2,855,684 Jobs in the United States

Job Summary:

The Call Center Representative serves as the first point of contact for customers, providing excellent service through phone, email, or chat. This role involves responding to inquiries, resolving issues, and ensuring a positive customer experience — all while working from home.

Key Responsibilities:

• Handle inbound and outbound customer calls in a professional and courteous manner.
• Respond promptly to customer inquiries via phone, email, or chat.
• Resolve product or service issues by clarifying complaints and determining the best solutions.
• Update and maintain accurate customer records in the company’s CRM system.
• Follow communication scripts, company guidelines, and quality standards.
• Meet or exceed performance metrics such as response time, call handling, and customer satisfaction.

• Provide feedback and suggestions to improve customer experience.

  Qualifications:

• High school diploma or equivalent (Associate degree preferred).
• Proven experience in a customer service or call center environment.
• Excellent verbal and written communication skills.
• Strong problem-solving and multitasking abilities.
• Proficiency with computers, CRM software, and remote communication tools (e.g., Zoom, Slack).
• Reliable high-speed internet connection and a quiet home workspace.

 Work Benefits:

• Flexible work-from-home schedule.
• Internet or equipment stipend.
• Paid training and career development opportunities.
• Health, dental, and vision insurance

Job Responsibilities :

• Data Labeling and Annotation : Accurately label and annotate large datasets (images, text, video, audio) using specific guidelines to ensure high-quality training data for machine learning models.
• Quality Control : Review and verify annotations to maintain data accuracy and consistency. Ensure that all annotated data meets the specified standards and guidelines.
• Collaborate with Teams : Work closely with data scientists, machine learning engineers, and project managers to ensure annotation processes align with project goals.
• Tool Usage : Utilize annotation tools and software to carry out tasks efficiently, ensuring optimal use of resources and meeting deadlines.
• Feedback and Improvements : Provide feedback on annotation guidelines and suggest improvements based on challenges or inconsistencies encountered during the process.
• Data Management : Organize and manage datasets, ensuring proper tagging, storing, and versioning for easy retrieval and analysis.
• Documentation : Maintain detailed logs of annotated data, including changes, challenges, and tool usage to ensure transparency and traceability.
• Maintain Efficiency : Meet daily or weekly targets for data annotation while maintaining a high level of accuracy.

Skills & Qualifications :

• Attention to Detail : Strong focus on accuracy, with the ability to identify inconsistencies or errors in datasets.
• Technical Proficiency : Comfortable using annotation tools (e.g., Labelbox, VGG Image Annotator, or custom-built platforms) and basic software tools (e.g., Microsoft Office Suite, Google Drive).
• Basic Knowledge of Machine Learning : Understanding of how labeled data is used to train machine learning models is a plus.
• Adaptability : Ability to learn and adapt to new annotation tools and techniques as required by the project.
• Communication Skills : Ability to work well in teams and communicate effectively with colleagues, supervisors, and other stakeholders.
• Time Management : Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Problem-Solving : Ability to resolve issues that arise during the annotation process or with the dataset.

Work Experience :

• Experience in Data Annotation : Prior experience in data labeling or a similar role in machine learning or artificial intelligence projects is preferred, but not required.
• Experience in Quality Control : Experience reviewing and verifying data for consistency, accuracy, and completeness is a plus.
• Familiarity with Large Datasets : Experience working with large volumes of data in different formats (image, text, video, audio) is an advantage.
• Remote Work Experience : Familiarity with working in remote or distributed teams is helpful.

Education Requirements :

• Minimum Education : High school diploma or equivalent.
• Preferred Education : Bachelor’s degree in Computer Science, Data Science, Engineering, or related field (or equivalent experience).
• Certifications : Relevant certifications in data science, machine learning, or data annotation may be a plus, though not required.

Additional Information :

• Training : On-the-job training will be provided for the specific annotation tools and guidelines used by the company.
• Career Growth : Opportunities for career advancement within the data science or AI fields, with potential to transition into roles such as data quality analyst, machine learning specialist, or project manager.
• Work Environment : Collaborative and supportive team atmosphere, with an emphasis on meeting project goals while maintaining quality standards.

We are seeking a friendly, professional, and customer-focused Front Desk Clerk to be the first point of contact for clients, visitors, and guests. The ideal candidate will provide excellent customer service, handle administrative tasks efficiently, and ensure the front office operates smoothly and professionally at all times.

• Greet and welcome visitors, clients, and guests in a courteous and professional manner.
• Answer and direct phone calls, emails, and inquiries to appropriate departments or personnel.
• Manage front desk operations, including visitor logs, appointments, and deliveries.
• Maintain a clean, organized, and professional reception area.
• Assist with administrative tasks such as filing, data entry, and scheduling meetings.
• Handle check-ins, check-outs, and customer registrations (if applicable in hospitality or office settings).
• Receive and distribute mail, packages, and correspondence promptly.
• Coordinate with internal departments to ensure efficient communication and workflow.
• Maintain confidentiality and uphold company policies and procedures.
• Provide general information about the company, services, or facility to visitors and callers.

• Proven experience as a Front Desk Clerk, Receptionist, or similar customer service role.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and office equipment (printer, scanner, phone system).
• Professional appearance and positive attitude.
• Ability to remain calm and courteous under pressure.
• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Experience with booking or reservation systems is a plus (for hotel or hospitality roles).

• Office or hospitality environment with regular interaction with clients and visitors.
• May require flexible working hours, including weekends or evenings, depending on business operations.

Competitive pay based on experience, plus benefits and performance incentives.

We are seeking a detail-oriented and organized Administrative Assistant to provide comprehensive administrative and clerical support to ensure the smooth operation of daily business activities. The ideal candidate will be proactive, efficient, and capable of handling multiple tasks with accuracy and professionalism in a fast-paced environment.

• Manage and organize schedules, appointments, and meetings for management and team members.
• Prepare, edit, and distribute correspondence, reports, memos, and other documents.
• Maintain and update filing systems, databases, and records both digitally and physically.
• Handle incoming calls, emails, and inquiries, and direct them to the appropriate departments.
• Assist in the preparation of presentations, spreadsheets, and internal communication materials.
• Order and maintain office supplies, ensuring inventory levels are always adequate.
• Support HR and finance departments with documentation, data entry, and administrative tasks.
• Coordinate travel arrangements, accommodations, and event planning as needed.
• Uphold confidentiality and handle sensitive information with professionalism and discretion.

• Proven experience as an Administrative Assistant, Office Assistant, or similar role.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and general office software.
• Strong written and verbal communication skills.
• Excellent organizational and multitasking abilities.
• High level of attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Professional attitude and appearance.
• Associate or Bachelor’s degree preferred, or equivalent work experience.

• Standard office environment with regular business hours.
• Occasional overtime may be required to meet deadlines.

Competitive salary based on experience, plus benefits package.

Description:
A Human Resources (HR) Specialist manages and supports various HR functions within an organization, including recruitment, employee relations, performance management, benefits administration, and compliance with labor laws. The role ensures that company policies are applied fairly and consistently while fostering a positive and productive work environment. HR Specialists often act as the link between management and employees, handling confidential information with professionalism and discretion.

Key Responsibilities:

• Assist in the recruitment process — posting job ads, screening applicants, scheduling interviews, and onboarding new hires.
• Maintain and update employee records in HR databases and ensure accuracy of personnel data.
• Support employee relations by addressing grievances, managing conflict resolution, and ensuring workplace harmony.
• Administer benefits programs , such as health insurance, leave, and retirement plans.
• Assist in training and development programs to improve employee performance and retention.
• Ensure compliance with labor laws, safety regulations, and company policies.
• Prepare and analyze HR reports for management on staffing, turnover, and performance metrics.

Required Skills:

• Strong interpersonal and communication skills.
• Excellent organizational and multitasking abilities.
• Knowledge of employment laws and HR best practices (FMLA, FLSA, EEO, etc.).
• Proficiency in HRIS systems (such as Workday, SAP, or ADP).
• Confidentiality, integrity, and attention to detail.

Education & Experience:

• A bachelor’s degree in Human Resources, Business Administration, or a related field.
• 2–5 years of HR experience preferred.
• Professional certifications (e.g., SHRM-CP or PHR ) are a plus.

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

Description:
Seeking an Inventory Control Specialist who is responsible for managing, tracking, and maintaining accurate inventory levels within a warehouse, distribution center, or retail operation. They ensure that stock records in the system match the physical inventory, investigate discrepancies, and implement control measures to prevent loss or overstocking. The role involves conducting regular inventory audits, updating inventory databases, generating reports, and coordinating with procurement, logistics, and warehouse teams to ensure smooth supply chain operations.

Key Responsibilities:

• Monitor inventory levels and identify shortages or excess stock.
• Perform regular cycle counts and full inventory audits.
• Record and reconcile inventory data in ERP or warehouse management systems (e.g., SAP, Oracle, NetSuite).
• Coordinate with purchasing and warehouse departments to manage stock flow.
• Investigate inventory discrepancies and implement corrective actions.
• Prepare detailed inventory reports for management review.
• Maintain compliance with company policies and safety standards.

Required Skills:

• Strong analytical and organizational abilities.
• Proficiency in Microsoft Excel and inventory management software.
• Attention to detail and accuracy in record-keeping.
• Ability to work under pressure and meet reporting deadlines.

Education & Experience:

• Typically requires a high school diploma or associate degree in business, supply chain, or a related field.
• 2–4 years of experience in inventory management, warehousing, or logistics preferred.

We are seeking a detail-oriented and reliable Front Desk Receptionist to input, update, and maintain accurate information in our company databases and systems. The ideal candidate will have strong typing skills, excellent attention to detail, and the ability to work efficiently with minimal supervision. This role is essential to ensuring that company data remains accurate, organized, and up to date.

• Enter and update data into computer systems and databases with speed and accuracy.
• Verify and review data for errors or inconsistencies, correcting any identified issues.
• Maintain and organize records, files, and source documents.
• Perform regular data quality checks to ensure accuracy and completeness.
• Assist in generating reports and summaries based on data input.
• Follow data entry procedures and confidentiality policies.
• Collaborate with other departments to collect and confirm necessary information.
• Meet daily or weekly data entry targets and deadlines.

• Proven experience as a Front Desk, Receptionist, Office Assistant, or similar role.
• Strong typing and data entry skills.
• Proficiency in Microsoft Office (especially Excel and Word) and data management software.
• High level of accuracy and attention to detail.
• Good organizational and time management skills.
• Ability to maintain confidentiality and handle sensitive information.
• High school diploma or equivalent; additional computer training is a plus.
• Must have an American Citizen.

• Standard office or remote environment depending on company policy.
• Repetitive tasks requiring long periods of focus and attention to detail.

We are looking for a dedicated and customer-focused Data Entry Clark to join our team. The ideal candidate will serve as the first point of contact for customers, providing exceptional service, resolving inquiries, and ensuring a positive customer experience. This role requires excellent communication skills, patience, and the ability to manage multiple tasks efficiently in a fast-paced environment.

• Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner.
• Provide accurate information about products, services, and company policies.
• Handle customer complaints and resolve issues promptly while maintaining a positive attitude.
• Process orders, returns, and service requests accurately.
• Maintain detailed and updated records of customer interactions in the company’s CRM system.
• Collaborate with other departments to resolve complex customer issues or escalations.
• Identify opportunities to improve the customer experience and provide feedback to management.
• Follow up with customers to ensure satisfaction and build long-term relationships.
• Meet or exceed individual and team performance targets.

• Proven experience as a Data Entry Clark or similar role.
• Excellent verbal and written communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Proficient in Microsoft Office and customer management software (CRM).
• Ability to multitask, prioritize, and manage time effectively.
• Positive attitude, empathy, and a customer-first mindset.
• High school diploma or equivalent required; associate or bachelor’s degree preferred.

• Office-based or remote environment (depending on company policy).
• May require flexible hours, including weekends or holidays, depending on business needs.

Competitive salary with performance-based incentives and benefits package.