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Payroll clerk
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Job Description
The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.  
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.  
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.  
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            Virtual Assistant
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Job Description
Abcepta, Inc. is a trusted provider of high-quality antibodies and research reagents, serving scientists and institutions across the globe. We are committed to excellence, innovation, and customer satisfaction. As our operations expand, we are seeking a detail-oriented and proactive Virtual Assistant to support our team remotely and help streamline daily administrative functions.
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            Executive Assistant
Posted today
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Job Description
Abcepta, Inc. is a leading provider of high-quality antibodies and research reagents, serving scientists and institutions worldwide. We are committed to innovation, precision, and operational excellence. As our team continues to grow, we are seeking a highly organized and proactive Executive Assistant to support our leadership team and help drive strategic initiatives forward.
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            Project Manager
Posted today
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Job Description
Abcepta, Inc. is a leading provider of high-quality antibodies and research reagents, serving scientists and institutions worldwide. We are committed to innovation, precision, and customer satisfaction. As we continue to grow, we are seeking a skilled and proactive Project Manager to lead cross-functional initiatives and drive operational excellence.
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            Administrative Assistant
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Job Description
We are looking for a highly organized and professional Administrative Assistant to support daily office operations and ensure smooth workflow within the organization. The ideal candidate will handle administrative tasks, coordinate schedules, manage communications, and provide excellent internal and external support.
Key Responsibilities:- Manage and organize schedules, appointments, and meetings
- Prepare and edit documents, reports, and presentations
- Handle incoming calls, emails, and correspondence
- Maintain filing systems and update company records
- Assist in data entry, invoicing, and office inventory management
- Provide general administrative and clerical support to management and staff
- Coordinate office activities, meetings, and events
- Proven experience as an Administrative Assistant or similar role
- Excellent communication and organizational skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and problem-solving abilities
- High school diploma or equivalent (associate’s degree preferred)
Competitive hourly wage or salary, based on experience
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            Data Entry Operator
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Job Description
We are seeking a detail-oriented and reliable Data Entry Operator to join our team. The ideal candidate will be responsible for accurately entering, updating, and maintaining information in our databases and systems. This role requires excellent attention to detail, strong organizational skills, and the ability to manage a high volume of data efficiently.
The Data Entry Operator will work closely with the administrative and operations teams to ensure that all records are complete, accurate, and up to date.
Key Responsibilities:- Enter and update data accurately into company databases and systems
- Review information for errors or inconsistencies and correct any issues
- Maintain confidentiality and security of all data handled
- Verify source documents for accuracy before data entry
- Generate reports and retrieve information as requested
- Assist with filing, scanning, and other administrative tasks as needed
- Meet daily and weekly data entry deadlines
- Proven experience as a Data Entry Operator, Clerk, or similar role
- Strong attention to detail and accuracy
- Excellent typing and computer skills (MS Excel, Word, and database software)
- Ability to handle confidential information responsibly
- Good organizational and time-management skills
- High school diploma or equivalent required
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            Sales - Sales Representative
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Job Description
Naples Wine Collection is seeking a passionate and customer-focused Wine Sales Representative to join our team in Naples, Florida. This position is ideal for someone who enjoys sharing their love of fine wine, building client relationships, and delivering exceptional service in a luxury retail environment.
As a Sales Representative, you will play a key role in helping guests discover new wines, grow our membership program, and support our ongoing events and tastings. You’ll work closely with our management team to meet sales goals, maintain a curated selection of premium wines, and ensure every customer has a memorable experience.
Key Responsibilities- Greet and assist customers in selecting wines based on taste preferences, occasions, and budget
- Drive sales of retail wines, wine club memberships, and event experiences
- Conduct or assist with in-store tastings and promotional events
- Maintain strong product knowledge of global wine regions, varietals, and producers
- Build long-term relationships with collectors, club members, and repeat clients
- Handle transactions accurately and maintain a clean, organized retail space
- Support inventory control, restocking, and merchandising displays
- Collaborate with the team to meet monthly and seasonal sales targets
- Prior experience in wine sales, retail, or hospitality preferred
- Strong knowledge of wine or genuine enthusiasm to learn
- Excellent communication and customer service skills
- Ability to work in a fast-paced, team-oriented environment
- Detail-oriented, professional, and dependable
- Must be 21 years or older
- High school diploma or equivalent required
- Certification in wine studies (WSET, Court of Master Sommeliers, etc.) a plus
- Competitive hourly rate plus commission
- Employee discounts on wine and events
- Opportunities for professional development in the wine industry
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            CUSTOMER SERVICE REPRESENTATIVE
Posted today
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Job Description
Core Responsibilities
**Inbound & Outbound Communication** 
Manage all customer touchpoints including phone calls, emails, live chat, and social media channels with professionalism and efficiency. Maintain accurate records of all customer interactions within company systems.  
**Order & Shipment Support** 
Provide comprehensive assistance with order placement, shipment tracking, delivery coordination, and address modifications. Resolve issues related to shipment delays, damaged goods, and product returns in a timely and effective manner.  
**Problem Resolution** 
Conduct thorough investigations of customer complaints, identify underlying causes, and implement appropriate solutions. Ensure customer satisfaction through proactive follow-up and maintain detailed documentation of resolution procedures.  
**Account Management** 
Maintain current customer profiles, process billing inquiries, and manage credit note requests within the Enterprise Resource Planning (ERP) system with accuracy and attention to detail.  
**Process Improvement** 
Contribute to continuous service enhancement by recommending procedural improvements, updating FAQ resources and knowledge bases, and providing actionable feedback to operations teams.  
**Performance Metrics** 
Consistently achieve key performance indicators including average handling time, first-call resolution rates, customer satisfaction scores, and service level agreement compliance.  
**Team Collaboration** 
Partner effectively with logistics, finance, and IT departments to resolve cross-functional challenges. Actively participate in daily team meetings and professional development sessions.  
# Required Qualifications & Skills
**Experience** 
One to two years of customer service experience in logistics, e-commerce, or related industries preferred. Recent graduates with exceptional communication abilities are encouraged to apply.  
**Technical Proficiency** 
Demonstrated competency in CRM platforms (such as Salesforce or HubSpot), ticketing systems, and Microsoft Office Suite. Familiarity with logistics operations is advantageous.  
**Language Requirements** 
Fluency in written and spoken English is essential. Proficiency in additional Nigerian languages is highly valued.  
**Core Competencies** 
Exceptional active listening skills, empathy, analytical problem-solving abilities, and conflict resolution expertise. Ability to perform effectively under pressure while maintaining a collaborative team approach.  
# Compensation & Benefits
- Competitive base salary with quarterly performance-based incentives
- Comprehensive health, dental, and vision insurance coverage
- Structured onboarding program with continuous professional development opportunities
- Collaborative, growth-focused workplace culture with clearly defined advancement pathways  
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            Nike Product Tester
Posted today
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Job Description
Join the Nike Product Testing Team and become part of the innovation behind one of the world’s most iconic sports brands. As a Nike Product Tester, you’ll play a key role in shaping the future of athletic footwear, apparel, and accessories. You’ll receive exclusive Nike products to test and provide honest, detailed feedback on comfort, performance, style, and overall quality. Your insights will help Nike’s design and development teams create products that meet the highest standards of athletes worldwide.
In this role, you’ll earn $700 weekly for your participation and enjoy free shopping privileges as part of Nike’s reward program. Testing assignments may include running shoes, training gear, or lifestyle apparel, depending on your profile and preferences. No prior experience is required—just a passion for sports, fitness, and Nike’s commitment to excellence.
Responsibilities:
- Test Nike products during workouts or daily activities.
- Complete performance and comfort feedback reports.
- Maintain confidentiality about unreleased products.
- Meet testing deadlines and follow provided guidelines.
Requirements:
- Must be 18 years or older.
- Reliable, detail-oriented, and active lifestyle preferred.
- Access to the internet for submitting feedback.
Apply today and help define the next generation of Nike innovation!
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            Administrative Assistant
Posted today
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Job Description
We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace.
To be successful as an administrative assistant, candidates should be professional, polite, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly. Administrative assistants must be comfortable with computers, general office tasks, and excel at both verbal and written communication. Most importantly, administrative assistants should have a genuine desire to meet the needs of others.
Administrative Assistant Responsibilities:- Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
- Providing real-time scheduling support by booking appointments and preventing conflicts.
- Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
- Screening phone calls and routing callers to the appropriate party.
- Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
- Greet and assist visitors.
- Maintain polite and professional communication via phone, e-mail, and mail.
- Anticipate the needs of others in order to ensure their seamless and positive experience.
- Associate’s Degree in a related field.
- Prior administrative experience.
- Excellent computer skills, especially typing.
- Attention to detail.
- Multilingual may be preferred or required.
- Desire to be proactive and create a positive experience for others.
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