3,312,024 Jobs in the United States

A sales representative job description includes building and maintaining relationships with new and existing customers, identifying leads, and demonstrating products or services. Key responsibilities involve understanding customer needs, negotiating terms, and closing deals to meet or exceed sales targets. They also handle follow-up support, market research, and sales reporting. Core responsibilities Prospecting and lead generation: Find new business opportunities through cold calling, networking, and client referrals. Customer communication: Contact customers to understand their needs, provide information, and answer questions about products or services. Product demonstration: Present and demonstrate products or services to show how they solve customer problems. Negotiation and closing: Negotiate prices and terms, and close deals to generate revenue. Relationship management: Build and maintain strong relationships with both new and existing clients for long-term success. Sales performance: Achieve and exceed sales quotas and targets. After-sales support: Provide follow-up support, address any concerns, and handle customer complaints. Market awareness: Conduct market research to stay informed about industry trends and monitor the competition. Administrative tasks: Track sales activities using CRM software and prepare performance reports for management. Required skills and qualifications Communication: Excellent interpersonal, verbal, and written communication skills. Persuasion and negotiation: Strong abilities to persuade customers and negotiate favorable terms. Customer service: Exceptional customer service and relationship management skills. Goal-oriented: Self-motivated with a track record of achieving sales quotas. Organizational: Strong time management and organizational abilities. Technical: Proficiency in MS Office and CRM software is often required. Education: While a high school diploma may be the minimum, many employers prefer a bachelor's degree in business, marketing, or a related field.

We’re seeking a creative, data-driven Digital Marketing Specialist to lead our online growth efforts. You will plan, implement, and optioptimizeital marketing campaigns—from SEO and paid advertising to email and social media—to drive brand awareness, lead generation, and customer engagement.

Key Duties & Responsibilities
Area Responsibilities
Campaign Strategy & Execution • Develop and launch digital marketing campaigns across various channels (SEO / SEM, email, display ads, social media).

• Execute paid advertising on platforms such as Google Ads, Facebook/Meta Ads, LinkedIn Ads, or display networks.

• Optimize campaign performance through A/B testing, audience segmentation, budget pacing, and creative iterations.

SEO & Content Optimization • Perform on-page and off-page SEO tasks, including keyword research, backlink analysis, meta optimization, and site audits.

• Collaborate with content creators to produce SEO-friendly content for blog posts, landing pages, emails, and social posts. 
Indeed

Analytics, Tracking & Reporting • Monitor campaign performance and website metrics using tools like Google Analytics, Google Search Console, or other analytics platforms.

• Generate reports and provide actionable insights to improve conversions, traffic, and ROI.

Email & SMS Marketing (where applicable) • Develop, schedule, and optimize email and SMS marketing campaigns—utilizing email templates, copywriting, segmentation, and performance tracking.

Website & User Experience Support • Assist in managing website content, landing pages, and user experience optimizations to improve traffic and conversion flows. 
University of Houston-Downtown

• Work with technical or web development teams to ensure content updates and marketing tracking are implemented effectively.

Trend Monitoring & Optimization • Stay up to date with industry trends, algorithm changes, and digital marketing best practices.

• Continuously evaluate and recommend new tools, channels, and creative strategies to improve digital performance.

Qualifications & Skills

Bachelor’s degree in Marketing, Communications, or a related field (or equivalent experience)

Proven experience in digital marketing, SEO/SEM, content marketing, or paid ad campaigns.

Familiarity with digital marketing tools and platforms, such as Google Analytics, Google Ads, Meta Ads Manager, email marketing software, or content optimization tools. 
Indeed

Strong analytical mindset with the ability to interpret data and turn insights into action.

Excellent written and verbal communication, content creation, and project coordination skills.

Ability to work independently in a remote or hybrid setting and manage multiple campaigns simultaneously.

Optional Benefits & Perks

Flexible remote work options and schedule

Professional development or training in marketing tools and analytics

Opportunity to work across diverse clients or industries

Performance bonuses tied to campaign success and lead generation

Standard employment benefits (PTO, health/retirement plans) depending on employer

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

The company provides comprehensive customer support services across multiple channels, including phone calls, emails, live chat, and social media, ensuring all interactions are handled promptly and professionally with accurate documentation. We support customers throughout their entire journey—from order placement and shipment tracking to delivery scheduling and returns management—resolving any issues with delays, damages, or returns efficiently. Our team investigates customer complaints thoroughly, identifies root causes, and delivers timely solutions while maintaining follow-up to confirm satisfaction and proper documentation. We also manage customer accounts by updating profiles, processing billing inquiries, and handling credit-note requests within the ERP system. Beyond day-to-day operations, we actively contribute to process improvements by suggesting service enhancements, updating FAQs and knowledge bases, and sharing operational feedback. Our team is committed to meeting performance targets including average handling time, first-call resolution rates, customer satisfaction scores, and SLA compliance. Finally, we foster strong team collaboration by coordinating with logistics, finance, and IT departments to resolve cross-functional issues, participating in daily huddles, and engaging in continuous training sessions.

Required Qualifications & Skills:

Candidates should have 1–2 years of customer service experience in logistics, e-commerce, or related industries, though fresh graduates with exceptional communication skills are also considered. Technical proficiency is essential, including experience with CRM software such as Salesforce or HubSpot, ticketing platforms, and Microsoft Office Suite, with basic logistics knowledge being advantageous. Fluent English communication—both spoken and written—is required, with additional proficiency in Nigerian languages being a valuable asset. Strong soft skills are critical, including active listening, empathy, problem-solving, and conflict resolution abilities, combined with the ability to remain calm under pressure and work effectively as a team member.

What We Offer:

We provide a competitive salary with quarterly performance bonuses, comprehensive health, dental, and vision insurance coverage, structured onboarding and continuous training programs, and a friendly, growth-oriented work environment with transparent career advancement opportunities.

• Enter and update data related to donations, beneficiaries, and relief programs into our system
• Maintain accuracy and consistency of records across all databases
• Manage data about donations, logistics, supplies and budgets of day today activities
• Prepare simple reports and summaries for management use
• Assist with organizing and categorizing digital documents and files
• Communicate with the admin or finance team to confirm data accuracy

• Basic computer and typing skills
• Good knowledge of Microsoft Excel, Google Sheets, or similar software
• Attention to detail and accuracy
• Ability to work independently and meet deadlines
• Good communication skills and reliability
• Access to Computer and Internet Services
• Previous data entry or administrative experience (a plus, not required)

• Work from home while supporting a meaningful cause
• Flexible hours — ideal for students or part-time workers
• Join a supportive and mission-driven remote team
• Contribute directly to helping children and communities nationwide

We are looking for a dedicated Customer Service Representative to join Avalere Health. In this role, you will serve as the primary point of contact for clients in the life sciences, health plans, and provider sectors, addressing inquiries related to our strategic insights, policy analysis, market access strategies, and data-driven solutions. This position demands excellent communication skills, empathy, and the ability to resolve issues efficiently while maintaining confidentiality in a healthcare-focused environment.

Key Responsibilities:

• Respond to client inquiries via phone, email, chat, or ticketing systems regarding services, reports, and resources.

• Provide accurate information on federal/state policies, health economics, and patient-centered research.

• Troubleshoot and resolve client issues, escalating complex matters to specialized teams as needed.

• Maintain detailed records of interactions, transactions, and feedback in CRM systems.

• Assist in scheduling consultations, webinars, or meetings with policy experts and analysts.

• Collaborate with internal teams to ensure timely delivery of solutions and improve service quality.

• Monitor client satisfaction and suggest process improvements based on trends.

Must-Have Qualifications:

• High school diploma or equivalent; associate’s or bachelor’s degree in a related field preferred.

• At least 1-2 years of experience in customer service, preferably in healthcare, consulting, or a client-facing role.

• Proficiency in Microsoft Office Suite (e.g., Outlook, Word, Excel) and CRM tools like Salesforce.

• Strong verbal and written communication skills, with the ability to explain complex topics simply.

• Excellent problem-solving abilities and a customer-centric mindset.

• Familiarity with data privacy regulations (e.g., HIPAA) and healthcare terminology.

• Ability to multitask in a fast-paced, remote-friendly environment while meeting response time targets.

Preferred Qualifications:

• Experience in health policy, economics, or life sciences support.

• Certification in customer service (e.g., CCSP) or healthcare administration.

• Bilingual skills, especially in Spanish.

What We Offer:

Competitive salary, health benefits, remote work options, and career advancement in a mission-driven organization advancing patient-centered healthcare. Join us to make an impact!

Job Overview
We are seeking a detail-oriented and reliable Bookkeeper to manage the financial records and day-to-day accounting functions of our organization. The ideal candidate will ensure the accuracy and integrity of all financial transactions while supporting management with timely reports and insights.

Responsibilities

• Record and maintain daily financial transactions and ledgers
• Reconcile bank and credit card statements regularly
• Process accounts payable and accounts receivable
• Prepare invoices, receipts, and payments
• Generate accurate financial statements including balance sheets and income statements
• Assist in payroll processing and expense tracking
• Support audits, budgeting, and tax preparation activities
• Maintain confidentiality of financial data and ensure compliance with company policies

Skills and Qualifications

• Strong attention to detail and organizational skills
• Proficiency in accounting software such as QuickBooks, Xero, or Excel
• Understanding of basic accounting principles and financial reporting
• Ability to manage multiple tasks and meet deadlines
• Excellent communication and problem-solving abilities

Education and Experience

• Associate or Bachelor’s degree in Accounting, Finance, or a related field
• 1-3 years of bookkeeping or accounting experience preferred
• Certification such as Certified Bookkeeper or QuickBooks Certification is an asset

As a Remote Information Entry Agent, you will be responsible for accurately entering and managing data in our systems. You will play a crucial role in ensuring that our databases are up-to-date and reliable, supporting various departments within our organization. This is a remote position, allowing you to work from the comfort of your home while contributing to our team's success.

Key Responsibilities:

- Input, update, and maintain data in various databases and systems accurately and efficiently.
- Review and verify data for accuracy and completeness.
- Identify and correct discrepancies in data entries.
- Ensure compliance with data entry standards and protocols.
- Respond to inquiries and provide support related to data management.
- Collaborate with team members to streamline data entry processes.
- Maintain confidentiality and security of sensitive information.
- Generate reports as needed and assist in data analysis tasks.

Qualifications:

- High school diploma or equivalent; associate’s degree or higher preferred.
- Proven experience in data entry or a related field is a plus.
- Strong attention to detail and accuracy.
- Proficient in using computer applications, including Microsoft Office Suite (Excel, Word) and data management software.
- Excellent organizational and time management skills.
- Ability to work independently and meet deadlines.
- Strong communication skills, both written and verbal.
- Familiarity with basic data analysis concepts is a plus.

What We Offer:

- Competitive salary and benefits package.
- Flexible work hours and remote work environment.
- Opportunities for professional development and advancement.
- A supportive and collaborative team culture.
- Access to company resources and tools to succeed in your role.

Join us in making a difference through accurate and efficient data management!

The Call Center Representative is responsible for handling inbound and outbound calls to assist customers, provide information, resolve issues, and ensure customer satisfaction. This role requires excellent communication skills, professionalism, and the ability to manage a high volume of calls in a fast-paced environment.

• Handle incoming and outgoing customer calls in a courteous and efficient manner.
• Provide accurate information regarding products, services, and company policies.
• Resolve customer inquiries, complaints, and issues promptly and professionally.
• Document all call information accurately in the company database or CRM system.
• Escalate complex or unresolved issues to the appropriate department when necessary.
• Follow communication scripts and call center procedures.
• Meet or exceed daily call volume, response time, and customer satisfaction goals.
• Maintain a positive, empathetic, and professional attitude with customers at all times.

• High school diploma or equivalent (Associate or Bachelor’s degree preferred).
• Previous experience in a call center, customer service, or similar role preferred.
• Excellent verbal communication and active listening skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask, prioritize, and manage time effectively.
• Proficiency with phone systems, CRM tools, and basic computer applications.
• Reliable internet connection and a quiet, professional workspace for remote work.