64,847 Callcentre jobs in the United States
Help Desk Technical Support 2
Posted today
Job Viewed
Job Description
Requisition Number: 23557
Required Travel: 0 - 10%
Employment Type: Full Time/Salaried/Exempt
Anticipated Salary Range: $37,035.00 - $50,000.00
Security Clearance: Ability to Obtain
Level of Experience: Mid HI
This opportunity resides with All-Domain Operations (ADO), a business group within HII's Mission Technologies division. All-Domain Operations comprises multi-domain operations, platforms and logistics, and intelligence operations.
HII designs, develops, integrates and manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data fusion and mission management capabilities for the Department of Defense, the combatant commands and the intelligence community, HII advances the mission around the globe.
Meet HII's Mission Technologies Division
Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that's right for you. Apply today. We look forward to meeting you.
To learn more about Mission Technologies, click here for a short video:
Job Description
HII Mission Technologies has been selected as one of Military.com's "Top 25 Employers for Veterans in 2024" and we are a Forbes Best Large Employer for 2023!
Are you ready to take your career to the next level? We are seeking talented and motivated Help Desk Professionals to join our team!
We are seeking a Help Desk Technical Support Specialist who will support our Mission Technologies Division, which has over 100 facilities worldwide and provides capabilities to support an all-domain force that includes artificial intelligence and machine learning, autonomous systems, critical nuclear operations, LVC systems, cyberspace strategies, and platform modernization.
This position requires onsite work at The United States Army Ground Vehicle System Center GVSC located in Warren, MI.
What you will do
-
Resolve technical problems and answer queries by telephone or self-service ticket in support of computer hardware, software, network, system/application access, and telecommunications systems.
-
Diagnose, identify, isolate, and analyze problems utilizing historical database records.
-
Escalate issues to product line specialists, application or system support specialists.
-
Maintain and update records and tracking databases.
-
Alert management to recurring problems and patterns of problems.
What we are looking for
-
AA or other 2 year technical degree in related discipline and 1 year related experience. HS + 3 years related experience may be substituted for AA degree.
-
CompTIA Security+ or higher required.
-
Clearance: Ability to obtain and maintain a SECRET security clearance.
Preferred Requirements
-
Associates Degree or other 2 year technical degree in related discipline and 3 years of related experience; or High School Diploma or equivalent and 5 years related experience.
-
Microsoft Windows 10 certification.
-
Active SECRET security clearance.
Physical Requirements
- Job Performance will normally require only minor lifting and carrying of boxes of records or equipment.
HII is more than a job - it's an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application.
Why HII
We build the world's most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.
Recognized as one of America's top large company employers, we are a values and ethics driven organization that puts people's safety and well-being first. Regardless of your role or where you serve, at HII, you'll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.
Together we are working to ensure a future where everyone can be free and thrive.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Do You Need Assistance?
If you need a reasonable accommodation for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1- for assistance. Press #3 for HII Mission Technologies.
Help Desk/Technical Support Eng III
Posted 2 days ago
Job Viewed
Job Description
Title: Product Support Representative -Software Support Services
The Product Support Representative has the primary responsibility within the call center for providing internal and external customer support for Philips Respironics compliance monitoring product line (Care Orchestrator) Beyond the primary call center job functions, this position will also provide customer support during new installations.
Rotating schedule, 8am-8pm to be discussed during interview process
Hybrid role, candidates must be able to be onsite at 1010 Murry Ridge Ln. Murrysville, PA on a regular cadence TBD by hiring manager in the interview process. Typically 3 days/week.
Help Desk Technical Support 2 - 23557
Posted 2 days ago
Job Viewed
Job Description
Required Travel: 0 - 10%
Employment Type: Full Time/Salaried/Exempt
Anticipated Salary Range: $37,035.00 - $50,000.00
Security Clearance: Ability to Obtain
Level of Experience: Mid HI
This opportunity resides with All-Domain Operations (ADO), a business group within HII's Mission Technologies division. All-Domain Operations comprises multi-domain operations, platforms and logistics, and intelligence operations.
HII designs, develops, integrates and manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data fusion and mission management capabilities for the Department of Defense, the combatant commands and the intelligence community, HII advances the mission around the globe.
Meet HII's Mission Technologies Division
Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that's right for you. Apply today. We look forward to meeting you.
To learn more about Mission Technologies, click here for a short video: Description
HII Mission Technologies has been selected as one of Military.com's "Top 25 Employers for Veterans in 2024" and we are a Forbes Best Large Employer for 2023!
Are you ready to take your career to the next level? We are seeking talented and motivated Help Desk Professionals to join our team!
We are seeking a Help Desk Technical Support Specialist who will support our Mission Technologies Division, which has over 100 facilities worldwide and provides capabilities to support an all-domain force that includes artificial intelligence and machine learning, autonomous systems, critical nuclear operations, LVC systems, cyberspace strategies, and platform modernization.
This position requires onsite work at The United States Army Ground Vehicle System Center GVSC located in Warren, MI.
What you will do
+ Resolve technical problems and answer queries by telephone or self-service ticket in support of computer hardware, software, network, system/application access, and telecommunications systems.
+ Diagnose, identify, isolate, and analyze problems utilizing historical database records.
+ Escalate issues to product line specialists, application or system support specialists.
+ Maintain and update records and tracking databases.
+ Alert management to recurring problems and patterns of problems.
What we are looking for
+ AA or other 2 year technical degree in related discipline and 1 year related experience. HS + 3 years related experience may be substituted for AA degree.
+ CompTIA Security+ or higher required.
+ Clearance: Ability to obtain and maintain a SECRET security clearance.
Preferred Requirements
+ Associates Degree or other 2 year technical degree in related discipline and 3 years of related experience; or High School Diploma or equivalent and 5 years related experience.
+ Microsoft Windows 10 certification.
+ Active SECRET security clearance.
Physical Requirements
+ Job Performance will normally require only minor lifting and carrying of boxes of records or equipment.
HII is more than a job - it's an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application.
Why HII
We build the world's most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.
Recognized as one of America's top large company employers, we are a values and ethics driven organization that puts people's safety and well-being first. Regardless of your role or where you serve, at HII, you'll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.
Together we are working to ensure a future where everyone can be free and thrive.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Do You Need Assistance?
If you need a reasonable accommodation for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1- for assistance. Press #3 for HII Mission Technologies.
Help Desk Analyst/ Desktop support/Technical Support
Posted 1 day ago
Job Viewed
Job Description
Qualifications
High School diploma with 5 years of help desk experience
Associate Degree with 3 Years of help desk experience
Required Skills
Experience working in a Help Desk environment required
Experience in Microsoft Office Required
Experience in customer service Required
The Child Welfare Modernization Help Desk Analyst's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests.
A+
Tier 1 Technical Support - Help Desk (EDMS)
Posted 15 days ago
Job Viewed
Job Description
Tier 1 Technical Support – Help Desk (EDMS) Location: Tallahassee, FL Status: Full TimeBlackFish Federal is a Small Disadvantaged Business and SBA 8(a)-certified firm specializing in technical, IT, and program support services to federal and state agencies. As an ISO 9001:2015 and CMMI Level.
Tier 2 Technical Support - Help Desk (EDMS)
Posted 15 days ago
Job Viewed
Job Description
Tier 2 Technical Support – Help Desk (EDMS) Location: Tallahassee, FL Status: Full TimeBlackFish Federal is a Small Disadvantaged Business and SBA 8(a)-certified firm specializing in technical, IT, and program support services to federal and state agencies. As an ISO 9001:2015 and CMMI Level.
Technical Support
Posted today
Job Viewed
Job Description
Skills
Support, Troubleshooting, Windows 10, windows 11, Hardware, Technical support, Imaging, Deployment, automation, Customer service, Office 365
Top Skills Details
Support,Troubleshooting,Windows 10,windows 11,Hardware,Technical support,Imaging,Deployment
Description
Technical Support: All around support on all devices.
a. Provide hands-on technical assistance to end-users for hardware & software.
b. Diagnose and troubleshoot problems related to desktops, laptops, peripherals, and mobile devices.
c. Install, configure, and maintain operating system.
Hardware Maintenance:
o Set up and deploy new computers, laptops, and other hardware devices.
o Perform hardware repairs and upgrades.
o Collaborate with procurement to order replacement parts and equipment as needed.
Software Support:
o Assist users in installing, configuring, and updating software applications.
o Troubleshoot software errors, compatibility issues, and system crashes.
o Provide guidance on software usage and best practices
Problem Resolution and Escalation:
o Log all technical issues and resolutions accurately in the ticketing system.
o Escalate complex issues to IT staff or specialized teams as needed.
o Follow up with users to verify successful resolution and gather feedback.
Hardware Inventory and Asset Management:
o Maintain accurate records of hardware and software inventory.
o Track the allocation, movement, and disposal of IT assets. Working Conditions: 100% on site.
Additional Skills & Qualifications
o High school diploma or equivalent; technical certifications or a degree in IT-related fields are a plus.
o Proven experience in providing deskside support, technical assistance, and troubleshooting.
o Proficiency in operating systems (Windows, and productivity software like Microsoft Office 365).
o Strong problem-solving skills and the ability to communicate technical information to non-technical users.
o Customer-oriented attitude with excellent interpersonal and communication skills.
o Time management skills to prioritize and manage multiple tasks effectively.
o Knowledge of IT security best practices and data protection.
Pay and Benefits
The pay range for this position is $24.00 - $29.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Jeffersonville,OH.
Application Deadline
This position is anticipated to close on Jul 28, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Be The First To Know
About the latest CallCentre jobs in United States !
Technical Support
Posted 1 day ago
Job Viewed
Job Description
Description
- Home
- Search Jobs
- Job Description
Technical Support
Contract: New Albany, Ohio, US
Salary Range: 23.00 - 25.00 | Per Hour
Job Code: 363563
End Date: 2025-08-09
Days Left: 26 days, 3 hours left
Apply
To discuss more about this job opportunity, please reach out to Himanshu Kumar Singh(LinkedIn URL - ) , email your updated resume at Email - or give me a call at ( . Thank you!
Pay Rate: $22 - $25/hour
Position Details:
Industry: Ecommerce
Title: Technical Support Tech I
Duration: 06 months (Possible extension)
Location: New Albany, OH 43054
Shift Timing:
- Shift timings: 6 AM to 6 PM REQUIRED 12-hour shifts - 3 Day/4 Day alternating weeks schedule Front-Half Day - From Sunday through Tuesday or Wednesday
- REQUIRED 12-hour shifts - 3 Day/4 Day alternating weeks schedule Back-Half Day - From Wednesday or Thursday through Saturday
- For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies.
- The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics.
- You must possess: technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability.
- Tech Support
- Recruiter
- Phone
- Himanshu Singh
Apply Now
Technical Support
Posted 1 day ago
Job Viewed
Job Description
Are you ready to be a part of a globally trusted brand where cutting-edge technology meets exceptional talent? BenQ is an award-winning display solutions provider for lifestyle and business, including gaming monitors, projectors, and even interactive displays like BenQ Board for education. Our core values focus on "Bringing Enjoyment 'N' Quality to Life."
We are hiring a Customer Experience Specialist to provide outstanding pre-sales and post-sales support to our customers. In this role, you'll blend problem-solving, product expertise, and a passion for customer service-helping users get the most from their BenQ monitors, projectors, and more. You'll handle inbound and outbound communications via phone, email, and video, delivering knowledgeable and friendly support at every touchpoint. This position is ideal for someone who enjoys troubleshooting technology, has a knack for clear communication, and is excited to represent a brand known for innovation and quality.
Duties & Responsibilities:
- Communicate with customers via phone, email, and video to troubleshoot and resolve product questions or technical issues, delivering a positive BenQ experience every time
- Manage return requests (RMAs) accurately and guide customers step-by-step through the return process, ensuring it's efficient and stress-free
- Maintain ongoing communication with customers during issue resolution-respond promptly, address all concerns thoroughly, and build long-term trust
- Efficiently handle support cases from start to finish, including opening/closing procedures, processing sales orders, and ensuring accurate data entry for each case
- Keep comprehensive records of all customer interactions and follow-ups to provide consistent, personalized support
- Educate customers about BenQ's full range of products and services, making tailored recommendations that match their needs and interests
- Clearly and quickly share essential support information with customers to prevent misunderstandings and build confidence in our brand
- Interact with customers online, maintaining a professional, brand-aligned voice in every response, recognizing that each interaction shapes public perception of BenQ
- Collaborate with marketing, sales, and product teams to stay up-to-date on the latest products, promotions, and key messages, ensuring customers always get current and accurate information
- Bring a willingness to learn-no need to be an expert on day one. On-the-job training will help you develop expertise in BenQ monitors, projectors, and gaming gear
- 1-2 years of experience in technical support, help desk, or a customer service role involving troubleshooting technology or electronics
- Quick problem-solving skills: able to listen, diagnose issues, and guide customers to effective solutions with a positive attitude
- Comfortable using computers and learning new support tools quickly
- Bilingual in French or Spanish (a plus, but not required)
- Familiar with both Windows and Mac OS (a plus, but not required)
- Interest or experience in photography is a bonus
- Thrives in a collaborative team culture, is motivated to grow with BenQ, and contributes to a positive work environment
High School Diploma or equivalent
Compensation:
Based on experience
Position Type:
- Full Time; (Monday-Friday) (8:30 AM - 5:30 PM)
- Office-Based
Technical Support
Posted 1 day ago
Job Viewed
Job Description
Technical Support #1028896
Job Description:
Experience:
We are looking for talented people who are passionate about transforming Detroit Public Schools Community District (DPSCD) and making a significant difference in the lives of public-school students, parents, principals, teachers, and central office employees. Expertise and experience working in an urban public school district is a plus.
- Minimum of three (3) years of desktop/computer support experience
- A+ Certification preferred
- Prior experience with VoIP, audiovisual equipment setup and operation preferred
- Proven technical ability to troubleshoot and perform routine maintenance on computers and peripheral equipment, including Windows, MacOS, and iOS systems
- Proficiency with Microsoft Office 365/Suite products such as Word, Excel, PowerPoint, Outlook, Teams and SharePoint
- Good communication skills - interpersonal, written and verbal environment
- Ability to manage multiple priorities and meet deadlines in a challenging work
- Ability to communicate technical information to teachers, students, staff, and
- community stakeholders in a clear and concise manner
- Knowledge of ITIL Foundations a plus office
- Ability to perform physical tasks such as lifting and moving up to 50 pounds
- Must have reliable transportation for frequent travel between schools and central office
- Provide comprehensive wraparound technical services for hardware and software supported by the District's technology.
- Demonstrate professionalism, courtesy, and empathy through customer service while working with all stakeholders exemplifying and modeling the core values of the District. Ability to perform physical tasks such as lifting and moving up to 50 pounds Must have reliable transportation for frequent travel between schools and central
- Identify, diagnose, troubleshoot and resolve technical issues for desktops, laptops and tablets to increase reliability and access to equipment.
- Provide setup, service and maintenance of audio/video technology; including but not limited to microphones, digital projectors, classroom audio, interactive whiteboards, video distribution equipment and other educational technology.
- Assist with new technology deployment and the asset inventory, recovery and recycling process.
- Assist with multifunction device deployment and installation, ensuring equipment is connected to the network and all users are able to access and print to appropriate multifunction devices.
- Provide hands-on demonstrations of District hardware and software solutions to support end-users.
- Collaborate with other teams to ensure coordination and timely completion of projects/tasks, assist with special projects, and resolve escalated incidents or service requests.
- Provide technical support for district events such as board meetings, community workshops or expos, including periodic weekend and evening events.
- Leverage the District's IT service management (ITSM) platform to manage and prioritize service requests and projects, document details of diagnoses, recommendations and resolutions for work completed, request appropriate escalation, and communication
At FastTek Global, Our Purpose is Our People and Our Planet . We come to work each day and are reminded we are helping people find their success stories . Also, Doing the right thing is our mantra . We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years !
FastTek Global is a financially strong, privately held company that is 100% consultant and client focused .
We've differentiated ourselves by being fast, flexible, creative and honest . Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
- Medical and Dental (FastTek pays majority of the medical program)
- Vision
- Personal Time Off (PTO) Program
- Long Term Disability (100% paid)
- Life Insurance (100% paid)
- 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019 , 2020, 2021, 2022, and 2023!
To view all of our open positions go to:
Follow us on Twitter:
Follow us on Instagram:
Find us on LinkedIn:
You can become a fan of FastTek on Facebook: