647 Customer Service jobs in Fairfax
Retail Cosmetics Sales Associate - Chanel Beaute, Fair Oaks Mall - Part Time
Posted 19 days ago
Job Viewed
Job Description
Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions.about inspiring stores and irresistible products.about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. Both a product educator and beauty enthusiast, you specialize in making our customers feel beautiful and confident. You are focused on building a client base and nurturing strong client relationships in order to meet sales goals. You embrace innovation by leveraging new selling ideas and are comfortable communicating with customers virtually and via phone. You will provide customer consultations, including applying make-up and products.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
What You Will Do
- Greet customers in a friendly and helpful manner
- Use product knowledge to give expert guidance to each customer based on their wants, features, and choices
- Build a relationship with customers by introducing them to beauty products and finding out their hidden needs
- Show and teach the use of all beauty products by applying them on the customer
- Keep proper display, organization, storage and restocking of inventory
- Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
- Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets
- Stay current with all training through Macy's educational resources, including attending Vendor trainings and virtual trainings as requested
- Merchandise new arrivals, process damages, testers and select merchandise to return to vendors
- Use point of sale technology and applications to help in selling and fulfilling of customer orders
- Follow hygiene standards and asset protection control and compliance procedures
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Skills You Will Need
Product knowledge : Good understanding of the beauty products you are selling and be able to give expert guidance to customers based on their wants, features, and choices.
Communication : Comfortable communicating with customers virtually, via phone, and in person.
Sales : Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.
Technology : Utilize point of sale technology and applications to help in selling and fulfilling customer orders.
Continuous learning : Self-driven to keep up with Macy's beauty product knowledge and beauty trends and stay current with all training through Macy's educational resources.
Makeup application : Show and teach the use of all beauty products by applying them on the customer.
Subject Matter Expertise : Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.
Interpersonal Skills : Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
Collaboration : Partnership with the total Beauty team to drive sales and deliver the customer experience
Who You Are
- Possess a passion and a business-minded attitude to succeed in a performance-based setting
- Able to resolve customer problems in a constructive and forward-looking way
- Strong organizational skills and can manage multiple tasks at once in a fast-paced environment
- Able to work a flexible schedule including evenings & weekends
- Enthusiasm for the beauty industry and the skills to provide outstanding customer care
- Flexible and able to use sound judgment in ambiguous situations
- Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality
- At least 1 year of customer service or selling experience required
- Previous cosmetic or fragrance sales experience a plus
Essential Physical Requirements You Will Perform
- Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
- Frequent use of computers and handheld electronic equipment
- Reaching, including above eye level, crouching, kneeling, stooping and color vision.
- This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder.
- Lifting and moving items weighing up to 25 lbs.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
BEAUTY00
Customer Service - Donor Support Technician
Posted 9 days ago
Job Viewed
Job Description
Responsible for preparing the donor, donor area and equipment for the pheresis processors.
You will report to the Assistant Center Manager.
**The Role**
+ Prepares the autopheresis machine for the pheresis process.
+ Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
+ Disconnect the donor when the process is complete.
+ Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
+ Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
+ Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
+ Alerts Group Leader or Supervisor of donor flow issues.
+ Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
+ Understand the policies and procedures associated with hyper immune programs at the center if applicable.
+ Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
+ Maintain confidentiality of all personnel, donor and center information.
+ May be cross-trained in other areas to meet the needs of the business.
+ Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
+ Perform job-related duties as assigned.
**Your skills and experience**
**Education**
High school diploma or equivalent required
**Experience**
+ Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
+ Will perform basic math calculations
**Working Conditions**
(physical & mental requirements)
+ Understand, remember and apply oral and/or written instructions
+ Understand and follow basic instructions and guidelines
+ Must be able to see and speak with customers and observe equipment operation.
+ Occasionally perform tasks while standing and walking up to 100% of time
+ Reach, bend, kneel and have high level of manual dexterity
+ Occasionally be required to lift and carry up to 25 pounds
+ Fast paced environment with frequent interruptions
+ Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
+ Required to work overtime and extended hours to support center operational needs
**Our Benefits**
For more information on CSL Plasma benefits visit .
**About CSL Plasma**
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma ( .
**We want CSL to reflect the world around us**
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL ( .
**Do work that matters at CSL Plasma!**
R-256236
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
Customer Service - Donor Support Technician
Posted 9 days ago
Job Viewed
Job Description
Responsible for preparing the donor, donor area and equipment for the pheresis processors.
You will report to the Assistant Center Manager.
**The Role**
+ Prepares the autopheresis machine for the pheresis process.
+ Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
+ Disconnect the donor when the process is complete.
+ Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
+ Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
+ Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
+ Alerts Group Leader or Supervisor of donor flow issues.
+ Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
+ Understand the policies and procedures associated with hyper immune programs at the center if applicable.
+ Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
+ Maintain confidentiality of all personnel, donor and center information.
+ May be cross-trained in other areas to meet the needs of the business.
+ Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
+ Perform job-related duties as assigned.
**Your skills and experience**
**Education**
High school diploma or equivalent required
**Experience**
+ Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
+ Will perform basic math calculations
**Working Conditions**
(physical & mental requirements)
+ Understand, remember and apply oral and/or written instructions
+ Understand and follow basic instructions and guidelines
+ Must be able to see and speak with customers and observe equipment operation.
+ Occasionally perform tasks while standing and walking up to 100% of time
+ Reach, bend, kneel and have high level of manual dexterity
+ Occasionally be required to lift and carry up to 25 pounds
+ Fast paced environment with frequent interruptions
+ Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
+ Required to work overtime and extended hours to support center operational needs
**Our Benefits**
CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit .
**About CSL Plasma**
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma ( .
**We want CSL to reflect the world around us**
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL ( .
**Do work that matters at CSL Plasma!**
R-255468
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
Client Service Specialist (Customer Service)
Posted today
Job Viewed
Job Description
About Our Company
It's not just a job. It's a mission. If you're as passionate as we are about empowering the small businesses of America, then you'll be right at home with us.
Rapid Finance is the nation's leading provider of alternative financing solutions for small and mid-sized businesses. When traditional sources of funding are beyond reach, we open doors for small business owners. By providing access to working capital, Rapid Finance helps growing businesses achieve their goals and reach even higher.
Our company is expanding. We are aggressively investing in our people and technology to create a best-in-class experience for our clients. Let us invest in you.
About the Opportunity
At Rapid Finance, our goal is to continue to brand our alternative financing programs as one of the nation's leading products that will help bring increased opportunity to the businesses we serve. We are here to offer business owners working capital options that allow them to grow their businesses. We are seeking to add a Client Service Specialist to provide excellent support and account management to our merchants/partners with daily transactions; client inquiries via phone and email; and problem-solving per company policies.
This position will be located at our home office in Bethesda, Maryland for in-office training five (5) days a week and then move to hybrid mode (minimum three days). A day in the life of our Client Service Team may include:
- Providing quality client service to merchants and partners via phone and email by processing transactions accurately and resolving issues to streamline our internal funding process.
- Maintain and update client information, fax or email account statements, review account activity, and interact with banks and merchant credit card processors.
- Field inbound calls from the main phone line and handle requests or re-routes calls as required; check voice mails and return calls in a timely fashion.
- Work closely with the Sales, Processing, Underwriting, and other teams internally to ensure transparency of advances, and work together with partners to find the best solution for our clients.
- Accurately educate clients about the service provided as well as additional Rapid Finance products.
- Maintain open lines of communication with management on problem areas or escalated issues.
- Work closely with our third-party bank on account management for our clients.
- Ensure a 'best in class' service every time.
- Advanced degree beyond high school diploma preferred
- Minimum 2 years as a Client Service Representative with a stable work history in a high call volume environment
- Bilingual in Spanish is desired but not required
- Financial services industry experience desired but not required
- Excellent client service and relationship skills
- Proficient computer operating skills and proven experience with MS Excel and Outlook; the ability to multitask and navigate through multiple screens
- Experience with Salesforce.com is preferred but not required
- You have basic arithmetic skills
- You are adaptable. You can be flexible and enjoy working in a team environment. Expect a fast pace, energy, and the occasional flying ping pong ball.
- You want to make an impact. We are a rapidly growing business, and you will have the opportunity to make a significant impact on our clients, our culture, and our future.
- You share our passion for the small businesses of America and have a desire to be part of something bigger than yourself.
- Excellent verbal and written communication. Must speak clearly, use good grammar, with an adequate vocabulary.
- Strong people skills- friendly, listens well, articulate, self-assured, patient, empathetic, tactful, adaptable, coachable, dependable, motivated with a strong work ethic and high degree of integrity.
WHAT YOU LOVE ABOUT US:
At Rapid Finance , we support our team members' growth and desire to live well-rounded lives. Our company is expanding and we are aggressively investing in our people and technology to create a best-in-class experience for our clients. Come work with US! We are ranked a Top Workplace in Washington D.C. and the Nation-these awards mean the world because it's based on feedback from our people!
We offer generous team benefits including a commuting/parking allowance, employer-matched 401(k), tuition reimbursement, health, dental, vision benefits, life insurance, paid time off, and more. Just steps from the metro, our beautiful new office includes a modern open floor plan, a free on-site fitness center, a gaming area, a stocked kitchen, and other cool amenities.
Rapid Finance is committed to creating a diverse workforce and is proud to be an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veterans). We will consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information, or any other status protected by applicable law.
Employment will be contingent on the outcome of a background investigation and reference checks. While all applications are appreciated, only those candidates selected for an interview will be contacted.
Client Service Specialist (Customer Service)
Posted 1 day ago
Job Viewed
Job Description
Role: Client Service Specialist (Customer Service) About Our Company It’s not just a job.It’s a mission.If you’re as passionate as we are about empowering the small businesses of America, then you’ll be right at home with us. Rapid Finance is the nation's leading provider of alternative financing solutions for small and mid-sized businesses. When traditional sources of funding are beyond reach, we open doors for small business owners. By providing access to working capital, Rapid Finance helps growing businesses achieve their goals and reach even higher. Our company is expanding. We are aggressively investing in our people and technology to create a best-in-class experience for our clients. Let us invest inyou. About the Opportunity At Rapid Finance, our goal is to continue to brand our alternative financing programs as one of the nation's leading products that will help bring increased opportunity to the businesses we serve. We are here to offer business owners working capital options that allow them to grow their businesses. We are seeking to add a Client ServiceSpecialist to provide excellent support and account management to our merchants/partners with daily transactions; client inquiries via phone and email; and problem-solving per company policies. This position will be located atour home office in Bethesda, Maryland for in-office training five (5) days a week and then move to hybrid mode (minimum three days).A day in the life of our Client ServiceTeam may include: Providing quality client service to merchants and partners via phone and email by processing transactions accurately and resolvingissues to streamline our internal funding process. Maintainand update client information, fax or email account statements, review account activity, and interact with banks and merchant credit card processors. Field inbound calls from the main phone line and handle requests or re-routes calls as required; check voice mails and return calls in a timely fashion. Work closely with the Sales, Processing, Underwriting, and other teams internally to ensure transparency of advances, and work together with partners to find the best solution for our clients. Accurately educate clients about the service provided as well as additional Rapid Finance products. Maintain open lines of communication with management on problem areas or escalated issues. Work closely with our third-party bank on account management for our clients. Ensure a ‘best in class’ service every time. About You Advanced degree beyond high school diploma preferred Minimum 2 years as a Client Service Representative with a stable work history in a high call volume environment Bilingual in Spanish is desired but not required Financial services industry experience desired but not required Excellent client service and relationship skills Proficient computer operating skills and proven experience with MS Excel and Outlook; the ability to multitask and navigate through multiple screens Experience with Salesforce.com is preferred but not required You have basic arithmetic skills Sound like you? You’ll be a serious contender if: You are adaptable. You can be flexible and enjoy working in a team environment. Expect a fast pace, energy, and the occasional flying ping pong ball. You want to make an impact. We are a rapidly growing business, and you will have the opportunity to make a significant impact on our clients, our culture, and our future. You share our passion for the small businesses of America and have a desire to be part of something bigger than yourself. Excellent verbal and written communication. Must speak clearly, use good grammar, with an adequate vocabulary. Strong people skills- friendly, listens well, articulate, self-assured, patient, empathetic, tactful, adaptable, coachable, dependable, motivated with a strong work ethic and high degree of integrity. WHAT YOU LOVE ABOUT US: At Rapid Finance , we support our team members’ growth and desire to live well-rounded lives. Our company is expanding and we are aggressively investing in our people and technology to create a best-in-class experience for our clients. Come work with US! We are ranked a Top Workplace in Washington D.C. and the Nation—these awards mean the world because it's based on feedback from our people! We offer generous team benefits including a commuting/parking allowance, employer-matched 401(k), tuition reimbursement, health, dental, vision benefits, life insurance, paid time off, and more. Just steps from the metro, our beautiful new office includes a modern open floor plan, a free on-site fitness center, a gaming area, a stocked kitchen, and other cool amenities. Rapid Finance is committed to creating a diverse workforce and is proud to be an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veterans). We will consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information, or any other status protected by applicable law. Employment will be contingent on the outcome of a background investigation and reference checks. While all applications are appreciated, only those candidates selected for an interview will be contacted. #J-18808-Ljbffr
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