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The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

Our company is looking for an office assistant to be responsible for handling clerical tasks in our office. You will be handling incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office clerk duties and errands.

In order for you to be selected as a candidate, you will need the ability to write clearly and be proficient with word processing applications. A pleasing personality with strong communication skills is also highly valued.

• Handling incoming calls and other communications.
• Managing filing system.
• Recording information as needed.
• Greeting clients and visitors as needed.
• Updating paperwork, maintaining documents, and word processing.
• Helping organize and maintain office common areas.
• Performing general office clerk duties and errands.
• Organizing travel by booking accommodation and reservation needs as required.
• Coordinating events as necessary.
• Maintaining supply inventory.
• Maintaining office equipment as needed.
• Aiding with client reception as needed.
• Experience as a virtual assistant.
• Creating, maintaining, and entering information into databases.

• High school diploma or associate’s degree.
• Experience as an office assistant or in a related field.
• Ability to write clearly and help with word processing when necessary.
• Warm personality with strong communication skills.
• Ability to work well under limited supervision.
• Great communication skills.
• Have a valid driver's license.

We are looking for a compassionate physician to provide primary care for patients suffering from injuries and common illnesses. The physician's responsibilities include diagnosing and treating injuries, illnesses, and disorders, prescribing medications, making recommendations on lifestyle changes, and answering patients' questions. A physician may work in one or more areas of specialization, such as anesthesiology, family and general medicine, internal medicine, and pediatrics.

To be a successful physician, you should be kind and compassionate towards your patients, with excellent communication and interpersonal skills. You should be knowledgeable, detail oriented, and have good problem-solving skills.

• Examining patients, taking medical histories, addressing patients' concerns, and answering patients' questions.
• Diagnosing and treating injuries, illnesses, and disorders.
• Ordering, performing, and interpreting diagnostic tests and explaining the results to patients.
• Counseling patients on diet, hygiene, preventative healthcare, and other lifestyle changes.
• Updating patients' charts and information to reflect current findings and treatments.
• Recommending and designing treatment plans.
• Prescribing medications or therapies.
• Explaining medical procedures to patients.
• Consulting with other physicians, referring patients to specialists when necessary, and working with other healthcare staff, such as nurses, assistants, and other physicians.
• Complying with medical laws (for example, HIPAA).

• A medical degree and the successful completion of a residency and internship.
• A state license and certification to practice medicine.
• Knowledge and experience in diagnosing and treating a wide variety of illnesses.
• Strong communication and interpersonal skills.
• Good leadership, organizational, and problem-solving skills.
• Dexterity and detail oriented abilities.
• Patience and compassion.
• The ability and willingness to stay up to date on advancements, innovations, and developments in the field.

Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.

Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Track and order office equipment and supplies.
• Maintain records and files.
• Oversee the office budget.

• High school diploma or relevant qualification.
• A minimum of 2 years of proven experience in a similar role.
• Good understanding of office administration and basic bookkeeping practices.
• Superb written and verbal communication skills.
• Excellent organizational and multi-tasking abilities.
• Strong knowledge of MS Office programs.

Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.

Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Track and order office equipment and supplies.
• Maintain records and files.
• Oversee the office budget.

• High school diploma or relevant qualification.
• A minimum of 2 years of proven experience in a similar role.
• Good understanding of office administration and basic bookkeeping practices.
• Superb written and verbal communication skills.
• Excellent organizational and multi-tasking abilities.
• Strong knowledge of MS Office program

Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.

Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Track and order office equipment and supplies.
• Maintain records and files.
• Oversee the office budget.

• High school diploma or relevant qualification.
• A minimum of 2 years of proven experience in a similar role.
• Good understanding of office administration and basic bookkeeping practices.
• Superb written and verbal communication skills.
• Excellent organizational and multi-tasking abilities.
• Strong knowledge of MS Office programs.

Job Title: Customer Experience Concierge, Centurion Lounge IAH

Company: American Express

Location: Houston, TX (George Bush Intercontinental Airport - IAH)

Job Type: Full-time, Entry-level

Posting Date: October 13, 2025

Salary Range: $25.50 - $26.75 per hour (base pay) + bonus incentives

This role involves delivering exceptional service to American Express Card Members at the Centurion Lounge, acting as brand ambassadors in a fast-paced, customer-facing environment. The lounge operates from 6:00 AM to 9:30 PM Monday through Friday (hours subject to change), with flexible shifts including nights, weekends, and holidays required.

Key Responsibilities

• Welcome and provide access to Card Members upon arrival at reception.

• Take ownership of the customer’s experience from start to finish.

• Resolve issues innovatively to build brand loyalty and turn customers into enthusiasts.

• Apply a “Customer First” philosophy to meet needs and exceed expectations.

• Offer concierge and lifestyle recommendations.

• Provide travel consultations and limited reservation assistance.

• Partner with food and beverage lounge teams to accommodate Card Member needs.

Required Qualifications

• At least 1 year of recent experience servicing premium customers.

• Exceptional communication skills to delight customers in every interaction.

• Strong listening skills to offer confident, tailored recommendations.

• Professional demeanor with a positive attitude in all situations.

• Ability to collaborate in a team-oriented, high-energy environment.

• Quick decision-making to prioritize Card Member experiences during unexpected situations.

• Resourcefulness in using the internet for assistance in face-to-face settings.

• Proficiency switching between multiple technology platforms.

• Adaptability to changing environments and resilience under pressure.

• Willingness to work flexible shifts, including nights, weekends, and holidays.

• Capability for light to moderate lifting as needed.

Preferred Skills

• Experience in airlines, lounges, or travel industry (travel reservation experience is a plus).

• Passion for proactive customer service solutions.

Benefits

American Express offers a competitive package, including:

• Bonus incentives.

• 6% company match on retirement savings plan.

• Free financial coaching and well-being support.

• Comprehensive medical, dental, vision, life insurance, and disability coverage.

• Flexible working model (hybrid, onsite, or virtual based on role).

• 20+ weeks paid parental leave for all parents (pregnancy, adoption, or surrogacy).

• Free access to on-site wellness centers (location-dependent).

• Confidential counseling through the Healthy Minds program.

• Career development and training opportunities.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

At Seazen Holdings, we take pride in continuous evolution. The driving force behind our business growth is a skilled and dedicated project management team. We’re searching for a highly qualified project manager to help us maintain our position as an innovative authority. The ideal candidate will have production experience and strong skills in developing and overseeing work plans. The project manager will also prepare and present updates regularly to relevant management channels, ensuring that our goal of innovation is being achieved.

• Build and develop the project team to ensure maximum performance, by providing purpose, direction, and motivation
• Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation
• Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget
• Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met
• Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes

• Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks
• Structure and manage integrated, multitrack performance databases for digital, print, social, broadcast, and experiential projects
• Develop and maintain partnerships with third-party resources, including vendors and researchers
• Assign and monitor resources to ensure project efficiency and maximize deliverables
• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan

• Experience in developing web technologies and software platforms for maximum usability
• Strong attention to deadlines and budgetary guidelines
• Proven success working with all levels of management
• Strong written and verbal communication skills
• Excellent presentation skills