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IT Technician
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An IT technician, or IT support technician, is responsible for maintaining and troubleshooting an organization's computer systems, networks, and technical equipment. This can include providing assistance to users, performing regular maintenance and upgrades, and ensuring the security and efficiency of the IT infrastructure.
Core responsibilities
User support: Serve as the first point of contact for technical issues and requests from employees. This includes answering questions in person, over the phone, or through a ticketing system.
Troubleshooting and repair: Diagnose and resolve hardware, software, and network problems for workstations, laptops, and mobile devices. This involves identifying the source of an issue and implementing timely solutions to minimize disruption.
Installation and configuration: Set up and configure new hardware, software, and peripheral devices for users, ensuring all components function correctly on the network.
System maintenance: Perform routine maintenance tasks, including operating system upgrades, software updates, and security patch deployment.
Network administration: Assist with the setup and ongoing support of network equipment like routers, switches, and firewalls.
Documentation: Maintain detailed records of support requests, resolutions, and system configurations to create a knowledge base for the IT team and end-users.
Security: Implement and enforce security protocols, such as installing antivirus software and monitoring for threats, to protect the organization's data and infrastructure.
Onboarding and offboarding: Manage IT processes for new hires and exiting employees, including
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Customer Service Representatives
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We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of TECHINT Engineering & Construction.
Key Responsibilities
Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms.
Provide information regarding company services, project updates, and general support inquiries.
Assist clients and vendors in navigating company processes, documentation, and service requests.
Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently.
Track, log, and follow up on customer requests in line with company service standards.
Escalate complex issues to appropriate departments while maintaining ownership of resolution.
Maintain strong knowledge of TECHINT’s ongoing projects, services, and global operations.
Ensure compliance with company policies, procedures, and safety standards in all communications.
Identify opportunities to improve customer experience and contribute feedback to management.
Qualifications
High school diploma or equivalent required; Bachelor’s degree preferred.
2+ years of customer service experience, preferably in engineering, construction, or industrial sectors.
Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus).
Ability to multitask, prioritize, and work independently in a fast-paced remote environment.
Proficiency with Microsoft Office Suite, CRM systems, and remote communication tools (e.g., Teams, Zoom).
Excellent problem-solving and organizational skills.
A professional, client-focused attitude with the ability to handle sensitive information discreetly.
What We Offer
Competitive compensation and benefits package.
Remote work flexibility with opportunities for professional growth.
Training and development programs to enhance skills and career advancement.
The opportunity to be part of a global leader in engineering and construction projects.
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Data Base Management
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We are seeking a highly skilled and detail-oriented Remote Database Administrator (DBA) to manage and maintain our corporate database systems. The ideal candidate will be responsible for ensuring the performance, integrity, and security of our databases across a distributed and global infrastructure, while also participating in the planning and development of the database strategy.
Key Responsibilities
Administer, monitor, and maintain production and development databases (Oracle, SQL Server, PostgreSQL, MySQL, etc.)
Ensure high levels of performance, availability, and security in our database environments.
Design and implement backup, recovery, archiving, and replication strategies.
Perform database tuning and optimization.
Implement and enforce database policies, procedures, and standards.
Manage database access and permissions.
Collaborate with development, infrastructure, and cybersecurity teams to ensure seamless system integration.
Conduct audits and assessments for database security and compliance.
Support project teams in database-related activities during design, testing, deployment, and maintenance phases.
Troubleshoot database-related issues and provide 24/7 on-call support as needed.
Maintain up-to-date documentation of database configurations and procedures.
Qualifications
Required:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Minimum 5 years of experience in database administration or a related role.
Strong hands-on experience with enterprise databases: Oracle, SQL Server, PostgreSQL, and/or MySQL.
Familiarity with cloud-based database solutions (e.g., AWS RDS, Azure SQL, Google Cloud SQL).
Proficient in performance tuning, scripting (PL/SQL, T-SQL, Bash), and automation tools.
Solid understanding of data security, backup/recovery techniques, and disaster recovery planning.
Fluent in English (written and spoken).
Preferred:
Experience in large-scale industrial, engineering, or construction environments.
Certifications such as Oracle Certified Professional (OCP), Microsoft Certified: Azure Database Administrator Associate, or equivalent.
Working knowledge of DevOps practices and CI/CD pipeline integration.
What We Offer
Competitive salary and performance-based incentives.
Flexible working hours and fully remote setup.
Opportunities to work on global infrastructure and energy projects.
Career development and training programs.
Inclusive and collaborative corporate culture.
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Data Entry Clerk
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A data entry clerk is responsible for accurately and efficiently inputting, updating, and maintaining information in a company's databases and computer systems. The work can involve transferring information from physical documents to digital files, verifying data for accuracy, and ensuring the integrity of the data.
Duties and responsibilities
The specific responsibilities can vary by company and industry, but generally include:
Data input: Entering new information into databases, spreadsheets, and other digital systems using a keyboard or scanner.
Data verification: Cross-checking data with source documents to correct any errors, inconsistencies, or incomplete information.
Data organization: Sorting and organizing both paper and digital documents to ensure information is easily accessible and correctly filed.
Administrative tasks: Performing other clerical duties, such as scanning documents, filing, and managing office equipment.
Reporting: Creating simple reports and summaries from the database information as requested.
Confidentiality: Handling sensitive and confidential information with care and in compliance with security and privacy regulations.
Data backup: Performing regular data backups to ensure preservation and prevent loss of information.
Qualifications and skills
To succeed as a data entry clerk, candidates need a combination of technical abilities and soft skills.
Required skills
Typing proficiency: Fast and accurate typing skills are essential, with some positions requiring a minimum words-per-minute (WPM) speed.
Computer literacy: Strong working knowledge of computers and relevant software, including spreadsheet and word processing tools like Microsoft Excel and Word.
Attention to detail: The ability to concentrate for long periods and a keen eye for detail are critical for ensuring data accuracy.
Organizational skills: Excellent skills in organizing and managing large volumes of information from different sources.
Time management: The ability to effectively prioritize tasks and meet deadlines in a fast-paced environment.
Preferred qualifications
Education: A high school diploma or equivalent is generally required.
Experience: Prior experience in data entry or a related office role is often preferred, but not always necessary for entry-level positions.
Knowledge: Basic knowledge of database systems and data confidentiality principles is an advantage.
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Sales operations executives
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We are seeking dynamic and results-driven Sales Operations Executives to join our expanding team. In this role, you will be instrumental in enhancing and streamlining our sales processes to drive efficiency and improve overall productivity. As a Sales Operations Executive, you will collaborate closely with the sales team to develop and implement operational strategies that support our revenue goals. You will analyze sales data to derive insights and opportunities, manage sales tools and technologies, and ensure that our sales team is equipped with the necessary resources to succeed. Your ability to communicate effectively and work collaboratively will be key in fostering relationships across departments, as you will be the backbone that supports our sales initiatives. This is an exciting opportunity to make a significant impact on the organization by enhancing the operational framework that drives sales success. If you are passionate about sales operations and are ready to help shape the future of our sales strategy, we encourage you to apply and become part of our innovative team that is committed to excellence and continuous improvement.
Responsibilities- Develop and implement sales operations strategies that align with business objectives.
- Analyze sales data to provide actionable insights and forecast trends.
- Collaborate with sales leadership to optimize sales processes and tools.
- Manage and maintain the Customer Relationship Management (CRM) system for the sales team.
- Provide training and support to sales personnel on tools and processes.
- Monitor key performance indicators (KPIs) and report on sales performance metrics.
- Coordinate and ensure timely execution of sales initiatives and campaigns.
- Bachelor's degree in Business, Marketing, or a related field.
- 3+ years of experience in sales operations or a similar role.
- Strong analytical skills with the ability to interpret complex data sets.
- Proficient in CRM software and sales management tools.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills and attention to detail.
- Ability to work collaboratively in a team-oriented environment.
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Tax analysts
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We are seeking detail-oriented and analytical Tax Analysts to join our dynamic team. In this role, you will play a critical role in ensuring compliance with tax regulations while maximizing tax efficiency for our organization. As a Tax Analyst, you will perform vital tasks related to tax planning, preparation, and reporting. You'll work closely with our finance team and external partners to gather and analyze financial data, ensuring accuracy and timeliness in all tax-related functions. The ideal candidate will possess strong analytical skills, a thorough understanding of tax laws, and a meticulous approach to solving complex tax issues. You will be involved in preparing federal, state, and local tax returns, as well as conducting research to support tax positions. Staying current with the ever-evolving tax legislative landscape is essential, as you will need to adapt and provide strategic insights to optimize our tax strategy. This position offers opportunities for professional growth and working collaboratively in a supportive environment, making it ideal for candidates looking to advance their careers in tax analysis. If you are passionate about tax compliance, possess excellent problem-solving abilities, and are keen on making a significant impact within our organization, we encourage you to apply for this exciting opportunity.
Responsibilities- Prepare and file federal, state, and local tax returns in compliance with regulatory requirements.
- Conduct tax research and analysis to support compliance and planning initiatives.
- Identify tax-saving opportunities and recommend strategies to optimize tax liabilities.
- Assist in the implementation of tax-related policies and procedures.
- Collaborate with finance and accounting teams to gather necessary data for tax calculations.
- Monitor changes in tax laws and regulations and assess their impact on the organization.
- Assist in defending positions taken on tax returns during audits and inquiries.
- Bachelor's degree in Accounting, Finance, or a related field; CPA or MST is a plus.
- Proven experience in tax compliance and analysis, preferably in a corporate environment.
- Strong knowledge of federal, state, and local tax laws and regulations.
- Excellent analytical and problem-solving skills with a keen attention to detail.
- Proficiency in tax software and Microsoft Excel.
- Strong communication skills, both written and verbal, to effectively explain tax concepts.
- Ability to work independently and collaboratively in a fast-paced environment.
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tax consultants
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We are seeking experienced tax consultants to join our dynamic team of financial professionals. As a tax consultant, you will play a crucial role in assisting individuals and businesses with their tax-related needs, providing expert guidance to ensure compliance with tax laws and regulations while maximizing tax benefits. The ideal candidate will possess extensive knowledge of current tax legislation, strong analytical skills, and the ability to communicate complex tax concepts in an understandable way. You will be responsible for preparing and filing tax returns, conducting thorough tax research, and offering strategic tax planning advice to help clients navigate the continually changing tax landscape. Our firm prides itself on delivering high-quality service and solutions tailored to each client's unique financial situation, and we are looking for individuals who share this commitment to excellence. This is an excellent opportunity for motivated professionals looking to further their careers in a collaborative environment while making a significant impact on our clients' financial success. Join us as we empower our clients to achieve their financial goals through smart tax planning and informed decision-making.
Responsibilities- Prepare and file federal, state, and local tax returns for individuals and businesses.
- Conduct detailed tax research and analysis to support tax positions and strategies.
- Advise clients on potential tax implications of business decisions and personal financial choices.
- Identify tax planning opportunities to minimize tax liabilities and enhance financial outcomes for clients.
- Keep up to date with the latest tax legislation, regulations, and best practices to ensure compliance and optimal client service.
- Assist clients during tax audits and examinations, providing necessary documentation and support.
- Develop and maintain strong client relationships through trust and effective communication.
- Bachelor's degree in accounting, finance, or related field; CPA designation preferred.
- Minimum of 3 years of experience in tax consulting or public accounting roles.
- Strong understanding of federal, state, and local tax laws and regulations.
- Proficient in tax software and Microsoft Office Suite, especially Excel.
- Excellent analytical and problem-solving abilities, with a keen attention to detail.
- Strong verbal and written communication skills, with the ability to explain complex tax concepts clearly.
- Ability to work independently and as part of a collaborative team in a fast-paced environment.
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tax accountants
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We are seeking skilled and detail-oriented Tax Accountants to join our dynamic team. In this role, you will be responsible for assisting our clients with a wide range of tax-related matters. Your expertise will help individuals and businesses navigate the complex landscape of tax regulations to ensure compliance while also maximizing their tax benefits. You will engage with clients to gather necessary information, prepare accurate tax returns, and provide strategic advice to reduce tax liabilities. As a Tax Accountant, you will also stay up-to-date with the latest tax laws and regulations, allowing you to provide informed guidance to your clients. The ideal candidate will possess strong analytical skills, attention to detail, and a commitment to continuous professional development. If you are passionate about helping clients achieve their financial goals and have a proven track record in tax preparation and planning, we encourage you to apply for this exciting opportunity. Join us in delivering exceptional service and innovative tax solutions that empower our clients to thrive in their financial endeavors.
Responsibilities- Prepare and file federal and state tax returns for individuals and businesses.
- Conduct thorough assessments of clients' financial situations to identify tax-saving opportunities.
- Provide expert advice on tax planning strategies to minimize liabilities.
- Maintain up-to-date knowledge of tax laws and regulations, ensuring compliance for clients.
- Assist clients in responding to inquiries from tax authorities and managing audits.
- Collaborate with team members to develop efficient workflows and processes for tax preparation.
- Educate clients on tax issues and changes that may affect their financial situation.
- Bachelor's degree in Accounting, Finance, or a related field.
- CPA certification or pursuing CPA designation is preferred.
- Minimum of 2 years of experience in tax accounting or a related role.
- Strong knowledge of federal and state tax laws and regulations.
- Proficiency in tax preparation software and Microsoft Office Suite.
- Excellent analytical skills and attention to detail.
- Strong communication and interpersonal skills to effectively interact with clients.
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Customer support and client success associate
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Are you passionate about delivering excellent customer service and fostering successful client relationships? We are looking for a dedicated Customer Support/Client Success Associate to join our dynamic team. In this role, you will be the frontline representative for our customers, addressing their inquiries, resolving issues, and ensuring they are fully supported in utilizing our products and services. Your proactive approach will play a crucial role in nurturing customer relationships and driving their success. You will work closely with cross-functional teams to understand our offerings and convey essential information to clients effectively. Your goal will be to enhance customer satisfaction, retention, and overall experience, creating advocates for our brand. If you thrive in a fast-paced, customer-centric environment and are committed to providing outstanding support while contributing to the growth of our business, we would love to hear from you. You will have the opportunity to impact our clients' success and enhance their journey with our company, making a difference one interaction at a time. Join us and become an integral part of a team that values growth, innovation, and collaboration.
Responsibilities- Serve as the primary point of contact for customer inquiries and support requests.
- Provide timely and accurate information regarding our products and services to clients.
- Resolve customer issues and complaints efficiently, ensuring a positive client experience.
- Identify and escalate complex issues to the appropriate internal teams for resolution.
- Conduct regular check-ins with clients to ensure their needs are being met and to gather feedback.
- Assist in onboarding new clients, ensuring they are familiar with our offerings and tools.
- Collaborate with sales and marketing teams to facilitate customer engagement initiatives.
- Proven experience in customer support or client success roles, preferably in a related industry.
- Excellent verbal and written communication skills with a passion for helping others.
- Strong problem-solving abilities and attention to detail.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Familiarity with customer support software and CRM systems is a plus.
- Demonstrated ability to work collaboratively in a team-oriented environment.
- A customer-centric mindset with a focus on building strong relationships.
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Administrative - Executive Assistant
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**Job Title: Administrative Executive Assistant**
**Company: AERO OIL CO**
**Location: Remote**
**Job Type: Full-Time (8 hours a day, 5 days a week)**
**About AERO OIL CO:**
AERO OIL CO is a leading company in the oil and gas industry, dedicated to providing innovative solutions and exceptional service to our clients. We are committed to fostering a collaborative and dynamic work environment that encourages professional growth and development.
**Job Summary:**
We are seeking a highly organized and proactive Administrative Executive Assistant to support our executive team. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to manage multiple tasks efficiently in a remote work environment. This role is essential in ensuring the smooth operation of our executive office and will involve a variety of administrative tasks.
**Key Responsibilities:**
- Provide comprehensive administrative support to executives, including managing calendars, scheduling meetings, and coordinating travel arrangements.
- Prepare and edit correspondence, reports, presentations, and other documents as needed.
- Maintain organized filing systems and ensure all documents are easily accessible.
- Assist in the preparation of meeting agendas and take minutes during meetings, distributing them to relevant parties.
- Conduct research and compile data for special projects and reports.
- Handle confidential information with discretion and professionalism.
- Serve as a point of contact for internal and external stakeholders, addressing inquiries and providing assistance as needed.
- Support the team in various administrative tasks, including expense reporting and office supply management.
- Collaborate with other departments to ensure seamless communication and workflow.
**Qualifications:**
- Proven experience as an administrative assistant or in a similar role, preferably supporting executives.
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
- Excellent written and verbal communication skills.
- Exceptional organizational skills and attention to detail.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Strong problem-solving skills and a proactive approach to challenges.
- Experience in the oil and gas industry is a plus but not required.
- High school diploma required; associate’s or bachelor’s degree preferred.
**What We Offer:**
- Competitive salary and benefits package.
- Flexible remote work environment.
- Opportunities for professional development and growth.
- A supportive and collaborative team culture.