1,047 Ux Design jobs in the United States

Help us change lives

At Exact Sciences, we're helpingchange how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you're working to help others.

Position Overview

Exact Science's Customer Experience (CX) team is responsible for defining, driving, and delivering innovative, immersive, memorable customer-centric journeys for all our customers, across all channels (digital and physical). These journeys are grouped by Customer Types (e.g., Patient, Provider) and further categorized into a set of Experiences (e.g., Understand Risks & Complete Screening, Confirm Diagnosis). Each Experience has a set of specific, measurable Objectives and Key Results (OKRs) that the overall team is accountable to fulfill.

The Manager, UX Designer is responsible for helping to drive and facilitate the realization of the UX strategy and vision for multiple journeys within a given Experience. Your focus lies in shaping innovative design solutions, rooted in a deep understanding of the industry landscape, business and enabling technologies, as well as a profound, and an empathetic immersion into consumer mindsets, needs, and expectations.

Collaborating with diverse teams, including Designers, Copywriters, Content Strategists, Product partners, and Development partners, you'll lead efforts in digital, marketing, and product design, emphasizing interaction design, visual design, design technology, and product management. Your role extends from defining interactions at various scales to overseeing the development of large, complex services and systems across owned, social, and partner digital platforms.

You excel in balancing the macro and micro aspects of design-driving a vision while remaining hands-on with the details. Your approach involves continuous analysis, iteration, solutioning, and delivery, maintaining a focus on the user at the center of everything you create.

As the lead, your responsibility includes bringing people together and accounting for a holistic Service Design that covers all touchpoints in a customer's journey, whether physical or digital. Your role involves navigating complex business, functional, and user challenges to drive the development of innovative experiences aligned with overall business and user objectives. Your expertise extends to delivering intricate design systems and frameworks, providing easily understood, scalable solutions that inspire and empower junior designers to excel.

You should be able to share examples of work that highlights your approach to design. This should demonstrate how you bring strategies to life in the creation of user-centered products and services experiences across various channels. Additionally, you should be able to provide instances where your work effectively communicated complex ideas and terminology through simple, engaging content experiences, ultimately driving positive business results.

Essential Duties

Include, but are not limited to, the following:

• Lead and facilitate active collaboration with strategists, researchers, product leaders, the Design Ops team, legal, regulatory, medical, labs, and the respective Experience Design team members to produce deliverables (e.g., wireframes, visual systems, interaction models, design specs, etc.) for multiple Journeys (e.g. 3+) in a given experience that are integrated, cross-touchpoint, cross-customer type, and cross-experience/journey.
• Advocate for the incorporation of user research into the experience's UX vision, provide strategic rigor and thoughtfulness throughout the creation of products and experiences, from vision and conception to launch and optimization/governance - possess the knowledge and passion to articulate it clearly, confidently, concisely, and compellingly across audiences.
• Serve as a subject-matter expert in all things design and help lead both partners and peers alike to help think how design drives utility and inspires, equally.
• Remove impediments and ensure delivery of the overall experience vision & OKRs. Building and maintaining collaborative relationships with senior leadership and other departments (e.g., Marketing) will also be required.
• Research and stay up-to-date to help lead the adaption of the enterprise wide UX best practices, standards, principles, and design thinking processes for use by the respective UX, Product, and Development teams; serve as an advocate for these standards, principles, processes.
• Create systems and strategies that help designers thrive. Lead the use of design thinking, storytelling, and conceptual prototypes to compellingly convey the vision, flow, and features of the products/services being designed.
• Provide leadership, mentorship, and support for more junior content staff. Execute and help guide teams to create outstanding, cohesive, and connected experiences across projects and platforms. Help develop comprehensive experiences by applying strategic design-thinking methodologies by providing a clear point-of-view, approach, and framework that guides effective design and implementation.
• Maintainmorale and support employee engagement initiatives.
• Consistent demonstration of exceptional leadership qualities, including but not limited to the ability to attract and retain the best team, foster a culture of high performance, lead with integrity, humility, accountability, and courage, and set a clear vision to energize teams towards the future.
• Effectively manage, support, and guide your team, including, but not limited to delegating tasks and responsibilities, assess employee performance and provide helpful feedback and training opportunities.
• Help support the writing, editing, and testing of content, and lead its improvement that makes our products and experiences easier to use across Exact Sciences products and experiences.
• Foster a welcoming environment regardless of background, sexual orientation, gender expression, religion, or ethnicity, and model these behaviors for the organization.
• Understand and prioritize problems, opportunities, and solutions that contribute to the product roadmap, strategy, and vision leveraging data, research, industry trends, and business objectives.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Ability to effectively manage legal reviews and feedback cycles.
• Support and comply with the company's Quality Management System policies and procedures.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Travel Requirements: Ability to travel 10-20% of working time away from work location, may include overnight/weekend travel.

Minimum Qualifications

• Bachelor's degree in Design, Marketing, Business, Life Sciences, or related field of study; or High School Degree/General Education Diploma and 4+ years of relevant experience as outlined in the essential duties in lieu of Bachelor's degree.
• 8+ years of experience working as a UX Designer, with at least 5 years experience.
• Extensive experience in applying techniques and methods of modern user experience design, discovery, and delivery - along with expertise with design/user experience platforms and tools (e.g., Adobe Creative Suite, Figma, Miro, Jira).
• Experience with content management systems (Sitecore a plus) and user testing tools.
• Experience in simplifying and communicating complex ideas to broad audiences.
• Experience in managing a design process from strategy to delivery of final product.
• Experience in collaborating with and influencing product, engineering, design, and operational teams.
• Experience in creating designs that optimize for varied ecosystems that leverage known persona or archetypal work, SEO, and measurement objectives.
• Advanced understanding of accessible, inclusive, and equitable design.
• Experience with the principles of Agile/Scrum/Kanban.
• Strong working knowledge of HTML, CSS, JavaScript, Adobe Creative Suite applications, and associated design tools.
• Demonstrated strong understanding of the current web and mobile technology landscape.
• Advanced understanding of human centered design and design thinking methodologies.
• Experience creating accessible, inclusive, and equitable design.
• Knowledge of best-in-class design systems (Material, Carbon, Fluent, etc) and their pros and cons. Experience in evolving/adapting design systems or building them from scratch.
• Extensive experience problem-solving, organizational, and analytical skills with the ability to evolve UX strategy based on research, data, and industry trends.
• Strong analysis skills; including, but not limited to, process and user flow definition.
• Extensive experience in translating complex user, business, operational, and technical requirements into clear, accurate, compelling user experience deliverables.
• Experience in relationship building, motivation, and curiosity to bring together different personalities for creative thinking and collaborative solutioning.
• Extensive experience engaging with strategists, product managers, engineers, researchers, SMEs, and company leaders in a constructive and collaborative relationship where you can both learn and influence.
• Experience recruiting, coordinating, developing, and managing a team.
• Excellent written and verbal communication skills, with the ability to agilely adapt to the respective audience (team member to senior leadership).
• Strong organizational and time management skills with a proactive and logical approach to workload and ability to work both independently and within a team.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• Experience in healthcare, wellness, or digital health.
• Experience with service design and operations.
• Experience with both B2C and B2B products and/or services.
• Experience within large organizations.
• Experience with Sitecore, React, and Angular frameworks.

Salary Range:

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.

Not ready to apply? Join our Talent Community to stay updated on the latest news and opportunities at Exact Sciences.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, and any other status protected by applicable local, state, or federal law.

To view the Right to Work, E-Verify Employer, and Pay Transparency notices and Federal, Federal Contractor, and State employment law posters, visit our compliance hub. The documents summarize important details of the law and provide key points that you have a right to know.

Help us change lives

At Exact Sciences, we're helpingchange how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you're working to help others.

Position Overview

Exact Science's Customer Experience (CX) team is responsible for defining, driving, and delivering innovative, immersive, memorable customer-centric journeys for all our customers, across all channels (digital and physical). These journeys are grouped by Customer Types (e.g., Patient, Provider) and further categorized into a set of Experiences (e.g., Understand Risks & Complete Screening, Confirm Diagnosis). Each Experience has a set of specific, measurable Objectives and Key Results (OKRs) that the overall team is accountable to fulfill.

The Manager, UX Designer is responsible for helping to drive and facilitate the realization of the UX strategy and vision for multiple journeys within a given Experience. Your focus lies in shaping innovative design solutions, rooted in a deep understanding of the industry landscape, business and enabling technologies, as well as a profound, and an empathetic immersion into consumer mindsets, needs, and expectations.

Collaborating with diverse teams, including Designers, Copywriters, Content Strategists, Product partners, and Development partners, you'll lead efforts in digital, marketing, and product design, emphasizing interaction design, visual design, design technology, and product management. Your role extends from defining interactions at various scales to overseeing the development of large, complex services and systems across owned, social, and partner digital platforms.

You excel in balancing the macro and micro aspects of design-driving a vision while remaining hands-on with the details. Your approach involves continuous analysis, iteration, solutioning, and delivery, maintaining a focus on the user at the center of everything you create.

As the lead, your responsibility includes bringing people together and accounting for a holistic Service Design that covers all touchpoints in a customer's journey, whether physical or digital. Your role involves navigating complex business, functional, and user challenges to drive the development of innovative experiences aligned with overall business and user objectives. Your expertise extends to delivering intricate design systems and frameworks, providing easily understood, scalable solutions that inspire and empower junior designers to excel.

You should be able to share examples of work that highlights your approach to design. This should demonstrate how you bring strategies to life in the creation of user-centered products and services experiences across various channels. Additionally, you should be able to provide instances where your work effectively communicated complex ideas and terminology through simple, engaging content experiences, ultimately driving positive business results.

Essential Duties

Include, but are not limited to, the following:

• Lead and facilitate active collaboration with strategists, researchers, product leaders, the Design Ops team, legal, regulatory, medical, labs, and the respective Experience Design team members to produce deliverables (e.g., wireframes, visual systems, interaction models, design specs, etc.) for multiple Journeys (e.g. 3+) in a given experience that are integrated, cross-touchpoint, cross-customer type, and cross-experience/journey.
• Advocate for the incorporation of user research into the experience's UX vision, provide strategic rigor and thoughtfulness throughout the creation of products and experiences, from vision and conception to launch and optimization/governance - possess the knowledge and passion to articulate it clearly, confidently, concisely, and compellingly across audiences.
• Serve as a subject-matter expert in all things design and help lead both partners and peers alike to help think how design drives utility and inspires, equally.
• Remove impediments and ensure delivery of the overall experience vision & OKRs. Building and maintaining collaborative relationships with senior leadership and other departments (e.g., Marketing) will also be required.
• Research and stay up-to-date to help lead the adaption of the enterprise wide UX best practices, standards, principles, and design thinking processes for use by the respective UX, Product, and Development teams; serve as an advocate for these standards, principles, processes.
• Create systems and strategies that help designers thrive. Lead the use of design thinking, storytelling, and conceptual prototypes to compellingly convey the vision, flow, and features of the products/services being designed.
• Provide leadership, mentorship, and support for more junior content staff. Execute and help guide teams to create outstanding, cohesive, and connected experiences across projects and platforms. Help develop comprehensive experiences by applying strategic design-thinking methodologies by providing a clear point-of-view, approach, and framework that guides effective design and implementation.
• Maintainmorale and support employee engagement initiatives.
• Consistent demonstration of exceptional leadership qualities, including but not limited to the ability to attract and retain the best team, foster a culture of high performance, lead with integrity, humility, accountability, and courage, and set a clear vision to energize teams towards the future.
• Effectively manage, support, and guide your team, including, but not limited to delegating tasks and responsibilities, assess employee performance and provide helpful feedback and training opportunities.
• Help support the writing, editing, and testing of content, and lead its improvement that makes our products and experiences easier to use across Exact Sciences products and experiences.
• Foster a welcoming environment regardless of background, sexual orientation, gender expression, religion, or ethnicity, and model these behaviors for the organization.
• Understand and prioritize problems, opportunities, and solutions that contribute to the product roadmap, strategy, and vision leveraging data, research, industry trends, and business objectives.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Ability to effectively manage legal reviews and feedback cycles.
• Support and comply with the company's Quality Management System policies and procedures.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Travel Requirements: Ability to travel 10-20% of working time away from work location, may include overnight/weekend travel.

Minimum Qualifications

• Bachelor's degree in Design, Marketing, Business, Life Sciences, or related field of study; or High School Degree/General Education Diploma and 4+ years of relevant experience as outlined in the essential duties in lieu of Bachelor's degree.
• 8+ years of experience working as a UX Designer, with at least 5 years experience.
• Extensive experience in applying techniques and methods of modern user experience design, discovery, and delivery - along with expertise with design/user experience platforms and tools (e.g., Adobe Creative Suite, Figma, Miro, Jira).
• Experience with content management systems (Sitecore a plus) and user testing tools.
• Experience in simplifying and communicating complex ideas to broad audiences.
• Experience in managing a design process from strategy to delivery of final product.
• Experience in collaborating with and influencing product, engineering, design, and operational teams.
• Experience in creating designs that optimize for varied ecosystems that leverage known persona or archetypal work, SEO, and measurement objectives.
• Advanced understanding of accessible, inclusive, and equitable design.
• Experience with the principles of Agile/Scrum/Kanban.
• Strong working knowledge of HTML, CSS, JavaScript, Adobe Creative Suite applications, and associated design tools.
• Demonstrated strong understanding of the current web and mobile technology landscape.
• Advanced understanding of human centered design and design thinking methodologies.
• Experience creating accessible, inclusive, and equitable design.
• Knowledge of best-in-class design systems (Material, Carbon, Fluent, etc) and their pros and cons. Experience in evolving/adapting design systems or building them from scratch.
• Extensive experience problem-solving, organizational, and analytical skills with the ability to evolve UX strategy based on research, data, and industry trends.
• Strong analysis skills; including, but not limited to, process and user flow definition.
• Extensive experience in translating complex user, business, operational, and technical requirements into clear, accurate, compelling user experience deliverables.
• Experience in relationship building, motivation, and curiosity to bring together different personalities for creative thinking and collaborative solutioning.
• Extensive experience engaging with strategists, product managers, engineers, researchers, SMEs, and company leaders in a constructive and collaborative relationship where you can both learn and influence.
• Experience recruiting, coordinating, developing, and managing a team.
• Excellent written and verbal communication skills, with the ability to agilely adapt to the respective audience (team member to senior leadership).
• Strong organizational and time management skills with a proactive and logical approach to workload and ability to work both independently and within a team.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• Experience in healthcare, wellness, or digital health.
• Experience with service design and operations.
• Experience with both B2C and B2B products and/or services.
• Experience within large organizations.
• Experience with Sitecore, React, and Angular frameworks.

Salary Range:

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.

Not ready to apply? Join our Talent Community to stay updated on the latest news and opportunities at Exact Sciences.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, and any other status protected by applicable local, state, or federal law.

To view the Right to Work, E-Verify Employer, and Pay Transparency notices and Federal, Federal Contractor, and State employment law posters, visit our compliance hub. The documents summarize important details of the law and provide key points that you have a right to know.

• Execute high quality page authoring under the direction of the UX Design Director and Adobe Enterprise Manager (AEM) UX Manager
• Create and prepare digital assets for page authoring
• Adherence to our design standards and brand guidelines
• Should have a bold vision for excellence in web design and will work closely with designers, content management, technology, marketing, and LOB leaders to create a unified, customer driven design direction
• Excellent verbal and written communication skills
• Solutions oriented with the ability to multi-task and adapt quickly to changing requirements and conditions
• Partner across related disciplines including, usability, design, content management, and web development to meet the objectives of every business engagement.
• Strong competency in responsive and adaptive strategies for web design

• 2-4+ years of experience as a designer / AEM author at an agency, retail or financial services institution or large ecommerce site
• Advanced experience in Adobe Experience Manager required
• Working knowledge of the Adobe Creative Suite and Sketch App
• Best-practices knowledge of W3C and other web design standards
• Demonstrated understanding of usability/user-centered design, UX methodology, interactive design principles, and corporate branding
• Must be highly innovative and inspire commitment to a higher standard
• Must have excellent verbal and written communication skills
• Must be solutions-oriented with the ability to multi-task and adapt quickly to changing requirements and conditions
• Associates Degree or equivalent work experience

• CX/UX Research - User Evaluation, Insights & Testing 40%
• Collaboration, Facilitation, Session Design 15%
• Business Process and Emerging Technologies 10%
• Analysis, Synthesis, Strategy 10%
• Communications, Reporting, Executive Read-outs 10%
• Design Support, Iterative Co-Creation 10%
• Stakeholder Relations 5%

• At least 6 to 8 years of related working experience in CX or UX Research disciplines. Also, tangible and credible experience working within a human-centered design practices service design or CX/UX insights team.
• A strong foundation in qualitative research, complemented by familiarity with quantitative methods and data analysis-or proficiency in Mixed Methods UX Research-is highly preferred. Excellent written and verbal communication skills, with high attention to detail
• Experience in Mac environments using Google Workspace, MS Suite, including Word, Excel, and PowerPoint, with additional experience using Jira, Confluence, Adobe Analytics, Medallia, or similar.
• Able to quickly learn to use new applications for visualizations and communications.
• Demonstrated experience with quantitative and qualitative data, and competitive analysis.
• Excellent communication skills, written and verbal with high attention to detail.

• Experience in CX framework exercises: Journey Mapping, Design Thinking, Service Design, and facilitating workshops. Data gathering by identifying sources of data and insights that help tell the story of the current state experience. (such as Journey Maps, Persona Development, User Flows, Use Cases, etc.)
• Customer research experience in interviewing, questionnaire design, documentation, performing validation with customers, and conducting the analysis of data. Design and Facilitate User Co-Creatio/Co-Design Sessions with partners
• Data analysis and triangulating data using a variety of tools to format raw operational data into trends and groupings to reveal the experience beneath the surface and support data-driven design decisions.
• Assembling data and insights to formulate the story of the customer experience and converting that data into visualizations and documentation, or via the creation of a journey framework.
• Uncover root causes of experience issues and collaborate with Designers and Analysts on new innovation opportunities, enhancements to existing models, or the exploration of external industry integration options.
• Coordinate the scheduling and arrangements for audience recruitment, and facilitate Journey Mapping workshops or Design Sprints, including securing attendance of the right stakeholders at the right time.
• Document workshop outputs and curate a digital library of CX assets and documents.
• Assist the Studio Research and Design Lead(s) in facilitating workshops, helping attendees populate frameworks, supporting breakout groups, and maintaining session outputs and documentation as required.
• Familiarity with UX tools such as Smaply, UserZoom, and UserTesting or similar usability platforms. Preferred Qualifications or Familiarity
• Experience in Google Workspace, MS Suite (Word, Excel, PowerPoint), with additional experience using Jira, and Confluence. Experience engaging with patients, advocates, caregivers, customers, employees, or 3rd party partners within different business functions
• Experience with emerging technologies such as AI, machine learning, or AR/VR in a design or research context.
• Familiarity with HTML/CSS/JS (preferred).
• Analytics Tools: Adobe Analytics, ContentSquare, Medallia, Social Studio, Talkwalker, or similar.
• Content Management Systems: AEM, CQ5, or similar.
• Proficiency in Process Mapping and Mind Mapping tools: Visio, LucidSpark, or similar.

• Exceptional ability to communicate design concepts through artifacts, such as site maps, journey maps, storyboards, prototypes, documentation, and storytelling.
• A great sensitivity to color, aesthetics, typography, white space, layout, etc.
• Lead team in designing prototypes to rapidly assess the viability of ideas and potential directions or solutions.
• Lead team in ensuring that designs are responsive and adaptable across various devices and screen sizes. Ensure a seamless and consistent experience across various tablet sizes and mobile.
• Lead in design and implementation of micro-interactions and animations that enrich the user experience. Utilize motion design to guide user actions and provide feedback, enhancing usability and engagement.
• Lead team in UX/UI Testing and Feedback Integration: Conduct tests and gather feedback on the visual aspects of the design. Implement improvements based on feedback and iterate on UX/UI elements to optimize the overall user experience.
• Accessibility Considerations: Ensure the design is accessible to users with disabilities by following best practices, such as contrast ratios, scalable fonts, and other accessibility guidelines.
• Lead in designing detailed workflows, wireframes, and prototypes to rapidly assess the viability of ideas and potential directions or solutions. Design intuitive and functional user experiences, ensuring ease of navigation and accessibility.
• Help the team through problem solving, translating insights from research and analytics into concepts, components, products, and solutions that drive the business forward and empower our customers in their own journeys.
• Work cross-functionally with Brand and Marketing to continuously develop understanding of the end-to-end iFIT customer journey as well as creating products that not only represent our brand but strengthen it and define it.
• Collaboration and Communication: Help team work closely with product managers, developers, and other stakeholders to align design solutions with business goals and technical feasibility. Create a solid relationship specifically with development teams to ensure the feasibility and accuracy of design implementation. Provide support and guidance during the development process to maintain design integrity. Communicate design concepts effectively, gather feedback, and iterate designs based on insights.
• Seek out feedback from stakeholders to drive consensus and mine for purpose, working together to derive the optimal outcome, given the constraints and priorities.
• User Research and Analysis: Work closely with our user research and consumer insights team to conduct thorough user research, including interviews, surveys, and usability testing, to understand user behaviors, needs, and pain points. Analyze data and derive insights to inform design decisions.
• Design Evangelism: Advocate for the importance of design choices and best practices within the broader team. Communicate the rationale behind visual decisions and help others understand the impact on user experience.
• Design System and Documentation: Establish and maintain design systems, style guides, and documentation to ensure consistency and scalability across different platforms and devices.
• Stay Updated: Keep abreast of industry trends, best practices, CMF, and emerging technologies in industrial design. Apply this knowledge to enhance designs and processes.

• Education and Basic Qualifications
  • Bachelor's degree or equivalent experience in a similar design field. Master's degree preferred.
  • 12+ years experience working with cross-functional teams to ship products and experiences that users love and derive value from
  • Authorized to work in the United States without sponsorship.

• Preferred Qualifications
  • Have a growth mindset, passion for learning, and willingness to adapt and evolve your own perspective when collaborating with teammates.
  • Tremendous ID and visual design skills with the ability to tell a story
  • Having the ability to think in terms of the user life cycle.
  • Ability to take complicated workflows and elegantly streamline them
  • Appreciation of the product development process and how to effectively integrate industrial design into it
  • Ability to clearly articulate your concepts and evangelize on their behalf
  • A willingness to own problems, comfort with ambiguity, a desire to make things better, and a balanced sense of optimism and humility.

Overview We are building the real-world J.A.R.V.I.S. for materials RnD. Calling out experienced product designers - people with strong technical backgrounds (STEM degree, experience in similar industries) seeking to design and build a comprehensive web-based platform (think AutoDesk, SAP, Adobe Creative Cloud, Azure ML Studio) for digital materials RnD. Work will focus on (1) identifying strategic pathways for product design, (2) preparing ways to and collecting user feedback, and (3) drafting and implementing the product features. Successful candidates will continue into leadership roles as we grow. This is a full-time permanent position. Responsibilities Planning and organizing UX design work Communicating with the platform users to solicit feedback Developing marketing materials: case studies, publications, etc. Product design and concept development Work closely with the engineering team, relay and explain design concepts Why Join Highly creative role in a rapidly growing industry See the results of your work used directly by the world's leading enterprises Realize your ambitions and directly define how materials research is done in the future Work with top-tier human capital in research, engineering, and venture capital Specific Bachelor’s degree in a technical field or equivalent experience building/shipping technical products. 5 or more years of experience developing/launching products/technologies within one or more of the following: Cloud, SaaS, enterprise, internal tools, or supply chain networks. 2 or more years of experience with Figma Prior experience with Material Design / Material UI Experience driving product vision, go-to-market strategy, and design discussions Other Strong written and oral communication skills with the ability to effectively collaborate with management and engineering Strong time-management and organization skills for coordinating multiple initiatives, priorities, and implementations of new technology and products into very complex projects Strong analytical and problem-solving skills Ability to learn and apply new concepts rapidly Extreme attention to details Plus Prior background in enterprise software, materials science, chemistry, physics or related Experience with machine learning Company Benefits Include Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Work From Home Free Food & Snacks Wellness Resources Stock Option Plan Compensation $120,000 - $180,000 salary range 0.25 - 0.75% stock options #J-18808-Ljbffr

Help us change lives At Exact Sciences, we're helpingchange how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you're working to help others. Position Overview Exact Science's Customer Experience (CX) team is responsible for defining, driving, and delivering innovative, immersive, memorable customer-centric journeys for all our customers, across all channels (digital and physical). These journeys are grouped by Customer Types (e.g., Patient, Provider) and further categorized into a set of Experiences (e.g., Understand Risks & Complete Screening, Confirm Diagnosis). Each Experience has a set of specific, measurable Objectives and Key Results (OKRs) that the overall team is accountable to fulfill. The Manager, UX Designer is responsible for helping to drive and facilitate the realization of the UX strategy and vision for multiple journeys within a given Experience. Your focus lies in shaping innovative design solutions, rooted in a deep understanding of the industry landscape, business and enabling technologies, as well as a profound, and an empathetic immersion into consumer mindsets, needs, and expectations. Collaborating with diverse teams, including Designers, Copywriters, Content Strategists, Product partners, and Development partners, you'll lead efforts in digital, marketing, and product design, emphasizing interaction design, visual design, design technology, and product management. Your role extends from defining interactions at various scales to overseeing the development of large, complex services and systems across owned, social, and partner digital platforms. You excel in balancing the macro and micro aspects of design-driving a vision while remaining hands-on with the details. Your approach involves continuous analysis, iteration, solutioning, and delivery, maintaining a focus on the user at the center of everything you create. As the lead, your responsibility includes bringing people together and accounting for a holistic Service Design that covers all touchpoints in a customer's journey, whether physical or digital. Your role involves navigating complex business, functional, and user challenges to drive the development of innovative experiences aligned with overall business and user objectives. Your expertise extends to delivering intricate design systems and frameworks, providing easily understood, scalable solutions that inspire and empower junior designers to excel. You should be able to share examples of work that highlights your approach to design. This should demonstrate how you bring strategies to life in the creation of user-centered products and services experiences across various channels. Additionally, you should be able to provide instances where your work effectively communicated complex ideas and terminology through simple, engaging content experiences, ultimately driving positive business results. Essential Duties Include, but are not limited to, the following: Lead and facilitate active collaboration with strategists, researchers, product leaders, the Design Ops team, legal, regulatory, medical, labs, and the respective Experience Design team members to produce deliverables (e.g., wireframes, visual systems, interaction models, design specs, etc.) for multiple Journeys (e.g. 3+) in a given experience that are integrated, cross-touchpoint, cross-customer type, and cross-experience/journey. Advocate for the incorporation of user research into the experience's UX vision, provide strategic rigor and thoughtfulness throughout the creation of products and experiences, from vision and conception to launch and optimization/governance - possess the knowledge and passion to articulate it clearly, confidently, concisely, and compellingly across audiences. Serve as a subject-matter expert in all things design and help lead both partners and peers alike to help think how design drives utility and inspires, equally. Remove impediments and ensure delivery of the overall experience vision & OKRs. Building and maintaining collaborative relationships with senior leadership and other departments (e.g., Marketing) will also be required. Research and stay up-to-date to help lead the adaption of the enterprise wide UX best practices, standards, principles, and design thinking processes for use by the respective UX, Product, and Development teams; serve as an advocate for these standards, principles, processes. Create systems and strategies that help designers thrive. Lead the use of design thinking, storytelling, and conceptual prototypes to compellingly convey the vision, flow, and features of the products/services being designed. Provide leadership, mentorship, and support for more junior content staff. Execute and help guide teams to create outstanding, cohesive, and connected experiences across projects and platforms. Help develop comprehensive experiences by applying strategic design-thinking methodologies by providing a clear point-of-view, approach, and framework that guides effective design and implementation. Maintainmorale and support employee engagement initiatives. Consistent demonstration of exceptional leadership qualities, including but not limited to the ability to attract and retain the best team, foster a culture of high performance, lead with integrity, humility, accountability, and courage, and set a clear vision to energize teams towards the future. Effectively manage, support, and guide your team, including, but not limited to delegating tasks and responsibilities, assess employee performance and provide helpful feedback and training opportunities. Help support the writing, editing, and testing of content, and lead its improvement that makes our products and experiences easier to use across Exact Sciences products and experiences. Foster a welcoming environment regardless of background, sexual orientation, gender expression, religion, or ethnicity, and model these behaviors for the organization. Understand and prioritize problems, opportunities, and solutions that contribute to the product roadmap, strategy, and vision leveraging data, research, industry trends, and business objectives. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Ability to effectively manage legal reviews and feedback cycles. Support and comply with the company's Quality Management System policies and procedures. Ability to act with an inclusion mindset and model these behaviors for the organization. Travel Requirements: Ability to travel 10-20% of working time away from work location, may include overnight/weekend travel. Minimum Qualifications Bachelor's degree in Design, Marketing, Business, Life Sciences, or related field of study; or High School Degree/General Education Diploma and 4+ years of relevant experience as outlined in the essential duties in lieu of Bachelor's degree. 8+ years of experience working as a UX Designer, with at least 5 years experience. Extensive experience in applying techniques and methods of modern user experience design, discovery, and delivery - along with expertise with design/user experience platforms and tools (e.g., Adobe Creative Suite, Figma, Miro, Jira). Experience with content management systems (Sitecore a plus) and user testing tools. Experience in simplifying and communicating complex ideas to broad audiences. Experience in managing a design process from strategy to delivery of final product. Experience in collaborating with and influencing product, engineering, design, and operational teams. Experience in creating designs that optimize for varied ecosystems that leverage known persona or archetypal work, SEO, and measurement objectives. Advanced understanding of accessible, inclusive, and equitable design. Experience with the principles of Agile/Scrum/Kanban. Strong working knowledge of HTML, CSS, JavaScript, Adobe Creative Suite applications, and associated design tools. Demonstrated strong understanding of the current web and mobile technology landscape. Advanced understanding of human centered design and design thinking methodologies. Experience creating accessible, inclusive, and equitable design. Knowledge of best-in-class design systems (Material, Carbon, Fluent, etc) and their pros and cons. Experience in evolving/adapting design systems or building them from scratch. Extensive experience problem-solving, organizational, and analytical skills with the ability to evolve UX strategy based on research, data, and industry trends. Strong analysis skills; including, but not limited to, process and user flow definition. Extensive experience in translating complex user, business, operational, and technical requirements into clear, accurate, compelling user experience deliverables. Experience in relationship building, motivation, and curiosity to bring together different personalities for creative thinking and collaborative solutioning. Extensive experience engaging with strategists, product managers, engineers, researchers, SMEs, and company leaders in a constructive and collaborative relationship where you can both learn and influence. Experience recruiting, coordinating, developing, and managing a team. Excellent written and verbal communication skills, with the ability to agilely adapt to the respective audience (team member to senior leadership). Strong organizational and time management skills with a proactive and logical approach to workload and ability to work both independently and within a team. Demonstrated ability to perform the Essential Duties of the position with or without accommodation. Authorization to work in the United States without sponsorship. Preferred Qualifications Experience in healthcare, wellness, or digital health. Experience with service design and operations. Experience with both B2C and B2B products and/or services. Experience within large organizations. Experience with Sitecore, React, and Angular frameworks. #LI-CB1 Salary Range: $109,000.00 - $174,000.00The annual base salary shown is for this position located in US - WI - Madison on a full-time basis and may differ by hiring location. In addition, this position is bonus eligible, and is eligible to be considered for company stock at hire and on an annual basis. Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits. Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here . Not ready to apply? Join our Talent Community to stay updated on the latest news and opportunities at Exact Sciences. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, and any other status protected by applicable local, state, or federal law. To view the Right to Work, E-Verify Employer, and Pay Transparency notices and Federal, Federal Contractor, and State employment law posters, visit our compliance hub. The documents summarize important details of the law and provide key points that you have a right to know. #J-18808-Ljbffr