3,514,480 Jobs in the United States

Job Title: Help Desk Manager
Job ID: CSH1065
Location: Remote/ USA ONLY
Job Type: Full-Time

Job Summary:
We are seeking a knowledgeable and customer-focused Help Desk Manager to lead and oversee our technical support team. The ideal candidate will be responsible for managing daily help desk operations, ensuring timely and effective resolution of user issues, and delivering high-quality IT support. This role requires strong leadership skills, technical expertise, and a commitment to providing excellent service in a fully remote work environment.

Key Responsibilities:
-- Manage and lead the help desk support team, including assigning tasks and setting performance goals
-- Oversee the daily operation of the help desk to ensure efficient and effective issue resolution
-- Develop and implement help desk policies, procedures, and best practices
-- Monitor support tickets, response times, and service level agreements (SLAs)
-- Provide technical guidance and support for complex or escalated issues
-- Train, mentor, and evaluate help desk staff
-- Collaborate with IT and other departments to improve support processes and tools
-- Generate reports and analyze metrics to identify trends and areas for improvement
-- Ensure a high level of customer satisfaction and continuous service improvement

Requirements:
-- Bachelor’s degree in information technology, computer science, or a related field
-- Proven experience in IT support, with at least 2 years in a leadership or management role
-- Strong knowledge of help desk software, systems, and procedures
-- Excellent troubleshooting and problem-solving skills
-- Strong leadership, communication, and interpersonal abilities
-- Ability to manage multiple priorities in a fast-paced environment
-- Experience with remote support tools and cloud-based platforms
-- High level of professionalism and attention to detail

What We Offer:
-- Competitive salary and performance-based incentives
-- Remote work flexibility
-- Opportunities for career advancement in IT management
-- Supportive and collaborative technical team environment
-- Training and professional development resources

Job Title: Payroll Manager
Job ID: CSH1063
Location: Remote
Job Type: Full-Time

Job Summary:
We are seeking an experienced and detail-oriented Payroll Manager to oversee all aspects of payroll operations in a remote environment. The ideal candidate will have a deep understanding of payroll systems, tax regulations, and compliance requirements. This role requires strong analytical skills, confidentiality, and the ability to manage payroll processes efficiently for a diverse workforce. As Payroll Manager, you will ensure that employees are paid accurately and on time while maintaining compliance with company policies and government regulations.

Key Responsibilities:
-- Manage end-to-end payroll processing for salaried and hourly employees
-- Ensure compliance with federal, state, and local payroll regulations
-- Oversee payroll tax reporting and filings
-- Reconcile payroll accounts and resolve discrepancies
-- Collaborate with HR and Finance teams to ensure accurate employee data
-- Maintain and update payroll records, systems, and documentation
-- Address employee inquiries regarding payroll, deductions, and benefits
-- Manage payroll audits and coordinate with external auditors as needed
-- Identify process improvements and implement best practices

Requirements:
-- Bachelor’s degree in accounting, finance, or a related field
-- Proven experience as a Payroll Manager or in a similar payroll role
-- Strong knowledge of payroll systems, tax laws, and compliance standards
-- Experience with payroll software (e.g., ADP, Paychex, Gusto)
-- Excellent analytical and problem-solving skills
-- High level of accuracy and attention to detail
-- Ability to handle confidential information with integrity
-- Strong communication and organizational skills
-- Ability to work independently in a fully remote environment

What We Offer:
-- Competitive salary and performance-based incentives
-- 100 percent remote work flexibility
-- Comprehensive benefits package
-- Supportive and collaborative team culture
-- Ongoing training and professional development opportunities

Job Title: Data Entry Analyst
Job ID: CSH1062
Location: Remote
Job Type: Full-Time

Job Summary:
We are currently seeking a detail-oriented and efficient Data Entry Analyst to join our team. In this role, you will be responsible for accurately inputting, updating, and maintaining data across various systems and platforms. The ideal candidate has a high level of accuracy, excellent typing skills, and the ability to work independently in a fast-paced environment. Your contributions will play a key role in supporting operational efficiency and data integrity across departments.

Key Responsibilities:
-- Enter, verify, and update data in databases, spreadsheets, and other systems
-- Ensure data accuracy, consistency, and completeness
-- Review and correct data discrepancies or errors
-- Maintain confidentiality and security of sensitive information
-- Generate reports and summaries based on data collected
-- Assist with data cleanup, auditing, and validation tasks
-- Collaborate with other departments to resolve data-related issues
-- Follow data management policies and procedures

Requirements:
-- High school diploma or equivalent; associate degree or higher preferred
-- Proven experience in data entry, data analysis, or administrative roles
-- Excellent typing speed and accuracy
-- Strong attention to detail and organizational skills
-- Proficiency in Microsoft Excel and other data entry tools
-- Ability to handle large volumes of data under tight deadlines
-- Strong communication skills and the ability to work independently
-- Reliable internet connection and a quiet remote work setup

What We Offer:
-- Competitive salary and performance-based bonuses
-- Remote work flexibility
-- Supportive team environment and training resources
-- Opportunities for growth within the company
-- Stable, long-term employment for the right candidate

Job Title: Project Manager
Job ID: PMH1061
Location: Remote
Job Type: Full-Time

Job Summary:
We are looking for a results-driven and highly organized Project Manager to lead and coordinate various internal and client-facing projects. The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of delivering projects on time and within budget. As a Project Manager, you will be responsible for overseeing the planning, execution, and completion of projects while ensuring alignment with company goals and client expectations.

Key Responsibilities:
-- Define project scope, goals, and deliverables in collaboration with stakeholders
-- Develop comprehensive project plans, schedules, and resource allocations
-- Coordinate internal teams and external partners to ensure timely project delivery
-- Monitor project progress and adjust plans as needed to stay on track
-- Manage project risks, issues, and changes effectively
-- Communicate project status, updates, and expectations clearly to all stakeholders
-- Ensure all project documentation is complete, accurate, and up to date
-- Conduct post-project evaluations and implement lessons learned

Requirements:
-- Bachelor’s degree in project management, business, or a related field
-- Proven experience as a Project Manager or in a similar role
-- Strong understanding of project management methodologies and tools
-- Excellent leadership, organizational, and problem-solving skills
-- Ability to manage multiple projects simultaneously
-- Strong written and verbal communication skills
-- Proficiency in project management software (e.g., Asana, Trello, MS Project)
-- PMP, PRINCE2, or similar certification is a plus

What We Offer:
-- Competitive salary and performance-based incentives
-- Remote work flexibility
-- Opportunities for career advancement and leadership
-- Supportive and collaborative team environment
-- Ongoing training and professional development

Job Title: Live Chat Support
Job ID: CSH1060
Location: Remote
Job Type: Full-Time

Job Summary:
We are seeking a highly motivated and detail-oriented individual to join our customer service team as a Live Chat Support Representative. In this role, you will be the first point of contact for customers engaging through our website or digital platforms. Your primary responsibility will be to assist customers by providing real-time support, resolving inquiries, and ensuring a positive customer experience through efficient and courteous communication.

Key Responsibilities:
-- Respond promptly and professionally to customer inquiries via live chat
-- Provide accurate, valid, and complete information based on company guidelines
-- Resolve customer complaints with patience and empathy
-- Identify customer needs and direct them to the appropriate department or solution
-- Document customer interactions and escalate issues when necessary
-- Maintain up-to-date knowledge of products, services, and company policies
-- Meet individual and team performance metrics, including response time and customer satisfaction

Requirements:
-- High school diploma or equivalent; additional education is a plus
-- Proven experience in customer support or a related field preferred
-- Strong written communication skills in English
-- Ability to multitask, prioritize, and manage time effectively
-- Familiarity with CRM systems, chat platforms, or help desk software
-- A reliable internet connection and a distraction-free remote work environment
-- Availability to work flexible hours, including weekends if required

What We Offer:
-- Competitive salary and performance-based incentives
-- Remote work flexibility
-- Training and professional development opportunities
-- Supportive and collaborative team culture

Calix Global Technology is hiring client care coordinators, billing specialists, and credentialing specialists to support Courser Lapo Therapeutic Wellness, which has offices in North Central Kansas and to support other mental health practices throughout the United States.

This is a perfect opportunity for an individual who is motivated and driven for success. The ideal candidate would have a perfect balance of a warm and friendly personality and attention to detail and organizational skills. The right candidate would have analytical abilities and be able to look at the “big picture,” seeing opportunities for growth and challenging themselves for excellence.

Our Administrative Virtual Assistants will work directly with the Practice Owner or Practice Manager to ensure that potential clients are scheduled with therapists, billing functions are completed timely, and credentialing/contracting functions are promptly completed.

RESPONSIBILITIES
• Take all incoming referrals for new clients and schedule within 24 hours
• Follow up with all referral sources regarding the status of the appointment
• Enter all new client information into our electronic health records systems accurately
• Use systems to verify active insurance and related information
• Make appropriate selections/matches from client to clinician based on areas of specialization and expertise
• Communicate with client after the first appointment to ensure their needs were met and they were satisfied with their placement
• Submit claims to primary and secondary insurance
• Reconcile client and insurance payments
• Work with community partners to nurture a professional relationship
• Utilize referral sources when clinicians are accepting new clients; make phone calls to referral coordinators informing them of these openings
• Complete credentialing applications and follow-up until the contract is signed
• Complete other various tasks for practice owners/managers

ADDITIONAL INFORMATION

For Full-Time Employees, Modern Practice Support offers a benefits package including health insurance, PTO, and paid holidays along with a great team culture.

We are seeking a dedicated Customer Service Representative to join our team at B&M Cleanup Services. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. If you are a friendly and outgoing individual with excellent communication skills, we want to hear from you!

• Respond to customer inquiries via phone, email, and in person
• Resolve customer complaints in a professional and timely manner
• Process orders and provide product information
• Maintain accurate records of customer interactions
• Collaborate with other departments to ensure customer satisfaction

• High school diploma or equivalent
• 1-2 years of customer service experience
• Excellent communication skills
• Strong problem-solving abilities
• Ability to work in a fast-paced environment

• Excellent verbal and written communication skills
• Ability to multitask and prioritize tasks
• Strong attention to detail
• Proficiency in Microsoft Office
• Ability to work independently and as part of a team

If you are passionate about providing top-notch customer service and are looking for a rewarding career opportunity, apply now to join the B&M Cleanup Services team!

Allied Mineral Products LLC is a global leader in the design and manufacture of monolithic refractories and related materials, serving industries worldwide. We are committed to innovation, quality, and customer success. We are seeking an Entry Level Customer Success Manager to join our team and help ensure our customers achieve maximum value from our products and services. This role is designed for individuals beginning their careers in customer success and provides opportunities for growth, training, and mentorship.

Responsibilities and Duties
The Entry Level Customer Success Manager will work under the guidance of experienced staff and assist with:

-Building and maintaining strong relationships with customers to ensure satisfaction and retention.

-Supporting onboarding processes for new customers, including training and product adoption.

-Serving as a point of contact to address customer inquiries and escalate issues when needed.

-Assisting in the preparation of customer reports, presentations, and success updates.

-Tracking customer health metrics, usage patterns, and feedback to identify improvement opportunities.

-Coordinating communication between customers and internal teams to ensure seamless service delivery.

-Supporting customer meetings, check-ins, and success planning sessions.

-Conducting research to understand customer needs, industry trends, and best practices in customer success.

Qualifications:

• Bachelor's degree in Business Administration or related field
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Previous customer service experience is a plus

Allied Mineral Products LLC offers competitive compensation and a comprehensive benefits package, including:

-- Medical, Dental, and Vision insurance.
-- 401(k) retirement savings plan with company contributions.
-- Paid Time Off and recognized holidays.
-- Training and professional development opportunities.
-- Career growth and mentorship in customer success

We are seeking a motivated and customer-focused Live Chat Agent to join our dynamic team. As a Live Chat Agent, you will be responsible for delivering exceptional customer service in real-time through live chat channels. You will assist customers by providing product information, resolving issues, and ensuring a smooth and positive experience.

• Engage with customers via live chat to provide support and answer inquiries.
• Assist with product-related questions , including features, pricing, and availability.
• Resolve customer issues , including technical problems, order inquiries, and refunds, while ensuring timely follow-up.
• Maintain a high level of customer satisfaction by offering clear, concise, and friendly communication.
• Document customer interactions in the CRM system for future reference.
• Escalate complex issues to the appropriate department or higher-level support.
• Identify customer needs and recommend appropriate products or services.
• Handle a high volume of chats simultaneously without compromising quality.
• Stay up-to-date with product knowledge, FAQs, and company policies.
• Provide feedback and insights to management on customer trends or recurring issues.

• Excellent communication skills , both written and verbal, with a friendly and professional tone.
• Strong problem-solving abilities and attention to detail.
• Customer service experience , especially in a live chat or phone-based environment (preferred).
• Ability to handle multiple chats simultaneously without sacrificing quality.
• Tech-savvy with the ability to navigate multiple platforms and tools efficiently.
• Time management skills and the ability to prioritize tasks effectively.
• Patience and empathy when dealing with customer concerns or complaints.
• Ability to work independently and in a team-oriented environment.