1,111 User Research jobs in the United States
Director, User Research

Posted 1 day ago
Job Viewed
Job Description
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
WB Games is a leader in the games industry across all game platforms and mobile devices. Our diverse and inclusive workforce creates and brings to life the most beloved characters, franchises, heroes, and wizards in the world. We are fans of what we make and proud of what we do. We have studios and offices across the globe.
**Your New Role**
The Director, User Research is responsible for overseeing a distributed WB Games User Research team responsible for helping to create best-in-class games with maximum potential commercial outcome.
Responsibilities will include developing a vision, mission and culture, managing and growing a team, developing and improving new methodologies, and ensuring the team has the capacity needed to support our projects.
**Your Role Accountabilities**
+ Managing and motivating a distributed team across 3 countries
+ Support team members in setting professional goals and developing personalized career growth plans, fostering a culture of continuous learning and development
+ Identify key challenges and develop appropriate solutions
+ Support and advise lead researchers in developing research roadmaps and schedules, ensuring alignment with broader organizational goals
+ Develop, evaluate and implement new processes and tools as the need arises
+ Stay informed on what is happening in the research field at large to ensure WB Games is up-to-date and current with the most advanced developments
+ Ensure that research insights are elevated and communicated effectively to WB Games leadership, enabling meaningful product decisions across the organization
+ Assist with user testing (usability, playtesting, etc.) as needed
**Qualifications & Experience**
+ 10+ years in Games User Research with 5+ years in management of managers with focus on scaling UX research
+ Experience with console, PC, and mobile games
+ Familiar with game design theory and development process for video games
+ Demonstrated ability to grow both a user research group and direct reports, as well as bringing products and services to market quickly and making appropriate cost/user experience trade-offs
+ Demonstrated strategic business building approach to research
+ Influence stakeholders to increase demand for discovery research
+ Embrace and apply continuous learning of UX trends within teams
+ Uplevel research impact to top leadership across development studios and relevant verticals (marketing, finance etc)
+ Pioneer partnerships with data analytics, QA, and market research to align problem spaces, triangulate findings, and develop big picture insights
+ BA/BS pertaining to human-computer interaction, psychology, or user research with applicable experience preferred
+ Knowledge of research design, qualitative, and quantitative methodologies
+ Strong organizational, analytical and presentational skills
+ Excellent written and verbal communication skills
+ Working knowledge of Tableau or similar BI tools
+ Familiarity with usability testing tools such as Qualtrics, etc.
+ Passion for video games
**The Nice to Haves**
+ Graduate degree pertaining to human-computer interaction, psychology, or user research strongly preferred
+ Statistical experience and data modeling desired, but not required
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery's total compensation package for employees. Pay Range: $152,950.00 - $284,050.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.
If you're a qualified candidate with an arrest or conviction record, please know that your application will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
User Research Intern

Posted 1 day ago
Job Viewed
Job Description
**Corteva Agriscience** is the only major agriscience company in the world completely dedicated to agriculture. Our purpose is to enrich the lives of those who produce and those who consume, ensuring progress for generation to come. Our inspiration is to be a market shaper, driving the next generation of agriculture products that help farms and farmers flourish and through partnering with society becoming the most trusted partner in the global agriculture and food community. With a global footprint and over 20,000 employees, Corteva is building the future of agriculture and leading breakthroughs in the innovation and application of science and technology that will better the lives of people all over the world and fuel the progress of humankind.
At Corteva, we're looking for a **User Research Intern** to help us build a thriving product discovery practice. You'll support product discovery by facilitating research execution and handling the logistical aspects of the user research process and relationships with our end users - helping to strengthen current practices and find opportunities for improvement. You're right for this role if you are detail-oriented, collaborative and humble, have a can-do attitude and you're naturally curious.
**What You'll Do:**
+ Support senior user researchers to conduct cross-cutting user research, utilizing methodologies including but not limited to interviews, surveys, and usability testing
+ Support research initiatives in the US and Brazil
+ Help define research questions, identify methodologies and methods, design protocols
+ Help design and build out surveys in Qualtrics
+ Help conduct stakeholder interviews
+ Help design and conduct qualitative interviews and usability testing with participants
+ Engage with Dovetail to analyze data and produce actionable insights
+ Write reports and present learnings
+ Collaborate with user researchers and product domain teams (Product Managers and Product Designers in particular) to understand research needs and recruit the right participants for research studies
+ Coordinate recruiting user participants and scheduling feedback sessions over Microsoft Teams and in person
+ Support management of participant pools for ongoing research studies
+ Screen candidates for availability, interest level, and appropriate qualifications using online questionnaire responses, when appropriate
+ Manage participant communications (sending out invitations, confirmations, reminders) and scheduling of research appointments via Microsoft Outlook.
+ Support product domain teams and user researchers to ensure logistics and materials for feedback sessions
+ Maintain records of invitations sent, opted-in research participants, and each research project for which they have participated
**What You'll Bring:**
+ Undergoing a BA/BS or graduate degree in HCI, Psychology, Human Factors, or equivalent practical experience
+ Desirable to have some experience conducting research and coordinating projects and resources as part of an agency, research consultancy or product company for research, preferably in a software company
+ Basic knowledge of User Research and research participant recruitment best practices
+ Basic knowledge of human subjects research methodologies
+ Basic knowledge of qualitative coding and quantitative data analysis methods
+ Self-starter who is able to identify gaps and opportunities to create more efficient processes
+ Familiarity with agriculture / farming preferred; enthusiasm required
+ Good interpersonal skills, with ability to take initiative and build strong, productive relationships
+ Great written and verbal communication skills
Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.
Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.
Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.
Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.
Corteva Agriscience is an equal opportunity employer. We are committed to boldly embracing the power of inclusion, diversity, and equity to enrich the lives of our employees and strengthen the performance of our company, while advancing equity in agriculture. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. Discrimination, harassment and retaliation are inconsistent with our values and will not be tolerated. If you require a reasonable accommodation to search or apply for a position, please visit:Accessibility Page for Contact Information
For US Applicants: See the 'Equal Employment Opportunity is the Law' poster. To all recruitment agencies: Corteva does not accept unsolicited third party resumes and is not responsible for any fees related to unsolicited resumes.
Director, User Research

Posted 15 days ago
Job Viewed
Job Description
**Who We Are.**
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what's next.
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
WB Games is a leader in the games industry across all game platforms and mobile devices. Our diverse and inclusive workforce creates and brings to life the most beloved characters, franchises, heroes, and wizards in the world. We are fans of what we make and proud of what we do. We have studios and offices across the globe.
**Your New Role**
The Director, User Research is responsible for overseeing a distributed WB Games User Research team responsible for helping to create best-in-class games with maximum potential commercial outcome.
Responsibilities will include developing a vision, mission and culture, managing and growing a team, developing and improving new methodologies, and ensuring the team has the capacity needed to support our projects.
**Your Role Accountabilities**
+ Managing and motivating a distributed team across 3 countries
+ Support team members in setting professional goals and developing personalized career growth plans, fostering a culture of continuous learning and development
+ Identify key challenges and develop appropriate solutions
+ Support and advise lead researchers in developing research roadmaps and schedules, ensuring alignment with broader organizational goals
+ Develop, evaluate and implement new processes and tools as the need arises
+ Stay informed on what is happening in the research field at large to ensure WB Games is up-to-date and current with the most advanced developments
+ Ensure that research insights are elevated and communicated effectively to WB Games leadership, enabling meaningful product decisions across the organization
+ Assist with user testing (usability, playtesting, etc.) as needed
**Qualifications & Experience**
+ 10+ years in Games User Research with 5+ years in management of managers with focus on scaling UX research
+ Experience with console, PC, and mobile games
+ Familiar with game design theory and development process for video games
+ Demonstrated ability to grow both a user research group and direct reports, as well as bringing products and services to market quickly and making appropriate cost/user experience trade-offs
+ Demonstrated strategic business building approach to research
+ Influence stakeholders to increase demand for discovery research
+ Embrace and apply continuous learning of UX trends within teams
+ Uplevel research impact to top leadership across development studios and relevant verticals (marketing, finance etc)
+ Pioneer partnerships with data analytics, QA, and market research to align problem spaces, triangulate findings, and develop big picture insights
+ BA/BS pertaining to human-computer interaction, psychology, or user research with applicable experience preferred
+ Knowledge of research design, qualitative, and quantitative methodologies
+ Strong organizational, analytical and presentational skills
+ Excellent written and verbal communication skills
+ Working knowledge of Tableau or similar BI tools
+ Familiarity with usability testing tools such as Qualtrics, etc.
+ Passion for video games
**The Nice to Haves**
+ Graduate degree pertaining to human-computer interaction, psychology, or user research strongly preferred
+ Statistical experience and data modeling desired, but not required
**How We Get Things Done.**
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
**Championing Inclusion at WBD**
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery's total compensation package for employees. Pay Range: $152,950.00 - $284,050.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.
If you're a qualified candidate with an arrest or conviction record, please know that your application will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
User Research Data Collectors

Posted 1 day ago
Job Viewed
Job Description
Hiring "User Research Data Collectors" to re-enact different retail scenarios for research purposes around the LA area This is for a consumer electronic research study.
The hired individuals will "act" as customers and staff in various settings like coffee shops, grocery stores, and restaurants in LA.
Schedule: 25 - 30hrs per week between 5 days a week
(must be flexible to work any 5 days required).
*The shift times, locations, and days of the week will vary depending on when we are able to book these retail spaces.
Project Duration:
October 21- Mid December
You must be comfortable signing a consent form to be filmed and recorded. Your voice, face, motions, and bodies will be captured during the protocol. You will need to sign a consent form allowing the captured data to be used in the client's product & service development, and prototyping. You will be asked to help unload camera equipment and
Meals will be provided daily for lunch.
You must be comfortable commuting to different worksite addresses daily within the bay area for the duration of the project.
The position will require local travel around the LA area. 1 specific location per day.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
User Research project experience (ex: UX research assistants, coordinators, moderators, interns etc).
Excellent communication and interpersonal skills.
Proficiency in using phones and computers.
Strong organizational skills and attention to detail.
Ability to help set up camera equipment for the acting sessions.
Drivers license and ability to commute to different worksite addresses daily within the bay area for the duration of the project. Plusses:
previous use of lidar scanner
User Research Data Collectors

Posted 1 day ago
Job Viewed
Job Description
Hiring "User Research Data Collectors" to re-enact different retail scenarios for research purposes around the bay area. This is for a consumer electronic research study.
The hired individuals will "act" as customers and staff in various settings like coffee shops, grocery stores, and restaurants.
Scheudle: 25 - 30hrs per week between 5 days a week (must be flexible to work any 5 days required).
*The shift times, locations, and days of the week will vary depending on when we are able to book these retail spaces.
Project Duration:
Oct. 23rd - End of Nov.
You must be comfortable signing a consent form to be filmed and recorded. Your voice, face, motions, and bodies will be captured during the protocol. You will need to sign a consent form allowing the captured data to be used in the client's product & service development, and prototyping. You will be asked to help unload camera equipment and
Meals will be provided daily for lunch.
You must be comfortable commuting to different worksite addresses daily within the bay area for the duration of the project.
The position will require local travel around the bay area from san jose to san fran. 1 specific location per day.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
User Research project experience (ex: UX research assistants, coordinators, moderators, interns etc).
Excellent communication and interpersonal skills.
Proficiency in using phones and computers.
Strong organizational skills and attention to detail.
Ability to help set up camera equipment for the acting sessions.
Drivers license and ability to commute to different worksite addresses daily within the bay area for the duration of the project. Plusses:
previous use of lidar scanner
Sr. Spclst , User Research
Posted 13 days ago
Job Viewed
Job Description
About the Role
At our Company, we have been inventing for life for more than a century, bringing forward medicines and vaccines for many of the world's most challenging diseases. Information technology is a critical differentiating capability for our research organization and a pillar of our company's strategy, with a focus on driving efficient, reusable, and easy-to-consume technology.
The User Research Team is a newly established group within the Business Strategy and Partnership organization of the CDDS Value Team, R&D IT. This team focuses on business problems and pain points that cut across multiple business functions or represent entirely new challenges to the organization. In an end-to-end process context, the team analyzes business processes and data, evaluates impacts, investigates root causes, and delivers clear, validated, and measurable problem definitions and define potential solution approaches. The outcome of this team's work is ensuring that technology addresses the right and most impactful problems.
As a User Research Analyst, you will work closely with R&D stakeholders across functions and geographies, as well as other IT teams within and across divisions, especially the Business Architecture and Information Architecture teams in the Business Strategy and Partnership group. This role provides a unique opportunity to shape how R&D IT identifies and prioritizes business challenges, ensuring investments deliver maximum value. It is ideal for candidates who are naturally curious, analytical, collaborative, and brave enough to ask why - with the ability to frame problems in a way that is both high value and feasible to solve.
Key Responsibilities
+ Partner with R&D stakeholders to investigate business requests, pain points, and emerging ideas.
+ Conduct end-to-end process analysis across domains and functions, identifying bottlenecks, redundancies, and interdependencies.
+ Derive insights by analyzing business processes and data to uncover root causes.
+ Produce clear, validated, and measurable problem definitions, ensuring alignment with both business and IT stakeholders.
+ Collaborate with the Business Architecture and Information Architecture teams to validate analysis and problem framing.
+ Facilitate workshops, interviews, and cross-regional discussions to capture diverse perspectives.
+ Develop process maps, gap analyses, and related materials to communicate findings effectively.
+ Translate complex findings into compelling narratives and visuals that resonate with leadership and cross-functional teams.
+ Follow up on problem definitions through the solutioning phase as required, ensuring the original problem remains the focus.
+ Communicate findings to business and IT leadership, build organizational buy-in, and support business case development where required.
Requirements
+ Bachelor's or Master's degree in Life Sciences, Business, Information Systems, or related field.
+ At least 5 years of experience in business process improvement, with a minimum of 3 years in pharmaceutical R&D or related domains.
+ Proven experience mapping processes using standard tools/notations and applying structured methods/frameworks for root cause analysis.
+ Experience applying Design Thinking or other human-centered design methods.
+ Strong critical thinking skills and the ability to tell a clear, compelling story from complex analysis.
+ Understanding of drug development processes in one or more of the following areas: clinical, regulatory, safety, medical, clinical data management, biostatistics.
+ Excellent communication skills - able to clearly explain complex concepts verbally and in writing.
+ Skilled at facilitating workshops and engaging stakeholders across cultures and functions.
+ Ability to work effectively with global teams across time zones.
Preferred Qualifications
+ Familiarity with pharma R&D systems (e.g., EDC, CTMS, eTMF, Regulatory Information Management, Safety Databases, Veeva Vault).
+ Experience with large-scale cross-functional transformation projects in a global organization.
+ Proficiency in data analysis and visualization tools (e.g., Excel, Tableau, Power BI, or similar).
Current Employees apply HERE ( Contingent Workers apply HERE ( and Puerto Rico Residents Only:**
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here ( if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights ( GINA Supplement
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts ( Hybrid Work Model**
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".
The salary range for this role is
$114,700.00 - $180,500.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at .
You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
**Search Firm Representatives Please Read Carefully**
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
**Employee Status:**
Regular
**Relocation:**
Domestic
**VISA Sponsorship:**
No
**Travel Requirements:**
10%
**Flexible Work Arrangements:**
Not Applicable
**Shift:**
Not Indicated
**Valid Driving License:**
No
**Hazardous Material(s):**
n/a
**Required Skills:**
Business Analysis, Client Counseling, Customer Experience Design, Knowledge Management, Methods and Tools, Product Design, Researching, Stakeholder Relationship Management, Strategic Planning, Teaching, Usability Testing, User Experience Analysis, User Experience Evaluation, User Research, Waterfall Model
**Preferred Skills:**
**Job Posting End Date:**
10/9/2025
***A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.**
**Requisition ID:** R
Sr. Spclst , User Research
Posted 13 days ago
Job Viewed
Job Description
About the Role
At our Company, we have been inventing for life for more than a century, bringing forward medicines and vaccines for many of the world's most challenging diseases. Information technology is a critical differentiating capability for our research organization and a pillar of our company's strategy, with a focus on driving efficient, reusable, and easy-to-consume technology.
The User Research Team is a newly established group within the Business Strategy and Partnership organization of the CDDS Value Team, R&D IT. This team focuses on business problems and pain points that cut across multiple business functions or represent entirely new challenges to the organization. In an end-to-end process context, the team analyzes business processes and data, evaluates impacts, investigates root causes, and delivers clear, validated, and measurable problem definitions and define potential solution approaches. The outcome of this team's work is ensuring that technology addresses the right and most impactful problems.
As a User Research Analyst, you will work closely with R&D stakeholders across functions and geographies, as well as other IT teams within and across divisions, especially the Business Architecture and Information Architecture teams in the Business Strategy and Partnership group. This role provides a unique opportunity to shape how R&D IT identifies and prioritizes business challenges, ensuring investments deliver maximum value. It is ideal for candidates who are naturally curious, analytical, collaborative, and brave enough to ask why - with the ability to frame problems in a way that is both high value and feasible to solve.
Key Responsibilities
+ Partner with R&D stakeholders to investigate business requests, pain points, and emerging ideas.
+ Conduct end-to-end process analysis across domains and functions, identifying bottlenecks, redundancies, and interdependencies.
+ Derive insights by analyzing business processes and data to uncover root causes.
+ Produce clear, validated, and measurable problem definitions, ensuring alignment with both business and IT stakeholders.
+ Collaborate with the Business Architecture and Information Architecture teams to validate analysis and problem framing.
+ Facilitate workshops, interviews, and cross-regional discussions to capture diverse perspectives.
+ Develop process maps, gap analyses, and related materials to communicate findings effectively.
+ Translate complex findings into compelling narratives and visuals that resonate with leadership and cross-functional teams.
+ Follow up on problem definitions through the solutioning phase as required, ensuring the original problem remains the focus.
+ Communicate findings to business and IT leadership, build organizational buy-in, and support business case development where required.
Requirements
+ Bachelor's or Master's degree in Life Sciences, Business, Information Systems, or related field.
+ At least 5 years of experience in business process improvement, with a minimum of 3 years in pharmaceutical R&D or related domains.
+ Proven experience mapping processes using standard tools/notations and applying structured methods/frameworks for root cause analysis.
+ Experience applying Design Thinking or other human-centered design methods.
+ Strong critical thinking skills and the ability to tell a clear, compelling story from complex analysis.
+ Understanding of drug development processes in one or more of the following areas: clinical, regulatory, safety, medical, clinical data management, biostatistics.
+ Excellent communication skills - able to clearly explain complex concepts verbally and in writing.
+ Skilled at facilitating workshops and engaging stakeholders across cultures and functions.
+ Ability to work effectively with global teams across time zones.
Preferred Qualifications
+ Familiarity with pharma R&D systems (e.g., EDC, CTMS, eTMF, Regulatory Information Management, Safety Databases, Veeva Vault).
+ Experience with large-scale cross-functional transformation projects in a global organization.
+ Proficiency in data analysis and visualization tools (e.g., Excel, Tableau, Power BI, or similar).
Current Employees apply HERE ( Contingent Workers apply HERE ( and Puerto Rico Residents Only:**
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here ( if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights ( GINA Supplement
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts ( Hybrid Work Model**
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".
The salary range for this role is
$114,700.00 - $180,500.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at .
You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
**Search Firm Representatives Please Read Carefully**
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
**Employee Status:**
Regular
**Relocation:**
Domestic
**VISA Sponsorship:**
No
**Travel Requirements:**
10%
**Flexible Work Arrangements:**
Not Applicable
**Shift:**
Not Indicated
**Valid Driving License:**
No
**Hazardous Material(s):**
n/a
**Required Skills:**
Business Analysis, Client Counseling, Customer Experience Design, Knowledge Management, Methods and Tools, Product Design, Researching, Stakeholder Relationship Management, Strategic Planning, Teaching, Usability Testing, User Experience Analysis, User Experience Evaluation, User Research, Waterfall Model
**Preferred Skills:**
**Job Posting End Date:**
10/9/2025
***A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.**
**Requisition ID:** R
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User Research Studies in Washington
Posted today
Job Viewed
Job Description
OneForma is looking for participants in our paid projects in Seattle WA and Redmond WA !
Join projects Cochera, Casas and Lemons today and help us enhance the AI technologies.
Projects Objective:
To collect videos that will support the training and improvement of AI-powered technologies.
Rates per Project : Competitive fixed payment per session (details provided upon registration)
Cochera Project
Participants will attend a 90-minute guided session, during which they will record 20 short video clips while performing simple actions such as walking in different directions. No prior experience is required.
Location: Seattle WA
Further details and to register:
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Aria Project
We have a new on-site study called Project Aria - aimed at improving the comfort and functionality of headsets and eyewear. This research contributes to the development of AI-related technologies in real-world settings. . This is a 1H 45MIN session.
Location: Redmond WA
Further details and to register:
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Nora Project
Join our paid in-home user research study to help improve computer vision by recording video and audio of your everyday activities. If accepted, you’ll self-record 6-10 hours of yourself in variety of daily home activities. This will be done with recording equipment that our moderators will bring to you.
Location: Conducted in participants' own homes (applicants must reside in Seattle WA)
To register:
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Cosmic Project
Participants will be asked to record 7-10 short videos (per pair) of them interacting with device while doing simple, easy to follow tasks for 30-40 minutes and contribute 5-10 photos of participants from their photo library.
Location: Redmond WA
To register:
We would be delighted to have you take part in these projects.
If you have further clarifications, please reach out
Designer: User Research Intern 2026
Posted 8 days ago
Job Viewed
Job Description
About the Team
As IBM Z Designers, you are part of a community of innovators, creators, and design thinkers. Our systems power the world's most important industries, and our clients are the architects of the future. Transforming our business to deliver on that future is at the heart of our Design mission.
Role Description:
As an IBM Z Designer, your focus will be on meeting individual and team objectives, learning your craft, contributing to the design of a product and learning about IBM and IBM Design practices. Generally, your efforts will be concentrated around a single product in your business area, with guidance and feedback from a more senior designer or design leader. You will also contribute to the design community by supporting community activities, sharing, learning or maintaining a part of the community operation.
As designers, we focus on ensuring the experiences we create meet the needs of our customers and end users and strive for design excellence in our work. You will apply a user-centered perspective to your design work and advocate for the customer / end user in all interactions with your teammates and colleagues. At times you may also engage with customers or other users of the product in the design process.
**Your role and responsibilities**
Job Duties:
Key/Strategic Responsibilities
- Grow domain knowledge by learning the value proposition of your product, its market
position, the basics of its technologies and how it's used by our customers.
- Develop enough domain fluency to contribute ideas that differentiate the solution in the
market.
- Attend and participate in design and product-oriented activities, such as stand-ups,
Town Halls, product demos or design critiques.
- Develop the ability to find and apply relevant industry references/trends.
- Identify improvement opportunities at the individual product level
Cross-Functional Responsibilities
- Attend client / sponsor user sessions; establish your own client relationships.
- Contribute to the design of a product by advocating for the user experience and value.
- Learn about the org structure and key stakeholders of your PM and dev teams
- Seek and provide feedback on outcomes to your entire team.
- Support advocacy of design thinking across the team.
- Communicate with other designers and your 3iab team about your project status.
- Attend and participate in design reviews and playbacks to share experience design and
related artifacts.
- Understand how your work fits into the department mission, strategy, and vision.
Functional Responsibilities
- Contribute towards delivery of project needs, such as research insights or user
experience deliverables, in alignment with timeline and roadmap milestones.
- Participate in concept ideation informed by an understanding of users, clients, and their
desired outcomes.
- Adapt work and processes according to guidance and direction from design leads.
- Strengthen your craft skills in your discipline through learning, mentorship, and
producing.
- Expand competencies across t-shape to better contribute to personal and team
outcomes.
- Acquire Enterprise Design Thinking fluency and infuse practices into work.
- Develop foundational knowledge in the technologies needed for your product/org, such
as AI.
- Develop entry-level knowledge of IBM Experience Standards.
- Participate in internal and external design community activities.
- Familiarity with accessibility guidelines and principles (e.g., WCAG)
Additional Discipline Specific Responsibilities:
Research
Support user research activities and customer interactions.
Contribute to research sessions/planning.
Design research plans (with oversight).
Lead research sessions.
Demonstrate the ability to ask effective questions.
Put customers and stakeholders at ease during session.
Synthesize research
Share and communicate research findings
Support storytelling around an on-going narrative leads will build for a hill
UX
Collaborate with research to understand core problems being solved in design.
Execute and expand on established UX flows.
Create wireframes, user flows and prototypes with oversight from design lead.
Adjust designs based on formal and informal feedback
Create low and high-fidelity designs from approved concepts.
Support production of assets for use during usability testing.
Actively participate in EDT sessions.
**Required technical and professional expertise**
Preferred Qualifications:
- Experience working on enterprise information technology (business to business), and enterprise technology personas or archetypes.
- Familiarity with IBM Z product stack
**Preferred technical and professional experience**
Preferred education: Pursuing a degree in Design, including Design & Technology, UX Design, Software Product & Interaction Design, Human Computer Interaction (HCI), UX Research, Information Experience Design, Game Design, Human Factors, Usability, or Ethnography, or a Software or Computer Systems Engineering degree with a minor in Design or completion of a certificate program in Design.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
User Experience Research Manager, Monetization

Posted 1 day ago
Job Viewed
Job Description
Monetization is looking for a Research Manager with skills in user experience research, leadership, and collaboration with cross-functional stakeholders. This role requires a broad range of skills and expertise that strikes a balance between speed and rigor in their work, with a proven ability to transform research insights into design and product recommendations that drive decisionsIt's not enough to answer interesting questions about user behavior; our team focuses on impact. You will lead a team of high quality researchers across a key product vertical, and across multiple research disciplines. We are looking for an experienced leader with a proven track record of building and managing teams. You must become a trusted, strategic partner to product stakeholders by communicating and demonstrating the value of user research, and by delivering insights that lead to measurable business value.
**Required Skills:**
User Experience Research Manager, Monetization Responsibilities:
1. Identify and prioritize short-term and long-term research that delivers the highest impact
2. Allocate resources and talent to ensure we are always focusing on the highest priorities and influencing critical product decisions
3. Deliver actionable and relevant insights aligned to both strategic and tactical product and designs decisions
4. Hire, develop, and retain talent across different skillsets (qual and quant)
5. Guide research throughout the product life-cycle from early stage generative research, through iterative concept or prototype testing, and post-launch measurement
6. Collaborate closely with Product Management, Design, Engineering and other cross-functional partners to ensure research is integrated into the product development process
**Minimum Qualifications:**
Minimum Qualifications:
7. Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, or related field or significant experience conducting User Experience research with meaningful business impact
8. 18+ years of experience conducting and/or studying research post-Bachelor's degree
9. 5+ years of experience directly managing, coaching and developing full-time researchers
10. Experience directly managing across different research methodologies
11. Experience directly conducting primary research (either qualitative or quantitative) end-to-end (e.g. designing, fielding, analyzing and reporting out data)
12. Experience building teams over time through hiring, growing, and retaining researchers
13. Experience building and setting research strategy that connects with business strategy
14. Track record of translating research into business impact and communicating research findings to technical and non-technical audiences
15. Experience working with a variety of cross functional peers and stakeholders to achieve shared goals (For example, product managers, data scientists, designers, engineers, policy, communications, marketing)
**Preferred Qualifications:**
Preferred Qualifications:
16. Master's or PhD degree in Human-Computer Interaction, Psychology, Sociology, or related field
17. Experience working in advertising, monetization, or commerce topics
18. Experience leading teams across timezones
**Public Compensation:**
$192,000/year to $265,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at