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Chat Support Agent
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Job Description
As a Chat Support Agent in our Administrative department, you will be at the forefront of providing exceptional customer service to our clients through live chat. This is an hourly, full-time position where your communication skills, problem-solving abilities, and empathy will play a crucial role in resolving customer inquiries and ensuring a smooth and satisfying client experience. You will primarily communicate in English and act as the voice of our company during online interactions.
What You'll Do
- Respond promptly to customer inquiries via live chat while maintaining a friendly and professional tone.
- Resolve customer concerns and questions effectively by providing accurate information and solutions.
- Escalate complex issues to the appropriate teams while ensuring customers are kept informed.
- Maintain and update detailed records of customer interactions and feedback in the CRM system.
- Follow up with customers to ensure their issues are resolved and they are satisfied with the services.
- Adhere to company policies, guidelines, and quality standards during chat conversations.
- Collaborate with other departments to address customer needs comprehensively and efficiently.
Qualifications
- Proficiency in English with excellent written communication skills.
- High school diploma or equivalent; additional administrative or customer service training is preferred.
- Previous experience in a customer service or chat support role is a plus.
- Ability to type accurately and quickly to keep up with live chat demands.
- Strong problem-solving skills and ability to think quickly under pressure.
- Empathetic and patient demeanor with a customer-focused mindset.
- Knowledge of customer relationship management (CRM) tools is an advantage.
Company Details
Office Assistant
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We are looking for a reliable and detail-oriented Office Assistant to support daily administrative operations. The ideal candidate will be highly organized, proactive, and able to handle a variety of office tasks to ensure smooth business operations.
Responsibilities
- Perform general clerical duties such as filing, scanning, and data entry
- Answer phones, direct calls, and respond to basic inquiries
- Manage incoming and outgoing mail and packages
- Maintain office supplies and organize inventory as needed
- Assist with scheduling meetings, preparing documents, and coordinating office activities
- Support staff with administrative tasks and special projects
- Ensure the office remains clean, orderly, and professional
Skills
- High school diploma or equivalent required; associate’s degree preferred
- Strong organizational and multitasking skills
- Excellent verbal and written communication abilities
- Basic computer proficiency (Microsoft Office, email systems)
- Previous office or administrative experience is a plus but not required
- Dependable, adaptable, and a team player
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Company Details
Now Hiring Remote Data EntryAssistant Flexible Entry Level Work From Home USA
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Please note: a submitted resume is required to be considered. Are you ready to begin your remote career with a role that’s both flexible and beginner-friendly? We’re currently looking for a Remote Data Entry Assistant to join our team. In this position, your primary duties will include accurately inputting information into company systems, reviewing data for accuracy, organizing digital records, and assisting in generating simple reports to support our operations.
No previous experience? That’s completely fine—we provide full training and step-by-step guidance to help you succeed. What matters most is attention to detail, basic computer proficiency, reliable internet access, and a willingness to learn. A high school diploma (or equivalent) is all that’s needed to get started.
If you’re seeking a work-from-home opportunity where you can grow your skills, enjoy flexibility, and make meaningful contributions, we’d love to hear from you! We're very excited to work with entry level Talent.
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Virtual Assistant
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We are seeking a highly organized and detail-oriented Virtual Assistant to provide administrative support to our team. The ideal candidate will be proficient in various office management tasks and possess strong communication skills. This role requires a proactive individual who can manage multiple responsibilities effectively while maintaining a high level of professionalism.
Responsibilities
- Manage calendars, schedule appointments, and coordinate meetings for team members.
- Provide customer support through various channels, ensuring excellent service and timely responses.
- Perform data entry tasks, maintaining accurate records and filing systems.
- Assist with bookkeeping and basic accounting tasks using QuickBooks.
- Handle front desk duties, including managing multi-line phone systems and greeting clients virtually.
- Utilize Microsoft Office and Google Workspace for document creation, editing, and collaboration.
- Proofread documents for accuracy and clarity before distribution.
- Support office management activities, including inventory management and supply ordering.
- Maintain confidentiality of sensitive information while managing administrative tasks.
- Exhibit strong organizational skills to prioritize tasks effectively and meet deadlines.
Experience
- Previous experience as a Virtual Assistant or in an administrative role is preferred.
- Familiarity with office management practices and procedures is essential.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications.
- Experience with QuickBooks or similar accounting software is a plus.
- Strong clerical experience with attention to detail in data entry and filing systems.
- Excellent customer service skills with a focus on phone etiquette and client interaction.
- Bilingual candidates are encouraged to apply to enhance communication with diverse clientele.
Company Details
Data Entry Clerk
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The Data Entry Clerk is responsible for providing support planning, scheduling, and job set-up. This includes responding to client support requests, assigning technicians to specific work orders, and providing administrative assistance to the team.
Essential Position Functions:
- Maintain spreadsheets and internal database to track important customer information and orders.
- Transfer data from client database to an internal database.
- Update customer information in a database.
- Organize existing data in a spreadsheet, client database, and internal database.
- Verify outdated data and make any necessary changes to records.
- Operate common office equipment, like computers, scanners and printers.
- Search for and investigate information contained in files.
- Perform regular database backups to secure data.
- Input text-based and numerical information from source documents.
- Provide occasional administrative support.
- Sort and organize hard copies of paperwork after entering data electronically.
- Review data for deficiencies or errors.
- Assist with special projects that require large amounts of data entry.
- Provide data entry support across departments on an ad-hoc basis.
- Type in data quickly and efficiently.
- Other duties as required.
Education and/or Experience:
- High school diploma or GED required.
- Must have intermediate Microsoft Office (Word, Excel, Outlook) skills.
- Must be able to efficiently use a Windows-based computer.
- Ability to prioritize and complete assignments accurately and in a timely manner.
- Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.
- Strong interpersonal, organizational, verbal and written communications skills.
- Must be able to work alone, and with a team.
- Must be able to pass a drug screen and criminal background check.
Company Details
Remote Customer Service Agent
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Promise Hospice is seeking a Remote Customer Service Agent to provide professional, accurate, and timely support to healthcare providers, patients, and partners. This role is responsible for handling inquiries related to laboratory services, test results, and account information, ensuring a high level of customer satisfaction in a fast-paced healthcare environment.
Key Responsibilities
Respond to inbound calls, emails, and chats from clients and patients
Provide accurate information on lab tests, procedures, and results
Assist with order tracking, billing questions, and account updates
Escalate complex issues to appropriate departments when necessary
Maintain detailed and accurate records in internal systems
Uphold HIPAA and company data privacy standards
Qualifications
High school diploma or equivalent
1+ year of customer service experience (call center or healthcare preferred)
Excellent communication and problem-solving skills
Strong computer skills and ability to learn multiple systems
Ability to work independently in a remote setting
Bilingual (English/Spanish) a plus
Benefits
100% remote position
Competitive pay and health benefits
Supportive, mission-driven team environment
Opportunities for growth within a healthcare organization
Company Details
Customer Service Representative
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Job Description
We are currently seeking entry level motivated individuals who demonstrate a strong work ethic, adaptability, and a commitment to continuous learning to join our team as Customer Service Representatives. This entry level role offers an opportunity for professional growth and career advancement.
We require diligent Customer Service Representatives to deliver relevant product and service information to customers. Our team excels through effective communication, innovative problem-solving, and a dedication to customer satisfaction, which results in high-quality campaigns that leave a lasting positive impression on our clients.
Key Responsibilities of the Customer Service Representative:
- Engage with customers face to face on a daily basis to provide pertinent product and service information, while documenting inquiries and complaints, and processing sales and order requests.
- Build rapport with potential customers to establish trust and open lines of communication.
- Maintain a positive and empathetic demeanor toward customers at all times.
- Respond promptly to customer complaints, offering timely and effective solutions to uphold high levels of customer satisfaction.
- Acquire and demonstrate expertise in our products and services, staying informed about current industry trends.
- Accurately record sales orders, escalation requests, comments, and complaints, maintaining organized documentation.
- Foster a supportive and positive atmosphere for all team members through enthusiasm and encouragement.
Entry Level Qualifications for the Customer Service Representative:
- A minimum of 0-2 years of experience in customer service, sales, or a client-facing role.
- Strong communication skills with the ability to establish rapport and trust in a fast-paced environment.
- Capability to remain composed and solution-oriented when addressing challenging situations.
- A positive attitude coupled with a confident demeanor.
- Excellent organizational and time management skills, with the ability to prioritize multiple tasks and responsibilities effectively.
- A commitment to performance excellence and a continuous desire for self-improvement.
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Data Entry Specialist
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ValueAdd Research and Analytics Solutions LLP is seeking a detail-oriented Data Entry Specialist to join our team. The ideal candidate will be responsible for accurately entering and updating data into our systems, ensuring the integrity and accuracy of our data. This role is crucial in maintaining high-quality data for our clients and supporting our research and analytics efforts.
Responsibilities:- Enter and update data in databases and spreadsheets
- Verify data accuracy and identify errors for correction
- Maintain data integrity and security
- Generate reports and assist with data analysis
- Collaborate with team members to ensure data consistency
- High school diploma or equivalent
- Proven experience in data entry or related field
- Proficiency in Microsoft Office suite
- Strong attention to detail and accuracy
- Excellent organizational and time management skills
- Fast and accurate typing skills
- Ability to work independently and in a team environment
- Strong communication skills
- Ability to prioritize and multitask effectively
- 1-2 years of data entry experience preferred
- Experience with data management software a plus
Company Details
Grant Writer
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The South Carolina Wildlife Federation (SCWF) is dedicated to conserving and restoring wildlife and habitat across South Carolina through education, advocacy, and partnerships. We work to protect the natural resources that sustain us while connecting people to nature and building strong communities.
Position SummaryWe are seeking a detail-oriented and results-driven Grant Writer to join our team in a remote capacity . The Grant Writer will be responsible for researching funding opportunities, preparing high-quality grant proposals, and managing submissions to foundations, corporations, and government agencies. This role plays a critical part in securing resources to sustain and expand SCWF’s conservation and education programs.
Key Responsibilities- Research and identify prospective funding opportunities that align with SCWF’s mission and programs.
- Write, edit, and submit compelling grant proposals, applications, and supporting documents.
- Collaborate with program staff to gather data, success stories, budgets, and outcomes for proposals.
- Maintain a calendar of grant deadlines and ensure timely submissions.
- Track grant progress, reporting requirements, and deliverables.
- Develop and maintain relationships with foundation and grantor representatives.
- Assist with reporting on grant impact to funders, leadership, and stakeholders.
- Bachelor’s degree in English, Communications, Nonprofit Management, or related field (or equivalent experience).
- 2–4 years of proven experience in grant writing for nonprofits, foundations, or government agencies.
- Strong writing, editing, and storytelling skills with a focus on clarity and persuasiveness.
- Familiarity with nonprofit fundraising, budgets, and program management.
- Ability to work independently in a remote environment while meeting multiple deadlines.
- Knowledge of conservation, environmental issues, or health-related nonprofits is a plus.
- Competitive pay: $30 – $45/hour (commensurate with experience).
- Flexible remote work schedule.
- Opportunity to make a measurable impact by securing funding for conservation and community programs.
- Professional development opportunities in nonprofit fundraising and grant management.
- A collaborative, mission-driven team culture.
Company Details
Client Success Associate
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Job Description
Founded in 1931, the South Carolina Wildlife Federation (SCWF) is dedicated to conserving and restoring wildlife and habitat across South Carolina through education, advocacy, and partnerships. We engage communities in outdoor experiences, conservation programs, and policy initiatives that protect the natural resources we all depend on.
Position SummaryThe Client Success Associate will serve as a primary point of contact for members, partners, and program participants to ensure they receive outstanding support and engagement with SCWF’s initiatives. This role will help strengthen relationships, guide participants through our programs, and ensure that all clients and members feel valued and connected to our conservation mission.
Key Responsibilities- Act as the first line of support for SCWF members, donors, and program participants by responding to inquiries via phone, email, and virtual platforms.
- Support onboarding of new members, program participants, and event attendees, ensuring they understand available resources and benefits.
- Maintain accurate member and client data in SCWF’s CRM system.
- Collect and track client feedback to improve program effectiveness and member engagement.
- Work closely with program managers, educators, and outreach staff to deliver a seamless experience across events, education programs, and advocacy campaigns.
- Assist with donor and member retention by building strong, ongoing relationships.
- Support communication efforts by drafting updates, resources, and client-facing materials.
- Bachelor’s degree in Communications, Environmental Studies, Public Relations, or related field (or equivalent experience).
- 1–3 years of experience in client success, customer service, membership management, or community engagement (nonprofit experience preferred).
- Strong communication and interpersonal skills with a customer-focused, empathetic approach.
- Ability to manage multiple priorities in a remote environment.
- Comfortable using CRM/member databases, email marketing tools, and virtual meeting platforms.
- Passion for wildlife conservation and SCWF’s mission.
- Competitive hourly rate: $22 – $8/hour (≈ $4 K – $5 K annually, based on experience).
- Remote-first work flexibility with occasional in-state travel for major events.
- Professional development opportunities in conservation, nonprofit operations, and member engagement.
- Opportunity to contribute directly to wildlife conservation and community engagement across South Carolina.