3,404,856 Jobs in the United States

A customer service role involves being the frontline representative of a company, addressing customer inquiries, resolving issues, and ensuring a positive experience. Core responsibilities include responding to customer queries via phone, email, chat, or in-person, troubleshooting problems, processing orders, and providing product or service information. The role demands excellent communication skills, patience, and empathy to handle diverse customer needs and complaints effectively. Representatives must listen actively, clarify concerns, and offer solutions promptly while maintaining professionalism, even under pressure. Familiarity with company policies, products, and CRM systems is essential for accurate and efficient service. Problem-solving skills are critical for resolving issues like refunds, exchanges, or technical difficulties. The role often involves collaborating with other departments to ensure customer satisfaction and may include upselling or cross-selling to enhance the customer experience. A successful customer service professional builds trust, fosters loyalty, and contributes to the company’s reputation. Adaptability, time management, and a customer-centric mindset are key to thriving in this dynamic role, which often serves as the bridge between a business and its clients, directly impacting retention and brand perception.

You will be responsible for providing real-time online customer support through chat platforms. They help customers with product inquiries, resolve complaints, and ensure a smooth and satisfying online experience. This role requires excellent communication skills, quick thinking, and a friendly, professional attitude.

• Respond promptly to customer inquiries via live chat or messaging systems.
• Provide accurate information about products, services, pricing, or company policies.
• Resolve customer complaints and escalate complex issues to the appropriate department.
• Maintain a positive, empathetic, and professional attitude toward customers.
• Record details of customer interactions and feedback.
• Follow communication scripts and guidelines when handling different customer types.
• Identify opportunities to cross-sell or upsell products when appropriate.
• Collaborate with the customer service and sales teams to improve client satisfaction.
• Meet performance targets such as response time, resolution rate, and customer satisfaction.

• High school diploma or equivalent (Bachelor’s degree preferred).
• Proven experience in customer service, live chat, or support roles.
• Strong written communication and typing skills.
• Ability to multitask and work under pressure.
• Excellent problem-solving and conflict-resolution skills.
• Familiarity with CRM or chat tools (e.g., Zendesk, Intercom, LiveChat, Freshdesk).
• Basic computer literacy and ability to learn new systems quickly.
• Patience, empathy, and a customer-focused attitude.

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

responsible for planning, executing, and closing projects on time, within budget, and according to specifications. This role involves coordinating team members, managing resources, and communicating with stakeholders to ensure successful project delivery.

• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Coordinate internal teams and external partners to ensure smooth workflow.
• Monitor project progress and make necessary adjustments to meet goals.
• Manage project risks and issues, ensuring they are identified and resolved promptly.
• Prepare and present regular project updates and reports to management and stakeholders.
• Ensure project deliverables meet quality standards and client expectations.
• Manage project documentation, contracts, and records.
• Foster teamwork and maintain strong communication across departments.

• Bachelor’s degree in Business Administration, Management, Engineering, or a related field.
• Proven experience as a Project Manager or in a similar role.
• Strong organizational and time management skills.
• Excellent communication and leadership abilities.
• Proficiency in project management tools (e.g., MS Project, Trello, Asana, Jira).
• Problem-solving and decision-making skills.
• Certification such as PMP, PRINCE2, or Agile is an added advantage.

• Office setting (onsite or hybrid).
• May require travel to client sites or project locations.

Job Title: Computer Technician
Location: [United State / Remote]
Employment Type: Full-Time / Part-Time
Salary Range : 25 –45 per hour

Job Summary:
We are seeking a skilled and reliable Computer Technician to join our team. The ideal candidate will be responsible for installing, maintaining, and repairing computer systems and networks. You will troubleshoot hardware and software issues, ensuring optimal system functionality and customer satisfaction.

Key Responsibilities:
- Diagnose and resolve hardware, software, and network issues
- Set up and configure desktops, laptops, and peripheral equipment
- Install operating systems, software, and updates
- Maintain system security and backup protocols
- Provide technical support to staff or clients (onsite or remotely)
- Document issues, solutions, and equipment inventory
- Perform regular maintenance and system checks

Requirements:
- Proven experience as a computer technician or similar role
- Solid knowledge of hardware, software, and networking
- Familiarity with operating systems (Windows, macOS, Linux)
- Strong troubleshooting and problem-solving skills

- Excellent communication and customer service abilities
- Certification (e.g., CompTIA A+, Network+) is a plus

Love shopping? Have an eye for detail?

Turn your everyday errands into real income by joining our Secret Shopper team !

What You’ll Do

• Visit top locations like CVS, Walmart, Post Offices, and popular restaurants
• Interact with staff or make simple purchases as a regular customer
• Share your feedback through a short online survey
• Stay completely anonymous — your opinion drives real change

What’s In It For You

Earn per task — real cash, no gimmicks

Flexible schedule — work when and where you want

No experience required — full guidance provided

Fun, rewarding, and fast-paying

Ready to Start?

Becoming a Secret Shopper takes just a minute — no fees, no long forms.

Click [Apply Now] and start earning this week!

Join thousands of Secret Shoppers nationwide who are getting paid to do what they love — shopping, exploring, and improving businesses everywhere!

Applicants must be 19 years old and above

At Harris Marketing Company, three critical roles—Data Entry, Customer Service, and Social Media Handler—form the backbone of our operations, ensuring seamless execution of our social media management services for celebrities and brands. Below, I’ll break down each role clearly and concisely so anyone can quickly grasp their importance and how they contribute to our mission of building digital empires.

1. Data Entry Specialist
What They Do: Data Entry Specialists are the unsung heroes who keep our systems organized and data-driven campaigns on track. They input, update, and maintain accurate information across databases, CRMs (Customer Relationship Management tools), and analytics platforms.
Key Responsibilities:
• Logging Metrics: Record engagement stats (likes, shares, comments) from platforms like Instagram, TikTok, and X to track campaign performance.
• Client Data Management: Update client profiles with details like follower demographics, campaign schedules, or content preferences.
• Quality Control: Verify data accuracy to prevent errors in reports that guide strategy decisions (e.g., ensuring a celebrity’s follower count is correctly logged for a brand deal).

2. Customer Service Representative
Customer Service Representatives are the voice of Harris Marketing Company, acting as the bridge between clients (celebrities, influences, or brands) and our internal teams, while also engaging with audiences on social platforms.
Key Responsibilities:
• Client Communication: Respond to client inquiries, provide campaign updates, and gather feedback to ensure satisfaction (e.g., coordinating with a celebrity’s team on post approvals).
• Crisis Response: Handle negative feedback or PR issues swiftly, like addressing a misinterpreted tweet from a client to prevent backlash.
• Liaison Role: Relay client needs to creative teams, ensuring campaigns align with their vision (e.g., ensuring a tech company’s LinkedIn posts reflect their brand tone).
Why It Matters: Our reps keep clients happy and audiences engaged, which is critical for retention and growth. For instance, when a celebrity’s fans flood their Instagram with questions about a new endorsement, our reps respond promptly to maintain trust and excitement. Their work ensures our clients feel supported and their followers feel heard.

3. Social Media Handler
What They Do: Social Media Handlers are the creative and strategic masterminds who execute and manage the content that defines our clients’ online presence. They bring brands and personalities to life across platforms.

The Customer Service Representative responds to fan comments and relays the artist’s feedback to the team, ensuring the campaign aligns with their vision. Meanwhile, the Social Media Handler creates a viral dance challenge tied to the single, posting it at peak times to maximize reach. Together, these roles create a seamless, impactful campaign that boosts the single’s visibility and fan base.

Why These Roles Are Essential
• Data Entry provides the numbers to guide decisions, ensuring no campaign is a shot in the dark.
• Customer Service builds trust with clients and audiences, turning followers into loyal fans.
• Social Media Handlers craft the content that captures attention and drives results, keeping our clients in the spotlight.
At Harris Marketing Company, these roles aren’t just jobs—they’re the engine behind our ability to deliver viral moments, loyal communities, and measurable success for celebrities and brands.

Online Customer Support Specialist

Company Overview
[Spingwood nurseis inc] is a dynamic e-commerce platform specializing in [industry, e.g., consumer electronics/fashion]. We are seeking a dedicated Online Customer Support Specialist to join our remote team and deliver exceptional service to our global customer base.Job Summary
As an Online Customer Support Specialist, you will be the frontline representative for our customers, handling inquiries, resolving issues, and ensuring a positive experience through digital channels such as email, live chat, social media, and ticketing systems. This role is fully remote and requires strong communication skills in a fast-paced environment.
 Required Skills and Qualifications
.Technical Skills. Proficiency in customer support tools like Zendesk, Intercom, or Salesforce; basic knowledge of Microsoft Office/Google Workspace; familiarity with social media management tools.
- **Soft Skills**: Excellent written and verbal communication; empathy and active listening; problem-solving abilities; multitasking in a high-volume environment.
- **Languages**: Fluent in English; additional languages (e.g., Spanish, French) a plus.
- **Other**: Strong typing speed (50+ WPM); ability to work flexible shifts, including evenings/weekends.

# Education and Experience
- High school diploma or equivalent required; Associate's or Bachelor's degree in Communications, Business, or related field preferred.
.
- Background in retail, hospitality, or tech support is a bonus.

 Work Environment and Benefits
- Fully remote position with flexible hours.
- Competitive salary ($40,000 - $55,000 annually, based on experience).
- Benefits include health insurance, paid time off, professional development training, and performance bonuses.
- Opportunity for growth into supervisory roles.

To apply, send your resume and cover letter to careers@[ ]. We are an equal opportunity employer. Or text my mobile

…

We are seeking a motivated and enthusiastic Customer Service/Sales Representative to join our team. In this role, you will be the point of contact for our customers, providing exceptional service while also driving sales. Your ability to communicate effectively and handle customer inquiries will be crucial in ensuring a positive experience for our clients. If you have a passion for helping others and possess strong sales skills, we want to hear from you.

Responsibilities

Greet and assist families, clients, and visitors in person and over the phone with warmth and professionalism.
Communicate clearly and compassionately in both English and Spanish, respecting cultural and emotional sensitivities.
Respond to inquiries regarding services, pricing, and scheduling in a respectful, informative manner.
Help coordinate service appointments and prepare related documentation with accuracy and care.
Maintain organized and up-to-date client records, ensuring precise data entry.
Collaborate with team members to ensure smooth and timely service delivery.
Support a variety of administrative tasks such as filing, emailing, scheduling, and client follow-ups.
Handle all interactions and information with strict confidentiality and discretion

Requirements

Bilingual in Spanish and English (required).
Sales or upselling experience is a strong plus.
Previous experience in a customer service, front desk, or administrative support role.
Demonstrated compassion and professionalism in sensitive or emotional situations.
Strong interpersonal, verbal, and written communication skills.
Proficient in Microsoft Office (Word, Outlook, Excel) and comfortable learning new systems.
Strong communication skills with excellent phone etiquette.
Familiarity with data entry processes and computer skills, including Microsoft Office applications.
Ability to analyze customer needs and provide tailored solutions effectively.
A positive attitude, resilience under pressure, and a commitment to delivering exceptional client services.

Job Type: Full-time/Part-time

Pay: $20.00 - $45.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
Health insurance
On-the-job training