Lot Associate

07094 Secaucus, New Jersey Home depot

Posted 24 days ago

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Job Description

Job Description
Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity of carts near the entrance of the store. This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer interaction is frequently required for some positions and excellent customer service skills are required.
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Licensed Account Representative (Customer Service/ Call Center)

07054 Parsippany, New Jersey New Jersey Manufacturers Insurance Company

Posted today

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Job Description

Do you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 5-time recipient of the Forbes Best Employers in New Jersey about joining our Contact Center!

Join a best-in-class team that has been certified by J.D. Power for providing personal lines customers with an exceptional Auto Claims Experience - 7 years in a row !

Our Contact Center team enjoy:

  • Salary begins at $49,871.25 with the potential to earn more if you are licensed with experience (Salary is commensurate with experience and credentials)

  • Company paid training and professional state licensure.

  • Potential annual bonus incentive worth up to 7.5% of your first year's base salary

  • Hybrid work schedule once training is completed

  • An outstanding benefits package (outlined below), including a 401k with a dollar for dollar match up to 8%

The Opportunity

NJM is seeking talented, friendly customer service orientated professionals to become Licensed Account Representatives in our nationally recognized contact center. As part of your NJM experience, you will receive top-quality paid training to prepare you for this position in personal lines insurance. On our team, you will play an important role in continuing to build upon the long-standing reputation of delivering award winning service to NJM policyholders by assisting them with setting up new policies, and completing policy transactions, as well as general coverage and billing questions.

Available Shift(s):

Day Shift

  • Monday-Friday (9:45AM - 6PM) and every Saturday (8:30AM- 4:45PM)

  • One weekday and Sundays off

  • Include a 5% shift differential

Delayed Shift

  • Monday-Friday 12:45pm-9:00pm

  • 1 Saturday a month (8:30am - 4:45pm)

  • Includes a 15% shift differential

Responsibilities

  • Deliver a high-quality customer experience while consulting and counseling customers on NJM's products via inbound calls

  • Provide coverage options best suited to accommodate individual needs and administer transactions when necessary

  • Demonstrate effective time management to achieve performance goals/targets

  • Provide procedurally accurate, effective, and independent response to all new and existing business inquiries related to personal lines insurance.

Requirements

  • Excellent verbal and written communication skills

  • Strong computer and navigation skills including proficiency in Microsoft Outlook and Word

  • Accurate keyboarding skills

  • Superior listening skills

  • Strong multi-tasking ability

  • Prior customer service or contact center experience

  • Quiet, distraction-free work area at home

  • High School Diploma or GED is required; an associate's or bachelor's degree is desired

  • Bilingual skills are valued, but not required

  • Personal Lines Authority License is a plus

Benefits Offered:

  • Medical Insurance (Blue Cross Blue Shield)

  • Dental Insurance (Delta Dental)

  • Vision (Delta Vision/ VSP)

  • Flexible Spending Account

  • Discounts on NJM auto insurance

  • Tuition reimbursement

  • Life insurance

  • Plus, additional company discounts for items like travel, service, car rental and more!

Starting Rate: $0

Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

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Remote - Bilingual Spanish Call Center Customer Service Representative?

07932 Florham Park, New Jersey Conduent

Posted today

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Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Remote - Bilingual Spanish Call Center Customer Service Representative?**
**$17.00/ Hourly**
**Paid Training**
**Equipment Provided**
**Full-time with Full Benefits**
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking?
Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks
**Shifts:** Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday.
**Join the Conduent Customer Service Team**
Come join us and grow with a team of people who will challenge and inspire you to be the best! ?
**Working for you**
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
+ $7.00 per hour pay rate (bi-weekly pay)
+ Paid Training with Equipment provided.
+ Full-time schedule (40 hrs. a week)
+ Career Growth Opportunities
+ PerkSpot- Employee discount program
+ Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
**About the Role**
+ Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program
+ Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.
+ Accurately document enrollment requests, status changes, complaints, and grievances
+ Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone.
+ Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies.
+ Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.
**Requirements**
+ Basic understanding of a call center environment in a customer service role and quality monitoring processes.
+ Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers.
+ Ability to problem solve through analysis and ongoing feedback.
+ Achieve results through knowledge, empathy, and commitment.
+ Ability to work with people of diverse backgrounds.
+ High School diploma or GED
+ Background and drug screening required.
**States that are Not Applicable for this position:**
+ AK, CA, HI, MA, IL, MT, NY
+ Metro Areas: MN- Minneapolis, IL, NY - NYC
+ OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Met
+ Puerto Rico
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is 17.00 per hour.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
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Customer Service Representative

Premium Job
10001 New York $25 - $40 per hour Vip Auto Outlet

Posted 1 day ago

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Full time Permanent

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities Customer Service Responsibilities list:
  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Company Details

Welcome to the VIP Auto Outlet website, a fast and convenient way to research and find a used vehicle that is right for you. If you are looking for a used car, truck, or SUV you will find it here. We have helped many customers in or near Maple Shade, Philadelphia, Mt. Laurel, Marlton and Cherry Hill find the perfect used car.
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