104 Netflix jobs in the United States

Solutions Engineer – Netflix Labs (L6)

95032 Los Gatos, California Netflix, Inc.

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Job Description

Netflix is one of the world’s leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix Labs is at the forefront of this mission, and we are seeking a talented and driven L6 Solutions Engineer to join our team. In this role, you will help elevate our internal development environments, ensuring our engineers have the tools and infrastructure they need to innovate and excel. You will be tasked with identifying and solving highly complex, open-ended, or ambiguous problems, leading to significant business or technical impact.

We are looking for a problem solver and versatile professional who thrives on innovation and enjoys addressing complex and unique hardware and infrastructure challenges. Your tenacity drives you to seek out information proactively, and you are a self-starter who takes initiative. You are a senior technical leader responsible for architecting and delivering complex solutions, mentoring engineers, and driving strategic technical initiatives. You have deep technical expertise, strong leadership, and the ability to influence across the organization.

What you will do:

  • Device Deployment & Support: Support device deployments at scale and provide both software and hardware support; occasionally including manual device recovery.
  • Infrastructure Enhancement: Continuously improve our testing environments and infrastructure, focusing on scalability, reliability, and efficiency.
  • Monitoring & Troubleshooting: Architect monitoring solutions and proactively respond to alerts for our labs . Troubleshoot issues involving networking throughput, power, firmware, and automation software.
  • Automation Development: Enhance operational efficiency by developing integrated solutions to decrease the amount of manual effort of the lab
  • On-Call Rotation: Participate in a weekly on-call rotation to ensure the smooth operation of our device lab and provide exceptional support to our stakeholders
  • Prototyping Assistance: Assist in the design, assembly and support of prototype systems and projects within the Labs team.
  • Ad-Hoc Support: Provide support for engineers on ad-hoc projects and debugging tasks.
  • Traffic Shaping: Support the implementation, design, and improvements of Netflix’s internal traffic shaping product.
  • Remote Device Management: Support remote mobile device management enabling Netflix teams to access devices globally through a simple UI.
  • Tool Creation: Lead cross-functional engineering projects focused on developing tools that enhance developer productivity.

What you need to have to be successful:

  • Technical Proficiency: Hands-on experience managing and troubleshooting consumer electronic devices such as game consoles, set top boxes, mobile devices, and computers, as well as Linux servers, and network switches/routers.
  • Tool Expertise: Proficiency with all major operating systems, including Android, iOS, Windows, Linux, and macOS, along with a proven ability to manage large fleets of these devices using tools like JAMF, Apple Configurator, and Ansible.
  • Command Line Skills: 7 years of experience with command line tools in Unix, Linux or network devices.
  • Automation Skills: Experience automating tasks using shell scripts, Ansible, or Python; JS, and nodejs is a bonus.
  • Networking Knowledge: Working knowledge of network protocols configuration, and troubleshooting; i.e. TCP/IP, subnets, DHCP, DNS, AWS VPC
  • Troubleshooting Skills: Advanced skills in troubleshooting A/V Equipment, infrastructure hardware and software, and both on prem or cloud servers.
  • Problem Solving: Strong critical thinking and problem-solving skills, with a focus on process improvement.
  • Independence: Proven ability to work independently and manage multiple tasks.
  • Customer Service: Experience working directly with internal and external customers.
  • Reliability Mindset: Application performance monitoring, instrumentation and observability tools.

Bonus Qualifications:

  • Data Center Experience: Experience working in data centers or high availability environments.
  • Decision Making: Ability to work through ambiguity and make informed decisions with incomplete information.
  • Maker Mindset: 3D CAD modeling experience, Low Voltage electronics design and troubleshooting, Embedded Iot applications, PCB design, Computer Vision (gstreamer, opencv).

Join us and be part of an innovative environment to continue delighting our next hundred million customers around the globe. Netflix offers a culture that values freedom and responsibility, enabling us to do our best work. And everyone here also strives hard to foster an inclusive team culture that enables team members of all backgrounds to thrive and succeed. Learn more about life at Netflix.

At Netflix, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.

The overall market range for roles in this area of Netflix is typically $230,000 – $960,000

This market range is based on total compensation (vs. only base salary), which is in line with our compensation philosophy. Netflix is a unique culture and environment. Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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Netflix Customer Service Advisor (Remote)

TradeJobsWorkforce

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Job Description

remote

Join our growing team as a Netflix Customer Service Advisor (Remote) to assist subscribers with technical and account issues. Interact with customers and colleagues in a professional manner. Ensure all safety and quality standards are met. Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential.

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Netflix Customer Service Advisor (Remote)

TradeJobsWorkForce

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Job Description

remote

Join our growing team as a Netflix Customer Service Advisor (Remote) to assist subscribers with technical and account issues. Interact with customers and colleagues in a professional manner. Ensure all safety and quality standards are met. Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential.

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Netflix Customer Service Advisor (Remote)

TradeJobsWorkForce

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Job Description

remote

Were looking for a Netflix Customer Service Advisor (Remote) to perform daily responsibilities with dedication. Provide excellent interactions with customers and colleagues. Ensure compliance with company and safety standards. Perks include competitive pay, flexible schedules, hands-on training, a collaborative workplace, and room for career growth.

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Netflix Customer Service Advisor (Remote)

TradeJobsWorkforce

Posted today

Job Viewed

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Job Description

remote

Make an impact in the role of Netflix Customer Service Advisor (Remote) to perform responsibilities as a Customer Service Advisor (Remote). Work with your team to maintain efficiency and high standards. Stay adaptable to changing priorities and business needs. Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth.

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Netflix Customer Service Advisor (Remote)

TradeJobsWorkforce

Posted today

Job Viewed

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Job Description

remote

Make an impact in the role of Netflix Customer Service Advisor (Remote) to perform daily responsibilities with dedication. Work with your team to maintain efficiency and service quality. Stay adaptable in a dynamic, fast-paced environment. Perks include competitive pay, flexible schedules, hands-on training, a collaborative workplace, and room for career growth.

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Netflix Customer Service Advisor (Remote)

TradeJobsWorkforce

Posted today

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Job Description

remote

Take the next step in your career as our new Netflix Customer Service Advisor (Remote) to follow safety procedures and company policies, gain knowledge of company offerings to better serve clients, and provide excellent service to customers and team members. Other duties include support the preparation and delivery of goods or services, adapt to shifting priorities and business needs, assist with processing returns and exchanges, coordinate tasks to ensure deadlines are met, manage daily responsibilities with a focus on quality and efficiency, along with assist with organizing, stocking, and general upkeep, respond promptly to inquiries and resolve basic issues, work collaboratively across teams and departments, maintain accurate records and documentation. To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Perks of the role may include competitive weekly pay, flexible scheduling, training provided, a supportive work environment, opportunities for advancement, and overtime when available.

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Netflix Customer Service Advisor (Remote)

TradeJobsWorkforce

Posted today

Job Viewed

Tap Again To Close

Job Description

remote

Make an impact in the role of Netflix Customer Service Advisor (Remote) to perform responsibilities as a Customer Service Advisor (Remote). Work with your team to maintain efficiency and high standards. Stay adaptable to changing priorities and business needs. Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth.

View Now

Netflix Customer Service Advisor (Remote)

TradeJobsWorkforce

Posted today

Job Viewed

Tap Again To Close

Job Description

remote

Were looking for a Netflix Customer Service Advisor (Remote) to perform daily responsibilities with dedication. Provide excellent interactions with customers and colleagues. Ensure compliance with company and safety standards. Perks include competitive pay, flexible schedules, hands-on training, a collaborative workplace, and room for career growth.

View Now

Netflix Customer Service Advisor (Remote)

TradeJobsWorkForce

Posted today

Job Viewed

Tap Again To Close

Job Description

remote

Were looking for a Netflix Customer Service Advisor (Remote) to perform daily responsibilities with dedication. Provide excellent interactions with customers and colleagues. Ensure compliance with company and safety standards. Perks include competitive pay, flexible schedules, hands-on training, a collaborative workplace, and room for career growth.

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