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Chief Financial Officer
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We are looking for a highly skilled and experienced Chief Financial Officer (CFO) to join our leadership team and drive the financial health and strategy of the company from a remote capacity. The ideal candidate will have a strong background in financial management, strategic planning, and team leadership. As CFO, you will be responsible for overseeing the company’s financial operations, managing risks, and guiding decision-making to ensure the organization's growth and profitability.
Key Responsibilities:- Strategic Financial Leadership:
- Lead the development and execution of the company’s financial strategy to support business goals and long-term growth.
- Provide executive leadership in areas such as corporate finance, risk management, forecasting, budgeting, and financial planning.
- Collaborate with the CEO and senior leadership team to shape the company’s strategic direction and financial objectives.
- Financial Planning & Analysis (FP&A):
- Oversee the preparation of annual and quarterly budgets, ensuring alignment with the company’s strategic goals.
- Analyze financial performance, track key financial metrics, and provide insights and recommendations to the executive team.
- Develop and manage financial models, forecasts, and cash flow projections to guide business decisions.
- Financial Reporting & Compliance:
- Prepare and present timely, accurate financial reports for the Board of Directors, investors, and key stakeholders.
- Ensure compliance with all financial regulations, tax laws, and accounting standards.
- Lead the company’s audit processes and ensure robust internal controls to mitigate financial risks.
- Cash Flow & Risk Management:
- Oversee cash flow management to ensure the company maintains adequate liquidity for its operational and investment needs.
- Implement financial risk management strategies to safeguard the organization from market, credit, and operational risks.
- Work closely with the CEO on decisions related to capital structure, financing, and acquisitions.
- Investor Relations & Fundraising:
- Manage relationships with investors, banks, and other financial partners.
- Lead efforts to secure funding and manage relationships with external investors, ensuring alignment with company goals.
- Develop and present investment reports to stakeholders.
- Team Leadership & Development:
- Lead, mentor, and manage a distributed finance team, ensuring clear communication and alignment of goals across all financial functions.
- Foster a positive remote work culture and ensure team members have the resources and support needed to succeed.
- Technology & Systems:
- Leverage financial technology tools and platforms to streamline financial reporting, budgeting, and analysis.
- Continuously explore new technologies to improve financial operations and enhance data-driven decision-making.
- Remote Work Efficiency:
- Manage and oversee the remote finance team, ensuring productivity, efficient communication, and collaboration across multiple time zones.
- Implement remote work best practices and tools to ensure effective operations and team cohesion.
- Education : Bachelor’s degree in Finance, Accounting, Economics, or a related field (MBA, CPA, or CFA preferred).
- Industry Knowledge : Experience in a relevant industry is preferred, but not required.
- Skills :
- Deep understanding of financial principles, accounting standards, and financial regulations.
- Expertise in financial forecasting, budgeting, and financial modeling.
- Advanced proficiency in financial software and tools (e.g., QuickBooks, Xero, NetSuite, Microsoft Excel, etc.).
- Excellent communication, negotiation, and leadership skills.
- Proven ability to manage remote teams and collaborate across time zones.
- Strong business acumen and the ability to align financial objectives with strategic business goals.
- Strategic Thinker : Able to drive long-term value creation while ensuring the company remains financially stable.
- Detail-Oriented : Strong attention to detail, especially when dealing with financial reports, forecasts, and audits.
- Proactive & Results-Driven : Ability to anticipate challenges, identify solutions, and drive improvements.
- Remote Work Savvy : Comfortable and experienced in managing remote teams and using collaborative tools like Slack, Zoom, and project management platforms.
- Additional Benefits :
- Health, dental, and vision insurance
- Paid time off (PTO)
- Retirement savings plan (401k)
- Performance-based bonuses and equity options
Company Details
Online Chat Representative
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Job Description:
The Online Chat Representative serves as the primary point of contact for customers through live chat platforms. This role is responsible for responding to inquiries, providing product or service information, troubleshooting issues, and ensuring a positive customer experience in a timely and professional manner. The Online Chat Representative plays a key role in building customer satisfaction, loyalty, and retention.
What You’ll DoAs an Online Chat Representative, you will be the first point of contact for customers seeking assistance through our online chat platform. You’ll provide timely, professional, and friendly support to resolve inquiries and create positive customer experiences. Responsibilities include:
- Responding to customer inquiries through live chat and email channels.
- Assisting with product information, troubleshooting, and order support.
- Maintaining accurate records of customer interactions.
- Escalating complex issues to appropriate departments when needed.
- Ensuring quick response times while maintaining professionalism and empathy.
- Collaborating with team members to improve customer satisfaction and support processes.
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- 1+ year of customer service, call center, or online support experience preferred.
- Excellent written communication skills with fast and accurate typing ability.
- Strong problem-solving and multitasking skills in a digital environment.
- Proficiency with chat platforms, CRM systems, and Microsoft Office Suite.
- Ability to remain professional, empathetic, and patient under pressure.
- Flexible availability, including evenings, weekends, and holidays as needed.
- Competitive pay with performance-based incentives.
- Flexible scheduling and remote work opportunities (where applicable).
- Comprehensive training and ongoing support.
- Growth and advancement opportunities within the company.
- A supportive, inclusive, and collaborative team environment.
- The chance to represent a brand that values customer care and employee success.
If you enjoy helping others and thrive in a fast-paced, digital environment, we’d love to hear from you! Apply today with your resume.
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Paid Online Data Entry Work
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We are seeking a motivated and customer-focused Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience with our brand.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Troubleshoot and resolve customer issues, escalating to the appropriate department when necessary.
- Maintain accurate records of customer interactions and transactions.
- Provide product/service information and assist with order processing.
- Identify and escalate priority issues to ensure customer satisfaction.
- Follow up with customers to ensure their issues are resolved and they are satisfied with the service.
- Collaborate with team members to improve processes and enhance the customer experience.
Qualifications:
- High school diploma or equivalent; associate’s or bachelor’s degree is a plus.
- A positive attitude and a passion for helping others.
- Proven experience in customer service or a related role. (Optional)
- Excellent communication skills, both written and verbal. (Optional)
- Strong problem-solving abilities and attention to detail. (Optional)
- Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.
- Ability to multitask, prioritize, and manage time effectively.
Preferred Qualifications:
- Experience in [specific industry, e.g., retail, tech, healthcare].
- Knowledge of [specific tools or software, e.g., Zendesk, Salesforce].
- Bilingual or multilingual abilities.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
Company Details
Technical Specialist
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About the Role
We are seeking a Technical Support Specialist to join our team. In this role, you will help customers troubleshoot technical issues, answer product-related questions, and ensure users get the most value from our services. You’ll serve as both a problem solver and a trusted resource, providing clear, timely, and professional support.
Key Responsibilities
- Respond to customer inquiries via email, chat, or phone in a timely manner.
- Diagnose, troubleshoot, and resolve software, hardware, or connectivity issues.
- Guide customers step by step through technical solutions in a clear and empathetic way.
- Document issues, solutions, and customer feedback in the ticketing system.
- Escalate complex problems to engineering or senior support staff when needed.
- Collaborate with product and development teams by reporting bugs, trends, and feature requests.
- Contribute to and update technical documentation, FAQs, and knowledge base articles.
- Stay current on product updates, new features, and best practices.
Qualifications
- Associate’s or bachelor’s degree in IT, computer science, or related field (or equivalent experience).
- Proven experience in a customer support or technical support role.
- Strong problem-solving and troubleshooting skills.
- Excellent written and verbal communication skills.
- Ability to explain technical concepts to non-technical users.
- Familiarity with ticketing systems (e.g., Zendesk, Freshdesk, or similar).
- Basic knowledge of networking, APIs, or SaaS platforms is a plus.
What We Offer
- Flexible, remote-friendly work environment.
- Ongoing training and opportunities for career growth.
- A supportive team culture that values collaboration and innovation.
Company Details
Hardware Customer Service
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About the Role
We are seeking a knowledgeable and customer-oriented Hardware Customer Service Representative to join our support team. In this role, you will provide assistance to customers with inquiries, troubleshooting, and product-related issues concerning hardware equipment. You will act as the first point of contact for customers, ensuring timely resolution of concerns and delivering a high-quality support experience.
Key Responsibilities
- Respond to customer inquiries via phone, email, chat, or in person regarding hardware products.
- Provide technical support by troubleshooting and resolving hardware-related issues.
- Assist customers with setup, configuration, and usage of hardware devices.
- Process warranty claims, returns, and replacements in line with company policies.
- Escalate complex technical issues to senior support staff or engineering teams when needed.
- Document customer interactions, issues, and resolutions in the help desk system.
- Provide guidance on product maintenance, updates, and best practices.
- Collaborate with product, logistics, and technical teams to ensure customer satisfaction.
Qualifications
- High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
- Previous experience in customer service or technical support, preferably in hardware or electronics.
- Basic to intermediate understanding of hardware components, peripherals, and troubleshooting.
- Strong communication and problem-solving skills.
- Ability to explain technical concepts in simple terms to non-technical users.
- Experience with ticketing/help desk systems (e.g., Zendesk, Freshdesk, ServiceNow).
- Patience, empathy, and a customer-first attitude.
What We Offer
- Remote, hybrid, or on-site opportunities (depending on role requirements).
- Training and professional development programs.
- Health, wellness, and retirement benefits.
- Growth opportunities in technical support and customer success.
Company Details
Marketing Specialist
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About the Role
We are looking for a creative and results-driven Marketing Specialist to join our team. In this role, you will plan, develop, and execute marketing campaigns that increase brand awareness, drive customer engagement, and generate leads. You’ll collaborate closely with sales, product, and design teams to deliver impactful campaigns across digital and traditional channels.
Key Responsibilities
- Develop and implement marketing strategies to promote products or services.
- Manage digital campaigns including email, social media, SEO, and paid ads.
- Conduct market research to identify trends, customer needs, and competitor activity.
- Create and manage content for blogs, websites, newsletters, and marketing materials.
- Track and analyze campaign performance using analytics tools.
- Support event marketing, webinars, and product launches.
- Collaborate with cross-functional teams to ensure brand consistency.
- Prepare reports and presentations for stakeholders on marketing performance.
Qualifications
- Bachelor’s degree in Marketing, Communications, Business, or related field.
- 2+ years of experience in marketing, advertising, or related roles.
- Strong knowledge of digital marketing tools (Google Analytics, HubSpot, Mailchimp, etc.).
- Excellent written and verbal communication skills.
- Ability to manage multiple projects and meet deadlines.
- Creativity and problem-solving mindset.
What We Offer
- Opportunities for bonuses or commission tied to performance.
- Remote or hybrid work flexibility.
- Career advancement opportunities within marketing and communications.
- Professional development and training support.
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Customer Service Representative
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About the Role
We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service & Help Desk Representative . In this role, you will be the first point of contact for customers, handling inquiries, resolving issues, and providing technical support. You’ll deliver clear, professional, and empathetic service while ensuring customers have a seamless experience with our products and services.
Key Responsibilities
- Respond to customer inquiries via phone, email, chat, or ticketing systems.
- Provide assistance with account management, billing, product information, and general support.
- Diagnose and troubleshoot basic technical issues, escalating complex cases when necessary.
- Log customer issues, feedback, and resolutions accurately in the help desk system.
- Maintain knowledge of company products, updates, and best practices to assist customers effectively.
- Work closely with other departments (technical, product, sales) to resolve customer concerns.
- Meet performance targets such as response times, resolution rates, and customer satisfaction scores.
- Contribute to FAQs, help articles, and internal documentation to improve customer support resources.
Qualifications
- High school diploma or equivalent (Bachelor’s degree preferred).
- Previous experience in customer service, help desk, or IT support roles.
- Strong communication and problem-solving skills.
- Ability to handle multiple tickets and prioritize effectively.
- Familiarity with help desk or CRM software (e.g., Zendesk, Freshdesk, Salesforce).
- Basic technical knowledge (software, hardware, or networking) is a plus.
- Patient, empathetic, and customer-oriented mindset.
What We Offer
- Remote or hybrid work opportunities (depending on company policy).
- Professional development and career growth opportunities.
- Supportive and collaborative team environment.
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Clinical Coordinator
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JOB DESCRIPTION:
The Clinical Coordinator oversees the daily operations of healthcare services within their assigned department or facility. This role ensures that clinical staff deliver safe, effective, and compliant patient care. The Clinical Coordinator supports patient services, supervises staff, monitors compliance with healthcare regulations, and fosters communication among patients, providers, and administrative teams.
What You’ll DoAs a Clinical Coordinator, you will serve as a vital link between healthcare providers, patients, and administrative teams. You’ll oversee daily clinical operations while ensuring adherence to healthcare regulations and quality standards. Your responsibilities will include:
- Coordinating and supervising daily clinical workflows and schedules.
- Supporting physicians, nurses, and staff to ensure efficient patient care delivery.
- Monitoring compliance with healthcare regulations, policies, and procedures.
- Assisting in training, onboarding, and performance support for clinical staff.
- Managing patient records, documentation, and reporting.
- Acting as a liaison between patients, families, and medical staff.
- Collaborating with leadership to implement process improvements and quality initiatives.
- Bachelor’s degree in Nursing, Healthcare Administration, or related field (required/preferred depending on organization).
- Active Registered Nurse (RN) license if role includes direct patient care.
- 2+ years of clinical or healthcare coordination experience.
- Strong knowledge of healthcare regulations, policies, and compliance requirements.
- Excellent organizational, leadership, and communication skills.
- Proficiency in electronic health record (EHR) systems and Microsoft Office Suite.
- Competitive salary with opportunities for growth.
- Comprehensive health, dental, and vision benefits.
- Retirement savings plan with employer match.
- Paid time off, holidays, and wellness programs.
- Support for continuing education and professional development.
- A mission-driven environment where your work directly impacts patient care.
If you’re passionate about healthcare and ready to take on a leadership role in clinical operations, we’d love to hear from you! Apply today with your resume and cover letter.
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Administrative - Payroll Administrator
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Job Description:
The Payroll Administrator is responsible for managing the company’s payroll processes with accuracy, timeliness, and compliance. This role ensures that employees are paid correctly, benefits and deductions are accurately applied, and payroll records are maintained in accordance with company policies and legal requirements.
Key Responsibilities- Process and administer payroll for all employees on a weekly, biweekly, or monthly schedule.
- Maintain accurate payroll records including wages, overtime, deductions, benefits, and taxes.
- Verify employee timecards, attendance, and hours worked.
- Ensure compliance with federal, state/provincial, and local payroll regulations.
- Prepare and distribute pay statements and reports for management.
- Handle payroll adjustments such as new hires, terminations, promotions, and salary changes.
- Manage employee inquiries regarding payroll, deductions, and pay discrepancies.
- Coordinate with HR and Finance to ensure employee data accuracy.
- Generate year-end tax forms (e.g., W-2, T4) and support annual audits.
- Stay updated on changes in payroll laws, tax codes, and reporting requirements.
- Associate’s or Bachelor’s degree in Accounting, Finance, Human Resources, or related field (preferred).
- Proven experience as a Payroll Administrator, Payroll Clerk, or similar role.
- Strong knowledge of payroll systems, tax regulations, and labor laws.
- Proficiency in payroll software (e.g., ADP, Paychex, QuickBooks, or similar).
- Excellent attention to detail, organizational, and analytical skills.
- Ability to maintain confidentiality and handle sensitive information.
- Strong communication and problem-solving abilities.
- Competitive salary commensurate with experience.
- Comprehensive benefits package (health, dental, vision, retirement plans, etc.).
- Paid time off, holidays, and sick leave.
- Professional development opportunities, including payroll certifications and training.
If you are passionate about accuracy, compliance, and supporting employees, we’d love to hear from you! Apply today by submitting your resume and cover letter.
Company Details
Customer Support Specialist I (Temporary)
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About The Role
We are rapidly expanding our operations as we build new partnerships across the healthcare spectrum. We are looking for an experienced, customer-centric individual to grow our customer support team. As a Customer Support Specialist, you are often the first voices of Sprinter Health. We are looking for someone that can use their voice to deliver flawless and timely support to our customers across the nation.
This is a full time temporary position through Dec 31, 2025 benefits and completion bonus provided.
A Day in the Life of a Sprinter Customer Support Specialist- You will work from hours: 8:30am - 5:00pm MST
- This position will primarily assist Clinical Managers and Sprinters with real-time scheduling changes
- Your day will begin by fielding and resolving overnight questions and support requests from our patients
- Throughout the day you will respond to and triage inbound customer questions via phone, email and SMS in a timely manner and in adherence of organizational benchmarks
- As different customer situations arise, you will escalate questions and concerns to other teams for additional support
- At least 2+ years of relevant experience in customer or patient service, healthcare required
- Required, experience working with Zendesk
- Proficiency in using electronic health record (EHR) systems and other healthcare software
- Excellent organizational skills and attention to detail to ensure accuracy in appointment documentation and record-keeping
- Strong communication and interpersonal skills, with the ability to effectively liaise between clinical and administrative teams
- Ability to adapt to changing priorities and work effectively in a fast-paced environment.
- Commitment to maintaining patient confidentiality and delivering high-quality, patient-centered care.
- Flexibility, humility, and a sense of humor are your key personality traits
- You excel at last minute problem solving and out of the box thinking
- You are highly organized and love to follow a process
- You over communicate both in writing and in words
- You know how to prioritize tasks and escalate situations when necessary- You have experience working in an on
- Demand service or healthcare environment
- You thrive in a fast paced, high pressure environment
- You have a calm and understanding demeanor and the ability to empathize with customers' frustrations and needs
$21 - $2 an hour
The hourly range for this full-time position is 22hr + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed reflect the base salary only, and do not include equity or benefits.
Sprinter Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.