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Data Scientist
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Data Scientist (Remote)
Suffolk Technologies is looking for a skilled and motivated Data Scientist to join our forward-thinking team. As part of our innovation and investment platform, you will use data to drive smarter decisions across construction, real estate, and technology initiatives. This remote position offers the flexibility to work from anywhere while contributing to projects that shape the future of the built environment.
In this role, you will collect, process, and analyze large datasets to uncover trends, build predictive models, and design algorithms that improve business efficiency and performance. You’ll collaborate with cross-functional teams to translate analytical insights into practical solutions that enhance operations, sustainability, and productivity.
The ideal candidate is highly analytical, detail-oriented, and fluent in tools such as Python, R, SQL, and data visualisation platforms like Tableau or Power BI. A background in statistics, computer science, or engineering is preferred.
Suffolk Technologies offers competitive pay, professional growth opportunities, and a collaborative remote work culture.
Job Type: Permanent (Remote)
Salary: $38–$55 per hour (based on experience)
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Remote Onboarding Specialist
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We’re seeking a detail-oriented and people-focused Onboarding Specialist to join our remote HR or Client Services team. In this role, you’ll ensure that new hires or clients experience a seamless transition into the organization—from the moment they accept an offer to their successful integration. The ideal candidate is organized, empathetic, and enjoys helping others succeed.
Key Duties and Responsibilities:- Coordinate and manage the end-to-end onboarding process for new employees.
- Serve as the primary point of contact for new hires during their onboarding period.
- Prepare and deliver onboarding materials, welcome packets, and access credentials.
- Conduct virtual orientations and assist with completion of new-hire documentation.
- Collaborate with HR, IT, and department leads to ensure smooth setup of systems, accounts, and training schedules.
- Track and manage onboarding checklists to ensure compliance with company policies and legal requirements.
- Collect feedback from new hires to continuously improve the onboarding experience.
- Support hiring managers with employee integration and early performance support.
- Maintain accurate onboarding records in HR systems or CRM platforms.
- Develop and update onboarding resources and process documentation.
- Excellent communication, organization, and multitasking skills.
- Proficiency with HRIS, CRM, or onboarding software tools.
- Ability to work independently in a fully remote environment.
- Strong attention to detail and commitment to confidentiality.
- Competitive salary based on experience.
- Flexible remote work schedule.
- Paid time off (PTO) and company holidays.
- Health, dental, and vision insurance options.
- Professional development and certification reimbursement.
- Opportunities for career growth within HR or operations.
- Supportive, team-driven company culture.
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Administrative Assistant
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Administrative Assistant (Remote)
Suffolk Technologies is seeking a professional and highly organized Administrative Assistant to support our growing team in a remote capacity. As an innovation and investment platform driving the future of construction and technology, we value individuals who are detail-oriented, efficient, and committed to excellence.
In this role, you will handle a wide range of administrative tasks including scheduling virtual meetings, managing calendars, preparing reports, maintaining digital files, and responding to emails. You will assist with data entry, project documentation, and day-to-day coordination to help our operations run smoothly. The position requires strong communication skills, time management, and the ability to work independently with minimal supervision.
The ideal candidate is dependable, adaptable, and comfortable using Microsoft Office or Google Workspace tools. Suffolk Technologies offers a supportive remote work environment, flexible hours, benefits and opportunities for long-term growth.
Job Type: Permanent (Remote)
Flexible working hours
Salary: $38 per hour.
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Business Development Representative
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At VUPICO , we help the world’s leading organizations turn their data into business value. As a global data solutions company specializing in Master Data Management (MDM) , Data Governance , and AI-driven automation , we partner with enterprises to improve data quality, streamline governance, and accelerate digital transformation — especially within SAP ecosystems.
We are looking for a driven and collaborative Business Development Representative (BDR) to join our growing remote team. This is an exciting opportunity for a proactive professional who’s passionate about connecting with decision-makers, identifying business challenges, and helping organizations unlock the full potential of their data.
Objectives of this role- Identify and qualify new business opportunities through outbound calls, emails, and digital outreach.
- Engage senior decision-makers to understand their data challenges and position VUPICO’s solutions effectively.
- Book discovery meetings and demos for senior sales executives.
- Maintain a high volume of personalized, meaningful outreach to build strong client relationships.
- Track all leads, opportunities, and activities in the CRM with accuracy and attention to detail.
- Collaborate closely with sales and marketing to refine messaging, improve conversion rates, and exceed monthly pipeline goals.
- Provide market feedback to support continuous improvement of our go-to-market strategy.
- Bachelor’s degree or equivalent professional experience.
- Proven success in B2B sales, lead generation, or business development — ideally in tech, SaaS, or data services.
- Exceptional communication and relationship-building skills, both written and verbal.
- Self-motivated, resilient, and able to thrive in a remote, fast-paced environment.
- Proficient in CRM platforms and virtual collaboration tools.
- Ability to work independently while contributing as part of a global, cross-functional team.
- Work with a global team of data and technology professionals passionate about innovation and impact.
- Be part of a fast-growing company driving transformation across industries like manufacturing, energy, and consumer goods.
- Flexible, fully remote environment that values trust, collaboration, and continuous learning.
At VUPICO , your work will help enterprises transform the way they manage and use data — enabling smarter decisions, stronger performance, and a more sustainable world.
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Remote Client Solutions Representative
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Job Summary:
We’re looking for a highly motivated and customer-focused Client Solutions Representative to join our remote team. In this role, you will serve as the primary point of contact for clients, providing exceptional service, resolving inquiries, and offering solutions that align with company goals. The ideal candidate is proactive, detail-oriented, and passionate about building strong client relationships.
- Act as the first point of contact for client inquiries via phone, email, or chat.
- Identify client needs and provide timely, effective solutions.
- Build and maintain positive, long-term relationships with clients to promote loyalty and satisfaction.
- Process orders, update client accounts, and ensure accurate documentation of all communications.
- Collaborate with internal departments (sales, finance, technical support) to resolve client issues efficiently.
- Educate clients on products, services, and new updates to maximize their experience.
- Track and follow up on open cases until resolution.
- Assist in developing client retention strategies and identify upselling or cross-selling opportunities.
- Meet or exceed performance targets, including customer satisfaction and response time goals.
- Maintain professionalism, empathy, and composure in all client interactions.
- Proven experience in customer service, account management, or client support.
- Excellent communication and problem-solving skills.
- Ability to multitask and manage client accounts in a fast-paced, remote environment.
- Proficient with CRM tools and Microsoft Office or Google Workspace.
- Strong attention to detail and ability to work independently.
- Competitive pay with performance-based bonuses.
- Flexible remote work schedule.
- Ongoing training and professional development.
- Opportunities for career growth within the company.
- Supportive, team-oriented environment.
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CUSTOMER SERVICE REPRESENTATIVE
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The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.
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Life Insurance Agent
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Job Summary:
We are seeking a motivated and licensed (or willing-to-be-licensed) Life Insurance Agent to join our remote team. The ideal candidate will provide clients with guidance on selecting the right insurance coverage to protect their loved ones, while maintaining strong communication and customer service standards.
- Contact potential clients to introduce available life insurance plans and assess their financial protection needs.
- Provide detailed explanations of policy options, coverage benefits, and premium costs.
- Customize insurance programs to suit individual client needs and budgets.
- Assist clients with completing applications, submitting documentation, and managing policy renewals.
- Maintain accurate and confidential client records in compliance with company policies and industry regulations.
- Follow up with leads, respond promptly to inquiries, and build long-term customer relationships.
- Stay updated on new products, underwriting procedures, and state insurance regulations.
- Meet or exceed monthly sales goals and performance metrics.
- Collaborate remotely with the team to share sales strategies, insights, and lead updates.
- Provide excellent post-sale service by assisting policyholders with claims or account questions.
- Proven experience in sales, customer service, or insurance.
- Strong communication, negotiation, and organizational skills.
- Ability to work independently and manage time effectively in a remote environment.
- Proficiency with CRM tools, email communication, and virtual meetings (Zoom, Microsoft Teams, etc.).
- Competitive commission-based compensation with performance bonuses.
- Flexible remote schedule.
- Ongoing professional training and licensing support.
- Career advancement opportunities.
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Remote Sales Rep
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We are seeking a motivated and results-driven Remote Sales Representative to join our team. In this role, you will generate leads, build relationships with clients, and close sales—all from a fully remote environment. The ideal candidate is a self-starter with excellent communication and negotiation skills, capable of meeting and exceeding sales targets.
Key Responsibilities- Identify and generate new sales opportunities through calls, emails, and online networking.
- Build and maintain strong relationships with clients to drive sales and customer loyalty.
- Present and demonstrate products or services to prospective customers.
- Meet or exceed sales targets and KPIs on a consistent basis.
- Maintain accurate records of sales activities, leads, and customer interactions in CRM systems.
- Collaborate with internal teams to provide excellent customer support and ensure client satisfaction.
- Stay updated on product knowledge, market trends, and competitors.
- Proven experience in sales, business development, or a related field.
- Excellent verbal and written communication and negotiation skills.
- Self-motivated, goal-oriented, and able to work independently in a remote environment.
- Familiarity with CRM systems (e.g., Salesforce, HubSpot) and online sales tools.
- Strong time management and organizational skills.
- Ability to understand customer needs and provide tailored solutions.
- Experience in [specific industry: e.g., SaaS, retail, B2B, e-commerce].
- Proven track record of achieving sales targets in a remote or digital sales environment.
- Knowledge of digital marketing and lead generation strategies.
- Ability to work across multiple time zones and handle remote client interactions effectively.
- Fully remote work with flexible hours.
- Competitive salary with commission or performance-based incentives.
- Professional growth and development opportunities.
- Supportive and collaborative remote team culture.
Please submit your resume and a cover letter highlighting:
- Your previous sales achievements or targets met.
- Your experience working remotely or independently.
- Why you are interested in this remote sales role.
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Remote Customer Service and Support
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We are looking for a friendly and proactive Customer Service and Support Representative to assist our customers with inquiries, issues, and product or service guidance. You will act as the first point of contact, ensuring a positive customer experience while maintaining high levels of satisfaction and loyalty.
Key Responsibilities- Respond promptly to customer inquiries via phone, email, live chat, or social media.
- Resolve customer complaints and issues efficiently and professionally.
- Provide accurate information about products, services, policies, and procedures.
- Record customer interactions, transactions, and feedback in CRM or support systems.
- Collaborate with internal teams to ensure timely resolution of issues.
- Identify recurring problems and provide feedback for process improvement.
- Follow up with customers to ensure complete satisfaction.
- High school diploma, associate degree, or bachelor’s degree; relevant experience preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving and conflict-resolution abilities.
- Ability to multitask and prioritize in a fast-paced environment.
- Familiarity with customer service software, CRM tools, and support platforms.
- Professional, patient, and empathetic approach toward customers.
- Previous experience in customer service or support roles.
- Knowledge of the company’s industry or products.
- Multilingual skills for international support.
- Experience in handling challenging customer interactions positively.
- Competitive salary and benefits package.
- Training and professional development opportunities.
- Supportive and collaborative work environment.
- Opportunity to grow into supervisory or specialized roles within the company.
Submit your resume and a brief cover letter outlining:
- Your customer service experience and skills.
- A challenging customer issue you successfully resolved.
- Why you want to join our team.
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Customer support executive
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We are seeking a dedicated and customer-focused Customer Support Executive to join our team. In this role, you will be the first point of contact for our customers, helping to resolve inquiries, complaints, and provide information about products or services. You will ensure high levels of customer satisfaction and contribute to the overall success of the company.
Key Responsibilities- Respond promptly to customer inquiries via phone, email, live chat, or social media.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints and issues efficiently while maintaining professionalism.
- Maintain detailed records of customer interactions, transactions, and feedback.
- Collaborate with internal teams (sales, technical, operations) to resolve customer issues.
- Identify recurring issues and suggest improvements to processes or services.
- Follow up with customers to ensure their issues are fully resolved and satisfaction is achieved.
- Bachelor’s degree or equivalent; relevant experience in customer service is a plus.
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict resolution abilities.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Familiarity with CRM systems and customer support tools is a plus.
- Professional, patient, and empathetic attitude toward customers.
- Experience in a similar customer support or client-facing role.
- Knowledge of the company’s industry or products.
- Ability to handle challenging customers and provide positive solutions.
- Multilingual abilities are a plus.
- Competitive salary and benefits package.
- Opportunities for professional growth and career development.
- Collaborative and supportive team environment.
- Training to enhance customer service and product knowledge
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