1,412 Welfare Services jobs in the United States

Our client is dedicated to strengthening communities and providing essential support services. They are seeking a compassionate and experienced Senior Social Worker to join their Child Welfare Services team in Virginia Beach, Virginia, US . This critical role involves providing direct services to children and families, assessing safety and well-being, and developing comprehensive service plans. You will conduct home visits, provide counseling and support, facilitate connections to community resources, and advocate for the best interests of children. The Senior Social Worker will also play a key role in case management, documentation, and collaborating with legal, educational, and healthcare professionals. This position offers the opportunity to make a significant impact on the lives of vulnerable children and families. Supervision and mentorship of junior staff may also be a component of this role.

Responsibilities:

• Conduct comprehensive assessments of child safety, risk, and family needs.
• Develop, implement, and monitor individualized service plans for children and families.
• Provide direct therapeutic and supportive services to children and families, including crisis intervention and counseling.
• Facilitate access to community resources such as housing, healthcare, education, and substance abuse treatment.
• Conduct home visits and community-based interventions to ensure child well-being.
• Collaborate effectively with legal professionals, schools, healthcare providers, and other community agencies.
• Maintain accurate and timely case records, documentation, and reports in accordance with agency and regulatory standards.
• Participate in case conferences, team meetings, and supervision.
• Advocate for children and families within the legal and social service systems.
• Mentor and provide guidance to less experienced social work staff.

Qualifications:

• Master's degree in Social Work (MSW) from an accredited institution.
• Current Virginia LCSW (Licensed Clinical Social Worker) or equivalent licensure.
• Minimum of 4 years of post-MSW experience in child welfare, family services, or a related field.
• In-depth knowledge of child development, family dynamics, trauma-informed care, and relevant legal frameworks.
• Strong assessment, intervention, and case management skills.
• Excellent written and verbal communication, interpersonal, and advocacy skills.
• Proficiency in case management software and electronic health records.
• Ability to work effectively under pressure, manage a caseload, and prioritize tasks.
• Commitment to ethical practice and cultural competency.
• Valid driver's license and reliable transportation.

Our client is seeking a dedicated and experienced Senior Social Worker to join their Child Welfare Services team in Sacramento, California, US . This role is crucial in providing comprehensive case management, support, and advocacy for children and families involved in the child welfare system. The Senior Social Worker will manage a caseload of complex cases, conduct thorough assessments of child safety and family functioning, and develop individualized service plans. Responsibilities include conducting home visits, providing counseling and crisis intervention, collaborating with schools, healthcare providers, and community agencies, and preparing detailed reports for court proceedings. You will also play a key role in mentoring and supervising junior social workers, providing guidance on best practices and ensuring adherence to ethical standards and agency policies. A deep understanding of child development, trauma-informed care, attachment theory, and relevant legal frameworks is essential. The ideal candidate will possess exceptional interpersonal, communication, and problem-solving skills, with a commitment to advocating for the well-being of vulnerable children. This position offers the opportunity to make a profound difference in the lives of children and families within the community, working in a supportive and collaborative environment. Your expertise will be vital in ensuring child safety, promoting family stability, and supporting positive outcomes.

Key Responsibilities:

• Provide direct case management and supportive services to children and families.
• Conduct comprehensive risk and safety assessments for children.
• Develop and implement individualized service plans and treatment goals.
• Conduct home visits and therapeutic interventions.
• Collaborate with multidisciplinary teams and community stakeholders.
• Prepare court reports and provide testimony as needed.
• Mentor and supervise junior social workers and interns.
• Provide crisis intervention and de-escalation services.
• Ensure compliance with federal, state, and local child welfare regulations.
• Maintain accurate and timely case documentation.

Qualifications:

• Master's degree in Social Work (MSW) from an accredited institution.
• Minimum of 5 years of post-MSW experience in child welfare or a related field.
• Valid California LCSW license or eligibility for licensure.
• In-depth knowledge of child development, family dynamics, and child protection laws.
• Experience with trauma-informed care and best practices in case management.
• Strong assessment, counseling, and crisis intervention skills.
• Excellent written and verbal communication skills.
• Demonstrated ability to supervise and mentor junior staff.
• Proficiency in case management software and documentation systems.
• Commitment to cultural competency and anti-oppressive practice.

Description

Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.

Opportunities for growth. Therapists and Counselors are supported in obtaining and maintaining clinical licensure through in-house clinical supervision and reimbursement for licensure fees. We also offer opportunities for advanced trainings in your field, which may include Play Therapy, Child Parent Psychotherapy, Nurturing Parent Program, Trauma-Focused Cognitive Behavioral Therapy, and other trainings, depending on your unique interests, as well as opportunities to collaborate with other community partners to expand your professional network and increase your access to supplemental resources to benefit the kids and families you’re serving.Work/Life balance. We know you can’t pour from an empty cup. We encourage a healthy work/life balance by keeping schedules flexible and caseloads low, with a focus on quality of engagement and services over quantity of billable hours. We offer a generous paid leave package that includes two weeks of paid vacation in the first year (increasing over your tenure to more than five weeks per year), plus two weeks of paid sick time, two additional floating holidays, eleven paid holidays, and a paid winter break between Christmas and New Year's each year.

Brightpoint's Child Welfare Counseling Services provide therapeutic intervention for children and parents involved in the child welfare system. As a Therapist on the Child Welfare Counseling Services team, you will provide clients with an individualized assessment, and then work collaboratively with the family and outside services providers to develop a comprehensive and strengths-based treatment plan. Your services will help children and adult clients address trauma, attachment, domestic violence, anger management, parenting, placement stabilization, substance abuse, permanency, and court involvement.

Candidate qualifications:

Licensed Candidate

• Master’s Degree in Social Work, Counseling, Psychology or a closely related clinical field, required.

• Current clinical licensure in the state of Illinois (LCSW, LCPC, LMFT) required.

• Experience providing behavioral health services to youth or families using an evidence-based or evidence-informed treatment modality, such as Theraplay, the ARC framework, or other trauma-informed practice strongly preferred.

• Bilingual (English/Spanish) preferred.

• Valid driver's license, insurance, and a reliable vehicle required.

Unlicensed Candidate

• Master’s Degree in Social Work, Counseling, Psychology or a closely related clinical field, required.

• Eligible for clinical licensure in the state of Illinois (LCSW, LCPC or LMFT) and will obtain, and maintain, clinical Illinois license within 36 months of employment required.

• Experience providing behavioral health services to youth or families using an evidence-based or evidence-informed treatment modality, such as Theraplay, the ARC framework, or other trauma-informed practice strongly preferred.

• Bilingual (English/Spanish) preferred.

• Valid driver's license, insurance, and a reliable vehicle required.

Job details:

• Compensation: Salary Range: Licensed $61k-$4k; Unlicensed 55k- 58k; Offers are commensurate with experience and bilingual candidates may receive additional financial compensation. The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates.

• Clinical licensure: Licensed therapists receive reimbursement of licensure renewal fees.

• Benefits: Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here ( )

• Location: Hybrid (remote/community-based). Therapy provided in person to program participants in the Chicago, IL area. Therapists work from home/preferred remote location during occasional telehealth services and between in-person visits.

• Schedule: Full-time, salaried; general business hours with some flexibility for evening appointments as needed to accommodate client schedules.

• Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF) ( .

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

PA-DHS - Business Analyst 3 - 767860

• Highly Desired - 2 years' experience performing similar work in the Child Welfare or other Human Services Field
• Highly Desirable - IIBA certification .
• Child Welfare Department Experience
• Knowledge of data processing and analysis
• 7 years' knowledge of business analysis process , principles, practices, and techniques.
• Knowledge of software development lifecycle with focus on the user requirements and UAT
• Contractor must have excellent written and verbal communication skills and must be capable of communicating highly complex and technical concepts to a broad variety of individuals, many of whom do not possess technical knowledge.
• Contractor must demonstrate good interpersonal skills and the ability to work with diverse user groups.
• Contractor must have the ability to remain flexible and to learn new processes, as the contractor may be shifted between the systems versus data management units as needed in order to support the needs of the project.
• Contractor must be fluent in English and be able to be clearly understood over the phone and in writing.
• Ability to establish and maintain effective working relationships.

Flexible work from home options available.

Compensation: $35.00 - $40.00 per hour

About SR International INC

SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.

Who We Are
We Are Leading IT Based Solution Providers

Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.

Our Vision

Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.

Career At SR International

At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it's important for us to maintain the quality resource pool.

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$ 22.49/hr.

Maximum Offer

$ 33.74/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: CPC Programs for Children

FTE: 1.00
Full Time
Shift: Days

Position Summary:
Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individual’s ability to make informed and independent decisions. The patient care assignment may include children who are at risk of/or experiencing serious emotional, neurobiological, and/or behavioral disorders; adults with severe mental illness (SMI), individuals with chronic substance abuse, and/or individuals with co-occurring disorders. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult, and geriatric age groups.

Detailed responsibilities:
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* NAVIGATION/ PATIENT ADVOCACY - Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed
* COLLABORATION - Collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals
* LIFE SKILLS - Facilitate and encourage the development of skills in the following areas: activities of daily living, interpersonal coping, socialization, & community functioning. Based on the needs of the individual, this function could include facilitating adaptation to the home, school, work, recreational, and social environments; pro-active self-care, nutrition, & money management
* DEVELOPMENT - Plan for professional growth related to professional goals based on self-assessment, evaluation and feedback; assume responsibility for acquiring knowledge and experiences to meet goals
* WELLNESS - Offer information and resources to provide patient information on their specific mental “condition”; serve as a mentor to promote recovery and resiliency and instill hope; teach symptom monitoring, symptom management, and relapse prevention skills
* WELLNESS - Provide information about illnesses; assist individual with knowledge of their medication, side effects, discuss medication concerns with the provider; facilitate self-motivational skills for medication regimen, including consequences to independent living
* SERVICE PLANS - Assist in the development and coordination of the individual’s service plan based on his/her identified strengths and goals. The plan will include a recovery/resiliency management plan, crisis management plan and if requested, advanced directives concerning the individual’s behavioral healthcare
* RESOURCE COORD - Assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services to include assistance in obtaining financial and medical benefits/entitlements; assist in obtaining and maintaining safe affordable and stable housing, and provision of support and mentoring to behavioral health consumers involved in the Judicial System
* SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments
* ASSESSMENT - Work with the individual/family to identify personal strengths, needs and barriers to attaining self-identified goals; conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individual’s needs
* CRISIS INTERVENTION - Assess, support and intervene in crisis situations including the facilitation of the development and use of individual crisis management plans that recognize the early signs of crisis/relapse and use natural supports. Identify & encourage use of alternatives to hospital emergency departments and inpatient hospital services
* TRACKING - Coordinate and monitor use of services, including comprehensive tracking of client activities in relation to care plan such as attendance to all scheduled appointments, reviewing documentation of other in-house providers, and maintaining contact with external providers. Conduct post discharge follow-up contact as appropriate
* DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files. Files may contain documents held for safe keeping on behalf of a client
* STATISTICS - Maintain and report applicable statistics regarding programs and client services
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Qualifications Related Education and Experience may be substituted for one another on a year for year basis.

Education:
Essential:
* Bachelor's Degree
Education specialization:
Essential:
* Related Discipline

Experience:
Essential:
1 year directly related experience

Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* Valid New Mexico Driver's License
* UNM Vehicle Operator's Permit w/in 60 days
Nonessential:
* Certified Psychosocial Rehabilitation Practitioner
* Licensed Alcohol and Drug Abuse Counselor or LASI eligible

Physical Conditions:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.

Working conditions:
Essential:
* Minor Hazard - physical risks, dirt, dust, fumes, noise

Department: Behavioral and Mental Health

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$ 22.49/hr.

Maximum Offer

$ 33.74/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: CPC Programs for Children

FTE: 1.00
Full Time
Shift: Days

Position Summary:
Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individual’s ability to make informed and independent decisions. The patient care assignment may include children who are at risk of/or experiencing serious emotional, neurobiological, and/or behavioral disorders; adults with severe mental illness (SMI), individuals with chronic substance abuse, and/or individuals with co-occurring disorders. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult, and geriatric age groups.

Detailed responsibilities:
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* NAVIGATION/ PATIENT ADVOCACY - Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed
* COLLABORATION - Collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals
* LIFE SKILLS - Facilitate and encourage the development of skills in the following areas: activities of daily living, interpersonal coping, socialization, & community functioning. Based on the needs of the individual, this function could include facilitating adaptation to the home, school, work, recreational, and social environments; pro-active self-care, nutrition, & money management
* DEVELOPMENT - Plan for professional growth related to professional goals based on self-assessment, evaluation and feedback; assume responsibility for acquiring knowledge and experiences to meet goals
* WELLNESS - Offer information and resources to provide patient information on their specific mental “condition”; serve as a mentor to promote recovery and resiliency and instill hope; teach symptom monitoring, symptom management, and relapse prevention skills
* WELLNESS - Provide information about illnesses; assist individual with knowledge of their medication, side effects, discuss medication concerns with the provider; facilitate self-motivational skills for medication regimen, including consequences to independent living
* SERVICE PLANS - Assist in the development and coordination of the individual’s service plan based on his/her identified strengths and goals. The plan will include a recovery/resiliency management plan, crisis management plan and if requested, advanced directives concerning the individual’s behavioral healthcare
* RESOURCE COORD - Assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services to include assistance in obtaining financial and medical benefits/entitlements; assist in obtaining and maintaining safe affordable and stable housing, and provision of support and mentoring to behavioral health consumers involved in the Judicial System
* SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments
* ASSESSMENT - Work with the individual/family to identify personal strengths, needs and barriers to attaining self-identified goals; conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individual’s needs
* CRISIS INTERVENTION - Assess, support and intervene in crisis situations including the facilitation of the development and use of individual crisis management plans that recognize the early signs of crisis/relapse and use natural supports. Identify & encourage use of alternatives to hospital emergency departments and inpatient hospital services
* TRACKING - Coordinate and monitor use of services, including comprehensive tracking of client activities in relation to care plan such as attendance to all scheduled appointments, reviewing documentation of other in-house providers, and maintaining contact with external providers. Conduct post discharge follow-up contact as appropriate
* DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files. Files may contain documents held for safe keeping on behalf of a client
* STATISTICS - Maintain and report applicable statistics regarding programs and client services
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Qualifications Related Education and Experience may be substituted for one another on a year for year basis.

Education:
Essential:
* Bachelor's Degree
Education specialization:
Essential:
* Related Discipline

Experience:
Essential:
1 year directly related experience

Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* Valid New Mexico Driver's License
* UNM Vehicle Operator's Permit w/in 60 days
Nonessential:
* Certified Psychosocial Rehabilitation Practitioner
* Licensed Alcohol and Drug Abuse Counselor or LASI eligible

Physical Conditions:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.

Working conditions:
Essential:
* Minor Hazard - physical risks, dirt, dust, fumes, noise

Department: Behavioral and Mental Health

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials Minimum Offer $ 22.49/hr. Maximum Offer $ 33.74/hr. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: Care Link BH Home - UPC FTE: 1.00 Full Time Shift: Days Position Summary: Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individuals ability to make informed and independent decisions. The patient care assignment may include children who are at risk of/or experiencing serious emotional, neurobiological, and/or behavioral disorders; adults with severe mental illness (SMI), individuals with chronic substance abuse, and/or individuals with co-occurring disorders. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult, and geriatric age groups. Detailed responsibilities: * PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable * NAVIGATION/ PATIENT ADVOCACY - Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed * COLLABORATION - Collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals * LIFE SKILLS - Facilitate and encourage the development of skills in the following areas: activities of daily living, interpersonal coping, socialization, & community functioning. Based on the needs of the individual, this function could include facilitating adaptation to the home, school, work, recreational, and social environments; pro-active self-care, nutrition, & money management * DEVELOPMENT - Plan for professional growth related to professional goals based on self-assessment, evaluation and feedback; assume responsibility for acquiring knowledge and experiences to meet goals * WELLNESS - Offer information and resources to provide patient information on their specific mental condition; serve as a mentor to promote recovery and resiliency and instill hope; teach symptom monitoring, symptom management, and relapse prevention skills * WELLNESS - Provide information about illnesses; assist individual with knowledge of their medication, side effects, discuss medication concerns with the provider; facilitate self-motivational skills for medication regimen, including consequences to independent living * SERVICE PLANS - Assist in the development and coordination of the individuals service plan based on his/her identified strengths and goals. The plan will include a recovery/resiliency management plan, crisis management plan and if requested, advanced directives concerning the individuals behavioral healthcare * RESOURCE COORD - Assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services to include assistance in obtaining financial and medical benefits/entitlements; assist in obtaining and maintaining safe affordable and stable housing, and provision of support and mentoring to behavioral health consumers involved in the Judicial System * SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments * ASSESSMENT - Work with the individual/family to identify personal strengths, needs and barriers to attaining self-identified goals; conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individuals needs * CRISIS INTERVENTION - Assess, support and intervene in crisis situations including the facilitation of the development and use of individual crisis management plans that recognize the early signs of crisis/relapse and use natural supports. Identify & encourage use of alternatives to hospital emergency departments and inpatient hospital services * TRACKING - Coordinate and monitor use of services, including comprehensive tracking of client activities in relation to care plan such as attendance to all scheduled appointments, reviewing documentation of other in-house providers, and maintaining contact with external providers. Conduct post discharge follow-up contact as appropriate * DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files. Files may contain documents held for safe keeping on behalf of a client * STATISTICS - Maintain and report applicable statistics regarding programs and client services * DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops * PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols * PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes * PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk * PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner * PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right" QualificationsRelated Education and Experience may be substituted for one another on a year for year basis. Education: Essential: * Bachelor's Degree Education specialization: Essential: * Related Discipline Experience: Essential: 1 year directly related experience Nonessential: Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Credentials: Essential: * CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days * Valid New Mexico Driver's License * UNM Vehicle Operator's Permit w/in 60 days Nonessential: * Certified Psychosocial Rehabilitation Practitioner * Licensed Alcohol and Drug Abuse Counselor or LASI eligible Physical Conditions: Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible. Working conditions: Essential: * Minor Hazard - physical risks, dirt, dust, fumes, noise * Subject to random alcohol and substance testing Department: Behavioral and Mental Health

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$ 22.49/hr.

Maximum Offer

$ 33.74/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: CPC Programs for Children

FTE: 1.00
Full Time
Shift: Days

Position Summary:
Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individual’s ability to make informed and independent decisions. The patient care assignment may include children who are at risk of/or experiencing serious emotional, neurobiological, and/or behavioral disorders; adults with severe mental illness (SMI), individuals with chronic substance abuse, and/or individuals with co-occurring disorders. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult, and geriatric age groups.

Detailed responsibilities:
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* NAVIGATION/ PATIENT ADVOCACY - Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed
* COLLABORATION - Collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals
* LIFE SKILLS - Facilitate and encourage the development of skills in the following areas: activities of daily living, interpersonal coping, socialization, & community functioning. Based on the needs of the individual, this function could include facilitating adaptation to the home, school, work, recreational, and social environments; pro-active self-care, nutrition, & money management
* DEVELOPMENT - Plan for professional growth related to professional goals based on self-assessment, evaluation and feedback; assume responsibility for acquiring knowledge and experiences to meet goals
* WELLNESS - Offer information and resources to provide patient information on their specific mental “condition”; serve as a mentor to promote recovery and resiliency and instill hope; teach symptom monitoring, symptom management, and relapse prevention skills
* WELLNESS - Provide information about illnesses; assist individual with knowledge of their medication, side effects, discuss medication concerns with the provider; facilitate self-motivational skills for medication regimen, including consequences to independent living
* SERVICE PLANS - Assist in the development and coordination of the individual’s service plan based on his/her identified strengths and goals. The plan will include a recovery/resiliency management plan, crisis management plan and if requested, advanced directives concerning the individual’s behavioral healthcare
* RESOURCE COORD - Assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services to include assistance in obtaining financial and medical benefits/entitlements; assist in obtaining and maintaining safe affordable and stable housing, and provision of support and mentoring to behavioral health consumers involved in the Judicial System
* SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments
* ASSESSMENT - Work with the individual/family to identify personal strengths, needs and barriers to attaining self-identified goals; conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individual’s needs
* CRISIS INTERVENTION - Assess, support and intervene in crisis situations including the facilitation of the development and use of individual crisis management plans that recognize the early signs of crisis/relapse and use natural supports. Identify & encourage use of alternatives to hospital emergency departments and inpatient hospital services
* TRACKING - Coordinate and monitor use of services, including comprehensive tracking of client activities in relation to care plan such as attendance to all scheduled appointments, reviewing documentation of other in-house providers, and maintaining contact with external providers. Conduct post discharge follow-up contact as appropriate
* DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files. Files may contain documents held for safe keeping on behalf of a client
* STATISTICS - Maintain and report applicable statistics regarding programs and client services
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Qualifications Related Education and Experience may be substituted for one another on a year for year basis.

Education:
Essential:
* Bachelor's Degree
Education specialization:
Essential:
* Related Discipline

Experience:
Essential:
1 year directly related experience

Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* Valid New Mexico Driver's License
* UNM Vehicle Operator's Permit w/in 60 days
Nonessential:
* Certified Psychosocial Rehabilitation Practitioner
* Licensed Alcohol and Drug Abuse Counselor or LASI eligible

Physical Conditions:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.

Working conditions:
Essential:
* Minor Hazard - physical risks, dirt, dust, fumes, noise

Department: Behavioral and Mental Health