3,655,910 Jobs in the United States

- Respond to customer inquiries via chat promptly and professionally.
- Troubleshoot technical issues and provide appropriate solutions.
- Escalate complex or unresolved issues to a higher level of support.
- Guide customers through website navigation and troubleshooting steps.
- Maintain customer interaction logs and update relevant information in the system.
- Communicate product information and updates to customers.
- Assist in processing orders, cancellations, and refunds as needed.
- Collaborate with team members to improve customer support processes.
- Follow up with customers to ensure their issues have been resolved.
- Stay up to date with company products and services.
- Monitor and manage multiple chat conversations simultaneously.
- Analyze customer feedback and report recurring issues to management.
- Provide product recommendations based on customer needs and preferences.
- Adhere to company policies and procedures in resolving customer complaints.
- Participate in regular training sessions to enhance product knowledge and customer service skills.
- Identify opportunities for improving customer experience and share insights with the team.

- High school diploma or equivalent; college degree preferred.
- Proven experience in a customer service role, preferably in a chat support environment.
- Excellent written communication skills, with a focus on grammar and spelling.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage multiple chat conversations simultaneously.
- Proficiency in using customer support software and ticketing systems.
- Basic understanding of technical troubleshooting for common issues.
- Strong interpersonal skills and ability to work effectively in a team environment.
- Flexibility to work various shifts, including nights, weekends, and holidays.
- Ability to remain calm and professional under pressure.
- Strong organizational skills and ability to prioritize tasks.
- Familiarity with company products and services, or the ability to quickly learn and adapt.
- Empathy and patience when dealing with customer inquiries and complaints.
- High level of reliability and punctuality.
- Ability to follow company policies and procedures.
- Prior experience in e-commerce or a related industry is a plus.
- Willingness to participate in ongoing training and development initiatives

• Answer and direct phone calls; organize correspondence and answer emails
• Prepare and organize databases and reports
• Manage social media accounts and replies
• Handle confidential employer and client information
• Take notes or transcribe meetings
• Schedule meetings and arrange employer's calendar; schedule meeting spaces and conference rooms
• Arrange payments for vendors, travel, and sales expenses
• Create purchase orders and track and manage payments
• Present excellent customer-service skills to customers and clients
• Manage filing systems, update records, and organize documentation
• Prepare and create PowerPoint presentations and materials as needed; research materials and sources for presentations

• High school diploma or equivalent; Associate or Bachelor's degree preferred
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
• Experience with Google Docs, cloud services, and other technology tools
• Knowledgeable in technology to communicate via computer, smartphone, or text
• Highly organized and able to multitask and work well with fast-paced directions and instructions
• Able to manage time effectively and efficiently
• Able to organize and manage large amounts of files, tasks, schedules, and information
• Self-directed and able to work without supervision
• Excellent verbal and written communication skills
• Strong customer service and presentation skills
• Able to work nights, weekends, extended hours, and holidays as needed

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

The Sales Accountant will be responsible for managing the financial aspects of the sales process, including tracking sales revenue, preparing invoices, monitoring customer accounts, and providing financial insights to the sales team. The ideal candidate will have a strong understanding of accounting principles, excellent attention to detail, and the ability to work closely with both the sales and finance teams to ensure accurate and timely financial reporting.

• Sales Invoicing & Billing: Prepare and issue accurate invoices based on sales orders, ensuring they comply with company policies and customer agreements.
• Revenue Recognition: Accurately track and recognize revenue based on sales transactions, ensuring adherence to accounting standards and internal guidelines.
• Account Reconciliation: Reconcile sales-related accounts, including accounts receivable and sales ledger, ensuring all transactions are recorded accurately.
• Sales Commission Calculation: Collaborate with the sales team to calculate commissions based on individual or team sales performance, ensuring timely and correct payouts.
• Customer Account Management: Track customer payments, resolve any billing discrepancies, and manage aging reports to ensure timely collection of outstanding balances.
• Sales Reporting & Analysis: Generate regular reports for management regarding sales revenue, commissions, and any variances from forecasted targets.
• Collaboration with Sales Team: Work closely with the sales team to ensure accurate reporting of sales figures, resolving any issues related to invoicing, payment terms, or contract details.
• Expense Tracking: Monitor and track any sales-related expenses, ensuring they are accurately documented and within budget.
• Audit & Compliance: Assist with internal and external audits related to sales and financial records, ensuring all sales transactions are compliant with company policies and relevant regulations.
• System Maintenance: Maintain and update the company’s accounting system, ensuring accurate input of sales transactions, payments, and customer data.

The Military Science position is responsible for training, educating, and mentoring students in the principles of military leadership, tactics, and strategy. Whether serving as an instructor in an ROTC program or as a commissioned officer, this role is key in developing future leaders in the military by providing comprehensive education on military theory, discipline, and operational practices. The ideal candidate will have a deep understanding of military operations, excellent leadership qualities, and the ability to communicate complex military concepts effectively.

• Curriculum Development: Design and teach courses on leadership, military strategy, tactics, and history to students enrolled in military science programs.
• Training & Leadership Development: Provide practical leadership training through simulations, physical training, field exercises, and classroom discussions.
• Mentorship: Mentor and advise students on military career paths, leadership development, and personal growth within the military structure.
• Military Protocol Education: Teach military etiquette, ethics, and professionalism to prepare students for military life and leadership roles.
• Assessment & Evaluation: Conduct regular assessments to evaluate student progress, providing feedback and coaching to help them meet military standards.

Description

A Virtual Data Collection Specialist is responsible for gathering, compiling, and organizing data from various online sources, ensuring the accurate and timely capture of information needed for business operations and analytics. This role leverages advanced tools and methodologies to collect and process data efficiently while maintaining stringent standards of quality and integrity. By transforming raw data into structured datasets, the specialist supports informed decision-making and strategic planning. The ability to work independently, strong analytical skills, and proficiency in digital tools are crucial for success in this remote-based position.

Requirements
- Bachelor's degree in Information Technology, Data Science, or a related field
- Proven experience in data collection, analysis, or a similar role
- Proficiency with data analysis tools such as Excel, SQL, or Python
- Familiarity with database management systems and software
- Strong attention to detail and excellent organizational skills
- Ability to manage and prioritize multiple projects simultaneously
- Excellent communication skills, both written and verbal
- Strong problem-solving skills and the ability to resolve data discrepancies
- Experience with online research and data gathering techniques
- Knowledge of data privacy and confidentiality protocols
- Ability to work independently and collaboratively in a virtual environment
- Technical aptitude to troubleshoot and resolve issues with data collection tools and software
- Commitment to continuous learning and staying updated with the latest data collection best practices
- Previous experience providing training or support to team members is a plus

Responsabilities
- Gather data from diverse online sources.
- Verify the accuracy and reliability of collected data.
- Update databases with new, validated information.
- Conduct quality checks to ensure data integrity.
- Document data collection processes and methodologies.
- Communicate with team members to determine data requirements.
- Identify and resolve discrepancies in data sets.
- Utilize data analysis tools to organize and interpret data.
- Generate detailed reports based on the collected data.
- Manage multiple data collection projects concurrently.
- Comply with data privacy and confidentiality guidelines.
- Stay informed on the latest data collection techniques and best practices.
- Troubleshoot technical issues with data collection tools.
- Participate in virtual meetings to discuss project status.
- Provide training and support on data collection procedures to team members.

Job Summary:
We are seeking a detail-oriented and proactive IT Project Coordinator to assist in the planning, execution, and delivery of technology-related projects. This role supports project managers and technical teams by ensuring tasks are completed on time, within scope, and in alignment with organizational goals. The ideal candidate will have a background in IT or project coordination, strong organizational skills, and the ability to work effectively in a remote team environment.

Key Responsibilities:
-- Assist in defining project scope, timelines, and resource requirements
-- Coordinate tasks, meetings, and communication among project stakeholders
-- Monitor project schedules and ensure deadlines are met
-- Track project milestones, deliverables, and budgets
-- Prepare project documentation including status reports, timelines, and risk logs
-- Communicate updates to stakeholders and escalate issues as needed
-- Support technical teams with scheduling, documentation, and follow-up
-- Help identify and resolve project-related risks and issues
-- Ensure project management standards and best practices are followed

Requirements:
-- Bachelor’s degree in information technology, business, or a related field
-- Previous experience in project coordination, preferably in an IT environment
-- Familiarity with project management methodologies (Agile, Scrum, Waterfall)
-- Proficiency with project management tools (e.g., Asana, Jira, Trello, Microsoft Project)
-- Strong organizational and time-management skills
-- Excellent communication and interpersonal skills
-- Ability to manage multiple priorities and work independently in a remote setting
-- Detail-oriented with a problem-solving mindset
-- Project management certification (CAPM or similar) is a plus

What We Offer:
-- Competitive salary and performance-based incentives
-- Fully remote work flexibility
-- Opportunities for career advancement in project management
-- Training and professional development resources
-- Supportive and collaborative team culture

Job Summary:
We are seeking a dedicated and customer-focused Customer Service Assistant to join our remote team. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to resolve issues efficiently while maintaining professionalism in every interaction.

Key Responsibilities:
-- Respond to customer inquiries via email, phone, and live chat in a timely and courteous manner
-- Assist customers with order tracking, product information, returns, and general questions
-- Resolve customer complaints or concerns with patience and a problem-solving attitude
-- Maintain accurate customer records and update databases as needed
-- Escalate unresolved issues to appropriate departments for further investigation
-- Follow company procedures and guidelines to ensure consistency and compliance
-- Provide feedback on common customer issues to help improve processes
-- Support the customer service team in achieving daily performance goals

Requirements:
-- High school diploma or equivalent; additional education is a plus
-- Previous experience in customer service or administrative support preferred
-- Strong written and verbal communication skills
-- Ability to stay organized and manage time effectively in a remote setting
-- Proficiency with email, chat platforms, and basic CRM or help desk systems
-- Reliable internet connection and a quiet home office environment
-- Positive attitude, patience, and a customer-first mindset

What We Offer:
-- Competitive salary and performance-based incentives
-- Fully remote work environment
-- Training and onboarding support
-- Friendly and supportive team culture
-- Opportunities for career advancement and skill development

Job Summary:
We are looking for a reliable and detail-oriented IT Operation Specialist to support and maintain the day-to-day functionality of our IT systems and infrastructure. This role is essential in ensuring the stability, efficiency, and security of technical operations across the organization. The ideal candidate has a strong understanding of IT systems, monitoring tools, and support processes, along with the ability to work independently in a remote environment.

Key Responsibilities:
-- Monitor and manage IT systems, servers, and network performance
-- Ensure system availability, backups, and routine maintenance tasks are completed
-- Troubleshoot technical issues related to hardware, software, and connectivity
-- Assist with deployment of new systems, software updates, and configuration changes
-- Maintain system documentation, logs, and configuration records
-- Collaborate with cross-functional IT teams to resolve complex issues
-- Implement and enforce IT policies, procedures, and security protocols
-- Support user access, permissions, and system account administration
-- Participate in disaster recovery planning and testing

Requirements:
-- Associate or bachelor’s degree in information technology, computer science, or a related field
-- Proven experience in IT operations, system administration, or technical support
-- Strong knowledge of operating systems, networks, and security practices
-- Familiarity with monitoring tools, virtualization, and cloud-based environments
-- Ability to analyze problems, identify root causes, and implement solutions
-- Strong communication and documentation skills
-- Ability to manage multiple tasks and work effectively in a remote setup
-- Relevant certifications (such as CompTIA, Microsoft, or Cisco) are a plus

What We Offer:
-- Competitive salary and performance-based bonuses
-- Remote work flexibility
-- Access to cutting-edge tools and technologies
-- Training and professional development opportunities
-- Supportive team environment and career growth potential