33 Patient Care jobs in Memphis

Case Manager II (Pool)

37544 Memphis, Tennessee HealthSouth

Posted 20 days ago

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Job Description

Case Manager Career Opportunity

Recognized for your abilities as a Case Manager

Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where being a Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the transformative impact on each patient's journey. As the leading provider of rehabilitation care in the nation, this opportunity allows you to leverage your clinical expertise while contributing to the well-being of individuals in your community. Manage resources, coordinate patient care from admission to post-discharge, and oversee interdisciplinary plan-of-care decisions. This is more than a career move; it's a chance to shape a future where care and compassion converge for truly meaningful outcomes.

A Glimpse into Our World

At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "Worlds Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.

Starting Perks and Benefits

At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one , you will have access to:

  • Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
  • Generous paid time off that accrues over time.
  • Opportunities for tuition reimbursement and continuous education.
  • Company-matching 401(k) and employee stock purchase plans.
  • Flexible spending and health savings accounts.
  • A vibrant community of individuals passionate about the work they do!

Become the Case Manager you always wanted to be
  • Work with interdisciplinary team, guiding treatment plans based on patient needs and preferences.
  • Coordinate with interdisciplinary team to establish tentative discharge plan and contingency plans.
  • Participate in planning for and the execution of patient discharge experience.
  • Monitor patient experience: quality/timeliness/service appropriateness/payors/expectations.
  • Facilitate team conferences weekly and coordinate all treatment plan modifications.
  • Complete case management addendums and all required documentation.
  • Maintain knowledge of regulations/standards, company policies/procedures, and department operations.
  • Review/analyze case management reports, including Key Care Indicators, and plan appropriate actions.
  • Understand commercial contract levels, exclusions, payor requirements, and recertification needs.
  • Attend Acute Care Transfer (ACT) meetings to identify trends and collaboratively reduce ACTs.
  • Meet with patient/family per Patient Arrival and Initial Visit Standard within 24 hrs. of admission.
  • Perform assessment of goals and complete case management addendum within 48 hours of admission.
  • Educate patient/family on rehabilitation and Case Manager role; establish communication plan.
  • Schedule and facilitate family conferences as needed.
  • Assist patient with timely procuring/planning of resources to avoid discharge delays or issues.
  • Monitor compliance with regulations for orthotics and prosthetics ordering and payment.
  • Make appropriate/timely referrals, including documentation to post discharge providers/physician
  • Ensure accuracy of discharge and payor-related information in the patient record
  • Participate in utilization review process: data collection, trend review, and resolution actions.
  • Participate in case management on-call schedule as needed.

Qualifications

  • License or Certification:

    • Must be qualified to independently complete an assessment within the scope of practice of his/her discipline (for example, RN, SW, OT, PT, ST, and Rehabilitation Counseling).
    • If licensure is required for ones discipline within the state, individual must hold an active license.
    • Must meet eligibility requirements for CCM or ACM certification upon entry into this position OR within two years of entry into the position.
    • CCM or ACM certification required OR must be obtained within two years of being placed in the Case Manager II position.


Minimum Qualifications :

    • For Nursing, must possess minimum of an Associate Degree in Nursing, RN licensure with BSN preferred. A diploma is acceptable only in those states whose minimum requirement for licensure or certification is a diploma rather than an associate degree.
    • For all other eligible licensed or certified health care professionals, must possess a minimum of a bachelors degree and graduate degree is preferred.
    • 2 years of rehabilitation experience preferred.



The Encompass Health Way

We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!

At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.

We're eagerly looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!

Apply Now

Patient Care Technician

37544 Memphis, Tennessee Encompass Health

Posted 2 days ago

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Job Description

Nursing Assistant Career Opportunity (RNT)
Elevate Your Nursing Assistant Role at Encompass Health

Are you in search of a fulfilling career rooted in your community and heart? At Encompass Health, we extend a familial embrace from the outset, inviting you to be an influential presence in people's lives within your community. As a Nursing Assistant, your role extends beyond support, allowing you to utilize your specialized skills to provide compassionate, personalized care, and assist RNs in guiding patients through their rehabilitation journey. Access cutting-edge technology and collaborate within a supportive team, dedicating time to understand and help patients achieve their rehabilitation goals. Experience a fulfilling career with comprehensive benefits starting from day one, ensuring the peace of mind you deserve in your professional journey. Welcome to a rewarding role where your contribution nurtures impactful care and personal fulfillment.

A Glimpse into Our World

At Encompass Health, you'll experience the difference the moment you become a part of our team. Joining us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

Starting Perks and Benefits

Our benefits are designed to support your well-being and start on day one :
•Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
•Generous paid time off that accrues over time.
•Opportunities for tuition reimbursement and continuous education.
•Company-matching 401(k) and employee stock purchase plans.
•Flexible spending and health savings accounts.
•A vibrant community of individuals passionate about what they do; a definite benefit in our eyes.

Realize Your Vision as a Nursing Assistant
•Assist nurses with patients and treatments as needed, including helping patients with daily personal activities like bathing, dressing, grooming, and eating.
•Prepare and transport patients and communicate patient concerns to nurses.
•Build meaningful relationships with patients and their families, understanding their unique needs to facilitate their recovery.
•Celebrate victories and milestones achieved by our patients.

Qualifications
•High school diploma or equivalent preferred.
•CPR certification required.

The Encompass Health Way

We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!

At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.

We're eager to meet you, and we truly mean that. Join our family, and let's make a positive impact together!
View Now

Patient Care Technician - PCT

37501 Memphis, Tennessee Fresenius Medical Care Holdings, Inc.

Posted today

Job Viewed

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Job Description

Permanent
PURPOSE AND SCOPE:

Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Patient Related

Education:

  • Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.

Treatment:

  • Welcome assigned patients and inquire as to their wellbeing since their last treatment.
  • Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.
  • Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment
  • Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).   
  • Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.
  • Monitor patients’ response to dialysis therapy. 
  • Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.
  • Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure
  • Obtain Hemostasis and apply appropriate dressings.   
  • Evaluate the patient prior to discharge.
  • Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification   
  • Responsible for calculating and entry of individual patients’ dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.   
  • Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.   
  • Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification   
  • Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.   
  • Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.   
  • Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.  
  • Perform and document any intervention for unusual patient status and document patients' response to intervention.
  • Evaluate patients’ vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.
  • Obtain all prescribed laboratory testing and prepare specimens for collection.   
  • Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.   
  • Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.   
  • Monitors patients performing self-care under the supervision of RN.

Staff Related

  • Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.

Education/Communication:

  • Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices

  • Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.
  • Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.
  • Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).
  • Initiate Solution Delivery System (SDS) system.

RECORD KEEPING:

  • Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.
  • Enters all treatment data into the designated clinical application in an accurate and timely manner.
  • Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure

omitted entries are completed or corrected by appropriate staff.

  • Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.   
  • Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.   
  • Collect, label, appropriately prepare and store lab samples according required laboratory specifications.   
  • Ensure collection of lab specimens by appropriate lab courier.

   

INFECTION CONTROL:

  • Assists in collecting  information for infection control audits.   
  • Supports staff and patient Adherence to infection control practices.   
  • Follows infection control Policies and Procedures   
  • Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.

   

TRANSITIONAL CARE UNIT:

  • Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care   
  • Reinforces all education and care related matters as it relates to the new patient as allowed by state law
  • Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.   
  • Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.   
  • Sets and preforms a treatment on all machines used in the transitional care unit.
  • Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.
  • Assists with coordination of transition to patient’s modality choice.   
  • Assists with supply ordering and inventory for TCU   

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

  • Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the

Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable

accommodations can be made.

  • Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
  • The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials  
  • The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist” devices for the heavier items.

EDUCATION AND LICENSES:

  • High School diploma or G.E.D. required.
  • Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.
  • All appropriate state licensure, education, and training (if any) required.
  • Demonstrated commitment to organization culture, values, and customer service standards

EXPERIENCE AND REQUIRED SKILLS :

  • Previous patient care experience in a hospital setting or a related facility preferred.
  • Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.

ACKNOWLEDGEMENT:

I acknowledge that I have read and accepted this job description. I understand what is expected of me in this position, and I am able to perform the essential functions as outlined with or without reasonable accommodation. Furthermore, I understand that the duties and responsibilities listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. If I have any questions about duties and responsibilities not specified in this job description that I am asked to perform, I should discuss them with my immediate supervisor or my Human Resources representative.

Employee Name (Please Print)

Employee Signature

Date

ADDENDUM:

Home Therapies Program (Not Home Assist)

This list pertains to task performed in the Home Therapies program under the direct supervision of the Home Therapies registered nurse (HT RN)  and in compliance with state laws.

  • May assist HT RN on Home Visit as directed   
  • Reinforces PD/HHD patient education under supervision of HT Registered Nurse as permitted under state law   
  • Schedules and contacts patients regarding appointments   
  • Weigh patient and obtain vital signs   
  • Collect patient’s treatment records and review for completion. Notify RN of incomplete / missing records.
  • Cleaning and prepping treatment room; preparing charts prior to clinic visit   
  • Preparing lab tubes and requisitions & assisting with lab draw days both pre and post draw (PCT certified phlebotomy or per state regulations)   
  • Clerical duties as assigned (faxing, mailing to physician offices etc.)   
  • Set-up of the home hemodialysis machine and PD Cycler   
  • Assist with exit site care when directed by HT RN   
  • Warm dialysate solution when directed by the HT RN   
  • Obtain home hemodialysis water and dialysate samples and process for testing as directed by HT RN
  • Creates and sends patient reminders (supply inventory for order, Kt/V collection, bringing meds to clinic visit for review)   
  • Prepare initial patient chart for admission. Complies and maintains medical records according to company policy and procedure and in compliance with all appropriate regulatory requirements   
  • Maintains logs as directed and applicable
  • Support patient registration and use of connected health
  • Provide patient home support as indicated and permissible under state law and applicable regulations

Inventory of Home Program

  • Maintains par levels of home department supplies   
  • Files home patient packing slips/invoices   

Inventory for Patients

  • Assists patient with supply management and contacting customer service   

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

EOE, disability/veterans

Apply Now

Patient Care Technician - PCT

38138 Germantown, Tennessee Fresenius Medical Care Holdings, Inc.

Posted today

Job Viewed

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Job Description

Permanent

About this role: As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting people who entrust us with their care, their families, and your fellow care team members. You will build deep relationships with patients when they come into our clinic.

How you grow or advance: Previous healthcare experience is not required to join us as a PCT. Passion for helping others, teamwork, and a desire to learn and grow are what you need to be successful. We will provide robust training and support as you kick off your career, and we will introduce you to career path options as you grow with us either as a PCT or venture into a new role such as Registered Nurse or a leadership role.

Our culture: We believe our employees are our most important asset — we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, scholarships to family members, relief when natural disasters strike, and financial support when personal hardship hits; we take care of our people.

Our focus on diversity: We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart.

At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

As a member of the nephrology healthcare team, you will provide safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse.

  • Sets up, tests, and operates hemodialysis machines for patient treatments.
  • Obtains and documents necessary pre- and post-treatment vital signs and weight for each patient.
  • Evaluates vascular access pre-treatment and performs vascular access cannulation.
  • Evaluates intradialytic problems and provides intervention as prescribed by physician order or as directed.
  • Monitors patients’ response to dialysis therapy.
  • Evaluates patient prior to termination of venous access and discontinues dialysis treatment according to established procedures.
  • Reports any significant information and/or change in patient condition directly to supervisor.
  • Enters all treatment data into the designated clinical application in an accurate and timely manner.
  • Collects, labels, appropriately prepares, and stores lab samples according to required laboratory specifications.
  • Cleans and disinfects dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.
  • Assists other healthcare members in providing patient education.
  • Prepares, organizes, and efficiently uses supplies and equipment to prevent waste.

EDUCATION AND LICENSES :

  • High school diploma or G.E.D. required.

EXPERIENCE AND REQUIRED SKILLS :

  • Qualities and traits: dependable, compassionate, caring, supportive, collaborative, reliable.
  • Previous patient care experience in a hospital setting or a related facility (preferred but not required).
  • Continued employment is dependent on successful completion of the Fresenius Medical Care dialysis training program and successful completion of CPR certification.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Employees are required to take the Ishihara's Color Blindness test as a condition of employment.  Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. We will consider whether reasonable accommodations can be made.
  • Day-to-day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, business unit and corporate meetings may be required.
  • The work environment is characteristic of a healthcare facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
  • The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional basis lift up to 40 lbs., as high as 5 feet. There is a 2-person assist program and "material assist” devices for the heavier items.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

EOE, disability/veterans

Apply Now

Patient Care Technician - PCT

37501 Memphis, Tennessee Fresenius Medical Care Holdings, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

Permanent

PURPOSE AND SCOPE:

Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Patient Related

Education:

  • Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.

Treatment:

  • Welcome assigned patients and inquire as to their wellbeing since their last treatment.

  • Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.

  • Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment

  • Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).   

  • Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.   

  • Monitor patients’ response to dialysis therapy. 

  • Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.   

  • Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure

  • Obtain Hemostasis and apply appropriate dressings.   

  • Evaluate the patient prior to discharge.

  • Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification   

  • Responsible for calculating and entry of individual patients’ dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.   

  • Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.   

  • Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification   

  • Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.   

  • Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.

  • Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.

  • Perform and document any intervention for unusual patient status and document patients' response to intervention.

  • Evaluate patients’ vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.

  • Obtain all prescribed laboratory testing and prepare specimens for collection.   

  • Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.   

  • Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.   

  • Monitors patients performing self-care under the supervision of RN.

Staff Related

  • Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.

Education/Communication:

  • Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices

  • Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.

  • Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.

  • Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).

  • Initiate Solution Delivery System (SDS) system.

RECORD KEEPING:

  • Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.  

  • Enters all treatment data into the designated clinical application in an accurate and timely manner.   

  • Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure

omitted entries are completed or corrected by appropriate staff.

  • Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.

  • Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.   

  • Collect, label, appropriately prepare and store lab samples according required laboratory specifications.   

  • Ensure collection of lab specimens by appropriate lab courier.

   

INFECTION CONTROL:

  • Assists in collecting  information for infection control audits.   

  • Supports staff and patient Adherence to infection control practices.   

  • Follows infection control Policies and Procedures   

  • Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.

   

TRANSITIONAL CARE UNIT:

  • Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care 

  • Reinforces all education and care related matters as it relates to the new patient     as allowed by state law

  • Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.   

  • Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.

  • Sets and preforms a treatment on all machines used in the transitional care unit.

  • Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.

  • Assists with coordination of transition to patient’s modality choice.   

  • Assists with supply ordering and inventory for TCU   

PHYSICAL DEMANDS AND WORKING CONDITIONS:

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  • The physical demands and work environment characteristics described here are representative of those an employee

  • encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable

    individuals with disabilities to perform the essential functions.

    • Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the

    Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable

    accommodations can be made.

    • Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.   

    • The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials   

    • The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist” devices for the heavier items.

    EDUCATION AND LICENSES:

    • High School diploma or G.E.D. required.

    • Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.

    • All appropriate state licensure, education, and training (if any) required.

    • Demonstrated commitment to organization culture, values, and customer service standards

    EXPERIENCE AND REQUIRED SKILLS :

    • Previous patient care experience in a hospital setting or a related facility preferred.

    • Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.

    EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

    Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

    EOE, disability/veterans

    Apply Now

    Patient Care Technician - PCT

    37501 Memphis, Tennessee Fresenius Medical Care Holdings, Inc.

    Posted 5 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Permanent
    PURPOSE AND SCOPE:

    Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).

    PRINCIPAL DUTIES AND RESPONSIBILITIES:

    Patient Related

    Education:

    • Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.

    Treatment:

    • Welcome assigned patients and inquire as to their wellbeing since their last treatment.
    • Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.
    • Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment
    • Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).   
    • Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.   
    • Monitor patients’ response to dialysis therapy. 
    • Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.   
    • Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure
    • Obtain Hemostasis and apply appropriate dressings.   
    • Evaluate the patient prior to discharge.
    • Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification   
    • Responsible for calculating and entry of individual patients’ dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.   
    • Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.   
    • Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification   
    • Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.   
    • Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.
    • Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.
    • Perform and document any intervention for unusual patient status and document patients' response to intervention.
    • Evaluate patients’ vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.
    • Obtain all prescribed laboratory testing and prepare specimens for collection.   
    • Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.   
    • Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.   
    • Monitors patients performing self-care under the supervision of RN.

    Staff Related

    • Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.

    Education/Communication:

    • Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices

    • Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.
    • Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.
    • Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).
    • Initiate Solution Delivery System (SDS) system.

    RECORD KEEPING:

    • Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.  
    • Enters all treatment data into the designated clinical application in an accurate and timely manner.   
    • Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure

    omitted entries are completed or corrected by appropriate staff.

    • Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.
    • Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.   
    • Collect, label, appropriately prepare and store lab samples according required laboratory specifications.   
    • Ensure collection of lab specimens by appropriate lab courier.

       

    INFECTION CONTROL:

    • Assists in collecting  information for infection control audits.   
    • Supports staff and patient Adherence to infection control practices.   
    • Follows infection control Policies and Procedures   
    • Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.

       

    TRANSITIONAL CARE UNIT:

    • Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care 
    • Reinforces all education and care related matters as it relates to the new patient     as allowed by state law
    • Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.   
    • Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.
    • Sets and preforms a treatment on all machines used in the transitional care unit.
    • Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.
    • Assists with coordination of transition to patient’s modality choice.   
    • Assists with supply ordering and inventory for TCU   

    PHYSICAL DEMANDS AND WORKING CONDITIONS:

    • The physical demands and work environment characteristics described here are representative of those an employee

    encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable

    individuals with disabilities to perform the essential functions.

    • Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the

    Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable

    accommodations can be made.

    • Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.   
    • The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials   
    • The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist” devices for the heavier items.

    EDUCATION AND LICENSES:

    • High School diploma or G.E.D. required.
    • Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.
    • All appropriate state licensure, education, and training (if any) required.
    • Demonstrated commitment to organization culture, values, and customer service standards

    EXPERIENCE AND REQUIRED SKILLS :

    • Previous patient care experience in a hospital setting or a related facility preferred.
    • Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.

    EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

    Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

    EOE, disability/veterans

    Apply Now

    Patient Care Technician Float

    37501 Memphis, Tennessee The Little Clinic

    Posted 7 days ago

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    Job Description

    Permanent
    Under the day to day direction of the on-duty nurse practitioner/physician assistant, the general purpose of the patient care technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience. Responsible for performing all the appropriate administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.At The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in knowing we are helping individuals live healthier lives right in our communities. If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education. Here, people matter. That's why we strive to supply the ingredients you need to create your own recipe for success at work and in life. We help feed your future by supplying the value and care you need to grow. So, whether you're looking for balanced, competitive benefits and rewards or ongoing opportunities for growth and development- we have you covered. We are always looking for extraordinary talent to join our growing team!

    What you'll receive from us:

    The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

    • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
    • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
    • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
    • Valuable associate discounts on purchases, including food, travel, technology and so much more.
    • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
    • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
    For more information about benefits and eligibility, please visit our Benefits Page ! Minimum

    - High School Diploma or GED
    - Basic computer skills
    - Excellent administrative, communication, and organizational skill with high attention to detail
    - Basic math skills (i.e., counting, addition, and subtraction)
    - Ability to work cooperatively in a fast-paced, team-based environment
    - Excellent customer service, organizational, and task-management skills

    Desired

    - Any previous experience in retail, customer service, or healthcare
    - Knowledge of infection control practices- Assist in maintaining a safe, quality-based, survey-ready healthcare environment as required to maintain Joint Commission Accreditation
    - Greet any customers or potential patients while in the front area or near the clinic
    - Clean and organize the clinic space daily, including, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture, cleaning examination rooms after patient visits, and equipment disinfection
    - Answer questions, following HIPAA guidelines while in the front area. Consult with the provider for questions related to scope of services (i.e., what is in scope or out of scope)
    - Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow
    - Complete the registration process, placing the patient under the respective scheduler book for the provider on duty
    - Verify the patient or responsible party's identity using a government-issued source
    - Determine method of payment, describing the options of payment available, including prompt pay, voucher system, or filing with one of our accepted insurance plans; collect payments and log in the EHR
    - Collect the patient or responsible party's insurance information, if applicable; collect payments and log in the EHR
    - Scanning all appropriate documents or alert the provider if they need to complete the scanning
    - Escort the patient to the exam room and determine the patient's chief complaint
    - Obtain vital signs and patient history and enter the data in the EHR in designated clinics with completed competencies
    - Continue to process the patients in the waiting following appropriate clinic flow
    - Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods
    - Answer phones, responds to questions, and return patient/provider calls; complete daily patient call backs per policy
    - Participate in and prepare for off-site events as needed
    - Put together weekly order supplies for provider's approval; prepare packages, laboratory specimens, and mail for shipping
    - If a float: Travel to designated clinics within a specified geographic area
    - Advanced Patient Care Technicians, who have completed required competencies, may assist the provider within specified company protocols to obtain specimens for testing as ordered by provider on duty as well as report negative labs to patients per direction of provider
    - Must be able to perform the essential job functions of this position with or without reasonable accommodation

    Apply Now
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    PATIENT CARE TECH BARTLETT

    38002 Arlington, Tennessee The Little Clinic

    Posted 8 days ago

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    Job Description

    Permanent
    Under the day to day direction of the on-duty nurse practitioner/physician assistant, the general purpose of the patient care technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience. Responsible for performing all the appropriate administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum

    - High School Diploma or GED
    - Basic computer skills
    - Excellent administrative, communication, and organizational skill with high attention to detail
    - Basic math skills (i.e., counting, addition, and subtraction)
    - Ability to work cooperatively in a fast-paced, team-based environment
    - Excellent customer service, organizational, and task-management skills

    Desired

    - Any previous experience in retail, customer service, or healthcare
    - Knowledge of infection control practices- Assist in maintaining a safe, quality-based, survey-ready healthcare environment as required to maintain Joint Commission Accreditation
    - Greet any customers or potential patients while in the front area or near the clinic
    - Clean and organize the clinic space daily, including, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture, cleaning examination rooms after patient visits, and equipment disinfection
    - Answer questions, following HIPAA guidelines while in the front area. Consult with the provider for questions related to scope of services (i.e., what is in scope or out of scope)
    - Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow
    - Complete the registration process, placing the patient under the respective scheduler book for the provider on duty
    - Verify the patient or responsible party's identity using a government-issued source
    - Determine method of payment, describing the options of payment available, including prompt pay, voucher system, or filing with one of our accepted insurance plans; collect payments and log in the EHR
    - Collect the patient or responsible party's insurance information, if applicable; collect payments and log in the EHR
    - Scanning all appropriate documents or alert the provider if they need to complete the scanning
    - Escort the patient to the exam room and determine the patient's chief complaint
    - Obtain vital signs and patient history and enter the data in the EHR in designated clinics with completed competencies
    - Continue to process the patients in the waiting following appropriate clinic flow
    - Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods
    - Answer phones, responds to questions, and return patient/provider calls; complete daily patient call backs per policy
    - Participate in and prepare for off-site events as needed
    - Put together weekly order supplies for provider's approval; prepare packages, laboratory specimens, and mail for shipping
    - If a float: Travel to designated clinics within a specified geographic area
    - Advanced Patient Care Technicians, who have completed required competencies, may assist the provider within specified company protocols to obtain specimens for testing as ordered by provider on duty as well as report negative labs to patients per direction of provider
    - Must be able to perform the essential job functions of this position with or without reasonable accommodation

    Apply Now

    Patient Care Technician - PCT

    37501 Memphis, Tennessee Fresenius Medical Care Holdings, Inc.

    Posted 10 days ago

    Job Viewed

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    Job Description

    Permanent

    About this role: As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting people who entrust us with their care, their families, and your fellow care team members. You will build deep relationships with patients when they come into our clinic.

    How you grow or advance: Previous healthcare experience is not required to join us as a PCT. Passion for helping others, teamwork, and a desire to learn and grow are what you need to be successful. We will provide robust training and support as you kick off your career, and we will introduce you to career path options as you grow with us either as a PCT or venture into a new role such as Registered Nurse or a leadership role.

    Our culture: We believe our employees are our most important asset — we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, scholarships to family members, relief when natural disasters strike, and financial support when personal hardship hits; we take care of our people.

    Our focus on diversity: We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart.

    At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today.

    PRINCIPAL DUTIES AND RESPONSIBILITIES:

    As a member of the nephrology healthcare team, you will provide safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse.

    • Sets up, tests, and operates hemodialysis machines for patient treatments.
    • Obtains and documents necessary pre- and post-treatment vital signs and weight for each patient.
    • Evaluates vascular access pre-treatment and performs vascular access cannulation.
    • Evaluates intradialytic problems and provides intervention as prescribed by physician order or as directed.
    • Monitors patients’ response to dialysis therapy.
    • Evaluates patient prior to termination of venous access and discontinues dialysis treatment according to established procedures.
    • Reports any significant information and/or change in patient condition directly to supervisor.
    • Enters all treatment data into the designated clinical application in an accurate and timely manner.
    • Collects, labels, appropriately prepares, and stores lab samples according to required laboratory specifications.
    • Cleans and disinfects dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.
    • Assists other healthcare members in providing patient education.
    • Prepares, organizes, and efficiently uses supplies and equipment to prevent waste.

    EDUCATION AND LICENSES :

    • High school diploma or G.E.D. required.

    EXPERIENCE AND REQUIRED SKILLS :

    • Qualities and traits: dependable, compassionate, caring, supportive, collaborative, reliable.
    • Previous patient care experience in a hospital setting or a related facility (preferred but not required).
    • Continued employment is dependent on successful completion of the Fresenius Medical Care dialysis training program and successful completion of CPR certification.

    PHYSICAL DEMANDS AND WORKING CONDITIONS:

    The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Employees are required to take the Ishihara's Color Blindness test as a condition of employment.  Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. We will consider whether reasonable accommodations can be made.
    • Day-to-day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, business unit and corporate meetings may be required.
    • The work environment is characteristic of a healthcare facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
    • The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional basis lift up to 40 lbs., as high as 5 feet. There is a 2-person assist program and "material assist” devices for the heavier items.

    EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

    Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

    EOE, disability/veterans

    Apply Now

    Patient Care Technician - PCT

    37501 Memphis, Tennessee Fresenius Medical Care Holdings, Inc.

    Posted 15 days ago

    Job Viewed

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    Job Description

    Permanent

    PURPOSE AND SCOPE:

    Supports FMCNA’s mission, vision, core values and customer service philosophy.  Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements.

     

    Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with FMCNA policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines.  Assist in the maintenance of a safe and clean working environment. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMC Quality Enhancement Goals (QEP).

     

    DUTIES / ACTIVITIES:

    CUSTOMER SERVICE:

    • Responsible for driving the FMS culture through values and customer service standards.
    • Accountable for outstanding customer service to all external and internal customers.
    • Develops and maintains effective relationships through effective and timely communication.
    • Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

     

    PRINCIPAL RESPONSIBILITIES AND DUTIES

    PATIENT CARE:

    • Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.
    • Welcome assigned patients and inquire as to their well-being since their last treatment. Report any complaints or observations to the nurse supervisor.
    • Evaluate vascular access for patency and report any unusual findings to nurse supervisor.
    • Obtain necessary pre and post treatment vital signs and weight.  Report unusual findings to nurse supervisor.
    • Perform vascular access evaluation pre-treatment and report unusual findings to nurse supervisor.
    • Perform vascular access cannulation and report any difficulties in cannulation or unusual findings to nurse supervisor.
    • Perform administration of Heparin as delegated or as allowed by state law. 
    • Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).
    • Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.
    • Monitor patients’ response to dialysis therapy and report any unusual findings to nurse supervisor.
    • Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.
    • Discontinue dialysis treatment according to established procedures,
    • Evaluate patient prior to termination of venous access - standing & sitting blood pressure.
    • Obtain Hemostasis and apply appropriate dressings.  
    • Evaluate the patient for prior to discharge and report any unusual findings to nurse supervisor.
    • Perform and record Pre and Post dialysis evaluation, weight and vital signs with initial identification.
    • Responsible for calculating and entry of individual patients’ dialysis machine programming for Ultrafiltration (UF) goal; treatment time; Sodium (Na) modeling; and UF modeling as prescribed.
    • Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits (NVL) 160.
    • Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification.
    • Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.
    • Report any significant information and/or change in patient condition directly to the nurse supervisor. 
    • Observe patient, and conduct machine safety checks according to facility policy.  Report any change or unusual findings to the nurse supervisor.
    • Perform and document any intervention for unusual patient status and document patients' response to intervention.
    • Evaluate patients’ vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the nurse supervisor.
    • Obtain all prescribed laboratory testing and prepare specimens for collection.

     

    MAINTENANCE/TECHNICAL:

    • Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.
    • Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.
    • Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate.
    • Perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).
    • Initiate Solution Delivery System (SDS) system. 
    • Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.
    • Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.

     

    CLERICAL & ADMINISTRATIVE:

    • Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities. 
    • Enters all treatment data into the designated clinical application accurately and in a timely manner.
    • Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure omitted entries are completed or corrected where appropriate.
    • Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.
    • Prepare lab requisitions for prescribed or stat Lab specimens according to laboratory destination.
    • Collect, label, appropriately prepare and store lab samples according required laboratory specifications.
    • Ensure collection of lab specimens by appropriate lab courier.

     

    OTHER:

    • Perform additional duties as assigned.

     

    ADDENDUM FOR PATIENT CARE TECHNICIANS WORKING IN THE HOME PROGRAMS (NOT HOME ASSIST):

    Assisting the HT RN:

    • May assist HT RN on Home Visit as directed
    • Reinforces  PD / HHD education under supervision of qualified HT RN
    • Schedules and contacts patients regarding appointments
    • Weigh patient and obtain vital signs
    • Collect treatment records and review for completion. Notify RN of incomplete / missing records.
    • Cleaning and prepping treatment room; prep charts
    • Preparing lab tubes and requisitions & assisting with lab draw days both pre and post draw (PCT certified phlebotomy or per state regulations)
    • Clerical duties as assigned (faxing, mailing to physician offices etc.)
    • Obtain home hemo water sampling as directed by the HT RN
    • Set-up of the home hemo machine and PD Cycler.
    • Assist with exit site care when directed by HT RN.
    • Warm dialysate solution when directed by the HT RN
    • Draw dialysate solution for testing as directed by the HT RN
    • Creates and sends patient reminders (supply inventory for order, Kt/V collection, bringing meds to clinic visit for review)
    • Assembles/breaks down charts/thins charts
    • Maintains logs as directed and applicable
    • Inventory of Home Program
    • Maintains par levels of home department supplies
    • Files home patient packing slips/invoices
    • Inventory for Patients
    • Assists patient with supply management and contacting customer service

    PHYSICAL DEMANDS AND WORKING CONDITIONS:

     

    The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    Employees are required to take the Ishihara’s Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.

     

    Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians.  The position requires travel between assigned facilities and various locations within the community.  Travel to regional, Business Unit and Corporate meetings may be required.

     

    The work environment is characteristic of a health care facility with air temperature control and moderate noise levels.  May be exposed to infectious and contagious diseases/materials

     

    The position provides direct patient care that regularly involves heavy lifting and moving of patients, and assisting with ambulation.  Equipment aids and/or coworkers may provide assistance.  This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force.  The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet.  There is a two-person assist program and "material assist” devices for the heavier items.

     

    EDUCATION

    • Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification or High School diploma or G.E.D. and must meet certification requirements within the required state or CMS timeline.
    • All appropriate state licensure, education and training (if any) required. 

     

    EXPERIENCE AND REQUIRED SKILLS

    • Previous patient care experience in a hospital setting or related facility preferred.
    • Continued employment is dependent on successful completion of the FMCNA dialysis training program and successful completion of CPR certification.

     

     

    EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

     

    Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

    EOE, disability/veterans

    Apply Now
     

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