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Sprinklr is a leading enterprise software company focused on helping the world’s largest brands create human experiences at scale across digital channels. We are seeking a Remote Live Chat Support Specialist to join our customer experience team.

In this role, you'll provide real-time assistance to Sprinklr clients and platform users via live chat. You’ll act as the first point of contact for troubleshooting issues, answering inquiries, and ensuring each interaction reflects Sprinklr’s commitment to excellent service and customer-centric support.

Live Chat Support:

• Engage with customers via live chat, providing timely and accurate assistance
• Troubleshoot basic issues and guide users through platform navigation and problem resolution
• Assist users with questions about account setup, features, billing, and usage

Customer Service Excellence:

• Deliver empathetic, helpful, and professional support
• Maintain a customer-first attitude, ensuring every interaction adds value
• De-escalate concerns and ensure client satisfaction

Problem Resolution & Collaboration:

• Own customer issues and see them through to resolution
• Collaborate with technical support, engineering, and account teams when escalation is needed
• Provide insights based on customer feedback to improve Sprinklr products and processes

Data & Documentation:

• Accurately document all customer interactions in Sprinklr’s internal CRM
• Update customer records, log common issues, and contribute to internal reporting

Knowledge Base Contribution:

• Help improve internal knowledge resources based on recurring inquiries
• Contribute to user guides, FAQs, and troubleshooting documents

• 1+ years in a customer support or live chat role (preferably SaaS or tech-based)
• Excellent written communication skills
• Fast and accurate typing speed (40–50 WPM minimum)
• Strong problem-solving skills and high attention to detail
• Experience with customer support software (Zendesk, Salesforce, Intercom, etc.)
• Comfortable handling multiple chat conversations simultaneously
• Self-starter with the ability to work independently in a remote environment

• Familiarity with the Sprinklr platform (or similar CX/CXM software)
• Experience in B2B tech or SaaS environments
• Prior work in remote, globally distributed teams
• Understanding of common technical support practices

We are seeking a dedicated and knowledgeable Level 1 Help Desk Analyst to join our dynamic IT support team. This entry-level position is ideal for individuals who are enthusiastic about technology and customer service, providing the opportunity to assist users with various IT-related concerns. As a Level 1 Help Desk Analyst, you will serve as the first point of contact for technical issues, offering support via phone, email, and ticketing systems. You will be responsible for troubleshooting a wide range of hardware and software problems, guiding users through step-by-step solutions in a timely manner. Additionally, you will document and track all reported issues in our ticketing system, ensuring effective communication between technical teams and end-users. The ideal candidate will possess excellent problem-solving skills, a strong sense of customer service, and the ability to work effectively in a fast-paced environment. This role provides an excellent foundation for a career in IT support, with opportunities for growth and advancement. If you are passionate about helping others with their technology challenges and eager to learn more in the field, we encourage you to apply and become a vital part of our team.

• Provide technical support and assistance to end-users via phone, email, and chat
• Diagnose and resolve basic hardware and software issues
• Document and track all support requests in the ticketing system
• Escalate unresolved issues to higher-level technical support
• Assist in the setup and configuration of new devices and software
• Maintain knowledge base articles and user documentation
• Deliver exceptional customer service while adhering to service level agreements (SLAs)

• High school diploma or equivalent; associate degree in a related field preferred
• Prior experience in a customer service or technical support role is an advantage
• Basic understanding of computer systems, hardware, and software
• Familiarity with operating systems such as Windows and macOS
• Excellent verbal and written communication skills
• Strong analytical and problem-solving abilities
• Ability to work well in a team-oriented environment and adapt to changing priorities

• Uncapped earning incentive
• Permanent work from home position
• All computer equipment provided
• Full Time
• A comprehensive and highly competitive benefits package
• Dental Insurance
• Health Insurance
• Vision Insurance
• 401K
• Paid Time Off
• Paid Emergency Time Off
• Keeping your community safe and making a difference

If you are a tech-savvy individual with a passion for helping others, we encourage you to apply for the Level 1 Help Desk Analyst position at Allied Mineral Products LLC.

We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, helping to create a positive experience through effective communication and problem-solving. Your primary responsibilities will include addressing customer inquiries, resolving issues, and providing information about our products and services. We pride ourselves on delivering exceptional service, and we believe that a great customer experience begins with a knowledgeable and friendly representative. Therefore, your ability to listen to customer needs and act with empathy will be crucial to your success. As part of a vibrant work environment, you will have opportunities for professional development and advancement. We value our employees and recognize their contributions to our success, making this a great place to build a career in customer service. If you are a proactive individual with excellent communication skills and a passion for helping others, we would love to hear from you. Apply today to join our team and become a key player in maintaining our commitment to high-quality customer service that fosters loyalty and customer satisfaction.

• Provide outstanding service to customers via phone, email, and chat
• Handle customer inquiries and complaints with professionalism and empathy
• Resolve issues and find effective solutions in a timely manner
• Maintain detailed records of customer interactions and transactions
• Educate customers about products and services to enhance their experience
• Collaborate with other departments to ensure a seamless customer experience
• Stay updated on product knowledge and company policies to provide accurate information

• High school diploma or equivalent; associate or bachelor’s degree preferred
• Proven experience in customer service or a related field
• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Ability to work in a fast-paced environment and manage time effectively
• Proficiency in using customer service software and Microsoft Office Suite
• Flexibility to work various shifts, including evenings and weekends

Are you a tech-savvy individual with a passion for ensuring the smooth operation of IT systems? Hitachi Energy is seeking a talented System Administrator to join our dynamic team. As a System Administrator, you will play a crucial role in maintaining and optimizing our network infrastructure to support the company's operations.

• Install, configure, and maintain servers, networks, and other IT systems
• Monitor system performance and troubleshoot issues as needed
• Ensure data security and backup procedures are in place
• Collaborate with IT team members to implement new technologies and upgrades
• Provide technical support and training to end-users

• Bachelor's degree in Computer Science or related field
• Proven experience as a System Administrator or similar role
• Strong knowledge of network protocols and security measures
• Proficiency in operating systems, such as Windows and Linux
• Excellent problem-solving skills and attention to detail

• Excellent communication and interpersonal abilities
• Ability to work independently and as part of a team
• Strong analytical and organizational skills
• Certifications such as MCSE or CCNA are a plus

If you are looking for a challenging and rewarding opportunity in the field of IT, apply now to become a part of the Hitachi Energy team as a System Administrator!

Join our dynamic team at Hitachi Energy as a QA Lead/QA Analyst, where you will play a crucial role in ensuring the quality and reliability of our products and services. If you are passionate about quality assurance and have a keen eye for detail, we want to hear from you!

• Lead and manage a team of QA analysts to ensure timely and accurate testing of software applications
• Develop and implement test plans, test cases, and test scripts
• Conduct manual and automated testing to identify defects and ensure the functionality of software products
• Collaborate with cross-functional teams to troubleshoot issues and drive continuous improvement
• Provide regular status updates and reports on testing progress and results

• Bachelor's degree in Computer Science or related field
• 5+ years of experience in quality assurance, with at least 2 years in a leadership role
• Strong knowledge of QA methodologies, tools, and processes
• Experience with test automation tools such as Selenium or JUnit
• Excellent communication and interpersonal skills

• Attention to detail and strong analytical skills
• Ability to work effectively in a fast-paced environment
• Team player with a positive attitude
• Problem-solving skills and a proactive approach to testing

If you are looking for a challenging and rewarding opportunity in quality assurance, apply now to join the Hitachi Energy team!

We are seeking a highly skilled and motivated Strategy Manager to join our team at Hitachi Energy. The Strategy Manager will be responsible for developing and implementing strategic initiatives to drive business growth and profitability. This role requires strong analytical skills, strategic thinking, and the ability to collaborate with cross-functional teams.

• Develop and implement strategic plans to achieve company objectives
• Analyze market trends and competitive landscape to identify growth opportunities
• Lead cross-functional teams to execute strategic initiatives
• Monitor and evaluate the performance of strategic projects
• Provide recommendations to senior management based on data-driven insights

• Bachelor's degree in Business, Finance, or related field; MBA preferred
• 2+ years of experience in strategy consulting or corporate strategy role
• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Ability to work effectively in a fast-paced environment

If you are a strategic thinker with a passion for driving business success, we want to hear from you! Apply now to join our dynamic team at Hitachi Energy.

We are seeking a talented Java Developer to join our team at Hitachi Energy. The ideal candidate will be responsible for designing, developing, and implementing high-quality software solutions using Java technologies. If you are passionate about coding and have a strong background in Java development, we want to hear from you!

• Design, develop, and implement Java-based applications
• Collaborate with cross-functional teams to define, design, and ship new features
• Ensure the best possible performance, quality, and responsiveness of the applications
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automation

• Bachelor's degree in Computer Science or related field
• Proven work experience as a Java Developer
• Strong knowledge of Java, J2EE, Spring, Hibernate, and other related technologies
• Experience with web services (RESTful, SOAP)
• Excellent problem-solving skills and attention to detail
• Ability to work independently and as part of a team

If you are a Java Developer looking for an exciting opportunity to work with cutting-edge technologies at Hitachi Energy, apply now!

Denologix is an Information Management and IT consulting company specializing in Big Data, Business Intelligence, and data integration services. They provide services such as planning, development, implementation, and support for data quality, master data management (MDM), and systems integration to help businesses gain insights from their data and make smarter decisions.

Job Summary 
We are seeking a highly organized and proactive Administrative Assistant to support our team in a dynamic office environment. The ideal candidate will possess excellent communication skills and a strong ability to manage multiple tasks efficiently. This role is essential in ensuring smooth office operations, providing exceptional customer support, and maintaining an organized workspace.
Responsibilities 
Provide outstanding customer service and support at the front desk, greeting visitors and answering inquiries.
Manage incoming phone calls with professionalism, demonstrating excellent phone etiquette.
Assist in calendar management, scheduling appointments, and coordinating meetings for team members.
Perform clerical duties including filing documents, data entry, and maintaining organized records.
Support office management tasks such as ordering supplies and maintaining inventory.
Utilize computer literacy to manage various software applications for documentation and communication.
Implement effective time management strategies to prioritize tasks and meet deadlines.
Skills 
Strong customer support skills with a focus on delivering exceptional service.
Proficient in front desk operations and handling inquiries with professionalism.
Excellent phone etiquette to ensure clear communication with clients and colleagues.
Solid experience in customer service roles, demonstrating the ability to handle diverse situations effectively.
Competent in filing systems and maintaining organized documentation.
High level of computer literacy, including proficiency in Microsoft Office Suite or similar applications.
Strong clerical skills with attention to detail for accurate data entry and record keeping.
Effective calendar management abilities to coordinate schedules efficiently.
Proven office management skills to ensure smooth daily operations.
Exceptional time management skills to balance multiple responsibilities effectively. 
Join our team as an Administrative Assistant where you will play a pivotal role in enhancing our office's efficiency while contributing positively to our workplace culture.

Hitachi Energy is seeking a detail-oriented and organized Bookkeeper to join our Finance team. The ideal candidate will be responsible for maintaining accurate financial records, processing invoices, and reconciling accounts. This role plays a crucial part in ensuring the financial health of the company.

• Maintain accurate financial records and ensure compliance with accounting regulations
• Process accounts payable and accounts receivable transactions
• Reconcile bank statements and monitor cash flow
• Prepare financial reports and assist with budgeting and forecasting
• Assist with audits and tax filings

• 2+ years of experience in bookkeeping or accounting
• Proficiency in accounting software such as QuickBooks or Xero
• Strong attention to detail and accuracy
• Excellent organizational and time management skills
• Ability to work independently and as part of a team

If you are a proactive and reliable individual with a passion for numbers, we encourage you to apply for the Bookkeeper position at Hitachi Energy. Thanks