Customer Service Associate

61032 Freeport, Illinois Walgreens

Posted 19 days ago

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Job Description

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1634172BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 835 W GALENA AVE,FREEPORT,IL,61032
**Full District Office Address:** 835 W GALENA AVE,FREEPORT,IL,61032-03973-02584-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 02584-FREEPORT IL
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Customer Support Executive

11795 West Islip, New York VELTISTON GROUP

Posted 6 days ago

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BETA You can view this job in VELTISTON GROUP Typically Replies in 30 Days - Customer Support Executive Location: Islandwide Type: Full Time Experience Level: Fresh/entry level Category: Admin / Secretarial Salary: $3,500 to $6,000 Monthly We are an organization focusing on customer acquisition and retention. Due to the industry’s complexity, excellent interpersonal skills are essential to attract and retain valuable clients. You are expected to be independent and WORK FROM HOME most of the time. Personal time management is crucial. Job scope includes: Maintaining good records of existing and incoming clients Making outbound calls to update existing clients and attract potential new prospects Maintaining a professional image and stance when required A pleasant personality is a plus. Candidates without experience should be quick learners and adaptable. Enhance your profile by adding these skills: Commodity Management Skills Upselling Microsoft Excel Interpersonal Skills Cost Management Supervisory Skills Selling Payroll Customer Acquisition Trucking Cashiering Layout People Management Grow your skills and advance your career. Explore recommended courses from MySkillsFuture. You will need to log in with Singpass to verify your identity. #J-18808-Ljbffr

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Customer Support Specialist

Brooklyn, New York Vibe

Posted today

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Job Description

Customer Support Specialist

Location: In-Person | Brooklyn, NY

Salary: $60,000–$70,000/year

About Us

At Vibe, we’re redefining retail with the first AI-powered point-of-sale system built to streamline your business.

With Vibe, merchants can manage inventory, unify sales channels, process payments, track performance, and grow customer relationships—all from a single platform. Our technology gives retailers full visibility and control over their backend operations, enabling them to:

  • Process sales and manage inventory in real time
  • Collect valuable customer data for targeted marketing and loyalty programs
  • Access in-depth reporting and analytics to drive smarter decisions

The Role

We’re looking for a Customer Support Specialist to join our Brooklyn team. You’ll be the first point of contact for our retail customers—helping them resolve issues, answer questions, and get the most out of the Vibe platform.

What You’ll Do

  • Respond to incoming support calls and emails from merchants
  • Troubleshoot POS hardware, software, and payment issues, coordinating with internal teams to deliver timely solutions
  • Guide customers through system features and best practices
  • Maintain accurate records of customer interactions in our support tools
  • Share insights and feedback to help improve our products and services

What We’re Looking For

  • 1–3 years of experience in customer support, technical support, or help desk roles
  • Strong communication and problem-solving skills
  • Comfortable learning and explaining new technology
  • Friendly, patient, and professional approach to customer service
  • Available to work in-person at our Brooklyn office

If you’re passionate about helping businesses succeed, love solving problems, and want to be part of a team bringing cutting-edge retail technology to market, we’d love to hear from you!

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