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CUSTOMER SERVICE REPRESENTATIVE

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Remote $45 - $60 per hour TRANSNOVA LOGISTICS

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Job Description

Full time Permanent

The Company Specialises in ;

- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.

- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.

- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.

- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.

- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.

- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.

- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.


# Required Qualifications & Skills

- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).

- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.

- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.

- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.


# What We Offer

- Competitive salary + quarterly performance bonus.

- Comprehensive health, dental, and vision insurance.

- Structured onboarding and ongoing training programs.

- Friendly, growth‑oriented work environment with clear career pathways.

Company Details

The Company Specialises in ; - *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately. - *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently. - *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps. - *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system. - *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations. - *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance. - *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions. ### Required Qualifications & Skills - *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome). - *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus. - *Language:* Fluent Engli...
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Project Manager

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Remote $1500 - $3800 per week Harris Marketing

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Part Time Permanent

A Project Manager (PM) leads projects from start to finish, delivering on time, within budget, and to scope. Core responsibilities encompass task planning, resource allocation, team coordination, risk management, stakeholder communication, progress tracking using tools like Gantt charts or Agile methods, issue resolution, and outcome reporting. PMs act as bridges between client expectations and team delivery, ensuring alignment and success.

Project management certifications are a cornerstone for professionals aiming to elevate their expertise and accelerate career growth in a competitive field. These credentials go beyond basic knowledge, rigorously validating your ability to master the full project lifecycle: initiating, planning, executing, monitoring, controlling, and closing projects effectively. By demonstrating proficiency in critical areas like scope definition, resource optimization, risk mitigation, stakeholder engagement, and quality assurance, certified PMs stand out to employers, often leading to enhanced job prospects—such as roles in IT, construction, healthcare, or finance—and higher earning potential

Harris Management and Company.

Company Details

Harris Marketing Company: Your Ultimate Social Media Powerhouse for Celebrities and Brands Harris Marketing Company stands as a vibrant, cutting-edge digital marketing agency dedicated to mastering social media strategies for top-tier celebrities, influences, and leading brands. Our Core Expertise in Action Central to Harris Marketing Company is our specialized prowess in bespoke social media management for premium clientele. We oversee the full spectrum—from ideation and crafting captivating content, precise scheduling, and real-time posting to swift crisis mitigation and in-depth audience insights—spanning key platforms such as Instagram, TikTok, X (formerly Twitter), LinkedIn, and YouTube. Our distinctive edge lies in: • Celebrity and Influences Management: We meticulously weave narratives that elevate personal journeys while safeguarding reputations. From designing buzz worthy TikTok challenges for Hollywood A-listers and coordinating high-impact endorsement drives with Gen Z trailblazers to harnessing meme trends for massive engagement (drawing from proven tactics in intense political arenas), we guarantee your presence remains approachable, cutting-edge, and profoundly impactful with fans worldwide. Our tailored approaches not only boost followers but foster loyal communities, turning every post into a catalyst for enduring influence and revenue growth.
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Project Management - Project Manager

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77523 Baytown $30 - $60 per year Southern Mat Rentals

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Job Description

Full time Permanent
Key Responsibilities:

Project Planning & Execution: Lead the planning and implementation of projects, ensuring they are completed on time, within scope, and within budget.

Stakeholder Management: Coordinate with internal and external stakeholders, ensuring clear communication and expectations are set and met throughout the project lifecycle.

Team Leadership: Build, manage, and motivate cross-functional project teams, providing clear direction and ensuring all members are aligned with project goals.

Risk Management: Identify and assess project risks, implementing mitigation strategies to ensure project success.

Quality Control: Ensure deliverables meet quality standards and project specifications, working with team members to resolve issues as they arise.

Timeline & Budget Management: Develop detailed project schedules, track progress, and ensure the project stays within budgetary constraints.

Reporting: Regularly report on project status, including milestones, risks, and outcomes, to senior leadership and stakeholders.

Continuous Improvement: After project completion, lead post-mortem meetings to evaluate outcomes and processes for improvement in future projects.

Company Details

Southern Mat Rentals LLC specializes in providing ground protection and access solutions for various industries. They supply heavy-duty mats that help create stable work surfaces for construction, oil and gas, utilities, and other large-scale projects. Their mats are used to prevent damage to sensitive environments, offering both temporary access and protection on soft or unstable ground. The company also offers matting solutions for crane and heavy equipment operations, ensuring safe and efficient project execution.
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Data Entry Processor

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Remote $20 - $35 per hour CKP Group

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Job Description

Full time Permanent
Remote Data Entry Processor

Pay Rate: $35 per hour | Employment Type: Remote | Full-Time

We are hiring a detail-oriented and dependable Remote Data Entry Processor to join our growing team. The ideal candidate will be responsible for accurately entering, updating, and maintaining data across company systems while ensuring efficiency and precision.

Responsibilities: Enter and verify data in spreadsheets and databases, review information for accuracy, correct errors, generate reports, and assist with data organization. You’ll collaborate with other departments to ensure all information is up to date and properly recorded.

Qualifications: Strong attention to detail, fast and accurate typing skills, and proficiency in Microsoft Excel or Google Sheets. Must be organized, reliable, and able to meet deadlines while working remotely.

Benefits: $35/hour pay, weekly direct deposits, flexible schedule, paid training, health insurance, and paid time off (PTO).

Join our remote team and help keep our data accurate, organized, and up to date!

Company Details

CKP is a fast-growing, award-winning, and woman-owned public relations firm. We help our clients draw people in and build community by understanding, planning, creating, and amplifying their full stories. At CKP, we have a collective 150+ years of experience telling the stories of clients across disciplines, platforms and industries. Each person’s unique skills and insights are what make our work not just possible, but phenomenal — setting new records, winning awards and garnering recognition from our industry.
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Account Officer (Remote)

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Remote $30 - $40 per hour Boiler Treatment

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Job Description

Part Time Permanent

At Boilertreatment (BTI) , we are a forward-thinking company committed to delivering top-quality industrial and water treatment solutions to our clients worldwide. As we continue to expand, we are seeking a detail-oriented and analytical Account Officer to join our growing remote team. This is an exciting opportunity for a results-driven professional to manage and optimize our financial operations from anywhere.

Key Responsibilities:

  • Maintain accurate financial records and oversee daily accounting transactions.
  • Prepare monthly, quarterly, and annual financial statements and reports.
  • Ensure compliance with accounting principles, tax regulations, and internal policies.
  • Monitor budgets, analyze spending patterns, and recommend cost-effective adjustments.
  • Collaborate with management to provide financial insights for strategic decision-making.
  • Assist with audits, reconciliations, and the preparation of supporting documentation.
  • Manage invoicing, payments, and account reconciliations remotely using accounting tools.

Requirements:

  • Bachelor’s degree in Accounting, Finance, or a related field.
  • Minimum of 2 years of relevant accounting or financial management experience.
  • Proficiency with accounting software (e.g., QuickBooks, Xero, Sage, or similar tools).
  • Strong analytical, organizational, and communication skills.
  • Ability to work independently and manage multiple tasks remotely with minimal supervision.
  • Stable internet connection and access to basic remote working tools.

Company Details

BTI is a paramount leader in the water treatment industry, our commitment to technical excellence and client satisfaction drives us to innovate and refine our offerings constantly. By leveraging cutting-edge technology and profound industry insights, we provide comprehensive water treatment solutions that safeguard the efficiency and longevity of the systems we manage. BTI’s strategic approach integrates robust analytics with field expertise, ensuring our clients receive the highest standard of care and results that consistently exceed expectations.
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Remote Client Solutions Representative

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Remote $17 - $25 per hour FleishmanHillard Inc

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Job Description

Full time Permanent

Job Summary:
We’re looking for a highly motivated and customer-focused Client Solutions Representative to join our remote team. In this role, you will serve as the primary point of contact for clients, providing exceptional service, resolving inquiries, and offering solutions that align with company goals. The ideal candidate is proactive, detail-oriented, and passionate about building strong client relationships.

Key Duties and Responsibilities:
  • Act as the first point of contact for client inquiries via phone, email, or chat.
  • Identify client needs and provide timely, effective solutions.
  • Build and maintain positive, long-term relationships with clients to promote loyalty and satisfaction.
  • Process orders, update client accounts, and ensure accurate documentation of all communications.
  • Collaborate with internal departments (sales, finance, technical support) to resolve client issues efficiently.
  • Educate clients on products, services, and new updates to maximize their experience.
  • Track and follow up on open cases until resolution.
  • Assist in developing client retention strategies and identify upselling or cross-selling opportunities.
  • Meet or exceed performance targets, including customer satisfaction and response time goals.
  • Maintain professionalism, empathy, and composure in all client interactions.
Requirements:
  • Proven experience in customer service, account management, or client support.
  • Excellent communication and problem-solving skills.
  • Ability to multitask and manage client accounts in a fast-paced, remote environment.
  • Proficient with CRM tools and Microsoft Office or Google Workspace.
  • Strong attention to detail and ability to work independently.
Benefits:
  • Competitive pay with performance-based bonuses.
  • Flexible remote work schedule.
  • Ongoing training and professional development.
  • Opportunities for career growth within the company.
  • Supportive, team-oriented environment.

Company Details

We live the words we were built on. It makes us stronger, bolder, more dynamic, more human. Going from a two-man operation in St. Louis to a global network that spans six continents, our agency is defined by innovation and growth. We’re holding true to that today across our employee and client experiences. Perpetually revolutionizing our expertise to build meaningful audience connections and drive positive business impact. And continually introducing ways to help all our people shape a career that’s as unique as they are. About Us
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Remote Onboarding Specialist

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Remote $20 - $35 per hour FleishmanHillard Inc

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Job Description

Full time Permanent
Job Summary:

We’re seeking a detail-oriented and people-focused Onboarding Specialist to join our remote HR or Client Services team. In this role, you’ll ensure that new hires or clients experience a seamless transition into the organization—from the moment they accept an offer to their successful integration. The ideal candidate is organized, empathetic, and enjoys helping others succeed.

Key Duties and Responsibilities:
  • Coordinate and manage the end-to-end onboarding process for new employees.
  • Serve as the primary point of contact for new hires during their onboarding period.
  • Prepare and deliver onboarding materials, welcome packets, and access credentials.
  • Conduct virtual orientations and assist with completion of new-hire documentation.
  • Collaborate with HR, IT, and department leads to ensure smooth setup of systems, accounts, and training schedules.
  • Track and manage onboarding checklists to ensure compliance with company policies and legal requirements.
  • Collect feedback from new hires to continuously improve the onboarding experience.
  • Support hiring managers with employee integration and early performance support.
  • Maintain accurate onboarding records in HR systems or CRM platforms.
  • Develop and update onboarding resources and process documentation.
Qualifications:
  • Excellent communication, organization, and multitasking skills.
  • Proficiency with HRIS, CRM, or onboarding software tools.
  • Ability to work independently in a fully remote environment.
  • Strong attention to detail and commitment to confidentiality.
Benefits:
  • Competitive salary based on experience.
  • Flexible remote work schedule.
  • Paid time off (PTO) and company holidays.
  • Health, dental, and vision insurance options.
  • Professional development and certification reimbursement.
  • Opportunities for career growth within HR or operations.
  • Supportive, team-driven company culture.

Company Details

We live the words we were built on. It makes us stronger, bolder, more dynamic, more human. Going from a two-man operation in St. Louis to a global network that spans six continents, our agency is defined by innovation and growth. We’re holding true to that today across our employee and client experiences. Perpetually revolutionizing our expertise to build meaningful audience connections and drive positive business impact. And continually introducing ways to help all our people shape a career that’s as unique as they are. About Us
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Life Insurance Agent

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Remote $21 - $35 per hour FleishmanHillard Inc

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Job Description

Full time Permanent

Job Summary:
We are seeking a motivated and licensed (or willing-to-be-licensed) Life Insurance Agent to join our remote team. The ideal candidate will provide clients with guidance on selecting the right insurance coverage to protect their loved ones, while maintaining strong communication and customer service standards.

Key Duties and Responsibilities:
  • Contact potential clients to introduce available life insurance plans and assess their financial protection needs.
  • Provide detailed explanations of policy options, coverage benefits, and premium costs.
  • Customize insurance programs to suit individual client needs and budgets.
  • Assist clients with completing applications, submitting documentation, and managing policy renewals.
  • Maintain accurate and confidential client records in compliance with company policies and industry regulations.
  • Follow up with leads, respond promptly to inquiries, and build long-term customer relationships.
  • Stay updated on new products, underwriting procedures, and state insurance regulations.
  • Meet or exceed monthly sales goals and performance metrics.
  • Collaborate remotely with the team to share sales strategies, insights, and lead updates.
  • Provide excellent post-sale service by assisting policyholders with claims or account questions.
Requirements:
  • Proven experience in sales, customer service, or insurance.
  • Strong communication, negotiation, and organizational skills.
  • Ability to work independently and manage time effectively in a remote environment.
  • Proficiency with CRM tools, email communication, and virtual meetings (Zoom, Microsoft Teams, etc.).
Benefits:
  • Competitive commission-based compensation with performance bonuses.
  • Flexible remote schedule.
  • Ongoing professional training and licensing support.
  • Career advancement opportunities.

Company Details

We live the words we were built on. It makes us stronger, bolder, more dynamic, more human. Going from a two-man operation in St. Louis to a global network that spans six continents, our agency is defined by innovation and growth. We’re holding true to that today across our employee and client experiences. Perpetually revolutionizing our expertise to build meaningful audience connections and drive positive business impact. And continually introducing ways to help all our people shape a career that’s as unique as they are. About Us
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Data Entry Clerk

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Remote $15 - $35 per hour HoweCreative

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Job Description

Full time Contract

Job Summary
The Data Entry Clerk will be the guardian of our data integrity, ensuring that all client information, project details, and campaign metrics are accurately and efficiently recorded and maintained within our systems. This role requires precision, discretion, and the ability to manage various types of information, from customer details to campaign performance data. The ideal candidate will have sharp attention to detail, strong computer skills, and a proactive approach to maintaining organized records that support our fast-paced creative and marketing efforts.


Key Responsibilities and Duties
Data Input and Management: Accurately input new customer details, project specifications, campaign data, and lead information into our CRM and internal databases from various sources (e.g., spreadsheets, forms, verbal communication).
Data Verification and Quality Control: Review new and existing data for errors, inconsistencies, or redundancies, making necessary corrections to ensure data accuracy and completeness.
Database Maintenance: Regularly update and maintain client and project records to reflect current information, ensuring all data is up-to-date across all platforms.
Reporting Support: Assist in generating reports and summaries based on entered data as requested by the marketing, sales, or design teams.
Document Organization and Archiving: Organize and maintain both digital and physical files post-data entry, following established protocols for naming conventions, storage, and retrieval.
Confidentiality: Strictly adhere to all data privacy regulations and company policies when handling sensitive client and internal business information.
Administrative Assistance: Provide general administrative and clerical support as needed, such as scanning documents, preparing mailings, or assisting with meeting preparation.


Qualifications and Skills
Education: High school diploma or equivalent; additional certification in data entry or computer skills is a plus.
Experience: Proven experience in a data entry, administrative, or office support role, preferably within an agency or creative environment.
Technical Skills:
Fast and accurate alphanumeric typing skills (typically 45-60+ WPM with minimal errors).
Proficiency in Microsoft Office Suite (especially Excel), Google Workspace, and experience with CRM or database systems.
Ability to learn new software and internal systems quickly.


Soft Skills:
Exceptional attention to detail and high level of accuracy.
Strong organizational and time management skills, capable of prioritizing tasks to meet deadlines.
Ability to work independently with a high degree of focus and self-discipline.
Excellent written and verbal communication skills.
A proactive approach to identifying data issues and improving processes.

Company Details

HoweCreative is a dynamic, design-driven company that thrives on creating exceptional brand experiences for clients across a range of industries. We specialize in innovative visual communication, strategic design solutions, and customer-focused storytelling that bring brands to life. At HoweCreative, we believe that great design begins with a deep understanding of people and that includes our clients, their customers, and our own team. That’s why we value empathy, collaboration, and a commitment to excellence in every interaction.
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Help Desk Analyst (Remote)

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Remote $18 - $30 per hour Grand Rapids Lighting Center

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Job Description

Full time Permanent

We are seeking a friendly and detail-oriented Help Desk Analyst to join our growing remote support team. This position is perfect for individuals who enjoy solving problems, assisting users, and working with technology in a fast-paced but supportive environment.

Responsibilities:
•Respond to support tickets, emails, and chat inquiries promptly.
•Troubleshoot software and hardware issues.
•Document and track all technical problems and solutions.
•Escalate complex issues to higher-level support teams when necessary.
•Follow up with users to ensure satisfaction and resolution.
•Maintain strong communication with both users and team members.
•Provide feedback on recurring issues to improve efficiency.

Qualifications:
•Excellent verbal and written communication skills.
•Strong customer service orientation.
•Basic understanding of IT systems or software applications.
•Ability to work independently and manage time effectively.
•Prior experience in IT support or customer service preferred but not required.
•Willingness to learn and adapt to new technologies.

Benefits:
•100% remote position with flexible hours.
•Paid training and technical support provided.
•Opportunities for advancement and certification.
•Friendly, supportive, and collaborative virtual team.

If you enjoy helping others and want to start or grow your career in IT, this remote role offers a rewarding path with professional growth and flexibility.

Company Details

Grand Rapids Lighting is a premier lighting retailer located in Grand Rapids, Michigan. We offer a wide selection of high-quality lighting fixtures for residential, commercial, and landscape applications. Our showroom features a diverse range of products, including chandeliers, ceiling fans, wall sconces, and outdoor lighting solutions. We pride ourselves on providing exceptional customer service and expert advice to help clients find the perfect lighting solutions for their spaces.
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