53,382 Insurance jobs in the United States

We are seeking a skilled and customer-focused Remote Application Support Analyst to provide technical assistance via email, chat, and ticketing systems (non-voice). In this role, you will support end-users by troubleshooting application issues, monitoring performance, and ensuring a seamless user experience. You will work closely with technical teams to identify root causes, document solutions, and improve system reliability.

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Key Responsibilities
• Respond to support requests through email, chat, and ticketing systems (no phone support).
• Troubleshoot application-related issues and guide users through step-by-step resolutions.
• Monitor application performance and escalate critical incidents as needed.
• Collaborate with developers, QA, and IT teams to resolve recurring technical issues.
• Document solutions, create knowledge base articles, and update FAQs for internal/external use.
• Perform application testing, updates, and patch validations when required.
• Ensure service-level agreements (SLAs) are met with timely responses and resolutions.

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Qualifications
• Bachelor’s degree in Computer Science, IT, or related field (or equivalent work experience).
• Previous experience in application support, technical support, or help desk roles.
• Strong written communication skills with ability to explain technical concepts clearly.
• Familiarity with ticketing systems (Zendesk, ServiceNow, Jira, Freshdesk, etc.).
• Basic knowledge of databases (SQL), APIs, or cloud applications is a plus.
• Strong troubleshooting, problem-solving, and analytical skills.
• Ability to work independently in a fully remote environment.

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Preferred Skills (Not Required)
• Exposure to SaaS platforms or enterprise applications.
• Experience with system monitoring tools and reporting dashboards.
• Familiarity with ITIL processes (Incident, Problem, Change Management).

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Benefits
• 100% Remote – work from anywhere in the USA.
• Competitive salary + performance-based bonuses.
• Paid training and career growth opportunities.
• Flexible working hours to support work-life balance.
• Disability-inclusive workplace with accommodations available.

The Customer Service Representative is responsible for interacting with customers to provide information, resolve issues, and ensure overall satisfaction with the company’s products or services. The role requires excellent communication skills, problem-solving abilities, and a positive attitude to deliver outstanding customer experiences.

• Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.
• Provide accurate information about products, services, pricing, and policies.
• Resolve customer complaints, process orders, and handle returns or exchanges.
• Maintain customer records and update account information as needed.
• Escalate complex issues to the appropriate department or supervisor.
• Follow up with customers to ensure issues are fully resolved and satisfaction is achieved.
• Meet or exceed individual and team performance targets such as response time, resolution rate, and customer satisfaction.
• Stay updated on company products, promotions, and policies to provide accurate support.
• Contribute to continuous improvement by reporting recurring customer issues and suggesting solutions.

• High school diploma or equivalent (Bachelor’s degree preferred).
• Previous experience in customer service or related field is an advantage.
• Strong verbal and written communication skills.
• Active listening and problem-solving abilities.
• Ability to remain calm and professional under pressure.
• Basic computer skills and familiarity with CRM or ticketing systems.
• Patience, empathy, and a customer-focused attitude.

• Office, call center, or remote environment depending on company setup.
• May require working in shifts, including evenings, weekends, or holidays.

BENEFITS :::

Vision insurance
Dental insurance
Health insurance
Life insurance

$28 An Hour

we’re dedicated to building a unified workforce of the brightest and most collaborative minds in the industry. Join us to discover a future of opportunities.

About the Role:

We’re hiring an experienced HR Administrative Assistant to support core HR functions with precision, urgency, and professionalism. This role is ideal for someone who’s spent a few years in HR support and is ready to take ownership of onboarding, payroll prep, and systems reporting. You’ll be a key player in keeping our people operations organized and efficient.

Key Responsibilities:

Manage end-to-end onboarding logistics for new hires, including document collection, system setup, and orientation support

Prepare, review, and validate payroll data in coordination with HR and Finance

Maintain and update employee records across HR systems (e.g., Gusto, ADP, BambooHR)

Generate recurring and ad hoc reports from HRIS and payroll systems

Track and follow up on compliance tasks, including training and documentation requirements

Serve as the first point of contact for employee inquiries regarding policies, benefits, and general HR processes

Support administrative tasks tied to performance reviews, offboarding, and internal HR initiatives

We’re dedicated to building a unified workforce of the brightest and most collaborative minds in the industry. Join us to discover a future of opportunities.

Summary

We are seeking a Customer Service Representative to join our dynamic team. This remote position plays a vital role in enhancing customer satisfaction by addressing inquiries and providing support for our telecommunications services.

Responsibilities

Respond to customer inquiries via phone or chat.
Provide accurate information regarding products and services to customers.
Utilize data entry skills to maintain accurate records of customer interactions.
Demonstrate excellent phone etiquette while assisting customers with their needs.
Collaborate with team members to enhance the overall customer experience.

Requirements

Strong communication skills in English.
Ability to handle inbound calls effectively and professionally.
No experience necessary; training will be provided.
If you are passionate about delivering outstanding customer service and want to be part of Our team, we invite you to apply today!

We are seeking a highly motivated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will serve as the first point of contact for customers, providing exceptional service through various communication channels such as phone, email, live chat, and social media. You will be responsible for resolving customer inquiries, processing orders, and ensuring customer satisfaction with a positive, solution-oriented attitude.

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Key Responsibilities:

Respond promptly and professionally to customer inquiries via phone, email, chat, or social media.

Provide accurate information about products, services, and policies.

Resolve customer complaints efficiently and with empathy.

Process orders, forms, applications, and requests.

Maintain detailed and accurate records of customer interactions and transactions in the CRM system.

Follow communication procedures, guidelines, and best practices.

Escalate complex issues to the appropriate departments or supervisors.

Meet individual and team performance goals for response time, resolution rate, and customer satisfaction.

Stay informed about company products, services, promotions, and system updates.

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Qualifications:

High school diploma or equivalent; associate or bachelor's degree preferred.

Proven experience in a customer service or support role is a plus.

Excellent communication and interpersonal skills.

Ability to multi-task, prioritize, and manage time effectively.

Strong problem-solving abilities and attention to detail.

Familiarity with CRM systems (e.g., Salesforce, Zendesk) is a plus.

Proficiency with Microsoft Office and/or Google Workspace.

Comfortable working in a fast-paced and team-oriented environment.

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Working Conditions:

[Optional: On-site/Remote/Hybrid schedule]

Shifts may include evenings, weekends, or holidays.

Must be able to sit or stand for extended periods.

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Benefits:

Competitive salary

Health, dental, and vision insurance

Paid time off and holidays

Retirement plan options

Career development opportunities

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How to Apply:

Please submit your resume and a brief cover letter detailing your interest in the position to

Customer Service Representative

We are looking for a motivated and customer-focused individual to join our team as a Customer Service Representative. The role requires professionalism, excellent communication skills, and a commitment to providing outstanding service to every customer.

Responsibilities:

• Act as the first point of contact for customers through phone, email, and chat.
• Provide accurate product, service, and policy information.
• Handle and resolve customer inquiries, issues, and complaints effectively.
• Process orders, applications, and service requests promptly.
• Maintain detailed records of customer interactions in the system.
• Escalate complex or unresolved issues to the appropriate department.
• Follow up to ensure customer satisfaction and resolution of concerns.
• Contribute to team goals and maintain a positive, professional work environment.
• Adhere to company service standards and operational policies.

Qualifications:

• High school diploma or equivalent; additional education is a plus.
• Strong verbal and written communication skills.
• Problem-solving ability and attention to detail.
• Ability to multitask, prioritize, and work under minimal supervision.
• Previous customer service experience preferred.

We are seeking a highly motivated and customer-focused individual to join our team at Biotron as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products and services.

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Resolve customer complaints and issues effectively and efficiently
• Process orders, returns, and exchanges accurately
• Provide product information and recommendations to customers
• Collaborate with other departments to ensure customer needs are met

• High school diploma or equivalent
• Prior customer service experience preferred
• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize in a fast-paced environment
• Strong problem-solving skills

If you are passionate about customer service and enjoy helping others, we want to hear from you! Apply now to join our team at Biotron as a Customer Service Representative.

Expo Convention Contractors Inc. is a leader in trade show, convention, and event services. We help clients bring their events to life with exceptional planning, production, and support. As we continue to grow, we’re seeking an enthusiastic Entry-Level Customer Service Representative to join our remote team.

Position Overview

The Entry-Level Customer Service Representative will serve as the first point of contact for clients, assisting with inquiries, providing product and service information, and ensuring a smooth client experience. This role is fully remote and designed for individuals eager to grow their career in customer service with on-the-job training and support.

Key Responsibilities

• Handle inbound calls, emails, and chat messages from clients in a professional and friendly manner.

• Provide accurate information regarding company services, event processes, and client accounts.

• Document all client interactions in company systems.

• Assist with troubleshooting common issues and escalating complex problems when needed.

• Maintain a high level of professionalism and customer satisfaction.

• Support the team with administrative tasks and data entry when required.

Qualifications

• High school diploma or equivalent (Associate’s or Bachelor’s degree a plus).

• No prior customer service experience required — training provided.

• Strong communication skills (written and verbal).

• Comfortable using email, chat, and Microsoft Office tools.

• Reliable internet connection and quiet workspace for remote work.

• Positive attitude, eagerness to learn, and a team-first mindset.

What We Offer

• Competitive pay: $18 – $22/hour

• Paid training and ongoing development

• Flexible remote schedule options

• Health, dental, and vision benefits (after probationary period)

• Career growth opportunities in the event & convention industry

• Supportive and collaborative virtual team culture

• Customer Support : Respond to customer inquiries via phone, email, and chat promptly and professionally, ensuring timely and accurate information.
• Issue Resolution : Troubleshoot and resolve customer issues, complaints, or concerns in a friendly and efficient manner. Escalate complex issues to the appropriate team members when necessary.
• Product Knowledge : Provide customers with detailed product information and updates, assist with product selection, and guide them through features and benefits.
• Order Management : Process orders, returns, exchanges, and refunds accurately while maintaining high attention to detail.
• Customer Follow-Up : Ensure customers receive follow-up communication on their inquiries or unresolved issues. Ensure customer satisfaction post-resolution.
• Documenting Interactions : Maintain accurate records of customer interactions, transactions, comments, and complaints in CRM systems.
• Cross-Functional Collaboration : Work closely with other departments (sales, technical support, etc.) to ensure customer needs are met and service standards are maintained.
• Upselling & Cross-Selling : Promote additional products, services, or upgrades to customers when applicable, while maintaining a customer-first approach.
• Feedback Collection : Gather customer feedback and suggest improvements based on recurring issues or opportunities for service enhancement.