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Customer service representative
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The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.
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Data Entry Clerk
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Job Description:
Blue Bunny Inc. is looking for a detail-oriented Data Entry Clerk to join our growing team. You’ll be responsible for entering, updating, and maintaining accurate data in our system. No prior experience required — we provide full training!
Responsibilities:
Input and update data into company databases.
Verify data accuracy and correct any errors.
Maintain confidentiality of sensitive information.
Support administrative tasks when needed.
Requirements:
Basic computer and typing skills.
Attention to detail and accuracy.
Ability to work independently and meet deadlines.
Reliable internet connection (for remote work).
Benefits:
Weekly pay
Flexible hours (part-time/full-time options)
Remote work opportunity
Training provided
About Blue Bunny Inc.:
Blue Bunny Inc. is a well-established Canadian company known for its dedication to quality and innovation. We pride ourselves on building a positive, inclusive work environment where every team member can grow. Our company continues to expand across North America, offering exciting opportunities for motivated individuals.
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Remote Data Entry Clerk
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Lucke13 Landscape Services is seeking a motivated and detail-oriented Remote Data Entry Clerk . We're a growing company dedicated to providing high-quality landscape design, installation, and maintenance services.
The Data Entry Clerk will be responsible for accurately inputting, updating, and maintaining various types of data into our company's systems and databases. This includes information related to client projects, invoices, vendor details, and employee records. The ideal candidate will have strong organizational skills, a keen eye for detail, and the ability to work independently to meet deadlines.
Key Responsibilities:
-Enter and update data from source documents into our database systems.
-Verify data accuracy and completeness, correcting any inconsistencies or errors.
-Maintain and organize physical and digital files for easy retrieval.
-Prepare and sort documents for data entry.
-Generate reports and summaries as needed.
-Adhere to data confidentiality and security procedures.
-Communicate effectively with other team members to ensure data integrity.
Qualifications:
-Proven experience as a Data Entry Clerk or in a similar administrative role.
-Proficient in Microsoft Office (Word, Excel) and data management software.
-Excellent typing speed and accuracy.
-Strong attention to detail and organizational skills.
-Ability to work independently and manage time effectively.
-High school diploma or equivalent; an Associate's degree is a plus.
-Reliable internet connection and a suitable home office setup.
Benefits & Compensation:
-Salary: We offer a competitive hourly wage of $22 - $27 per hour, depending on experience.
-Flexible Schedule: Enjoy the flexibility to manage your work and personal life.
-Work-from-Home: Save time and money on commuting.
-Paid Time Off: Accrue paid time off for vacations and personal needs.
-Professional Development: Opportunities for training and development to enhance your skills.
We look forward to hearing from you!
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Medical - Medical Assistant
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We are seeking to hire a medical assistant who will be responsible for assisting with administrative duties at our facility. As a successful candidate, you will be responsible for obtaining patient records and test results, coordinating daily administrative tasks, preparing treatment rooms for examinations, and assisting our practitioners during medical procedures.
To be successful in this role, you will need to be certified from a medical assistant program and have at least one to two years of prior experience in a medical setting. A basic understanding of patient care and medical terminology will be a huge advantage for you.
Medical Assistant Responsibilities:- Obtaining and recording patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality.
- Coordinating the daily administrative activities, including scheduling, patient check-in and check-out, and patient medical record maintenance.
- Preparing treatment rooms for clinical examinations and assisting practitioners with medical procedures and other patient care.
- Delivering compassionate support, attention, and assistance to patients and families.
- Ensuring compliance with all health care regulations, including HIPAA and OSHA.
- Preparing and administering medications for patients as directed by physicians.
- Must have certification from a medical assistant program or military medical corpsman program.
- One to two years of experience in a medical setting.
- Have a high school diploma, bachelor's degree, or equivalent.
- A basic understanding of patient care, medical terminology, coding procedures, reference tools, and appropriate clinical pharmacology for medical assistant practice scope.
- Excellent interpersonal, organizational, and customer service skills.
- Familiarity with electronic medical health care record systems.
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Cost Estimator
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We are looking to hire an experienced cost estimator to provide expert cost analysis services for our clients. In this role, you will be required to consult with clients and visit job sites, collect and analyze data, and provide accurate estimates of project costs including labor, production time, and materials.
To ensure success as a cost estimator, you should have in-depth knowledge of construction and mechanical processes, a good eye for detail, and advanced mathematical skills. A top-class cost estimator can see the big picture of a project and accurately estimate all costs involved.
Cost Estimator Responsibilities:- Meeting with clients to discuss the scope and scale of the project.
- Traveling to job sites to gather information on materials, labor, and other factors.
- Collaborating with engineers, contractors, and architects.
- Consulting with industry experts to discuss cost estimates.
- Identifying and quantifying all cost factors involved in the project.
- Using computer software to calculate cost estimates.
- Preparing and presenting cost reports for clients.
- Reviewing expenditure statements during all phases of the project.
- Bachelor’s degree in engineering, construction management, or a similar field.
- Proven work experience as a cost estimator.
- Advanced knowledge of construction and engineering processes.
- High-level mathematical skills.
- Ability to read and interpret blueprints.
- Good verbal and written communication skills.
- Advanced analytical skills.
- Proficient with computer estimation software.
- Good project management skills.
- Ability to travel.
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Technical Engineering
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The Technical Engineer is responsible for designing, developing, testing, and implementing engineering solutions to support production, operations, and product development. This role involves applying engineering principles to ensure technical excellence, efficiency, and compliance with standards.
Key Responsibilities:
- Provide technical support and expertise in the design, installation, and maintenance of systems, equipment, or processes.
- Analyze technical problems and develop innovative solutions to improve performance, reliability, and cost-effectiveness.
- Collaborate with cross-functional teams—including design, manufacturing, and quality—to ensure seamless project execution.
- Prepare and review technical drawings, specifications, and documentation.
- Conduct system testing, troubleshooting, and root-cause analysis of technical issues.
- Assist in product development and prototype testing.
- Ensure compliance with engineering standards, safety regulations, and company policies.
- Support continuous improvement initiatives through data analysis and process optimization.
Qualifications:
- Bachelor’s degree in Engineering (Mechanical, Electrical, Civil, Industrial, or related field).
- Strong understanding of engineering principles, tools, and methodologies.
- Proficiency in CAD software and technical documentation.
- Excellent analytical and problem-solving skills.
- Effective communication and teamwork abilities.
- Familiarity with industry-specific regulations and standards (e.g., ISO, ASME, IEC).
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Administrative Support Officer
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Job Title: Administrative Support Officer
Job Description:
The Administrative Support Officer plays a key role in ensuring the efficient and smooth operation of the charity’s day-to-day activities. The primary responsibilities include providing administrative support across various teams, managing calendars, scheduling meetings, and handling communication both internally and externally. The officer will maintain accurate records, assist with data entry, prepare reports, and manage files and documents. Additionally, they will support event planning, coordinate logistics, and assist with volunteer management.
The role requires strong organizational skills to track and manage tasks, ensuring deadlines are met and office systems run effectively. The officer will also handle general office duties such as answering phones, responding to emails, and ordering office supplies. Collaboration with other team members, volunteers, donors, and partners is crucial, along with ensuring all activities align with the charity’s mission and values.
The ideal candidate will be proactive, detail-oriented, and able to work independently and as part of a team. Prior administrative experience in a nonprofit setting is preferred, along with proficiency in office software and databases.
Key Skills:
- Strong organizational and time-management skills
- Effective communication and interpersonal abilities
- Proficiency in Microsoft Office and office management tools
- Ability to multitask and prioritize effectively
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Technical project support
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The Technical Project Support role provides administrative, technical, and coordination support to ensure the successful planning, execution, and delivery of technical projects. The role bridges communication between technical teams, project managers, and clients, ensuring project milestones are met efficiently and accurately.
Key Responsibilities:
- Project Coordination:
- Assist in planning, organizing, and monitoring project activities and timelines.
- Support the preparation of project documentation, reports, and status updates.
- Track progress against milestones and escalate potential risks or delays to the project manager.
- Technical Assistance:
- Provide hands-on technical support for project implementation and testing as required.
- Help configure, troubleshoot, and maintain project-related systems, tools, or software.
- Collaborate with developers, engineers, or analysts to ensure technical requirements are met.
- Communication & Documentation:
- Maintain clear communication with internal teams, vendors, and clients.
- Document technical processes, procedures, and project outcomes.
- Support project meetings by preparing agendas, notes, and follow-up actions.
- Quality & Compliance:
- Ensure that all project deliverables meet quality standards and specifications.
- Assist with audits, compliance checks, and risk assessments where applicable.
Qualifications & Experience:
- Bachelor’s degree in Information Technology, Computer Science, Engineering, Project Management, or a related field.
- 1–3 years of experience in technical project coordination, IT support, or project administration.
- Understanding of project management methodologies (Agile, Scrum, or Waterfall).
- Basic knowledge of IT systems, software development, or technical infrastructure.
- Proficiency in project management and collaboration tools (e.g., JIRA, Trello, Asana, Microsoft Project, or Confluence).
- Strong MS Office skills (Excel, Word, PowerPoint).
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Female Personal Assistant Needed
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We are seeking a highly organized and proactive Personal Assistant to provide comprehensive administrative support in a fully remote capacity. The ideal candidate will be a self-starter with exceptional communication skills, attention to detail, and the ability to manage multiple priorities while maintaining confidentiality and professionalism.
Key Responsibilities- Manage and maintain complex calendars, scheduling appointments, meetings, and travel arrangements across multiple time zones
- Handle correspondence including emails, phone calls, and written communications on behalf of the executive
- Coordinate domestic and international travel logistics, including flights, accommodations, ground transportation, and detailed itineraries
- Prepare reports, presentations, and documents with accuracy and attention to detail
- Conduct research and compile information for various projects and initiatives
- Process expenses, invoices, and maintain organized records of financial transactions
- Manage personal errands and tasks as needed, including online purchases and vendor coordination
- Anticipate needs and proactively address potential scheduling conflicts or logistical challenges
- Maintain strict confidentiality regarding sensitive business and personal matters
- Serve as a liaison between the executive and internal/external stakeholders
- Minimum 3-5 years of experience as a Personal Assistant, Executive Assistant, or similar role
- Proven ability to work independently in a remote environment with minimal supervision
- Exceptional organizational and time management skills with the ability to prioritize effectively
- Outstanding written and verbal communication skills
- Advanced proficiency in Microsoft Office Suite, Google Workspace, and project management tools
- Strong problem-solving abilities and resourcefulness
- Discretion and trustworthiness when handling confidential information
- Flexibility to accommodate varying schedules and occasional after-hours availability
- Reliable high-speed internet connection and dedicated home office space
- Bachelor's degree or equivalent experience
- Experience supporting C-level executives
- Familiarity with expense management software and CRM platforms
- Background in event planning or project coordination
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Software Tester
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The Software Tester is responsible for ensuring the quality, reliability, and performance of software applications through thorough testing and validation. This role involves identifying bugs, verifying fixes, and ensuring that developed software meets both functional and technical requirements before release.
Key Responsibilities:
- Testing & Quality Assurance:
- Design, develop, and execute test plans, test cases, and test scripts based on software requirements.
- Perform various types of testing (functional, regression, integration, system, and user acceptance).
- Identify, document, and track defects using bug tracking tools.
- Validate bug fixes and ensure issues are resolved prior to release.
- Collaboration & Documentation:
- Work closely with developers, business analysts, and project managers to understand requirements and acceptance criteria.
- Provide clear and detailed feedback on software performance and usability.
- Maintain comprehensive documentation of test results and processes.
- Automation & Continuous Improvement:
- Support the creation and maintenance of automated test scripts when applicable.
- Contribute to improving testing efficiency, tools, and methodologies.
- Participate in reviews of specifications, user stories, and design documents to ensure testability.
Qualifications & Experience:
- Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or related field.
- 1–3 years of experience in software testing or quality assurance (entry-level roles may accept fresh graduates with strong technical aptitude).
- Understanding of software development life cycle (SDLC) and software testing life cycle (STLC).
- Experience with testing tools such as JIRA, TestRail, Selenium, Postman, or Bugzilla.
- Familiarity with both manual and automated testing approaches.
- Basic knowledge of programming or scripting languages (e.g., Java, Python, JavaScript) is an advantage.