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We are seeking a friendly and detail-oriented Customer Service Support Associate to join our team. The ideal candidate will provide excellent service to our customers, process orders accurately, and ensure a welcoming boutique environment.

Responsibilities:

Greet and assist customers professionally

Communicate clearly with customers regarding order details

Assist with inventory tracking s and order deadlines

Qualifications:

Excellent communication and customer service abilities

Computer proficiency and accurate data entry

Ability to multitask in a fast-paced environment

Flexibility to work evenings and weekends

Full-time, up to 40 hours per week

Skills

Strong leadership and team management abilities.

Exceptional organizational and time-management skills.

Analytical and problem-solving mindset.

High attention to detail and accuracy under pressure.

Ability to handle confidential information with integrity.

Benefits

Competitive salary with performance-based incentives.

Comprehensive health, dental, and vision insurance.

401(k) retirement savings plan with company match.

Paid time off, holidays, and wellness programs.

Professional development and growth opportunities.

Description
We are accepting applications for a Help Desk Support Representative for the Rollout team. Ideal candidates will possess industry experience with single and/or multi-site operations in the voice/data/security or electrical field. This position provides project management and operational support. We seek self-motivated and reliable candidates who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees. Capture data from projects including check-in/out times, time on site, and validating work completion documentation. Provide troubleshooting support to field techs via phone system calls, and emails. Implement, change, and create processes for different project needs when they arise. Configure and program hardware remotely. Ability to execute and or create programs and scripts. Responsible for assisting technicians in the field with installation and troubleshooting, network switch allocation, remote setup and/or verification of camera field-of-views, aiming and focusing of cameras, and programming cameras for entire sites such as a distribution center. Assist with any other technical needs that we can meet for the teams as they arise. Perform any other duties not specifically stated herein, but which your supervisor may assign. Adhere to all required project safety requirements.

Skills
Help desk support, Troubleshooting, Customer service, network troubleshooting, service desk, Help desk, Windows 10, Active directory, Technical support, Desktop, Phone support
Top Skills Details
Help desk support, Troubleshooting, Customer service, network troubleshooting, service desk

An IT technician, or IT support technician, is responsible for maintaining and troubleshooting an organization's computer systems, networks, and technical equipment. This can include providing assistance to users, performing regular maintenance and upgrades, and ensuring the security and efficiency of the IT infrastructure.

Core responsibilities

User support: Serve as the first point of contact for technical issues and requests from employees. This includes answering questions in person, over the phone, or through a ticketing system.
Troubleshooting and repair: Diagnose and resolve hardware, software, and network problems for workstations, laptops, and mobile devices. This involves identifying the source of an issue and implementing timely solutions to minimize disruption.
Installation and configuration: Set up and configure new hardware, software, and peripheral devices for users, ensuring all components function correctly on the network.
System maintenance: Perform routine maintenance tasks, including operating system upgrades, software updates, and security patch deployment.
Network administration: Assist with the setup and ongoing support of network equipment like routers, switches, and firewalls.
Documentation: Maintain detailed records of support requests, resolutions, and system configurations to create a knowledge base for the IT team and end-users.
Security: Implement and enforce security protocols, such as installing antivirus software and monitoring for threats, to protect the organization's data and infrastructure.
Onboarding and offboarding: Manage IT processes for new hires and exiting employees, including

We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of TECHINT Engineering & Construction.

Key Responsibilities

Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms.
Provide information regarding company services, project updates, and general support inquiries.
Assist clients and vendors in navigating company processes, documentation, and service requests.
Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently.
Track, log, and follow up on customer requests in line with company service standards.
Escalate complex issues to appropriate departments while maintaining ownership of resolution.
Maintain strong knowledge of TECHINT’s ongoing projects, services, and global operations.
Ensure compliance with company policies, procedures, and safety standards in all communications.
Identify opportunities to improve customer experience and contribute feedback to management.

Qualifications

High school diploma or equivalent required; Bachelor’s degree preferred.
2+ years of customer service experience, preferably in engineering, construction, or industrial sectors.
Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus).
Ability to multitask, prioritize, and work independently in a fast-paced remote environment.
Proficiency with Microsoft Office Suite, CRM systems, and remote communication tools (e.g., Teams, Zoom).
Excellent problem-solving and organizational skills.
A professional, client-focused attitude with the ability to handle sensitive information discreetly.

What We Offer

Competitive compensation and benefits package.
Remote work flexibility with opportunities for professional growth.
Training and development programs to enhance skills and career advancement.
The opportunity to be part of a global leader in engineering and construction projects.

We are seeking a highly skilled and detail-oriented Remote Database Administrator (DBA) to manage and maintain our corporate database systems. The ideal candidate will be responsible for ensuring the performance, integrity, and security of our databases across a distributed and global infrastructure, while also participating in the planning and development of the database strategy.

Key Responsibilities

Administer, monitor, and maintain production and development databases (Oracle, SQL Server, PostgreSQL, MySQL, etc.)
Ensure high levels of performance, availability, and security in our database environments.
Design and implement backup, recovery, archiving, and replication strategies.
Perform database tuning and optimization.
Implement and enforce database policies, procedures, and standards.
Manage database access and permissions.
Collaborate with development, infrastructure, and cybersecurity teams to ensure seamless system integration.
Conduct audits and assessments for database security and compliance.
Support project teams in database-related activities during design, testing, deployment, and maintenance phases.
Troubleshoot database-related issues and provide 24/7 on-call support as needed.
Maintain up-to-date documentation of database configurations and procedures.

Qualifications

Required:

Bachelor’s degree in Computer Science, Information Technology, or a related field.
Minimum 5 years of experience in database administration or a related role.
Strong hands-on experience with enterprise databases: Oracle, SQL Server, PostgreSQL, and/or MySQL.
Familiarity with cloud-based database solutions (e.g., AWS RDS, Azure SQL, Google Cloud SQL).
Proficient in performance tuning, scripting (PL/SQL, T-SQL, Bash), and automation tools.
Solid understanding of data security, backup/recovery techniques, and disaster recovery planning.
Fluent in English (written and spoken).

Preferred:

Experience in large-scale industrial, engineering, or construction environments.
Certifications such as Oracle Certified Professional (OCP), Microsoft Certified: Azure Database Administrator Associate, or equivalent.
Working knowledge of DevOps practices and CI/CD pipeline integration.

What We Offer

Competitive salary and performance-based incentives.
Flexible working hours and fully remote setup.
Opportunities to work on global infrastructure and energy projects.
Career development and training programs.
Inclusive and collaborative corporate culture.

We are seeking a highly organized and detail-oriented Administrative Assistant to support daily office operations. The ideal candidate will perform a variety of administrative and clerical tasks to ensure the efficient and smooth day-to-day functioning of the office.

• Answer and direct phone calls in a professional manner
• Organize and schedule appointments and meetings
• Maintain contact lists and manage correspondence (emails, letters, packages)
• Prepare and edit documents, reports, and presentations
• Assist in the preparation of regularly scheduled reports
• Develop and maintain filing systems (physical and digital)
• Order office supplies and research new deals and suppliers
• Provide general support to visitors and clients
• Liaise with executive and senior administrative assistants to handle requests and queries
• Perform data entry, maintain databases, and retrieve information as needed
• Support team members with various administrative tasks

• Proven experience as an administrative assistant, office admin assistant, or similar role
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
• Excellent written and verbal communication skills
• Strong organizational and time management skills with the ability to multitask
• Attention to detail and problem-solving skills
• High school diploma required; additional qualification as an Administrative Assistant or Secretary will be a plus

• Familiarity with office management systems and procedures
• Experience with office equipment (e.g., printers, scanners)
• Ability to work independently and as part of a team
• Discretion and confidentiality

A data entry clerk is responsible for accurately and efficiently inputting, updating, and maintaining information in a company's databases and computer systems. The work can involve transferring information from physical documents to digital files, verifying data for accuracy, and ensuring the integrity of the data. 
Duties and responsibilities
The specific responsibilities can vary by company and industry, but generally include: 
Data input: Entering new information into databases, spreadsheets, and other digital systems using a keyboard or scanner.
Data verification: Cross-checking data with source documents to correct any errors, inconsistencies, or incomplete information.
Data organization: Sorting and organizing both paper and digital documents to ensure information is easily accessible and correctly filed.
Administrative tasks: Performing other clerical duties, such as scanning documents, filing, and managing office equipment.
Reporting: Creating simple reports and summaries from the database information as requested.
Confidentiality: Handling sensitive and confidential information with care and in compliance with security and privacy regulations.
Data backup: Performing regular data backups to ensure preservation and prevent loss of information. 
Qualifications and skills
To succeed as a data entry clerk, candidates need a combination of technical abilities and soft skills. 
Required skills
Typing proficiency: Fast and accurate typing skills are essential, with some positions requiring a minimum words-per-minute (WPM) speed.
Computer literacy: Strong working knowledge of computers and relevant software, including spreadsheet and word processing tools like Microsoft Excel and Word.
Attention to detail: The ability to concentrate for long periods and a keen eye for detail are critical for ensuring data accuracy.
Organizational skills: Excellent skills in organizing and managing large volumes of information from different sources.
Time management: The ability to effectively prioritize tasks and meet deadlines in a fast-paced environment. 
Preferred qualifications
Education: A high school diploma or equivalent is generally required.
Experience: Prior experience in data entry or a related office role is often preferred, but not always necessary for entry-level positions.
Knowledge: Basic knowledge of database systems and data confidentiality principles is an advantage.

We are actively hiring Remote Data Entry Specialists to join our team and help manage and update digital records. This is a fantastic opportunity for individuals looking to start their career with little to no prior experience. If you are detail-oriented, and want the flexibility of working from home, this is your chance to apply and grow.

Job Description
As a Remote Data Entry Specialist, you will be responsible for entering, updating, and maintaining various types of data into our digital systems. You’ll work closely with team leads to ensure information is accurate, organized, and ready for use. Full training is provided, and no previous experience is required—just a willingness to learn and a commitment to quality.

Company Overview
Our Hr Department focuses on attracting top talent to support its mission of transforming the broadband industry. The department is responsible for recruiting individuals with diverse skills in areas like software development, engineering, sales, customer support, and operations. Calix emphasizes a collaborative and innovative work culture, seeking candidates who are passionate about technology and eager to contribute to the company’s growth. The hiring team ensures a thorough recruitment process, offering opportunities for both Unexperienced professionals and recent graduates and those with no degree with a focus on fostering career development and a positive work environment.

Requirements
- Must be 18 years of age or older
- Reliable internet connection and computer
- Strong attention to detail
- Ability to follow instructions and meet deadlines
- Basic familiarity with Microsoft Office or Google Suite
- No prior data entry experience required—training provided

Responsibilities
Enter data accurately and efficiently into online systems
Review data for errors and correct any discrepancies

Organize digital files and ensure consistent formatting
Follow data management procedures and company standards
Collaborate with remote team members via email or chat

Benefits
Flexible work schedule from the comfort of your home
Paid training with continuous learning opportunities
Supportive team environment with accessible leadership
Entry-level friendly: no experience necessary
Opportunities for full-time roles and

We are seeking a talented and detail-oriented Business Analyst to join our dynamic team. The Business Analyst will be responsible for analyzing business processes, identifying areas for improvement, and developing strategies to optimize performance. This role plays a crucial part in driving business growth and efficiency.

• Conduct thorough analysis of business processes and systems
• Identify key performance indicators and develop metrics to measure success
• Collaborate with cross-functional teams to gather requirements and implement solutions
• Prepare detailed reports and presentations to communicate findings and recommendations
• Monitor industry trends and best practices to stay informed of new opportunities

• Bachelor's degree in Business Administration, Finance, or related field
• Proven experience as a Business Analyst or similar role
• Strong analytical skills and attention to detail
• Excellent communication and interpersonal abilities
• Proficiency in data analysis tools and software

If you are a strategic thinker with a passion for problem-solving and driving business success, we want to hear from you. Apply now to join our team as a Business Analyst!