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• Shift timings: 6 AM to 6 PM REQUIRED 12-hour shifts - 3 Day/4 Day alternating weeks schedule Front-Half Day - From Sunday through Tuesday or Wednesday
• REQUIRED 12-hour shifts - 3 Day/4 Day alternating weeks schedule Back-Half Day - From Wednesday or Thursday through Saturday

• For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies.
• The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics.
• You must possess: technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability.

• Tech Support

• Recruiter
• Email
• Phone
• Himanshu Singh

• Minimum of three (3) years of desktop/computer support experience
• A+ Certification preferred
• Prior experience with VoIP, audiovisual equipment setup and operation preferred
• Proven technical ability to troubleshoot and perform routine maintenance on computers and peripheral equipment, including Windows, MacOS, and iOS systems
• Proficiency with Microsoft Office 365/Suite products such as Word, Excel, PowerPoint, Outlook, Teams and SharePoint
• Good communication skills - interpersonal, written and verbal environment
• Ability to manage multiple priorities and meet deadlines in a challenging work
• Ability to communicate technical information to teachers, students, staff, and community stakeholders in a clear and concise manner
• Knowledge of ITIL Foundations a plus office

• Provide comprehensive wraparound technical services for hardware and software supported by the District's technology.
• Demonstrate professionalism, courtesy, and empathy through customer service while working with all stakeholders exemplifying and modeling the core values of the District.
• Identify, diagnose, troubleshoot and resolve technical issues for desktops, laptops and tablets to increase reliability and access to equipment.
• Provide setup, service and maintenance of audio/video technology; including but not limited to microphones, digital projectors, classroom audio, interactive whiteboards, video distribution equipment and other educational technology.
• Assist with new technology deployment and the asset inventory, recovery and recycling process.
• Assist with multifunction device deployment and installation, ensuring equipment is connected to the network and all users are able to access and print to appropriate multifunction devices.
• Provide hands-on demonstrations of District hardware and software solutions ton support end-users.
• Collaborate with other teams to ensure coordination and timely completion of projects/tasks, assist with special projects, and resolve escalated incidents or service requests.
• Provide technical support for district events such as board meetings, community workshops or expos, including periodic weekend and evening events.
• Leverage the District's IT service management (ITSM) platform to manage and prioritize service requests and projects, document details of diagnoses, recommendations and resolutions for work completed, request appropriate escalation, and communication

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Everlight Solar is seeking a passionate individual, skilled in technology to join our Marketing team! This entry level position is a full-time, in-office position and is perfect for the self-taught nerd! If you love to learn, are a self-starter, and are looking for a place to grow, this is the place for you.

Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)

Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters individual growth and rewards performance. Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams.

If you want to join an up-and-coming industry with a top-notch company growing rapidly in the space, Everlight Solar is where you should be. Don't miss the opportunity to join the Everlight Solar team!

Responsibilities:

• Highly proficient written and verbal communication skills

• Ability to work under pressure and respond calmly in high stress situations

• Desire to constantly learn and work on ever evolving and emerging technologies

• Team oriented individual that can also work independently, in office with minimal supervision

• Ability to provide complete step by step troubleshooting instructions both verbally and in writing

• Can demonstrate proficient problem solving, troubleshooting, and diagnosis skills

• Basic technical understanding in a variety of software and hardware

Requirements:

• Managing live-streaming events and technology
• General IT support
• Video Editing Skills - preferred
• Computer Science Degree - preferred
• _ Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.) _

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• PTO
• Sick and Safe Time
• Paid Holidays Off

Salary: $40,000-$50,000/ year

Everlight Solar is proudly an Equal Opportunity Employer. We value diversity of all types and are excited to work with talented individuals from a wide range of backgrounds. Everlight is committed to inclusion and we invite people of any race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality or sex, age groups (18+), and levels of education to apply. Authorized to work in the US and background check required.

*Skills*
Support, Troubleshooting, Windows 10, windows 11, Hardware, Technical support, Imaging, Deployment, automation, Customer service, Office 365
*Top Skills Details*
Support,Troubleshooting,Windows 10,windows 11,Hardware,Technical support,Imaging,Deployment
*Description*
Technical Support: All around support on all devices.
a. Provide hands-on technical assistance to end-users for hardware & software.
b. Diagnose and troubleshoot problems related to desktops, laptops, peripherals, and mobile devices.
c. Install, configure, and maintain operating system.
Hardware Maintenance:
o Set up and deploy new computers, laptops, and other hardware devices.
o Perform hardware repairs and upgrades.
o Collaborate with procurement to order replacement parts and equipment as needed.
Software Support:
o Assist users in installing, configuring, and updating software applications.
o Troubleshoot software errors, compatibility issues, and system crashes.
o Provide guidance on software usage and best practices
Problem Resolution and Escalation:
o Log all technical issues and resolutions accurately in the ticketing system.
o Escalate complex issues to senior IT staff or specialized teams as needed.
o Follow up with users to verify successful resolution and gather feedback.
Hardware Inventory and Asset Management:
o Maintain accurate records of hardware and software inventory.
o Track the allocation, movement, and disposal of IT assets. Working Conditions: 100% on site.
*Additional Skills & Qualifications*
o High school diploma or equivalent; technical certifications or a degree in IT-related fields are a plus.
o Proven experience in providing deskside support, technical assistance, and troubleshooting.
o Proficiency in operating systems (Windows, and productivity software like Microsoft Office 365).
o Strong problem-solving skills and the ability to communicate technical information to non-technical users.
o Customer-oriented attitude with excellent interpersonal and communication skills.
o Time management skills to prioritize and manage multiple tasks effectively.
o Knowledge of IT security best practices and data protection.
*Pay and Benefits*
The pay range for this position is $24.00 - $29.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Jeffersonville,OH.
*Application Deadline*
This position is anticipated to close on Jul 29, 2025.
h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

What began in a chicken coop and laundry room of an old farmhouse evolved into a future-forward B2B company specializing in cybersecurity, proactively managed IT services, and hosted and on-premise voice solutions, with security being top of mind. If you like innovation, teamwork and client focused dedication to excellence, let us know by applying.

POSITION OVERVIEW:

TECHNICAL Support

Are you looking to accelerate your career? We are recruiting for several technical positions to join our amazing team. In any of these roles, you will assist Clients to keep their technology working and streamlined. Our goal is to create “Exceptional Clients Experiences” at every interaction we have with Clients.

Aptitude is one important trait we are looking for. Are you a quick learner, able to repair things that involve technology? Do you enjoy being a team player and helping others? We are interested in the right candidate with a natural talent or an ability an individual has acquired through life experience, study, training, or your capacity to acquire new skills.

We have entry-level and experienced positions available. Current positions may include Cabling Technicians, Help Desk, Networking Specialist, VolP Specialist, System Administrators and other positions. Whether you are entry level or experienced, we provide training both individual and on the job. Compensation is commensurate with experience, and while prior experience isn't required, previous roles with tech support or related hands experience (even if your hobby) is a plus. The ideal candidates must be highly reliable, have excellent communication skills, and be willing to be a continuous learner.

This position will require reliable internet and a driver's license as you will be assigned a Company vehicle as necessary.

CANDIDATE QUALIFICATIONS:

WONDER IF YOU ARE A GOOD FIT?

Twinstate Technologies provides all new employees with training. Individuals who fit our Core Values and meet the position requirements, are driven to succeed and naturally curious, are encouraged to apply.

Core Values

• Grit: The courage to persevere through times of struggle. Recognizing these times are when true breakthroughs happen leading to the path of growth and achievements.
• Integrity: A cohesive blend of trust, support and honesty that is threaded into our day-to-day activities/actions.
• Innovation: Transforming expectations in a manner that educates and utilizes all resources to provide “Exceptional Experiences”
• Team: The foundation to success. Being part of the Twinstate Team means we win together and lose together, therefore we grow together.
• Responsible: Individual accountability to contribute to the Team through knowledge transfer and expertise. A team-focused approach to solving issues and creating efficiencies

EEO Statement:

Twinstate Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Twinstate Technologies complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Twinstate Technologies expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Twinstate Technologies' employees to perform their job duties may result in discipline up to and including discharge.

Day-to-day operational activities focusing on change, configuration, incident and problem management, leading to service level management, service and software delivery life cycle (SDLC) and to the Test Lift Cycle using Information Technology Information Library (ITIL) as framework.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Drive the assessment, planning and authorization of changes to the IT production environment.
• Minimize disruption of services due to improper change implementation.
• Drive the identification of the root cause of Incidents or their prevention.
• Ensure services are stable, timely and accurate and Incidents neither occur nor recur, focusing on incident prevention.
• Support all the other processes providing accurate data related to the production environment, the elements (configuration items) that make it and their relationship.
• Establish effective relationship within IT organizations and Jabil to understand and interpret the process requirements and ensure efficient integration and optimal results for process definition
• Lead in the design and implementation of the process of his/her responsibilities, related tools and/or methodology to ensure cost efficient, timely and effective services that support the corporate business strategy
• Develop process tools and templates to facilitate process consistency and effectiveness
• Drive the efficiency and effectiveness of the process of responsibility and ensure that the process participants consistently follow the process standards, policies, business roles and procedures
• Maintain concise process management documentation and ensure process information repository is complete and accurate
• Oversee the day-to-day administration and operation of the process of his/her responsibilities and associated tools (Global, Regions, Sites level as assigned), facilitates or chairs process-related meetings

Knowledge requirements:
dvanced: User end points: HW and OS Win7-Win11, patching, vulnerabilities management, AD experience (users, group management)
Basic : Network knowledge (VLAN concept, basic network topology), Server knowledge (mount and rack, iLO, etc)
ppreciated experience: Thin Clients and Raspberry PI, DHCP, SCCM

• Provide technical assistance and support for incoming queries via phone, email, or ticketing system.
• Troubleshoot hardware, software, and network-related issues for users.
• Guide users through step-by-step solutions and technical procedures.

Technical Support 3
Location: Detroit, MI (Onsite 5 days/week)
Duration: 1 Year (Likely extensions)

Top Skills & Years of Experience Required:
- Minimum of 3+ years of IT experience is required
- Minimum of 3+ years of customer service experience is required.
General Summary of Function/Purpose of Position
This position serves as an analyst performing a wide range of professional assignments in an Information Technology environment. Serving as a technical expert, provides problem diagnosis, implementation, administration, support and maintenance of computer hardware, software and network products. Analyst provides on-site or remote access diagnosis and resolution of computer hardware and software problems using a highly integrated and specialized set of diagnostic tools with elevated privileges. The position also serves to lead, coordinate and oversee teams that work on processes, procedures and technical specifications; plans, designs and oversees analytical and technical assignments and the implementation of computer hardware, software and network components.

What are the essential duties of this position?

• Communicate effectively, both orally and in writing, with users, unit staff and Managers
• Maintain a broad system knowledge, knowledge of computer related equipment, and end user software

• Analyze operational problems
• Investigate alternative solutions and potential risk

• Initiate corrective action

• Record and report status
• Teach and assist other staff and users
• Project management
• Server support
• Telecommunications support
• Database systems support
• Enforce security standards