,000.00 2 days ago UX Researcher II, mixed methods (quant focused), Amazon Prime UX User Experience Designer - Shopping & Discography (REMOTE) Seattle, WA 124,800.00- 234,000.00 2 weeks ago Staff UX Researcher, Survey Scientist, Search and Intelligence Seattle, WA 137,000.00- 226,500.00 1 week ago Seattle, WA 137,000.00- 226,500.00 2 hours ago UX Researcher, AWS Solutions, Experience Excellence, AWS Solutions Seattle, WA 137,000.00- 226,500.00 5 days ago UX Research Ops Lead, DDG Design Quality Senior UX Researcher, AWS Solutions, Experience Excellence, AWS Solutions Seattle, WA 137,000.00- 226,500.00 2 hours ago Seattle, WA 163,000.00- 226,000.00 5 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Director, User Research and Design
Posted 9 days ago
Job Viewed
Job Description
General Information Req # WD00082570 Career area: Research/Development Country/Region: United States of America State: Illinois City: Chicago Date: Monday, May 12, 2025 Working time: Full-time Additional Locations : * United States of America - Illinois - Chicago Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit and read about the latest news via our StoryHub. Description and Requirements About Us The AI Ecosystem organization under Lenovo Intelligent Devices Group (IDG) is a community of innovative thinkers, risk-takers, and people who challenge the status quo. We strive to put more innovation in the hands of more people, so they can do more amazing things. We want passionate, enthusiastic, and driven professionals who want to make an impact in a fast-paced global technology environment to join our team, as we aim to deliver seamlessly integrated AI experiences across our Lenovo and Motorola devices and customer segments. As our Director of User Research and Experience Design, you will help us set the path for the next generation of AI-powered experiences that seamlessly span a user's wearables, smartphone, tablet, laptop and cloud services. If you are someone who has demonstrated leadership experience moving between exploratory research to rapid evaluations of prototyped ideas, and someone who always puts people first, this could be a great fit for you! Key Responsibilities Lead UI/UX tied to AI software experiences that span IDG ecosystem of devices and service from Discovery, Concept, POR and Launch. Lead the discovery of the behaviors, motivations, needs, and aspirations of our customers to create a differentiated advantage in our ability to build relevant and impactful experiences for global users across consumer, SMB and large-scale commercial segments. Lead definition and delivery of exploratory User Research to rapid evaluation of prototyped ideas. Build and guide Research and Design teams, ensuring that we set ambitious goals and meet new creative pathways. Evaluate and implement action plans based on ongoing market and user research around usability and discovery improvements. Influence broadly across Lenovo organizations from working team to Executive levels, communicating vision, design, KPIs and progress. Be an advocate and spokesperson for AI Ecosystem Design across Lenovo IDG. Co-work with Product pods (SW Dev, PDM, PGM, UI, UX) on iterative sprint cycles to create, develop, ship and improve AI products. Help drive product strategy through rigorous programs of User Research spanning the entire product lifecycle. Basic Qualifications 5+ years of Experience Leading User Research and/or Experience Design. Master's or Advanced Degree in Behavioral Science, Human-Computer Interaction, Computer Science, User Experience Design, or related field. Preferred Qualifications 15+ years of Experience Leading User Research and/or Design for Mobile, Web and Android ecosystems and products. Experience bringing an AI product to market from inception to launch. Demonstrated research skills across qualitative and quantitative methods. Expertise with interaction design in Product and/or User Experience. Expertise translating complex vision to an understandable concept and workable design story. Expertise presenting concepts and designs to Executive and above level business stakeholders. Ability to communicate with Design, Software, Hardware and development teams, the technical limitations of design for Mobile, Web and/or Android products. Why Join Us? Play a critical role in creating an open, thriving AI ecosystem. Drive teams of industry-leading designers in User Research and User Design. The base salary budgeted range for this position is $206-208k. Individuals may also be considered for bonus and/or commission. This role is hybrid at our Chicago, IL location 3 days per week with 20% expected travel. Lenovo's various benefits can be found on In compliance with Colorado's EPEWA, the expected application deadline for this position is June 2, 2025. This applies to both external and internal candidates. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations : * United States of America - Illinois - Chicago * United States of America * United States of America - Illinois * United States of America - Illinois - Chicago #J-18808-Ljbffr
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Reliability Labs User Research Engineer
Posted today
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**Cupertino, California, United States**
**Machine Learning and AI**
**Summary**
Posted: **Jun 06, 2025**
Weekly Hours: **40**
Role Number: **200604959**
The Reliability Labs User Research team ensures Apple products can handle the challenges of real-world use. Using mixed research methods, we study how customers interact with our products, evaluate wear and damage, and refine testing strategies to improve reliability. Product reliability delivers customer brand loyalty- customer satisfaction is our guiding principle.
This role offers a collaborative and stimulating environment, working closely with cross-functional design and reliability engineers to enhance product durability. We focus on understanding genuine user behavior, reducing bias, and using creative and analytical approaches to solve challenges. Our research, backed by data and insights, helps shape testing methods and establish design success criteria enabling decision making rigor supporting all Apple products.
Come join our team!
**Description**
As a User Research Engineer, you will shape test strategies and guide design decisions with cross-functional teams. You'll design and run studies, analyze data, and deliver user perception insights that drive meaningful improvements and exceeding high customer satisfaction expectations.
We're looking for someone who excels under pressure, communicates effectively, and is passionate about understanding customer interactions with physical products. This role requires adaptability and self-motivated initiative, balancing research rigor with fast paced and structured product schedule needs. Your work will have a direct customer impact with senior engineering and reliability leadership looking to your findings as a basis for improving product quality and innovation.
You'll join a team focused on clarity, ethical research, and continuous improvement. Success means delivering clear, actionable insights that help engineers create better test specifications, refine designs, and assess risks, always keeping the human experience front and center - unsurpassed customer satisfaction is our aim.
Your responsibilities will include:
- Collaborate with teams to design studies that explore real-world product use.
- Plan, set up, and coordinate studies to ensure smooth execution and high quality data.
- Conduct in-person studies to capture authentic user behavior while minimizing bias.
- Apply statistical analysis methodology creating clear, visually compelling reports engaging technical audiences, driving design change
- Support a team culture of curiosity, inclusive of diversity, ethical research, and continuous growth.
**Minimum Qualifications**
+ B.S. or M.S. in human factors, biomechanics, psychology, or industrial design
+ 5+ years experience with various user research methods and selecting the best approach for each study.
+ Ability to approach open-ended problems with curiosity, structure, and adaptability.
+ Strong collaboration and communication skills across disciplines.
+ Awareness of research biases and strategies to reduce their impact.
+ Experience studying human perception, sentiment, or behavior with physical products.
+ Experience writing surveys and analyzing survey data.
+ Proficiency in data analysis tools such as Tableau, JMP, MATLAB, or SPSS
**Preferred Qualifications**
+ Ph.D. in human factors, biomechanics, psychology, or industrial design,
+ Knowledge of ethical and legal guidelines for human research and data handling.
+ Understanding of mechanical or materials engineering for product durability.
+ Familiarity with hardware development processes.
+ Experience with characterization methods like sensors, motion capture, and Digital Image Correlation (DIC) is a plus.
+ Experience with scripting for data processing such as Python or R
+ Experience using AI or Large Language Models (LLMs) for data processing and analysis
**Pay & Benefits**
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $147,400 and $272,100, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. ( Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant ( .
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant ( .
Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.
Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program ( .
Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .
Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .
Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Director, User Experience Research
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WHAT MAKES US EPIC? At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating. Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development. UX RESEARCH What We Do Our team of UX researchers provide rigorous research support and insights for all of our games and products. Our goal is to be the voice of our players and users, and help the designer-intended experience for them be realized. What You'll Do As the Director, User Experience Research, you will be responsible for leading, growing, and championing a team made up of three main teams, each with their own manager: the User Experience Research Team, the User Experience Data Research Team, and the User Experience Playtest Research Team. Via your experience and deep methodological understanding you will lead these teams in producing the highest quality and actionable research possible. In this role, you will Lead the User Experience Research team in creating accurate, legally compliant, quick, and actionable research insights for all products at Epic Guide the methodology and processes of the User Experience Research team, including growing the capabilities and skills of the team, while also reviewing and being deeply aware of the Insights coming from your team. You should be the methodology expert for user/player research at the company as well as knowing about past, current, and future research and insights Be involved in and improve peer review and research design, analysis, and visualization across the team Represent and champion the data of your team and User Research processes and value across Epic and at the highest levels of the company Maintain, build, and grow relationships within the company with partners and senior leaders Work closely with other leaders in Insights and Product management to build a complete picture of players and users Handle legal compliance tasks around data collection and storage that you can also communicate within the team What we're looking for 8+ years of leadership experience 9+ years of User Experience Research experience in the games industry You are a research methodology expert (UX Research, survey design, and analysis) and live and breathe how to design research to get high quality accurate and actionable insights quickly. You are a scientist that cares deeply that research is carried out correctly Excellent communication and interpersonal skills. You can deliver information about where things are not working in a way that is not only direct, understood, and actionable, but is also empathic and understands the challenges that designs and developers are facing. Your team's Insights must also be heard at and understood at the highest levels of the company. A passion for games and understanding the experiences of game players. You must deeply understand the gaming space Experience working with the legal requirements around personal information and research Experience in writing and reviewing detailed reports and presenting data findings/analysis at all levels SQL and/or Tableau experience Market Research/Consumer Insights Experience Unreal Engine Experience EPIC JOB + EPIC BENEFITS = EPIC LIFE Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical. ABOUT US Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent. Like what you hear? Come be a part of something Epic! Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here . Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here . #J-18808-Ljbffr
User Experience Research Lead
Posted 5 days ago
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As a User Experience Research Lead in Consumer & Business Intelligence, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, you'll collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.
Consumer and Business Intelligence is a new organization that monitors, coordinates, and develops a holistic internal & external view of the financial well-being of consumers and businesses through the lens of JPMC data. As the nation's largest bank, we are uniquely positioned to inform public perspective on the direction of the economy.
In this role you'll need to be both a visionary and a detail-oriented executor to be successful. You'll partner with our cross-functional team of product managers, technologists, strategists, data scientists, and economists to build a brand new product from the ground up. You will leverage your deep knowledge of design and user research practices-everything from up-front research, insights, and strategy to ideation, prototyping, testing, and evaluation-to develop innovative solutions with a seamless user experience.
**Job responsibilities**
+ Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
+ Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
+ Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
+ Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
+ Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
+ Establish style guide for a wide range of product offerings, including but not limited to web applications, dashboards/charts, presentations, written reports, and datasets
**Required qualifications, capabilities, and skills**
+ 5+ years of experience or equivalent expertise in user experience design or similar roles
+ Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
+ Experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
+ Ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
+ Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
+ Expertise working within design systems to design high-fidelity prototypes in Figma and leading usability testing
+ Strong understanding of design principles and of what makes for a quality user experience, along with the ability to implement that by distilling complicated problems into simple and elegant solutions
+ Ability to empathize with and advocate for your users to drive customer-centric decision-making by actively seeking ways to uncover user needs and knowing how to transform them into experiences
+ Ability to synthesize complex, interdependent, and sometimes competing needs, with an understanding of the technical implications of your decisions and the ability to communicate your ideas to engineers
+ Experience collaborating with cross-functional teams to realize experience designs using Agile methods
**Preferred qualifications, capabilities, and skills**
+ Design leadership or managerial experience
+ Digital portfolio that demonstrates your design approach and delivery of user-centered product solutions
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
**Base Pay/Salary**
New York,NY $133,000.00 - $200,000.00 / year