1300 Customer Service jobs in Long Beach
Pet Hotel - Front Desk Associate - Carson
Posted 1 day ago
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Job Description
Wag Hotels is the ultimate boarding and daycare resort for dogs and cats - a one-stop shop for boarding, daycare, grooming, training, and all your other pet spoiling needs. Our state-of-the-art facilities use a science-based approach in all Eco-friendly cleaning and sanitizing protocols, and our professionally trained staff provides a fun and safe environment for all our four-legged guests 24 hours a day, 7 days a week! Our mission is to provide the highest level of fun, safety, and comfort to our canine and feline guests, as well as world-class service and convenience to our pet parents!
We are seeking hard-working, self-motivated, and passionate dog lovers to join our professional team! As a Client Services Team Member, you will be responsible for providing the highest quality of customer service, maintaining open lines of communication between departments and clients, and maintaining medical and behavioral records of all guests using our online database. In addition, you would be managing guest check-ins/check-outs, processing online reservations, and responding to all client inquiries via email, over the phone, or face to face.
This is an entry-level position with an opportunity for growth! It requires excellent written and verbal communication skills, organization, and the ability to multitask in a fast-paced environment. Our Client Services Team members are the face of our Company as they maintain positive, professional relationships with all our clients. We are looking for personable individuals that are passionate about animals and have an aptitude for customer service.
Required Qualifications:
- Must be at least 18 years of age!
-High School Diploma or equivalent
- Must be able to work holidays and weekends (Please do not apply if you are unable to work on holidays).
- Computer literacy (Word, Excel, Gmail, etc), ability to type 30 wpm
- Ability to lift 50 lbs
- Comfortable handling dogs and cats of all sizes, breeds, and personality types
- Excellent written and verbal communication in English
Part-time Employee Benefits Include:
- Free daycare for your dog after your first 30 days
- Two weeks of free boarding for your dog or cat (during non-peak periods)
- 30% discount on all retail
- Health Benefits through 'Lemonaid'
- Retirement Savings Program through CalSavers
- Paid sick leave
Wag Hotels provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Type: Part-time
Pay: From $16.50 per hour
COVID-19 considerations:
To keep our associates and clients as safe as possible we are providing masks, gloves, and hand sanitizer to our employees. We require a temperature check and self-evaluation form to be filled out by employees at the start of each shift.
Tech Support & Customer Service Specialist
Posted 9 days ago
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Job Description
Position Type: Full-Time
Location: Greater Los Angeles Area (On-site at Third-Party Warehouse)
Salary Range: $60,000 USD/year
Job ID#: 153809
Responsibilities:
- Provide technical support and troubleshooting for returned products, primarily from Amazon customers.
- Perform basic repairs on electronic pet products, especially those with sensor components.
- Identify whether returned products are repairable or should be scrapped, and document findings accordingly.
- Repack repaired items for resale or recycling according to internal SOPs.
- Work on-site at the warehouse, coordinating repairs, product evaluations, and inventory status updates.
- Communicate with the head office team in China regarding repair guidelines, SOP updates, and product improvements.
- Assist with customer service inquiries related to returned or defective products.
- Help build and maintain SOPs for product repair and recycling processes.
- Hands-on technical or repair experience with electronics or sensor-based products.
- Ability to learn repair procedures through training and apply them independently.
- Professional proficiency in both English and Mandarin is preferred to effectively coordinate with international teams.
- Comfort working in a warehouse environment.
- Self-starter with strong problem-solving skills and attention to detail.
- Ability to evaluate product conditions and make decisions on repairs versus recycling.
- Previous experience in technical support, customer service, or product repair roles.
- Experience working with Amazon returns or in eCommerce product support.
- Knowledge of basic electrical components and sensors.
About Us:
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is an Equal Opportunity Employer that values diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Learn more about our commitment to diversity and inclusivity at
Compensation:
The offered salary will be determined by education, experience, and other factors. IntelliPro also offers a comprehensive benefits package subject to eligibility.
Seasonal Customer Service Support (On Site)
Posted today
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Job Description
We are currently searching for a Seasonal Customer Service Support to work on-site at our Carson headquarters within our Customer Relations division. Successful candidates will have exceptional attention to detail, and the ability to provide above-an Customer Service, Seasonal, Support, Service, Retail
Customer Service Representative
Posted 1 day ago
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Job Description
Hitfigure is an online marketplace where franchised car dealers compete to buy used cars directly from consumers. We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
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