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We are currently seeking a dedicated Technical Support professional to join PHOTAVIA, a leading company in the media production industry. As a Technical Support specialist, you will play a crucial role in providing technical assistance to our clients and ensuring smooth operations of our products and services. You will have the opportunity to work on exciting projects and contribute to the success of our innovative solutions. This position is vital in maintaining customer satisfaction and optimizing our technical support processes.

As a Technical Support team member at PHOTAVIA, you will be involved in troubleshooting technical issues, resolving customer queries, and offering timely solutions. Your role will be instrumental in enhancing the overall customer experience and building strong relationships with our clients. This is an excellent opportunity for individuals interested in technical support roles within the media production industry, with a focus on providing exceptional customer service and technical expertise.

• Provide technical assistance and support to customers via phone, email, or chat.
• Troubleshoot and resolve technical issues related to PHOTAVIA products and services.
• Document and track customer issues to ensure timely resolution and customer satisfaction.
• Collaborate with cross-functional teams to escalate and resolve complex technical issues.
• Assist in testing new product features and updates to ensure quality and functionality.
• Deliver product training and guidance to customers on technical aspects and best practices.
• Contribute to the development of knowledge base articles and support documentation.
• Participate in continuous learning and training to stay updated on technical advancements.

• Strong technical aptitude and ability to troubleshoot software and hardware issues.
• Excellent communication skills and ability to explain technical information clearly to non-technical users.
• Customer-oriented mindset with a focus on providing high-quality technical support.
• Ability to work independently and collaboratively in a fast-paced environment.
• Attention to detail and strong problem-solving skills.
• Experience in customer service or technical support roles is a plus.
• Knowledge of media production technologies and software is desirable.
• Proficiency in using help desk software and customer support tools.

We are looking for a dedicated Chat Support Specialist to join PHOTAVIA, a leading media production company. As a Chat Support Specialist, you will play a crucial role in providing exceptional customer service through chat communication channels. Your primary focus will be to assist customers with inquiries, technical issues, and product support, ensuring a seamless and positive experience. This position is vital in maintaining customer satisfaction and fostering brand loyalty for PHOTAVIA.

As a Chat Support Specialist at PHOTAVIA, you will be involved in a variety of projects aimed at enhancing customer engagement and resolving issues efficiently. Your role will contribute to the overall success of the company by delivering timely and accurate support to customers. This position offers a great opportunity to develop your communication skills, problem-solving abilities, and knowledge of the media production industry.

• Respond to customer inquiries and issues via chat in a professional and timely manner.
• Provide product information, troubleshooting assistance, and technical support to customers.
• Identify and escalate priority issues to the appropriate team members for resolution.
• Ensure customer satisfaction by actively listening to their concerns and offering solutions.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with internal teams to improve processes and enhance the overall customer experience.
• Stay up-to-date on product knowledge and company policies to provide accurate information to customers.
• Assist in training new team members on chat support procedures and best practices.

• Excellent written communication skills with a strong command of the English language.
• Ability to multitask and prioritize in a fast-paced environment.
• Customer-oriented mindset with a passion for helping others.
• Basic technical knowledge to troubleshoot common issues.
• Attention to detail and accuracy in data entry and record-keeping.
• Adaptability to learn new tools and software for chat support.
• Strong problem-solving skills and the ability to think on your feet.
• Team player with good interpersonal skills and a positive attitude.

Job Title: Administrative Assistant (Remote) Location: Remote (Work From Home) Employment Type: [Full-time/Part-time/Contract] Pay: $35 per hour.

About the Role We’re seeking a proactive, detail-oriented Administrative Assistant to support daily operations and keep our team organized and efficient. You’ll manage communications, schedules, documents, and workflows in a fully remote environment, partnering closely with cross-functional teams.

Key Responsibilities

• Manage calendars, schedule meetings across time zones, and coordinate agendas and follow-ups.
• Serve as the first point of contact for calls, emails, and messages; draft and proofread correspondence.
• Prepare meeting materials, take minutes, track action items, and ensure timely follow-through.
• Arrange travel (as needed) and process expense reports with accuracy.
• Create and maintain documents, spreadsheets, and presentations; manage digital filing systems.
• Support onboarding logistics for new hires (accounts, equipment requests, documentation).
• Coordinate small projects, events, vendor communications, and office-related purchases (remote-friendly).
• Maintain data integrity and confidentiality; uphold privacy and security standards.
• Identify and improve administrative processes, templates, and checklists.

Required Qualifications

• No experience needed as we offer training.
• Excellent written and verbal communication; professional email and phone etiquette.
• Strong organization, time management, and prioritization; thrives in a fast-paced, remote setting.
• Proficiency with Microsoft 365 or Google Workspace, Zoom/Teams, and cloud file-sharing.
• Comfortable adopting new tools (e.g., Slack, Asana/Trello, DocuSign, Concur/Expensify).
• Discretion and sound judgment when handling sensitive information.

Home Office and Schedule

• Fully remote with reliable high-speed internet and a quiet, professional workspace.
• Ability to align to core hours in [your primary time zone] and flex for cross-time-zone meetings when needed.

Compensation and Benefits

• Hourly pay: $35 per hour, depending on experience, skills, and location.
• [If applicable: W2 with benefits (health, dental, vision, 401k, PTO) for full-time roles.

• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Determine charges for services requested, collect deposits or payments, or arrange for billing.
• Refer unresolved customer grievances to designated departments for further investigation.
• Review insurance policy terms to determine whether a particular loss is covered by insurance.
• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
• Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.

• Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.

  Requirements and skills
• High school diploma
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Job Title: Human Resource Specialist

Location: [99 Corbett Way Suite 302 Eatontown, NJ 07724, United States]

Salary: [$38.00 - $40.00]

Department: Human Resource

We are currently seeking a skilled human resources specialist who is passionate about recruiting, supporting, and developing talent through our company's policies and managing procedures. Our ideal candidate will be responsible and reliable, and willing to regularly contribute to making our company a better place to work. S/he should be highly efficient, organized, and approachable. We expect applicants to have a solid knowledge of various HR functions and administrative responsibilities. If you believe you possess the commitment, character, and skills to become part of our innovative team, we would like to hear from you.

• Ability to help develop, implement, support, and review all HR department initiatives, policies, procedures, and systems
• Leadership and instructional aptitudes needed to provide training and oversight on policies and procedures
• Continued involvement in and refinement of the recruitment process, including generating job descriptions, posting advertisements, and managing the hiring process
• Strategic development skills to develop and evaluate onboarding plans
• Cultivate training and development programs
• Participate in performance evaluation processes
• Composure and confidentiality required to handle disciplinary and grievance issues
• Administrative duties, including upkeep of employee records (attendance, EEO data, etc.)
• Compliance with all policies and legal requirements
• Perceptive nature, careful monitoring of working conditions to ensure legal compliance

• BS/BA in business administration or relevant field
• Successful work experience as a Human Resources Specialist, officer,administratororother HR position
• Strong working knowledge of HR functions and procedures (e.g. pay and benefits, recruitment, training, and development)
• Commitment to staying current on the understanding of labor laws and disciplinary procedures
• Proficient in Microsoft Office, knowledge of HRMS is a plus
• Exceptional organizational and time-management skills
• Outstanding communication and interpersonal skills
• Aptitude for critical thinking, problem-solving, and decision making
• Strength of character, ethics, and commitment, and reliability
• HR Credentials (e.g. PHR from the HR Certification Institute)

Job Title: Marketing Co-ordinator

Location: [Eatontown, New Jersey, United States]

Salary: [$40.00 - $42.00]

Department: Management

We are seeking a dynamic, highly organized marketing coordinator to join our growing organization. In this position, you will conduct relevant market research, produce effective promotional materials, and analyze sales data in order to optimize the use of resources and ensure our company's overall success. You must be able to interpret customer behaviors, project trends, patterns, and suggest creative ways to increase brand awareness. Excellent communication skills and a passion for advertising strategies are a must.

• Conduct research and analyze customer behavior (e.g. purchasing habits, trends, and preferences)
• Creatively envision macro and micro needs in order to design and implement successful marketing campaigns
• Manage effective tracking systems for online marketing activities
• Identify and analyze competitors
• Prepare reports via the collection and analysis of sales data
• Collaborate with the design department to produce exceptional promotional materials
• Consistently generate clear product marketing copy
• Organize promotional activities for new product and service launches
• Prepare monthly, quarterly, and annual forecasts

• BS degree in marketing or relevant field
• Proven success and significant work experience as a marketing coordinator or similar role
• Solid working knowledge of traditional and digital marketing tools
• Experience with multiple research methods and the use of data analytics software
• Expertise with SEO/SEM campaigns
• Excellent computer skills including MS Office, web analytics, and Google Adwords
• Familiar with necessary Customer Relationship Management and Content Management System software
• Exceptional communication and presentation skills, both written and verbal

ob Title: Email & Communication Manager
Job ID: CSH1083
Location: Remote
Job Type: Full-Time

Job Summary:
We are seeking a strategic and creative Email & Communication Manager to lead our email marketing and internal/external communication efforts. This role is responsible for developing and executing effective communication strategies that align with brand voice, engage key audiences, and drive business results. The ideal candidate will be highly organized, data-driven, and experienced in managing large-scale email campaigns, content planning, and digital communication tools.

Key Responsibilities:
-- Develop, manage, and optimize email marketing strategies, campaigns, and automation workflows
-- Write, edit, and deliver engaging content for internal and external communications, including newsletters, announcements, and promotional emails
-- Collaborate with cross-functional teams to gather content and align messaging with business goals
-- Maintain and segment email lists to ensure effective audience targeting and personalization
-- Monitor and analyze campaign performance metrics to refine communication strategies
-- Ensure brand consistency and tone across all email and communication touchpoints
-- Manage internal communication initiatives to keep remote and on-site teams aligned
-- Support crisis communication, executive messaging, and press outreach as needed
-- Stay current on email marketing trends, compliance requirements, and best practices
-- Utilize email marketing platforms such as Mailchimp, HubSpot, Constant Contact, or similar tools

Requirements:
-- 3 or more years of experience in email marketing, communications, or digital marketing
-- Strong writing, editing, and proofreading skills with attention to detail
-- Proficiency in email marketing platforms and communication tools
-- Strong analytical skills and ability to interpret campaign performance data
-- Excellent project management and organizational abilities
-- Ability to manage multiple projects and deadlines in a fast-paced environment
-- Experience developing communication strategies for diverse audiences
-- Understanding of email compliance laws (CAN-SPAM, GDPR, etc.)

Preferred Qualifications:
-- Bachelor’s degree in marketing, communications, journalism, or a related field
-- Experience in B2B or B2C marketing and communication strategies
-- Graphic design or content creation skills are a plus

Talents Needed for Success:
-- The candidate must be a self-starter, possess strong written and verbal communication skills, and be able to engage both executive and technical audiences
-- They must demonstrate a positive and can-do demeanor and be a standout colleague
-- They must possess the ability to push for target dates, while being empathetic to challenges and obstacles and be the team's voice in raising and mitigating risks with the help of senior management

What We Offer:
-- Competitive salary and performance-based incentives
-- 100 percent remote work flexibility
-- Opportunities for creative ownership and innovation
-- A collaborative and inclusive work environment
-- Ongoing professional development and training resources

Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Summary:
We are seeking an experienced and organized Administrative Support Specialist to provide comprehensive administrative and operational support to our branch, division, and directorate. This role requires someone with strong communication skills, exceptional attention to detail, and a self-starting attitude. The ideal candidate will have prior experience working in a professional services or architectural firm, with the ability to manage multiple priorities in a dynamic environment.

Key Responsibilities:
-- Provide day-to-day administrative support for leadership and cross-functional teams
-- Track and update staffing (IPT) charts and organizational structures
-- Perform data entry and reporting tasks, including updates in CCaR and other internal systems
-- Support creation, editing, and formatting of documents, presentations, reports, and briefings (technical and non-technical, classified and unclassified)
-- Assist in the preparation of weekly, monthly, and annual activity reports for leadership review
-- Maintain electronic and paper filing systems and support recordkeeping requirements
-- Handle all mail-related duties, including classified material handling, per security protocols
-- Maintain and distribute internal forms, templates, and standard government correspondence
-- Support inventory tracking, office supply ordering, and equipment requests
-- Facilitate internal communications and scheduling using Microsoft Office, Visio, and SharePoint
-- Assist with writing, editing, and publication of official documents and internal communications
-- Act as Records Custodian (RC), maintaining master files, file plans, and case files as required
-- Assist in the development and maintenance of Operating Instructions (OIs)
-- Contribute to internal marketing efforts by providing guests with visual materials during visits or meetings

Requirements:
-- 2 or more years of experience in an administrative support role
-- Strong organizational and time management skills with the ability to manage multiple priorities
-- Intermediate to advanced proficiency in Microsoft Word, Excel, PowerPoint, Visio, and SharePoint
-- Excellent verbal and written communication skills
-- Ability to handle confidential or classified material with discretion and according to protocol
-- Self-motivated, detail-oriented, and able to work independently and collaboratively
-- Experience supporting professional services or architectural environments is a strong advantage
-- Tech-savvy, with general understanding of design software (Revit, SketchUp, AutoCAD) is preferred but not required

Preferred Qualifications:
-- BA/BS degree in business administration, finance, accounting, insurance, or a related field
-- Experience working in an architectural firm or design-focused professional services firm

Talents Needed for Success:
-- The candidate must be a self-starter, possess strong written and verbal communication skills, and be able to engage both executive and technical audiences
-- They must demonstrate a positive and can-do demeanor and be a standout colleague
-- They must possess the ability to push for target dates, while being empathetic to challenges and obstacles and be the team's voice in raising and mitigating risks with the help of senior management

What We Offer:
-- Competitive salary and performance-based incentives
-- 100 percent remote work flexibility
-- A collaborative and supportive work culture
-- Opportunities for career growth and ongoing professional development
-- Access to tools, training, and resources to support your success

Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Summary:
We are seeking a highly organized and proactive Executive Assistant to provide remote administrative support to senior executives. The ideal candidate will be skilled in managing calendars, coordinating meetings, handling confidential information, and anticipating executive needs. This role requires excellent communication skills, a high degree of professionalism, and the ability to work independently in a fast-paced, remote environment.

Key Responsibilities:
-- Manage executive calendars, including scheduling meetings, calls, and appointments
-- Coordinate travel arrangements, itineraries, and expense reports
-- Prepare presentations, reports, meeting agendas, and other documents as needed
-- Handle confidential and sensitive information with discretion
-- Act as the primary point of contact between executives and internal or external stakeholders
-- Monitor and organize emails, responding on behalf of executives when appropriate
-- Track deadlines, follow up on action items, and ensure timely completion of tasks
-- Assist with personal administrative tasks as required
-- Support project coordination and special assignments

Requirements:
-- Bachelor’s degree or equivalent experience in business administration or a related field
-- 3 or more years of experience supporting senior executives in an administrative role
-- Strong proficiency in Microsoft Office Suite, Google Workspace, and communication tools such as Zoom or Slack
-- Exceptional organizational and multitasking skills
-- Excellent written and verbal communication abilities
-- High level of professionalism, discretion, and integrity
-- Ability to work independently with minimal supervision
-- Strong problem-solving skills and attention to detail

Talents Needed for Success:
-- The candidate must be a self-starter, possess strong written and verbal communication skills, and be able to engage both executive and technical audiences
-- They must demonstrate a positive and can-do demeanor and be a standout colleague
-- They must possess the ability to push for target dates, while being empathetic to challenges and obstacles and be the team's voice in raising and mitigating risks with the help of senior management

What We Offer:
-- Competitive salary and performance-based incentives
-- 100 percent remote work flexibility
-- Opportunities for professional growth and career advancement
-- Collaborative and supportive team environment
-- Access to tools and resources for continued learning

Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.