1,294 Vendor jobs in the United States
Manager, Vendor Management
Posted 10 days ago
Job Viewed
Job Description
**What you'll do.**
Customer Engagement Services (CES) (previously Care Business Enablement) is seeking an experienced and strategic BPO Vendor Manager to oversee and manage third-party contact center vendor relationships supporting high-volume customer service operations. This role is critical to ensuring vendors meet performance expectations, align with company values, and deliver consistent, high-quality customer experiences. The ideal candidate will bring a blend of operational expertise, vendor governance experience, and a passion for performance improvement in fast-paced environments. The individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary.
**About the team:**
CES Operations manages ~100M contacts annually across over three dozen lines of business to include eComm customers, store associates, Spark drivers/applicants, specialty businesses, fraud, and more. The network is comprised of thousands of Walmart associates across 26 states in the US and India. In addition, CES manages a network of outsource partners globally to meet the volume demands of our growing eComm business. We parter closley with business owners to ensure that the right support models are in place to manage experiences with high quality and efficiency. We strive to embody Walmart's mission to be people led and tech powered.
**What you'll do:**
+ Serve as the POC for all BPO/vendor relationships supporting contact center operations.
+ Oversee day-to-day vendor performance and ensure alignment with service level agreements, key performance indicators, and contractual obligations.
+ Partner with internal teams to support seamless vendor operations and continuous improvement.
+ Conduct business reviews, performance audits, and root cause analysis to ensure quality, efficiency, and compliance.
+ Collaborate with procurement and legal teams on contract negotiations, renewals, and issue resolution.
+ Develop and implement vendor scorecards, dashboards, and reporting tools to track performance.
+ Identify process gaps and recommend corrective actions or strategic initiatives to improve outcomes.
+ Travel as needed
+ Maintain awareness of industry best practices, technologies, and regulatory requirements.
**What you'll bring:**
+ Bachelor's degree in business administration, Operations Management, or a related field (or equivalent experience).
+ Minimum 5 years of experience in BPO/vendor management, preferably in a high-volume contact center environment.
+ Strong knowledge of customer service KPIs (e.g., AHT, CSAT, FCR, QA scores) and workforce management principles.
+ Experience working with cross-functional teams and managing multiple vendor relationships across geographies.
+ Proficiency in tools such as Microsoft Excel, PowerPoint, and contact center platforms (e.g., NICE, Genesys, Zendesk, Salesforce).
+ Demonstrated ability to manage performance metrics and implement continuous improvement strategies.
+ Excellent communication, negotiation, and interpersonal skills.
+ Strong analytical and problem-solving abilities.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
br> r>You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
r>For information about PTO, see .
r> r>Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
r>Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
r>For information about benefits and eligibility, see One.Walmart ( .
r>The annual salary range for this position is $70,000.00-$130,000.00
r>Additional compensation includes annual or quarterly performance bonuses.
r>Additional compensation for certain positions may also include:
r> r>- Stock
r> r>**Minimum Qualifications.**
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
Minimum Qualifications: Bachelor's degree and 2 years' experience in security systems, contracting, procurement, or related area OR 4 years' experience in security systems, contracting, procurement, or related area.
**Preferred Qualifications.**
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
Project Management
**Primary Location.**
702 Sw 8Th St, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Manager, Vendor Management
Posted today
Job Viewed
Job Description
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
CVS Health's Enterprise Procurement department, a key function within the company's Global Business Services organization, is in search of a Sourcing Manager who will be support non-IT indirect spend within the Healthcare Services team which includes categories such as Clinical Services, Health & Wellness, Payment Integrity and Risk Adjustment. In this role, you will be responsible for leading the execution of complex, high-impact RFx events for services within the assigned CVS Health indirect spend category.
In addition to managing large sourcing events, this role will also be responsible for supporting the Category Lead and Lead Director with category strategy and pipeline development. This role reports directly to the Lead Director and will work in a team environment that provides support and guidance to ensure that Enterprise Procurement is effectively serving its internal stakeholders.
The Strategic Sourcing team manages over $9B in annual indirect spend across a range of IT and non-IT categories that support key business units across the enterprise (Retail, PBM, Insurance, Specialty/Clinical, etc.). As a Sourcing Manager, you should have an enterprise mindset, possess an entrepreneurial self-starting mentality, and be a strong communicator who is able to establish lasting relationships with business leaders as well as internal and external stakeholders.
Key Responsibilities:
- Execute and lead a variety of complex, high-value, high visibility sourcing events in support of category
- Support development of category plans, pipeline, and other category materials
- Manage expiring contract process to support pipeline development for category
- Work with Sourcing Category Managers to develop the strategy and approach for each RFx event
- Organize and lead effective meetings with internal stakeholder and external suppliers
- As appropriate, delegate RFx events and tasks to Sourcing Analysts and provide guidance to ensure successful execution
- Conduct market research that supports negotiation strategies and award decisions for each sourcing event
- Compile scope of work and requirements, analyze and evaluate vendor proposals, and negotiate final commercial terms
- Develop and confidently present analysis - both quantitative and qualitative - to Procurement and Business leadership to obtain approval to award business
- Effectively communicate and demonstrate Strategic Sourcing's value proposition to internal business partners/stakeholders
**Required Qualifications**
+ 3-5 years of professional experience related to Sourcing & Category Management, Finance, Supply Chain, Procurement, Analytics, or Project Management
+ 5+ years overall experience
+ Ability to travel up to 15% for supplier presentations, site visits, and key department meetings at RI Headquarters (no more than quarterly)
**Preferred Qualifications**
- Possess a strong business acumen and high level of problem solving and critical thinking skills
- Excellent verbal communication and interpersonal skills, with an ability to confidently and expertly interact with internal and external stakeholders
- Strong analytical ability, strategic thinker, learn and process new information quickly
- Ability to quickly capture, analyze, and summarize large data sets
- Strong organization and project management skills
- Shown ability to handle multiple tasks without direct supervision, while paying strong attention to detail and follow-up
- Intellectually curious, eager to gain new experiences, qualifications, and responsibilities
- Negotiation Skills / Experience
- Vendor Management / Consolidation Experience
- Experience with electronic sourcing platforms, such as Ariba eSourcing, is a plus
**Education**
Bachelor's degree required. Preferably a major related to Management, Business, Economics, Supply-Chain, Finance, Accounting.
MBA - Master's Degree in a related field of study is a plus
This is a hybrid role located in Woonsocket or Hartford and does not provide sponsorship at this time.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$6,330.00 - 145,860.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/27/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Vendor Management Director
Posted 6 days ago
Job Viewed
Job Description
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $190,000.00 and $210,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
**Role Description**
SMBC is seeking a strategic and experienced Director of Vendor Management to lead third-party vendor oversight for the Cash Management business. This role is critical in ensuring that vendor relationships align with business goals, regulatory requirements, and risk management standards. The ideal candidate will bring deep expertise in vendor governance, contract negotiation, performance monitoring, and cross-functional collaboration.
**Role Objectives: Delivery**
Vendor Strategy & Governance
- Develop and implement a comprehensive vendor management strategy for the Cash Management business. - Establish governance frameworks to ensure compliance with internal policies and regulatory requirements. - Serve as the primary point of contact for all third-party vendors supporting Cash Management services.
Relationship Management
- Build and maintain strong relationships with key vendors to ensure service quality, innovation, and value delivery. - Facilitate regular performance reviews, business reviews, and strategic planning sessions with vendors.
Contract & Risk Management
- Lead contract negotiations, renewals, and amendments in collaboration with Legal, Compliance, and Procurement teams. - Monitor vendor risk, including operational, financial, and reputational risks, and implement mitigation strategies. - Ensure vendors meet service level agreements (SLAs), key performance indicators (KPIs), and regulatory obligations.
Cross-Functional Collaboration
- Partner with internal stakeholders including Technology, Operations, Risk, Compliance, and Finance to align vendor services with business needs. - Support audits, regulatory exams, and internal reporting related to vendor oversight.
Continuous Improvement
- Identify opportunities for cost optimization, process improvement, and innovation through vendor partnerships. - Stay abreast of industry trends, regulatory changes, and best practices in vendor management and cash management services.
**Qualifications and Skills**
- Bachelor's degree in Business, Finance, Supply Chain, or related field; MBA or relevant certification (e.g., CTP, CPM, CRVPM) preferred. - 10+ years of experience in vendor management, procurement, or third-party risk management, preferably within financial services. - Strong understanding of cash management products and services. - Proven experience in contract negotiation, vendor performance management, and regulatory compliance. - Excellent communication, negotiation, and stakeholder management skills. - Ability to lead cross-functional initiatives and drive strategic outcomes.
**Additional Requirements**
SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at
Vendor Management Manager

Posted 7 days ago
Job Viewed
Job Description
**Schedule** **: Monday-Friday 8AM-5PM (flexible)**
**---**
**_*Experience managing vendor relationships for a call center strongly preferred_**
**Overview:**
Manages and participates in the completion of vendor risk assessments and due diligence and ongoing monitoring requirements are fulfilled for an assigned area of the Bank, including the completion of onsite reviews to ensure physical security complies with Bank standards.
**Primary Responsibilities:**
+ Manage and participate in the onboarding, monitoring and termination of vendor relationships for an assigned area of the Bank.
+ Ensure assigned staff identifies, monitors, escalates and remediates areas of vendor non-compliance or inaccuracy, along with proper documentation and communication of these findings with the business, senior management and impacted vendors.
+ Manage and participate in the conduct of onsite reviews of vendors to review physical security of vendor relationships and the mitigation of any risk associated with the product or service offered.
+ Manage the completion of third-party call monitoring to ensure adherence to rules and regulations governing vendor categories and the communication of results to business partners and vendors.
+ Advise business unit partners on vendor management requirements and communicate potential risks identified while managing vendors.
+ Manage and participate in the recommending of modifications to the Vendor Management Program based on industry and regulatory expectations.
+ Manage the development and maintenance of procedures and supporting documentation to provide a reference source for ensuring consistency of departmental activities.
+ Work with senior business and/or support function management to support vendor risk activities within an assigned area of the Bank.
+ Remain current with vendor management regulatory requirements and changes as well as industry best practices that would potentially influence the Bank's vendor management program.
+ Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.Identify risk-related issues needing escalation to management.
+ Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
+ Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
+ Promote an environment that supports belonging and reflects the M&T Bank brand.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
Vendor management is rapidly growing in importance as the Bank continues to outsource products and services. This position manages and participates in partnering with business line management to ensure vendor service risk assessments are completed, and that due diligence and ongoing monitoring requirements are fulfilled. In addition, this position manages and participates in on-site audits to ensure the Company's standards are being upheld.
**Supervisory/Managerial Responsibilities:**
**Education and Experience Required:**
Associate's degree plus a minimum of 7 years' work experience, or in lieu of a degree, a combined minimum of 9 years' higher education and/or work experience, including a minimum of 7 years' work experience
Minimum of 2 years' work leadership and/or supervisory experience
Excellent written and verbal communication skills
Proficiency with personal computers as well as pertinent spreadsheet and word processing software
Attention to detail
Proven leadership and/or managerial skills
Availability and ability to travel to different vendor locations to complete onsite reviews
**Education and Experience Preferred:**
Bachelor's Degree
Experience in vendor management, banking, risk management or related field
Ability to maintain solid working relationships with internal and external business partners
**Physical Requirements:**
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Williamsville, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
Vendor Management Intern
Posted 1 day ago
Job Viewed
Job Description
Job Description
Are you a business-focused college junior or senior looking to gain hands-on experience in risk management and business continuity? Join our team to support critical vendor oversight and disaster recovery planning—two essential functions that protect the integrity and resilience of our organization.
This Internship would be In-Person .
Key Responsibilities
Vendor Management Support
- Monitor the vendor management mailbox and assist with internal communications
- Track insurance certificates and contract expiration dates
- Perform Level 3 vendor risk reviews
- Assist in tracking program deliverables and reporting deadlines
- Support performance reviews for lower-risk vendors
Business Continuity & Disaster Recovery
- Track plan deliverables and update reporting tools
- Assist in updating the BCP system with plan changes
- Help gather and input data from plan owners across departments
- Contribute to documentation of processes, locations, and personnel for contingency planning
Qualifications
- Currently pursuing a degree in Business, Finance, Risk Management, or a related field
- Strong interpersonal and organizational skills
- Detail-oriented with an interest in risk and operational resilience
- Ability to work 15–20 hours per week during the academic year
First International Bank & Trust is a full service, independent community bank with branches in North Dakota, South Dakota, Minnesota, and Arizona. Member FDIC.
If you are interested in learning more, you can apply or if you have questions before applying you can reach out directly at
Equal Opportunity Employer
Supplier Sourcing & Vendor Management
Posted 2 days ago
Job Viewed
Job Description
Supplier Identification & Evaluation
Research and identify potential suppliers or vendors based on quality, cost, capacity, reliability, and alignment with project or company needs
Conduct supplier qualification assessments, including evaluating past performance, financial stability, certifications, and compliance with relevant standards.
Lead vendor onboarding processes, coordinating background checks, compliance documentation, and contract setup.
Negotiate pricing, service level agreements (SLAs), terms of delivery, and contractual obligations to ensure favorable conditions and risk mitigation.
Monitor vendor performance using metrics such as delivery timeliness, quality, cost, and compliance; conduct periodic performance reviews.
Serve as the main point of contact for vendor communications, maintain relationships, and provide support to address vendor questions or concerns.
Address and resolve vendor-related issues, such as delivery delays, contractual disputes, invoice mismatches, or compliance concerns.
Escalate unresolved issues appropriately, maintain documentation of problems, and follow through until resolution.
Identify cost-saving opportunities, vendor consolidation strategies, or process improvements to reduce procurement risk and improve efficiency.
Monitor and mitigate vendor or supply chain risks related to compliance, financial stability, delivery interruption, or changes in market conditions.
Maintain accurate and up-to-date vendor information, contracts, performance data, and documentation in vendor management systems or CRMs.
Recommend improvements to vendor selection, onboarding, and tracking processes based on post-engagement analysis and feedback.
Prepare supplier performance reports, vendor scorecards, and procurement insights for review by stakeholders and senior leadership.
Familiarity with procurement practices, supply chain dynamics, or sourcing strategies.
Excellent communication and interpersonal skills for managing vendor relationships and cross-functional coordination.
Company Details
Supplier Sourcing & Vendor Management
Posted 21 days ago
Job Viewed
Job Description
- Research and identify potential suppliers or vendors based on quality, cost, capacity, reliability, and alignment with project or company needs
Conduct supplier qualification assessments, including evaluating past performance, financial stability, certifications, and compliance with relevant standards.
Lead vendor onboarding processes, coordinating background checks, compliance documentation, and contract setup.
Negotiate pricing, service level agreements (SLAs), terms of delivery, and contractual obligations to ensure favorable conditions and risk mitigation.
Monitor vendor performance using metrics such as delivery timeliness, quality, cost, and compliance; conduct periodic performance reviews.
Serve as the main point of contact for vendor communications, maintain relationships, and provide support to address vendor questions or concerns.
Address and resolve vendor-related issues, such as delivery delays, contractual disputes, invoice mismatches, or compliance concerns.
Escalate unresolved issues appropriately, maintain documentation of problems, and follow through until resolution.
Identify cost-saving opportunities, vendor consolidation strategies, or process improvements to reduce procurement risk and improve efficiency
Standard Employment Benefits: - Health, dental, vision insurance
- Retirement plans (e.g., 401(k))
- Paid time off and holidays
- Bonuses or performance incentives
- Professional development and training opportunities
Company Details
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Senior Manager, Vendor Management

Posted today
Job Viewed
Job Description
We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
**What You'll Contribute**
The Senior Manager, Vendor Management will be responsible for managing and optimizing our vendor relationships to drive operational efficiency, cost savings, and ensure the delivery of high-quality goods and services.
**What You'll Do**
+ Develop and maintain strong relationships with agencies, serving as the primary point of contact for agency-related matters.
+ Collaborate with agencies to understand their capabilities, align expectations, and build partnerships based on mutual trust and transparency.
+ Conduct regular agencies performance evaluations and provide feedback to drive continuous improvement.
+ Assign monthly recovery goals for all agencies.
+ Implement risk mitigation strategies, agency risk assessments, and ensure adherence to risk management policies and procedures.
+ Collaborate with internal teams such as procurement, legal, IT, and business units to align vendor management processes with organizational needs.
+ Drive continuous improvement initiatives to enhance vendor management processes and practices.
+ Proactively identify and address vendor-related issues, resolving conflicts, and mitigating risks.
+ Monitor vendor costs, track expenditures, and identify opportunities for cost optimization.
_The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._
**What You Have**
Minimum education, skills and experience required.
+ Strong knowledge of vendor management principles, best practices, and industry trends.
+ Excellent negotiation, contract management, and vendor relationship building skills.
+ Sound understanding of legal and regulatory requirements related to vendor management.
+ Demonstrated ability to drive cost optimization initiatives and achieve measurable results.
+ Strong analytical and problem-solving skills with the ability to make data-driven decisions.
+ Exceptional communication, influencing, and stakeholder management abilities.
+ Proven track record of successfully managing multiple vendors and projects simultaneously.
+ High school diploma or equivalent; some college coursework in business or related fields is preferred.
+ 2+ years of experience in collections or related customer service roles, preferably in a financial or credit environment.
+ Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite.
+ Ability to deliver presentations to senior leaders and large groups
Preferred education, skills, and experience.
+ Bachelor's degree in business administration, supply chain management, or a related field (Master's degree preferred).
+ 6+ years experience in vendor management, procurement, or strategic sourcing, with at least 3 years in a senior management role.
**The Americans with Disabilities Act**
_The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._
**Feeling your best helps you do your best:**
**Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).**
+ Competitive base salaries
+ Bonus incentives
+ Generous PTO, Floating Holidays and 12 Federal Holidays observed
+ Support for financial-well-being and retirement 401k with employer match
+ Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
+ Employer paid short-term/long-term disability and basic life insurance
+ Flexible hybrid working arrangements.
+ Paid parental leave and adoption reimbursement programs
+ Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
+ Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
+ Tuition Reimbursement and Family Scholarship Programs
+ Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
**Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here ( **to view the U.S. Pay Transparency Policy,** **here ( **for federal job applicant notices, and** **here ( **to view the California Employee Privacy Notice.**
**Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click Click to view the U.S. Pay Transparency Policy.
Senior Manager, Vendor Management

Posted today
Job Viewed
Job Description
We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
**What You'll Contribute**
The Senior Manager, Vendor Management will be responsible for managing and optimizing our vendor relationships to drive operational efficiency, cost savings, and ensure the delivery of high-quality goods and services.
**What You'll Do**
+ Develop and maintain strong relationships with agencies, serving as the primary point of contact for agency-related matters.
+ Collaborate with agencies to understand their capabilities, align expectations, and build partnerships based on mutual trust and transparency.
+ Conduct regular agencies performance evaluations and provide feedback to drive continuous improvement.
+ Assign monthly recovery goals for all agencies.
+ Implement risk mitigation strategies, agency risk assessments, and ensure adherence to risk management policies and procedures.
+ Collaborate with internal teams such as procurement, legal, IT, and business units to align vendor management processes with organizational needs.
+ Drive continuous improvement initiatives to enhance vendor management processes and practices.
_The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._
**What You Have**
Minimum education, skills and experience required.
+ Strong knowledge of vendor management principles, best practices, and industry trends.
+ Experience with collections through litigation
+ Excellent negotiation, contract management, and vendor relationship building skills.
+ Sound understanding of legal and regulatory requirements related to vendor management.
+ Demonstrated ability to drive cost optimization initiatives and achieve measurable results.
+ Strong analytical and problem-solving skills with the ability to make data-driven decisions.
+ Exceptional communication, influencing, and stakeholder management abilities.
+ Proven track record of successfully managing multiple vendors and projects simultaneously.
+ High school diploma or equivalent; some college coursework in business or related fields is preferred.
+ 2+ years of experience in collections or related customer service roles, preferably in a financial or credit environment.
+ Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite.
Preferred education, skills, and experience.
+ Bachelor's degree in business administration, supply chain management, or a related field (Master's degree preferred).
+ 6+ years experience in vendor management, procurement, or strategic sourcing, with at least 2 years in a management role.
**The Americans with Disabilities Act**
_The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._
**Feeling your best helps you do your best:**
**Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).**
+ Competitive base salaries
+ Bonus incentives
+ Generous PTO, Floating Holidays and 12 Federal Holidays observed
+ Support for financial-well-being and retirement 401k with employer match
+ Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
+ Employer paid short-term/long-term disability and basic life insurance
+ Flexible hybrid working arrangements.
+ Paid parental leave and adoption reimbursement programs
+ Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
+ Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
+ Tuition Reimbursement and Family Scholarship Programs
+ Career development and training opportunities
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**Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here ( **to view the U.S. Pay Transparency Policy,** **here ( **for federal job applicant notices, and** **here ( **to view the California Employee Privacy Notice.**
**Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click Click to view the U.S. Pay Transparency Policy.
Senior Vendor Management Professional

Posted 4 days ago
Job Viewed
Job Description
The Senior Vendor Management Professional reviews and negotiates terms of vendor contracts and communicates with vendors regarding day-to-day matters. Builds and maintains positive relationship with vendors and monitor vendor performance. Research invoice and contractual issues and resolve discrepancies. You will influence vendor strategy and make decisions on moderately complex to complex issues regarding technical approach for project components. A requirement of this role is to be a self-starter who is comfortable working with little to no direction and exercises considerable latitude in determining objectives and approaches to assignments. This role includes oversight of clinical work which requires a clinical background to review audit data, collaborate with business partners on process and educational opportunities.
**In the role of Senior Vendor Management Professional you'll:**
+ **Monitor, research and resolve contractual, performance, and invoice issues and/or errors.**
+ **Collaborate to identify vendor opportunities and strategy.**
+ **Facilitate meetings with varying levels of leadership and project resources.**
+ **Manage vendor back-office inventory to include volume forecasting, staffing based on forecasting, reporting, and process.**
+ **Regularly and consistently communicates with business and vendor partners regarding daily operations, clinical quality and project responsibilities and tasks.**
+ **Build and maintain positive relationships with vendor and internal business partners.**
+ **Manage mid to large size projects through the entire life cycle of project - Gather project and service requirements. Develop project plan and schedule. Measure project progress and status against project plan to achieve project objectives and adhere to timeline. Set priorities and manage team through implementation and postproduction validation.**
**Use your skills to make an impact**
**Required Qualifications**
+ **Associate's degree in nursing or business health Field**
+ **3+ years prior professional experience**
+ **Progressive operational Leadership experience over a large clinical metric-intensive operational unit**
+ **Certification with Six Sigma - Lean or Project Management certification**
+ **Proficient in Microsoft Office applications including Word, Excel and PowerPoint**
+ **Strong verbal and written communication skills Strong facilitation skills**
+ **Management experience including evaluation of clinical metrics**
+ **MUST be able to work a Monday-Friday schedule from 8-530 (EST)**
**Preferred Qualifications**
+ **Bachelor's degree**
+ **Prior experience in a healthcare or insurance setting**
+ **Knowledge of Medicare Advantage**
+ **Grievance and Appeals experience**
+ **Experience working in a virtual environment**
+ **Previous Vendor management experience**
+ **Previous work with auto dialer or call center work**
+ **Previous experience in SNP**
**Additional Information**
**Social Security Usage**
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from with instructions on how to add the information into your official application on Humana's secure website.
**Modern Hire Interview Platform**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
**Work At Home Internet Requirement**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$78,400 - $107,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline:
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our