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Customer Service And Helpdesk - Live Chat

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$22 - $36 per hour IQ group inc

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Job Description

Part Time Temporary
About the Role

We are seeking motivated and friendly Customer Service / Retail Associates to join our team. In this role, you will be the first point of contact for our customers—whether in-store, over the phone, or online. Your goal is to provide excellent service, resolve questions or concerns, and ensure every customer has a positive experience.

Key Responsibilities
  • Greet customers warmly and assist with questions or product inquiries.
  • Answer phone calls, emails, or chats in a professional manner.
  • Process transactions (cash, credit, POS systems) quickly and accurately.
  • Handle customer complaints or issues and escalate when necessary.
  • Maintain product knowledge to make recommendations and upsell when appropriate.
  • Restock shelves, maintain a clean work area, and ensure displays are organized.
  • Collaborate with team members to meet daily sales and service goals.
Qualifications
  • Previous customer service, retail, or call center experience preferred but not required.
  • Strong communication and problem-solving skills.
  • Ability to multitask in a fast-paced environment.
  • Positive attitude and willingness to learn.
  • Basic computer skills (POS systems, email, chat software).
  • Must be reliable and punctual.
What We Offer
  • Competitive hourly pay + bonuses (based on performance).
  • Flexible scheduling (full-time and part-time options).
  • Employee discounts.
  • Paid training.
  • Opportunities for career growth and advancement.

Company Details

-Free Consultations -Residential and Commercial Service -Electrical Service and Installation -Solar Installation and Service 24-hour service available About Us IQ Group provides intelligent power solutions to the Springfield, IL area. Year Established 2001 Services Solar Installation and Maintenance Electrical Installations and Service Project Management and Development Energy Efficiency Upgrades Technical Consulting Associations Springfield Chamber of Commerce
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Customer Service And Helpdesk - Live Chat

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Remote IQ group inc

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Part Time Permanent

Customer Service And Helpdesk Representatives are vital to the success of any service-oriented business.

They are responsible for addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. T

his role involves handling incoming calls and messages, providing information about products and services, troubleshooting problems, and maintaining a positive and professional demeanor at all times.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, chat, or in person.
  • Provide accurate information about products and services to customers.
  • Resolve customer complaints and issues promptly and professionally.
  • Log all customer interactions in the company’s CRM system.
  • Follow up with customers to ensure resolution satisfaction.
  • Collaborate with other departments to address customer needs.
  • Provide feedback on the efficiency of the customer service process.
  • Ensure compliance with company policies and procedures.
Qualifications:
  • High school diploma or equivalent; higher education or certifications in customer service are a plus.
  • [Insert years] of experience in customer service or helpdesk roles.
  • Strong communication skills, both verbal and written.
  • Proficiency in CRM software and MS Office or similar applications.
  • Excellent problem-solving and conflict-resolution skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Empathetic and patient with a customer-focused attitude.

Work Environment: This role typically involves working in an office setting, though remote work options may be available. It requires sitting for extended periods and using a computer and phone system.

Company Details

-Free Consultations -Residential and Commercial Service -Electrical Service and Installation -Solar Installation and Service 24-hour service available About Us IQ Group provides intelligent power solutions to the Springfield, IL area. Year Established 2001 Services Solar Installation and Maintenance Electrical Installations and Service Project Management and Development Energy Efficiency Upgrades Technical Consulting Associations Springfield Chamber of Commerce
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Mandarin & Cantonese Translator

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Remote $25 - $31 per hour IQ group inc

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Job Description

Part Time Temporary

We are seeking a skilled Mandarin & Cantonese Translator to support our organization in bridging language gaps for documents, communications, and projects. The ideal candidate will have strong proficiency in both Mandarin and Cantonese, with excellent attention to detail and cultural understanding.

Key Responsibilities:
  • Translate written documents accurately between English and Mandarin/Cantonese.
  • Interpret verbal communication in real-time for meetings, calls, or events.
  • Proofread and edit translated materials to ensure clarity, grammar, and tone are correct.
  • Maintain confidentiality of sensitive information.
  • Collaborate with internal teams to ensure translations meet project requirements.
  • Localize content for cultural relevance where necessary.
Qualifications:
  • Fluency in Mandarin, Cantonese, and English (both written and spoken).
  • Proven experience as a translator or interpreter.
  • Strong understanding of cultural nuances in both languages.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and meet deadlines.
  • Certification in translation or linguistics is a plus.
Preferred Skills:
  • Experience with technical, legal, or business translations .
  • Familiarity with translation software (e.g., SDL Trados, MemoQ).
  • Strong research skills for specialized terminology.

Company Details

-Free Consultations -Residential and Commercial Service -Electrical Service and Installation -Solar Installation and Service 24-hour service available About Us IQ Group provides intelligent power solutions to the Springfield, IL area. Year Established 2001 Services Solar Installation and Maintenance Electrical Installations and Service Project Management and Development Energy Efficiency Upgrades Technical Consulting Associations Springfield Chamber of Commerce
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WALGREENS&CVS PHARMACY SECRET SHOPPER

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Remote $700 - $850 per week Flow Right Plumbing LLC

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Job Description

Full time Permanent

RESPONSIBILITIES:
1. Assignments are to be completed as quickly as possible but are flexible.
2. You need to be friendly, reliable, have a good attitude, Have Effective time management skills, be a self-starter, and be proactive.
3. You will be able to multitask and be able to work as a team.

JOB DESCRIPTION: You will be asked to visit the Walgreens Store and CVS pharmacy Store in your locations to discreet investigate and evaluate the slowdown going on in the recent week by purchasing at Walgreens Store or CVS pharmacy Store and report to us. Each evaluation takes only about 30-45 minutes of your day and is within 10-20 miles of your zip code.
COMPENSATION & SALARY BASE:  As Store Survey: You’ll get paid to eat and shop for free at your favorite brands. Each survey takes a maximum of 20 to 30 minutes to complete and you'll be paid

Company Details

is a comprehensive digital business directory designed to connect people with trusted businesses across the United States. We provide a simple, reliable, and user-friendly platform where customers can easily find the services and products they need, while businesses gain valuable visibility and opportunities to grow their online presence. Our Mission To bridge the gap between businesses and consumers by offering a platform that showcases verified, organized, and accessible business information. From local shops and independent professionals to established corporations, we help businesses of all sizes strengthen their digital footprint and reach the right audience.
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Spanish Translator

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Remote $18 - $21 per year IQ group inc

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Job Description

Part Time Temporary
About the Role

We are seeking a detail-oriented and fluent Spanish Translator to join our team. In this role, you will be responsible for accurately translating written and/or spoken content between Spanish and English. The ideal candidate will have excellent language skills, cultural awareness, and the ability to maintain the tone, style, and intent of the original message.

Key Responsibilities
  • Translate a variety of documents, materials, and communications from English to Spanish and Spanish to English.
  • Ensure accuracy, clarity, and cultural appropriateness in all translations.
  • Proofread and edit translations for grammar, punctuation, and terminology consistency.
  • Work with internal teams or clients to understand project requirements and timelines.
  • Maintain confidentiality of all sensitive and proprietary information.
  • Use translation tools, glossaries, or CAT (Computer-Assisted Translation) software when required.
  • Meet project deadlines while maintaining high-quality standards.
Qualifications
  • Proven experience as a professional translator, interpreter, or similar role.
  • Native or near-native proficiency in Spanish and English (spoken and written).
  • Strong understanding of grammar, idioms, and cultural nuances in both languages.
  • Excellent attention to detail and organizational skills.
  • Ability to work independently and manage multiple projects at once.
  • Familiarity with translation software or CAT tools (preferred but not required).
  • Bachelor’s degree in Translation, Linguistics, Spanish, or related field (preferred).
What We Offer
  • Competitive pay based on experience and project scope.
  • Flexible work schedule (remote opportunities available).
  • Opportunities to work on diverse projects across industries.
  • Supportive and collaborative team environment.

Company Details

-Free Consultations -Residential and Commercial Service -Electrical Service and Installation -Solar Installation and Service 24-hour service available About Us IQ Group provides intelligent power solutions to the Springfield, IL area. Year Established 2001 Services Solar Installation and Maintenance Electrical Installations and Service Project Management and Development Energy Efficiency Upgrades Technical Consulting Associations Springfield Chamber of Commerce
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REMOTE CUSTOMER SERVICE ASSISTANT

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Remote $35 - $45 per hour James Realty Inc

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Job Description

Full time Permanent

We are looking for an organized and professional Remote/Virtual assistant to handle all communications with the company from a remote position. The Remote assistant's responsibilities will also include managing corporate schedules, making travel plans and issuing invoices.

To be successful as a virtual assistant you mustt have a suitable internet connection and excellent verbal and written communication skills.

Remote Assistant Responsibilities:

Answer phone calls and respond to emails.

Schedule meetings with clients.

Manage travel plans for employees.

Issue invoices to clients.

Update the company website and social media accounts.

maintaning a positive, emphathetic and professional attitude towards, customers at all times.

responding promptly to customers inquires.

Remote Assistant Requirements:

Prior experience as an administrative assistant.

A high school qualification or equivalent

Excellent verbal and written communication skills.

Fully computer literate with proficiency in Microsoft Office.

Highly organized.

Superb written and verbal communication skills.

Excellent organizational and multi-tasking abilities.

Strong knowledge of MS Office programs

Company Details

The James Realty, Inc. is a full-service real estate brokerage group based in Park Ridge, IL. Our areas of specialty are Chicago and the Northwest Suburbs of Chicago. We are a multi-million dollar, top producing team in Chicago land and Cook, Will, Dupage, and Lake Counties. We specialize in servicing buyers, sellers, short sales, foreclosures, new construction, investors and more. We employ the most innovative technology, research and advertising available to maximize the results and ensure each and every transaction exceeds the expectations of our clients. We feel the most important qualities and skills in an agent are integrity, in-depth community and market knowledge, strategic marketing, effective negotiation skills and strong technological abilities. Through this real estate website you have the ability to search every MLS listing in Illinois. In addition to accessing residential real estate for sale, this web site features comprehensive community information for areas of expertise, expert advice for both sellers and buyers, short sale and foreclosure information, and the ability to set up your own advanced customized searches. Please browse our site and Contact us if we can be of some assistance to you.
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Personal Driver

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Remote Flow Right Plumbing LLC

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Job Description

Part Time Contract

Qualifications:

  • Valid driver’s license
  • Proven experience in a similar driving role.
  • Knowledge of transportation and traffic regulations.
  • Good navigation skills and familiarity with GPS devices.
  • Strong time management and punctuality.
  • Excellent driving record.

    Key Responsibilities
    Operate 15–22 passenger transit vehicles
    Assist passengers in and out of vehicles, including non-ambulatory individuals using mobility aids
    Coordinate routes and schedules
    Conduct daily vehicle safety inspections and report defects
    Complete passenger intake forms and maintain emergency contact information
    Communicate with program supervisors regarding scheduling and participant needs
    Maintain accurate records of transit activities
    Participate in case staffings and report service-related issues
    Perform other related duties as assigned

    Qualifications
    Knowledge of local geography and ability to read and interpret maps
    Strong organizational and communication skills
    Ability to follow federal, state, and local regulations
    Safe driving record over the past five years
    Ability to work independently and manage time effectively
    Familiarity with client assessment and behavioral support techniques

    Education and Experience
    Nine months of experience with a public or private transit agency
    One year of experience in a role requiring detailed recordkeeping
    Equivalent combinations of education and experience will be considered

Company Details

is a comprehensive digital business directory designed to connect people with trusted businesses across the United States. We provide a simple, reliable, and user-friendly platform where customers can easily find the services and products they need, while businesses gain valuable visibility and opportunities to grow their online presence. Our Mission To bridge the gap between businesses and consumers by offering a platform that showcases verified, organized, and accessible business information. From local shops and independent professionals to established corporations, we help businesses of all sizes strengthen their digital footprint and reach the right audience.
Apply Now

Customer Service Representative (Remote)

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Remote $65000 - $80000 per year Coca-Cola company

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Job Description

Full time Permanent

A Customer Service Representative (Remote) for Coca-Cola would be responsible for delivering excellent support to customers, addressing their inquiries, and resolving any issues they may have, all while ensuring the company's values and brand reputation are upheld. The position may involve a mix of customer-facing and internal tasks, with a focus on providing a high-quality, professional experience.

Key Responsibilities:
  1. Customer Inquiries & Issue Resolution:
    • Handle inbound customer inquiries via phone, email, chat, or social media channels.
    • Address a variety of questions about Coca-Cola products, services, pricing, availability, and promotions.
    • Resolve customer complaints or concerns effectively and professionally, ensuring customer satisfaction and retention.
  2. Product Knowledge:
    • Maintain up-to-date knowledge of Coca-Cola’s product portfolio, including new launches, promotions, and customer offers.
    • Educate customers on product features, benefits, and usage to enhance their understanding and experience.
  3. Order Management & Processing:
    • Assist customers with order-related issues, including placing orders, tracking shipments, handling returns, and exchanges.
    • Ensure timely and accurate processing of orders, refunds, and adjustments within the company’s systems.
  4. Technical Support (If Applicable):
    • Provide technical support for any digital platforms or applications that Coca-Cola customers may use (e.g., customer apps, online ordering systems).
    • Troubleshoot technical issues and guide customers on how to resolve minor issues or direct them to technical experts when necessary.
  5. Customer Feedback & Reporting:
    • Collect and document customer feedback, complaints, and suggestions, and pass them on to the relevant internal teams (such as product, quality, or marketing).
    • Track common issues and recurring themes, providing insights that can help improve customer service or products.
  6. CRM & Database Management:
    • Accurately log all customer interactions, inquiries, and service requests in a CRM system (like Salesforce).
    • Maintain customer data and ensure all details are updated, including product preferences and purchase history.
  7. Proactive Customer Engagement:
    • Reach out to customers proactively for follow-ups on unresolved issues or to ensure that they are satisfied with previous interactions.
    • Offer relevant product recommendations or loyalty programs based on the customer's needs and preferences.
  8. Collaboration with Other Departments:

    • Work closely with internal teams such as sales, logistics, or technical support to resolve customer issues that require cross-departmental input.
    • Support marketing campaigns by providing customer insights or troubleshooting customer-related issues related to promotions or offers.

Company Details

The Coca-Cola Company, founded in 1892 by Asa Candler, is one of the world’s most iconic beverage companies, recognized globally for its flagship product, Coca-Cola. Headquartered in Atlanta, Georgia, it has grown into a global leader in the non-alcoholic beverage industry, with a portfolio that includes soft drinks, bottled water, sports drinks, teas, and coffees. Its brands include Diet Coke, Sprite, Fanta, Minute Maid, Powerade, and many more. Initially, Coca-Cola was marketed as a medicinal tonic, but it soon became a popular carbonated beverage. Over the decades, Coca-Cola's marketing campaigns and iconic branding have played a significant role in its widespread popularity, establishing it as a symbol of refreshment and Americana. Its “Share a Coke” campaign and global sponsorships (like the Olympics and FIFA World Cup) have further cemented its place in popular culture. The company operates in over 200 countries, with a vast distribution network and an extensive bottling partnership model. Its success is rooted in strong brand recognition, a broad product range, and constant innovation. While it remains primarily known for Coca-Cola, the company’s diversified portfolio and commitment to sustainability and health-conscious offerings are shaping its future.
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Marketing Specialist (Remote)

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Remote $60000 - $80000 per year Coca-Cola company

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Job Description

Full time Temporary

A Marketing Specialist (Remote) at Coca-Cola would likely be responsible for a wide range of tasks related to developing and executing marketing strategies that promote the company's products, build brand awareness, and drive sales. The exact responsibilities and skills can vary depending on the specific role, but here’s an overview of the general expectations:

Key Responsibilities:
  1. Campaign Development & Execution :
    • Develop, implement, and optimize marketing campaigns for Coca-Cola products across digital, social media, and traditional channels.
    • Collaborate with cross-functional teams (product, sales, digital, and design) to ensure campaigns align with brand goals and deliver measurable results.
  2. Market Research & Analysis :
    • Conduct market research to understand customer behavior, market trends, and competitor activities.
    • Use insights to inform marketing strategies, making data-driven decisions to improve campaign performance.
  3. Content Creation & Management :
    • Develop creative content, including copy, images, and videos, to promote Coca-Cola’s products.
    • Manage and maintain content calendars, ensuring all deliverables are on time.
  4. Social Media & Digital Marketing :
    • Lead social media campaigns to engage with Coca-Cola’s audience across platforms (Instagram, Facebook, Twitter, etc.).
    • Oversee paid digital media strategies (Google Ads, Facebook Ads, etc.), working with external agencies or in-house teams.
  5. Brand Development :
    • Help enhance Coca-Cola’s brand image by ensuring all marketing materials and communications align with the brand’s voice and values.
    • Develop strategies to increase brand awareness and customer loyalty.
  6. Performance Tracking & Reporting :
    • Track and report on the performance of marketing campaigns, using KPIs such as ROI, customer acquisition cost, conversion rates, and engagement metrics.
    • Adjust strategies based on results to optimize campaign performance.
  7. Collaboration & Communication :
    • Work closely with sales teams, product teams, and external partners to ensure alignment between marketing strategies and business objectives.

Company Details

The Coca-Cola Company, founded in 1892 by Asa Candler, is one of the world’s most iconic beverage companies, recognized globally for its flagship product, Coca-Cola. Headquartered in Atlanta, Georgia, it has grown into a global leader in the non-alcoholic beverage industry, with a portfolio that includes soft drinks, bottled water, sports drinks, teas, and coffees. Its brands include Diet Coke, Sprite, Fanta, Minute Maid, Powerade, and many more. Initially, Coca-Cola was marketed as a medicinal tonic, but it soon became a popular carbonated beverage. Over the decades, Coca-Cola's marketing campaigns and iconic branding have played a significant role in its widespread popularity, establishing it as a symbol of refreshment and Americana. Its “Share a Coke” campaign and global sponsorships (like the Olympics and FIFA World Cup) have further cemented its place in popular culture. The company operates in over 200 countries, with a vast distribution network and an extensive bottling partnership model. Its success is rooted in strong brand recognition, a broad product range, and constant innovation. While it remains primarily known for Coca-Cola, the company’s diversified portfolio and commitment to sustainability and health-conscious offerings are shaping its future.
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Spanish Translator

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Remote Flow Right Plumbing LLC

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Job Description

Part Time Freelance

The Spanish/English Employee Support Translator will provide accurate and timely translation and interpretation services to support manufacturing operations, ensuring clear communication between Spanish and English speaking employee s , supervisors and management. This role is critical for promoting workplace safety, quality, and efficiency by bridging language gaps in a fast-paced production environment.

Responsibilities:

 Responsible for listening to, understanding, and translating spoken or written statements from Spanish to English or English to Spanish.

Translate work instructions between supervisor and employee s .

bility to have interpersonal communication.

ccuracy in translation is a must.

e able to pay attention to details.

e proficient in software tools related to tasks at hand.

ust be self-motivated.

hould have the ability to meet deadlines and be able to work under pressure.

e able to relay the tone and style of the original language.

ender spoken messages clearly, accurately, and quickly.

ossess the ability to concentrate while others are moving or speaking around them.

ust be sensitive to cultural expectations and differences amongst employee s .

bility to listen carefully when interpreting for audiences to ensure they hear and interpret correctly.

esire to grow within manufacturing.

Qualifications:

or more years in translation experience preferred
luency in English and Spanish (verbal and written)
xcellent written and verbal communication skills in English and Spanish.
ossess great understanding of grammar.
xperience in manufacturing industry. (Preferred but willing to train.)

Physical & Work Environment Requirements
bility to work on-site in a manufacturing facility (exposure to noise, machinery, PPE required)
ust be able to stand, walk and communicate effectively for extended periods of time
lexibility to work across shifts as needed for meetings, trainings, or production support: 2nd shift (3:30 pm -11:30 pm) and 3rd shifts (11:30 pm-7:30 am).
Recommended Skills
English And Spanish Translation

Company Details

is a comprehensive digital business directory designed to connect people with trusted businesses across the United States. We provide a simple, reliable, and user-friendly platform where customers can easily find the services and products they need, while businesses gain valuable visibility and opportunities to grow their online presence. Our Mission To bridge the gap between businesses and consumers by offering a platform that showcases verified, organized, and accessible business information. From local shops and independent professionals to established corporations, we help businesses of all sizes strengthen their digital footprint and reach the right audience.
Apply Now

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