920 Customer Service jobs in Chicago
Remote Patient Service Representative
Posted 22 days ago
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Job Description
LaSalle Network is partnering with a large revenue cycle management company that is hiring a Remote Patient Service Representative ! In this role, you will be responsible for managing approximately 50 inbound calls daily, assisting patients with billing inquiries and payment collections.
Remote Patient Service Representative Responsibilities:
- Handle a high volume of inbound calls related to patient billing and payments
- Assist patients in understanding their statements and resolving payment inquiries
- Process payments securely and accurately
- Provide exceptional customer service and demonstrate empathy with each interaction
- Navigate Epic and other systems to retrieve and update patient information
- Call center experience or patient access experience required
- Strong communication and problem-solving skills
- Ability to handle sensitive patient information with professionalism
- Epic experience is a plus
- Reliable internet connection for remote work
This is a fully remote position with a leading organization in the healthcare industry. If you have a passion for helping patients and the experience to excel in this role, apply today!
Thank you,
Cassie Schacht
Project Manager - Healthcare Revenue Cycle
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
#J-18808-LjbffrCustomer Service Representative
Posted 2 days ago
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Job Description
Who We Are:
At VMS (Velocity Merchant Services) , we provide smart, reliable payment processing and point-of-sale systems to small and mid-sized businesses across the U.S. We combine cutting-edge tech with good old-fashioned customer service — fast, honest, and personal.
What We're Looking For:
We’re hiring a bilingual (English/Spanish) Customer Service Agent who’s friendly, focused, and dependable. Someone who takes pride in helping others and isn't afraid to hustle when it counts.
What You’ll Do:
- Help our merchants with tech support, billing, product info, and updates
- Troubleshoot quickly and communicate clearly — by phone, email, or chat
- Provide top-notch service in both Spanish and English
- Upsell and educate customers on new services (hello, commissions )
- Keep things organized — log tickets, track follow-ups, and close the loop
The Details:
Schedule: Monday–Friday, 8:00 AM to 4:30 PM
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