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Data-Scientist

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Remote $30 - $50 per year Suffolk Technologies

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Job Description

Full time Permanent

We are seeking a highly skilled and analytical Data Scientist to join our team. The ideal candidate will be responsible for collecting, analyzing, and interpreting large datasets to help drive strategic decision-making. You will collaborate with cross-functional teams to build predictive models, uncover insights, and provide data-driven solutions to complex business problems.

Key Responsibilities:
• Collect, clean, and preprocess structured and unstructured data from multiple sources.
• Develop predictive models, algorithms, and machine learning solutions to support business objectives.
• Perform exploratory data analysis (EDA) to identify trends, patterns, and insights.
• Design and implement data-driven experiments and A/B tests.
• Visualize and communicate findings to technical and non-technical stakeholders through dashboards, reports, and presentations.
• Work closely with data engineers to improve data pipelines and infrastructure.
• Ensure data quality, security, and compliance with best practices.
• Stay updated with the latest advancements in data science, machine learning, and AI technologies.

Qualifications & Skills:
• Bachelor’s or Master’s degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.
• Strong knowledge of statistical methods, machine learning algorithms, and data modeling techniques.
• Proficiency in programming languages such as Python, R, or SQL.
• Experience with data visualization tools (Tableau, Power BI, matplotlib, seaborn, etc.).
• Familiarity with big data frameworks (Hadoop, Spark) and cloud platforms (AWS, Azure, GCP) is a plus.
• Excellent problem-solving, analytical thinking, and communication skills.
• Ability to work independently and collaboratively in a team environment.

Preferred Experience:
• 2+ years of proven experience as a Data Scientist, Data Analyst, or similar role.
• Hands-on experience with deep learning frameworks (TensorFlow, PyTorch) is an advantage.
• Experience working with large datasets and scalable data solutions.

Company Details

Suffolk Technologies is a venture capital platform funding the next generation of companies solving built environment challenges. To pave the way for a more productive and sustainable future, we deploy capital, resources, and networks to help daring founders grow and scale new technologies in construction, architecture, engineering, real estate, and infrastructure.
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Technical Engineering

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Remote $35 - $50 per year Suffolk Technologies

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Job Description

Full time Permanent

The Technical Engineer is responsible for designing, implementing, and maintaining technical systems and solutions that support organizational operations. This role combines engineering expertise with problem-solving skills to ensure the reliability, performance, and scalability of technology infrastructure and applications. The ideal candidate has strong technical knowledge, attention to detail, and the ability to collaborate with cross-functional teams to deliver effective solutions.

Key Responsibilities
• Design, configure, and maintain technical systems, applications, and infrastructure.
• Provide engineering support for troubleshooting, issue resolution, and system optimization.
• Collaborate with product, operations, and IT teams to develop and implement solutions.
• Participate in system upgrades, integrations, and deployments of new technologies.
• Create and maintain technical documentation, diagrams, and operating procedures.
• Conduct system testing, validation, and quality assurance to ensure reliability.
• Ensure compliance with security, safety, and regulatory requirements.
• Analyze performance data and recommend improvements to optimize efficiency.
• Provide technical expertise to stakeholders and act as a subject matter resource.

Qualifications
• Bachelor’s degree in Engineering, Computer Science, Information Technology, or related field.
• 3+ years of experience in technical engineering, systems engineering, or IT engineering.
• Proficiency with operating systems (Windows, Linux, macOS) and enterprise applications.
• Experience with cloud platforms (AWS, Azure, GCP), networking, and databases.
• Knowledge of scripting/programming languages (Python, PowerShell, Bash, etc.) preferred.
• Strong problem-solving and analytical skills.
• Excellent communication and documentation abilities.
• Relevant certifications (Microsoft, Cisco, AWS, or CompTIA) are a plus.

Company Details

Suffolk Technologies is a venture capital platform funding the next generation of companies solving built environment challenges. To pave the way for a more productive and sustainable future, we deploy capital, resources, and networks to help daring founders grow and scale new technologies in construction, architecture, engineering, real estate, and infrastructure.
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Technical Operation

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Remote $25 - $30 per hour Suffolk Technologies

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Job Description

Full time Permanent

The Technical Operations role is responsible for ensuring the stability, efficiency, and performance of technical systems and processes that support organizational goals. This position involves monitoring systems, troubleshooting issues, coordinating cross-functional support, and implementing improvements to optimize daily operations. The ideal candidate has strong technical expertise, problem-solving skills, and the ability to manage both proactive system maintenance and reactive issue resolution.

Key Responsibilities
• Monitor, maintain, and optimize technical systems, applications, and infrastructure.
• Troubleshoot and resolve technical issues to ensure minimal disruption to operations.
• Collaborate with engineering, IT, product, and business teams to implement solutions.
• Manage system configurations, integrations, and performance tuning.
• Support deployments, upgrades, and testing of new features and technologies.
• Develop and maintain technical documentation, SOPs, and process workflows.
• Ensure compliance with security standards, policies, and regulatory requirements.
• Identify opportunities to streamline processes and improve operational efficiency.
• Provide technical support and training to staff as needed.
• Track and report on key operational metrics to leadership.

Qualifications
• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field (or equivalent work experience).
• 3–5+ years of experience in technical operations, IT support, or system administration.
• Strong understanding of system monitoring, troubleshooting, and performance optimization.
• Experience with enterprise software, cloud platforms (AWS, Azure, GCP), and databases.
• Familiarity with DevOps practices, CI/CD pipelines, and automation tools is a plus.
• Excellent problem-solving, organizational, and communication skills.
• Ability to work independently and collaborate across technical and non-technical teams.
• Relevant certifications (CompTIA, AWS, ITIL, or similar) preferred.

Company Details

Suffolk Technologies is a venture capital platform funding the next generation of companies solving built environment challenges. To pave the way for a more productive and sustainable future, we deploy capital, resources, and networks to help daring founders grow and scale new technologies in construction, architecture, engineering, real estate, and infrastructure.
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Remote Chat and Email Support Specialist

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Remote $25 - $30 per hour Suffolk Technologies

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Job Description

Full time Permanent

We are looking for a reliable and customer-focused Remote Chat and Email Support Specialist to join our support team. In this role, you will provide timely, accurate, and professional responses to customer inquiries via live chat and email. The ideal candidate is a strong communicator, detail-oriented, and able to multitask while maintaining excellent customer service standards.

Key Responsibilities:
• Respond promptly to customer inquiries through chat and email channels.
• Assist customers with product/service information, troubleshooting, and issue resolution.
• Escalate complex issues to higher-level support or other departments when necessary.
• Maintain accurate records of customer interactions and follow-ups in the support system.
• Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores.
• Provide personalized service to enhance the customer experience.
• Collaborate with other team members to improve workflows and customer support strategies.
• Stay updated on product updates, promotions, and company policies.

Qualifications:
• High School Diploma (minimum); Associate’s or Bachelor’s degree preferred.
• Previous experience in customer support, help desk, or call center environment (preferred).
• Excellent written communication skills with a professional tone.
• Strong problem-solving and critical thinking skills.
• Ability to handle multiple chats/emails at the same time while staying organized.
• Proficiency with customer service software, ticketing systems, and chat platforms.
• Ability to work independently in a remote setting.
• Reliable internet connection and computer.

Benefits:
• Competitive hourly rate / salary.
• 100% remote work flexibility.
• Paid training and opportunities for professional development.
• Supportive and collaborative team environment.
• Potential for career advancement within the company.
• Work-life balance with flexible schedules.

Company Details

Suffolk Technologies is a venture capital platform funding the next generation of companies solving built environment challenges. To pave the way for a more productive and sustainable future, we deploy capital, resources, and networks to help daring founders grow and scale new technologies in construction, architecture, engineering, real estate, and infrastructure.
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Remote Graphic Designer

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Remote $65 - $70 per hour Suffolk Technologies

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Job Description

Full time Permanent

We are looking for a creative and detail-oriented Remote Graphic Designer to join our team. In this role, you will be responsible for producing engaging and visually appealing designs across digital and print platforms. The ideal candidate is skilled in design software, able to take direction, and capable of turning concepts into impactful visuals that align with brand identity and business objectives.

Key Responsibilities:
• Design and produce graphics for websites, social media, presentations, marketing campaigns, and print materials.
• Collaborate with the marketing and content teams to create brand-consistent visuals.
• Edit and retouch photos, videos, and other media assets.
• Ensure all designs meet quality standards and deadlines.
• Work on multiple projects simultaneously while maintaining attention to detail.
• Create templates, infographics, and layouts for digital and print publications.
• Stay updated with the latest design trends, tools, and best practices.
• Present design concepts and revisions to supervisors or clients.

Qualifications:
• Bachelor’s degree in Graphic Design, Visual Arts, or a related field (preferred).
• Proven experience as a Graphic Designer or in a similar creative role.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, XD, After Effects) or equivalent tools (Canva, Figma, CorelDraw).
• Strong understanding of color theory, typography, and branding.
• Ability to manage multiple tasks with strong time-management skills.
• Creative thinker with strong attention to detail.
• Portfolio showcasing a range of design projects (required).
• Reliable internet connection and ability to work remotely.

Benefits:
• Competitive salary and performance-based bonuses.
• 100% remote work flexibility.
• Opportunity to work on diverse projects across industries.
• Career growth and professional development opportunities.
• Paid training and ongoing mentorship.
• Supportive and collaborative team culture.

Company Details

Suffolk Technologies is a venture capital platform funding the next generation of companies solving built environment challenges. To pave the way for a more productive and sustainable future, we deploy capital, resources, and networks to help daring founders grow and scale new technologies in construction, architecture, engineering, real estate, and infrastructure.
Apply Now

Remote Application Support Analyst

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Remote $25 - $30 per hour Suffolk Technologies

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Job Description

Full time Permanent

We are seeking a skilled and customer-focused Remote Application Support Analyst to provide technical assistance via email, chat, and ticketing systems (non-voice). In this role, you will support end-users by troubleshooting application issues, monitoring performance, and ensuring a seamless user experience. You will work closely with technical teams to identify root causes, document solutions, and improve system reliability.

Key Responsibilities
• Respond to support requests through email, chat, and ticketing systems (no phone support).
• Troubleshoot application-related issues and guide users through step-by-step resolutions.
• Monitor application performance and escalate critical incidents as needed.
• Collaborate with developers, QA, and IT teams to resolve recurring technical issues.
• Document solutions, create knowledge base articles, and update FAQs for internal/external use.
• Perform application testing, updates, and patch validations when required.
• Ensure service-level agreements (SLAs) are met with timely responses and resolutions.

Qualifications
• Bachelor’s degree in Computer Science, IT, or related field (or equivalent work experience).
• Previous experience in application support, technical support, or help desk roles.
• Strong written communication skills with ability to explain technical concepts clearly.
• Familiarity with ticketing systems (Zendesk, ServiceNow, Jira, Freshdesk, etc.).
• Basic knowledge of databases (SQL), APIs, or cloud applications is a plus.
• Strong troubleshooting, problem-solving, and analytical skills.
• Ability to work independently in a fully remote environment.

Preferred Skills (Not Required)
• Exposure to SaaS platforms or enterprise applications.
• Experience with system monitoring tools and reporting dashboards.
• Familiarity with ITIL processes (Incident, Problem, Change Management).

Benefits
• 100% Remote – work from anywhere in the USA.
• Competitive salary + performance-based bonuses.
• Paid training and career growth opportunities.
• Flexible working hours to support work-life balance.
• Disability-inclusive workplace with accommodations available.

Company Details

Suffolk Technologies is a venture capital platform funding the next generation of companies solving built environment challenges. To pave the way for a more productive and sustainable future, we deploy capital, resources, and networks to help daring founders grow and scale new technologies in construction, architecture, engineering, real estate, and infrastructure.
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Healthcare Call Center Representative

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Remote $25 - $30 per year Suffolk Technologies

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Job Description

Full time Permanent

We are seeking a friendly and detail-oriented Healthcare Call Center Representative to join our remote team. In this role, you will serve as the first point of contact for patients, assisting with scheduling appointments, answering questions about services, handling insurance inquiries, and providing general support. This position is ideal for someone with excellent communication skills and a passion for delivering outstanding patient care.

Key Responsibilities
• Answer inbound calls, emails, or chat messages from patients in a professional and courteous manner.
• Schedule, confirm, and reschedule appointments using electronic health record (EHR) systems.
• Verify patient information, insurance coverage, and billing details.
• Provide accurate information about healthcare services and policies.
• Escalate complex issues to the appropriate department when needed.
• Document patient interactions clearly and accurately.
• Maintain compliance with HIPAA and company guidelines.

Qualifications
• Previous customer service or call center experience (healthcare preferred).
• Familiarity with medical terminology and health insurance is a plus.
• Proficiency in computer systems, scheduling software, and EHRs (training provided if needed).
• Strong verbal and written communication skills.
• Ability to multitask and remain calm under pressure.
• High level of professionalism, empathy, and patience.

Company Details

Suffolk Technologies is a venture capital platform funding the next generation of companies solving built environment challenges. To pave the way for a more productive and sustainable future, we deploy capital, resources, and networks to help daring founders grow and scale new technologies in construction, architecture, engineering, real estate, and infrastructure.
Apply Now

technical program manager

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Remote $50 - $55 per hour Suffolk Technologies

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Job Description

Full time Permanent

The Technical Program Manager (TPM) is responsible for leading cross-functional programs and initiatives from planning through execution, ensuring alignment with organizational goals and technical requirements. This role requires strong project management skills, technical expertise, and the ability to coordinate across engineering, product, and business teams. The ideal candidate can translate complex technical concepts into clear business outcomes, while driving collaboration, timelines, and successful delivery.

Key Responsibilities
• Oversee planning, execution, and delivery of complex technical programs and projects.
• Define program scope, goals, timelines, and success metrics in collaboration with stakeholders.
• Coordinate across engineering, product, design, and business teams to ensure alignment.
• Identify risks, dependencies, and resource needs, and develop mitigation strategies.
• Manage project schedules, budgets, and reporting to ensure on-time delivery.
• Facilitate clear communication between technical teams and non-technical stakeholders.
• Implement program management best practices, processes, and tools.
• Track progress and provide regular updates to leadership and stakeholders.
• Support continuous improvement by analyzing program outcomes and applying lessons learned.

Qualifications
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (Master’s preferred).
• 5+ years of experience in program/project management with a focus on technical initiatives.
• Strong understanding of software development lifecycles (Agile, Scrum, Waterfall, etc.).
• Proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Excellent organizational, leadership, and communication skills.
• Experience with project management tools (Jira, Trello, Asana, MS Project, Confluence).
• Ability to bridge technical and business perspectives to drive successful outcomes.
• Relevant certifications a plus (PMP, CSM, SAFe, or PgMP).

Company Details

Suffolk Technologies is a venture capital platform funding the next generation of companies solving built environment challenges. To pave the way for a more productive and sustainable future, we deploy capital, resources, and networks to help daring founders grow and scale new technologies in construction, architecture, engineering, real estate, and infrastructure.
Apply Now

Administrative & Office Assistant

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Remote $25 - $30 per year Suffolk Technologies

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Job Description

Full time Permanent

We are seeking a detail-oriented and organized Administrative & Office Assistant to support daily operations and ensure smooth functioning of our office. The ideal candidate will be proactive, reliable, and able to handle a variety of administrative tasks with professionalism and efficiency.

Responsibilities:
• Perform general office duties, including filing, data entry, and document management.
• Answer phone calls, respond to emails, and direct inquiries to appropriate staff.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Prepare reports, correspondence, and presentations as needed.
• Maintain office supplies and equipment; liaise with vendors when necessary.
• Assist with record-keeping, expense tracking, and other clerical tasks.
• Support team members and management with administrative projects.

Qualifications:
• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
• Previous experience in office administration or clerical work is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• Ability to multitask and work independently with minimal supervision.

Company Details

Suffolk Technologies is a venture capital platform funding the next generation of companies solving built environment challenges. To pave the way for a more productive and sustainable future, we deploy capital, resources, and networks to help daring founders grow and scale new technologies in construction, architecture, engineering, real estate, and infrastructure.
Apply Now

Remote Administrative Coordinator

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Remote $25 - $30 per hour Suffolk Technologies

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Job Description

Full time Permanent

The Remote Administrative Coordinator provides high-level administrative support to ensure the smooth operation of daily business functions. This role involves coordinating schedules, managing communications, preparing reports, and supporting projects across teams—all in a fully remote environment. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities while maintaining professionalism and confidentiality.

Key Responsibilities
• Coordinate calendars, meetings, and virtual events using remote collaboration tools (e.g., Outlook, Zoom, Teams).
• Manage incoming communications (emails, calls, messages) and route them to the appropriate team members.
• Prepare, proofread, and distribute reports, presentations, and meeting materials.
• Support project management activities, including tracking deadlines, deliverables, and documentation.
• Maintain accurate electronic filing systems and databases.
• Handle confidential information with discretion and professionalism.
• Assist with onboarding of remote team members and provide administrative support to leadership as needed.
• Serve as a point of contact for internal staff and external partners in a remote capacity.

Qualifications
• Bachelor’s degree preferred; equivalent experience considered.
• 2+ years of experience in administrative coordination, executive assistance, or office management (remote experience a plus).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration tools (Teams, Zoom, Slack, Google Workspace).
• Strong organizational, communication, and problem-solving skills.
• Ability to work independently and manage multiple tasks in a remote environment.
• High level of professionalism, discretion, and attention to detail.

Company Details

Suffolk Technologies is a venture capital platform funding the next generation of companies solving built environment challenges. To pave the way for a more productive and sustainable future, we deploy capital, resources, and networks to help daring founders grow and scale new technologies in construction, architecture, engineering, real estate, and infrastructure.
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