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About the Company:

Baskin-Robbins Inc is one of the world’s most loved ice cream brands, famous for its 31 flavors and commitment to creating joyful experiences for customers. With stores across Canada and globally, we pride ourselves on delivering not just ice cream, but happiness, one scoop at a time. We value our employees and believe that happy, motivated team members create the best customer experiences.

As a Graphic Designer at Computerized Mudlogging Service, LLC, you will collaborate with marketing, sales, and technical teams to design digital and print materials that enhance our company’s visual presence. You’ll help translate complex data and technology into engaging visuals, ensuring brand consistency across all platforms. This is a remote position , offering flexibility and opportunities to work on a variety of design projects.

• Design & Branding: Create and maintain consistent visual branding across all company materials, including logos, brochures, presentations, and digital assets.
• Marketing Materials: Design graphics for digital campaigns, social media, email marketing, websites, and advertisements.
• Technical Visualization: Develop diagrams, infographics, and illustrations to simplify and communicate complex technical or geological concepts.
• Collaboration: Work with marketing, communications, and technical teams to develop creative concepts and execute visual solutions.
• Content Support: Assist in designing layouts for reports, proposals, and technical documentation.
• UI/UX Support (Optional): Contribute to the design of user interfaces for software tools and data dashboards.
• File Management: Maintain organized design files, templates, and brand assets for team use.

• Bachelor’s Degree in Graphic Design, Visual Communications, or a related field — or equivalent professional experience.
• 1+ year of experience as a graphic designer or in a creative design role.
• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) or equivalent design tools.
• Strong portfolio demonstrating creativity, attention to detail, and a good sense of visual hierarchy.
• Ability to create clean, modern, and professional designs for both print and digital formats.
• Excellent communication and collaboration skills.
• Strong time management and ability to meet deadlines while working remotely.

• Experience designing for technical , engineering , or B2B industries.
• Knowledge of UI/UX design tools (Figma, Adobe XD, Sketch).
• Experience with motion graphics or video editing (After Effects, Premiere Pro).
• Familiarity with brand development and corporate communications .
• Basic understanding of HTML/CSS or web design principles.

• Remote Flexibility: Work from anywhere while collaborating with a talented and supportive team.
• Creative Impact: Shape the visual identity of a growing, technology-driven company.
• Diverse Projects: Work on a wide range of materials — from marketing campaigns to technical visualizations.
• Professional Growth: Opportunities to develop new skills and advance in a creative, innovative environment.
• Competitive Compensation: We offer a strong salary and benefits package.

The Technical Specialist will play a key role in supporting our mudlogging systems, data acquisition software, and hardware platforms used in drilling operations. This position involves assisting field personnel, performing remote system diagnostics, configuring data systems, and ensuring smooth integration and operation of our technology solutions.

This is a remote position with occasional travel to field sites or customer locations as needed.

• Technical Support: Provide technical assistance for software and hardware systems, both remotely and onsite.
• System Configuration: Set up, calibrate, and maintain mudlogging and data acquisition systems for optimal performance.
• Troubleshooting: Diagnose and resolve system or network issues in collaboration with software engineers and field technicians.
• Testing & QA: Assist in testing new hardware and software releases to ensure reliability and compatibility.
• Documentation: Create and maintain accurate technical documentation, user guides, and troubleshooting procedures.
• Training: Provide technical training and support to field personnel and clients on the use of data acquisition tools and systems.
• Collaboration: Work closely with the engineering and software development teams to identify and implement system improvements.
• Data Analysis Support: Ensure accurate data transmission, storage, and retrieval within the company’s systems.
• Continuous Improvement: Recommend process improvements and assist in implementing automation or optimization initiatives.

• Bachelor’s Degree in Engineering, Computer Science, Geoscience, or a related technical field — or equivalent hands-on experience.
• 1+ year of experience in a technical support, field service, or systems integration role.
• Strong understanding of hardware/software systems , networking , and data acquisition technologies .
• Experience with Windows/Linux operating systems and remote desktop tools.
• Familiarity with industrial sensors , data logging , or real-time monitoring systems.
• Excellent problem-solving and analytical skills.
• Strong communication skills with the ability to explain technical concepts to non-technical users.
• Self-motivated and capable of working independently in a remote environment.

• Knowledge of SCADA , PLC , or IoT-based systems.
• Familiarity with database management (SQL, NoSQL) and data visualization tools (Grafana, Power BI).
• Understanding of networking protocols (TCP/IP, Modbus, MQTT).
• Basic scripting or programming experience (Python, Shell, or similar).
• Field experience in drilling or data monitoring environments.

• Remote Flexibility: Work from anywhere, with occasional travel for hands-on technical support.
• Industry Impact: Contribute to innovative solutions that support safer and more efficient drilling operations.
• Professional Growth: Gain experience across software, hardware, and data systems in a fast-evolving industry.
• Collaborative Culture: Join a team that values problem-solving, innovation, and continuous learning.
• Competitive Compensation: We offer a strong salary, benefits, and opportunities for advancement.

We’re looking for a creative and detail-oriented Copywriter with a strong understanding of technical and marketing communications. The ideal candidate will be able to translate complex technical information into clear, engaging content for websites, marketing materials, case studies, product documentation, and more. This is a remote position , offering flexibility and the opportunity to collaborate with a dynamic, innovative team.

• Content Creation: Write and edit clear, persuasive, and engaging copy for digital and print materials, including websites, email campaigns, brochures, presentations, and press releases.
• Brand Voice: Develop and maintain a consistent brand voice across all communications.
• Technical Translation: Simplify complex technical concepts into understandable language for various audiences, including engineers, clients, and business stakeholders.
• Collaboration: Work closely with marketing, sales, and engineering teams to produce content that supports business goals and enhances brand awareness.
• SEO Optimization: Apply SEO best practices to ensure content is discoverable and effective in driving online engagement.
• Research: Conduct research on industry trends, competitor offerings, and emerging technologies to inform content strategy.
• Editing & Proofreading: Review and refine all written materials to ensure accuracy, clarity, and tone consistency.

• Bachelor’s degree in Communications, Marketing, Journalism, English , or a related field.
• 1+ year of experience in professional copywriting, preferably in a technical or B2B environment.
• Exceptional writing, editing, and proofreading skills with strong attention to detail.
• Ability to adapt tone and style for different audiences and platforms.
• Familiarity with SEO principles , content strategy , and digital marketing .
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Proficiency with content management systems (e.g., WordPress) and collaboration tools (e.g., Google Workspace, Slack).

• Experience writing for technology , engineering , or energy sectors.
• Understanding of technical documentation and data-driven content .
• Knowledge of graphic design principles or experience collaborating with designers.
• Familiarity with social media marketing and email automation tools .

• Remote Flexibility: Work from anywhere while collaborating with a global team.
• Innovative Industry: Write for cutting-edge technology that powers the energy sector.
• Professional Growth: Opportunity to expand your skills across technical, marketing, and corporate communications.
• Collaborative Team: Join a supportive and creative environment that values your ideas.
• Competitive Compensation: We offer a strong salary and benefits package.

We are looking for a motivated Automation Engineer with at least 1 year of experience to join our growing team. In this remote role, you will be responsible for automating our data acquisition and processing systems, ensuring that our systems are running smoothly and efficiently. You will work with a cross-functional team to identify automation opportunities, build solutions, and troubleshoot any issues that arise in the field.

• Develop Automation Solutions : Design and implement automated workflows and processes to enhance operational efficiency and minimize manual intervention.
• System Integration : Work closely with hardware engineers and software developers to integrate automation solutions with existing systems.
• Monitoring and Maintenance : Continuously monitor the performance of automated systems and make improvements to ensure optimal functionality.
• Troubleshooting : Quickly identify and resolve automation-related issues in real-time, particularly in remote or challenging field environments.
• Collaborate with Teams : Work closely with cross-disciplinary teams (engineering, software, and operations) to identify opportunities for automation across various stages of drilling operations.
• Documentation : Create clear and concise documentation for automation processes, system configurations, and troubleshooting procedures.
• Continuous Improvement : Keep up to date with the latest advancements in automation technologies and apply best practices to improve system reliability and performance.

• Bachelor's Degree in Automation Engineering, Electrical Engineering, Computer Science, or a related field.
• At least 1 year of experience in automation engineering or a related field, preferably in industrial or real-time systems.
• Proficiency in automation programming languages (e.g., Python, Java, PLC programming).
• Strong understanding of control systems , SCADA , and industrial automation .
• Experience with data acquisition systems , sensor integration , and IoT devices .
• Familiarity with cloud platforms (AWS, Azure, etc.) and APIs for remote management.
• Strong problem-solving skills, with the ability to quickly diagnose and fix issues.
• Excellent written and verbal communication skills.
• Ability to work independently and manage tasks remotely.

• Knowledge of machine learning or data analytics for optimizing automated systems.
• Experience with DevOps tools and practices (e.g., Docker, Jenkins, Git).
• Familiarity with Agile methodologies and continuous integration practices.
• Experience with real-time monitoring systems like Grafana or Power BI.

• Work from Anywhere : Enjoy the flexibility of a remote work environment.
• Cutting-edge Technology : Work with advanced automation and data systems in the energy sector.
• Impactful Projects : Your work will help improve safety, efficiency, and decision-making in real-time drilling operations.
• Growth Opportunities : As part of a fast-growing company, there are plenty of opportunities for career development and skill enhancement.
• Collaborative Culture : Work with a talented team that values creative solutions and continuous improvement.
• Competitive Compensation : We offer a competitive salary and benefits package.

We are looking for a Software Developer to design, build, and maintain software solutions that support our mudlogging systems and real-time data collection infrastructure. You will work closely with a team of engineers and data scientists to develop software that enhances data accuracy, processing speed, and user experience. Your work will directly contribute to improving the efficiency and safety of drilling operations in the energy sector.

• Software Development : Design, develop, and maintain software applications for real-time data acquisition, monitoring, and processing.
• Collaborate with Teams : Work closely with cross-functional teams, including engineers, data scientists, and field operations, to define software requirements and deliver effective solutions.
• System Integration : Ensure smooth integration of software with hardware systems, including sensors, data loggers, and drilling equipment.
• Troubleshooting and Debugging : Identify, diagnose, and resolve technical issues in software applications and systems.
• Data Management : Ensure the efficient processing, storage, and retrieval of large volumes of data generated from field operations.
• Documentation : Write clear and detailed technical documentation for software features, system architecture, and troubleshooting procedures.
• Continuous Improvement : Stay updated with the latest trends and technologies in software development, and implement best practices to enhance system performance and reliability.

• Bachelor's Degree in Computer Science, Software Engineering, or a related field.
• Proven experience (1+ years) in software development, preferably in real-time or embedded systems.
• Proficiency in programming languages such as Python, Java, C++, or similar.
• Experience with database systems (SQL, NoSQL, etc.) and managing large datasets.
• Strong understanding of data structures and algorithms .
• Familiarity with cloud technologies and APIs.
• Experience with version control systems (e.g., Git).
• Strong problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Excellent communication skills, both written and verbal.

• Knowledge of real-time data systems , sensors, or IoT technologies.
• Familiarity with data visualization tools (e.g., Power BI, Grafana).
• Experience with containerization (Docker, Kubernetes).
• Familiarity with agile development methodologies.

• Innovative Environment : Work with cutting-edge technologies in the energy sector.
• Impactful Work : Contribute to real-time solutions that improve operational efficiency and safety in drilling operations.
• Growth Opportunities : Be part of a growing company with opportunities for career advancement and personal development.
• Collaborative Team : Join a supportive, talented, and collaborative team that values creativity and new ideas.
• Competitive Compensation : We offer a competitive salary and benefits package.

We are looking for a proactive and enthusiastic Product Manager to join our team. This role is ideal for someone eager to learn and grow in product management. You’ll work closely with cross-functional teams—engineering, design, marketing, and sales—to help shape, launch, and improve our products. No prior serious experience is required, as all necessary training will be provided by the company.

Key Responsibilities:

• Help define and drive the product roadmap, ensuring alignment with business goals and customer needs.
• Assist in managing the product lifecycle from ideation through to launch and beyond.
• Conduct market research and gather customer feedback to inform product decisions.
• Support prioritizing product features based on customer feedback, data, and business impact.
• Collaborate with design and engineering teams to ensure product quality and timely releases.
• Track product performance and help identify areas for improvement.
• Work with marketing and sales teams to support product launches and provide product knowledge.
• Advocate for the customer, ensuring user-centered design and great product experiences.

Qualifications:

• No prior serious experience required—training and mentorship will be provided.
• Strong communication, problem-solving, and organizational skills.
• A passion for products, technology, and helping customers.
• Ability to work collaboratively with cross-functional teams.
• Comfortable working in a fast-paced environment and adapting to change.

Job Title: Customer Care Representative

Location: Remote

Reports To: Customer Care Manager

Job Summary:

We are seeking a dedicated and friendly Customer Care Representative to join our team. This role involves providing exceptional support to our customers via phone, email, and live chat. You will be responsible for addressing inquiries, resolving issues, and ensuring a positive customer experience.

Key Responsibilities:

• Respond to customer inquiries in a timely and professional manner.
• Troubleshoot and resolve product or service issues, offering solutions to ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Provide product information and assist with order tracking, returns, and exchanges.
• Escalate complex issues to the appropriate department as needed.
• Contribute to team goals and actively participate in improving customer care processes.
  

Qualifications:

• Excellent communication and problem-solving skills.
• Ability to multitask and handle a high volume of inquiries.
• Previous customer service experience is a plus.
• Proficient in Microsoft Office and CRM software.

About the Role:

We are seeking a detail-oriented and highly organized sales director to oversee daily office operations, manage administrative staff, and ensure efficient support across all departments. The ideal candidate is a proactive problem solver who thrives in a fast-paced environment and demonstrates strong leadership, communication, and organizational skills.

*Key Responsibilities:*

- Develop and implement comprehensive sales strategies aligned with company goals

- Lead, mentor, and manage the sales team to drive performance and growth

- Build and maintain strong relationships with key clients and partners

- Identify new market opportunities and lead business development efforts

- Monitor sales metrics, analyze performance, and report on KPIs

- Collaborate cross-functionally with Marketing, Product, and Customer Success

- Forecast sales projections and manage sales budgets

- Represent the company at industry events and conferences

*Qualifications:*

- Bachelor’s degree in Business, Marketing, or related field (MBA preferred)

- 7+ years of sales experience, with at least 3 in a senior leadership role

- Demonstrated success in developing and leading high-performing sales teams

- Strong understanding of CRM systems and sales analytics tools

- Exceptional communication, negotiation, and leadership skills

- Ability to thrive in a dynamic, fast-paced environment

*What We Offer:*

- Competitive base salary plus performance-based bonuses

- Comprehensive benefits package (health, dental, vision, retirement)

- Equity or profit-sharing options (if applicable)

- Flexible work environment and generous PTO

- Opportunities for career advancement and leadership development