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We are seeking a proactive and client-focused Customer Success Manager to build long-term relationships with customers and ensure they achieve maximum value from our products and services.

Responsibilities:
• Onboard new customers and guide them through adoption.
• Build and maintain strong customer relationships.
• Monitor customer accounts to ensure satisfaction and retention.
• Proactively identify upsell opportunities and client needs.
• Serve as the customer advocate across internal teams.

Qualifications:
• Bachelor’s degree preferred.
• 2+ years in customer success, account management, or related field.
• Excellent interpersonal and communication skills.
• Strong organizational and problem-solving ability.

Benefits: Competitive compensation, performance bonuses, remote work flexibility, and professional development.


We are seeking a proactive and client-focused Customer Success Manager to build long-term relationships with customers and ensure they achieve maximum value from our products and services.

Responsibilities:
• Onboard new customers and guide them through adoption.
• Build and maintain strong customer relationships.
• Monitor customer accounts to ensure satisfaction and retention.
• Proactively identify upsell opportunities and client needs.
• Serve as the customer advocate across internal teams.

Qualifications:
• Bachelor’s degree preferred.
• 2+ years in customer success, account management, or related field.
• Excellent interpersonal and communication skills.
• Strong organizational and problem-solving ability.

Benefits: Competitive compensation, performance bonuses, remote work flexibility, and professional development.

We are seeking a highly organized and detail-oriented Remote Bookkeeper to join our team. The ideal candidate will be responsible for managing day-to-day financial transactions, maintaining accurate financial records, and ensuring that all accounting tasks are completed in a timely and accurate manner. This role is ideal for someone who is self-motivated, trustworthy, and enjoys working independently in a remote environment.

• Record and categorize daily financial transactions (invoices, receipts, payments, etc.)
• Reconcile bank and credit card statements regularly
• Manage accounts payable and accounts receivable functions
• Prepare and send invoices; follow up on outstanding payments
• Maintain accurate and organized financial records and supporting documentation
• Assist with payroll processing and related journal entries
• Prepare monthly, quarterly, and annual financial reports
• Support tax preparation by gathering necessary financial data and working with tax professionals
• Ensure compliance with company policies and relevant accounting regulations
• Collaborate with internal teams to ensure smooth financial operations

• Proven experience as a Bookkeeper, Accounting Assistant, or similar role
• Strong knowledge of accounting principles and practices
• Proficiency with accounting software (e.g., QuickBooks, Xero, FreshBooks, or similar)
• Excellent attention to detail and organizational skills
• Ability to work independently and manage time effectively in a remote setting
• Strong written and verbal communication skills
• High level of integrity and confidentiality
• Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred (or equivalent work experience)

We are seeking a detail-oriented and organized Data Entry Clerk to join our team. The successful candidate will be responsible for accurately entering, updating, and maintaining data in company databases and systems. This role plays a critical part in ensuring that records remain up to date, complete, and accessible for decision-making.

Key responsibilities include inputting customer and account information, verifying accuracy of data, reviewing and correcting errors, and ensuring compliance with company standards. The Data Entry Clerk will also generate reports, update existing records, and perform regular backups to secure information. Effective communication with team members and other departments is essential to clarify data requirements and resolve discrepancies.

The ideal candidate should demonstrate strong typing skills, proficiency with computer applications such as Microsoft Office, and familiarity with database systems. Attention to detail, confidentiality, and the ability to meet deadlines are crucial. Previous experience in a data entry or administrative role is an advantage. This position offers the opportunity to contribute to efficient operations and support the overall success of the organization.

Do you thrive in a role where you can help others and make a difference? Join our team as a customer service representative, where you’ll be the face of our company, helping customers navigate their questions and concerns while delivering an exceptional experience. You’ll handle inquiries, resolve issues, and work collaboratively with other departments to ensure customer satisfaction. If you’re a great communicator, enjoy problem-solving, and are motivated by helping others, we’d love to have you on our team.

• Respond promptly to customer inquiries via phone, email, and live chat.
  
• Deliver accurate information about products, services, and company policies.
  
• Resolve customer concerns and escalate issues to appropriate departments when necessary.
  
• Record customer interactions and feedback in our CRM system for tracking and analysis.
  
• Assist with troubleshooting common issues and follow up to ensure resolution.
  
• Identify customer needs and provide proactive solutions to improve their experience.
  
• Collaborate with team members to share insights and develop better processes.

Abcepta, Inc., a leading manufacturer of primary antibodies, is seeking a results-driven and motivated Sales Executive to join our remote team. The ideal candidate will be responsible for identifying new business opportunities, building client relationships, and driving revenue growth through strategic sales initiatives.