533 Front Desk jobs in Baltimore

Join to apply for the Front Desk Coordinator role at True Sports Physical Therapy .

This range is provided by True Sports Physical Therapy. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

$16.00/hr - $18.00/hr

• A very positive and outgoing personality
• A desire to help problem solve and assist in all customer service interactions at the clinic
• Excellent phone skills with outstanding customer service and client satisfaction focus
• Ability to manage challenging situations with critical thinking and patience
• Willingness to adapt to new processes with enthusiasm
• Experience managing scheduling for staff and clients
• Light housekeeping duties to maintain cleanliness and appearance of the clinic

Entry level

Full-time

Administrative

Wellness and Fitness Services

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• Serve as the face of the company, offering friendly and professional greeting to those entering the building or calling in on the phone
• Check in and check out visitors
• Maintain the Reception and Lobby area, keeping it clean and free of clutter
• Notify employees of guest arrivals
• Answer a high-volume of calls from a multi-line phone system and connect callers to the appropriate person / department
• Observe video monitors to watch for deliveries and ensure the safety of the building/parking lot
• Sort and distribute corporate mail daily
• Apply postage to outgoing mail, as needed
• Create UPS Air bills for employees, as needed
• Troubleshoot and resolve non-routine caller complaints
• Assist with special projects, as needed
• Order supplies and stock the breakroom, as needed

• At least 2 -5 years of administrative experience
• Previous experience in a receptionist role is preferred
• Excellent communication and organizational skills
• Professional and dependable
• Strong attention to detail
• Proficiency with Microsoft Outlook and other Microsoft Office suites is required

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!

Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.

Front Desk and Host Position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.

• Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
• Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
• Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
• Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
• Reviews the cleanliness and organization of the Front Desk and Host station.
• Ensures all menus are stocked and properly cleaned and maintained.
• Checks for restocking of necessary supplies.
• Brings all areas up to standard.
• Discusses problem areas with Manager
• Conducts merchandise inventory during and after shift, if applicable.
• Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
• Notifies Manager of any Guest that is perceived to be unhappy.
• Assists other Team Members as needed or as business dictates
• Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
• Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
• Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
• Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
• Delivers silverware as Guests are seated.
• Makes timely and accurate calculations of bill transactions.
• Greets and assists Guests efficiently and with a smile while processing transactions.
• Is responsible for the reconciliation of any monies from their banks.
• Completes "To Go" order transactions for Guests and ensures accuracy.
• Sells merchandise from the Front Desk, if applicable.
• Must be friendly and able to smile frequently.
• Restaurant, retail, or cashier experience preferred, but not required.
• Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
• Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
• Must demonstrate ability to read and communicate in English.
• Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
• Must be skilled at calmly responding to dis-satisfied Guests and calling issues to Manager's attention.
• Must be at least 16 years of age.

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:

• Work days, nights, and/or weekends as required.
• Work in noisy, fast paced environment with distracting conditions.
• Read and write handwritten notes.
• Lift and carry up to 30 pounds.
• Move about facility and stand for long periods of time.
• Walk or stand 100% of shift.
• Reach, bend, and stoop frequently.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.

As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.

Dave and Buster's is proud to be an E-Verify Employer where required by law.

Compensation is from $15 - $16.5 per hour

Salary Range: 15 - 16.5

We are an equal opportunity employer and participate in E-Verify in states where required.

• High School Diploma or GED (required)
• Minimum 2 years in a healthcare or clinical office setting.

• Additional education or certification in Healthcare Administration.
• Experience in a specialty practice.
• Fluency in Spanish
• Knowledge of medical terminology

• Greet all patients, vendors, and employees with professionalism and courtesy.
• Assist patients with check-in using tools such as the Clear Wave Kiosk, providing one-on-one guidance when needed.
• Handle patient check-out, including collecting co-pays, co-insurance, deductibles, and account balances, and issue receipts for payments.
• Ensure patient information is accurate and up to date in the electronic health record (EHR) system, including insurance details and demographics.

• Answer all incoming calls promptly and professionally, triaging them to the appropriate person or department as necessary.
• Balance end-of-day patient payments and maintain accurate records.
• Manage patient files, referrals, medical record requests, and appointment reminders.
• Respond to voicemail, emails, and division inbox inquiries in a timely manner.
• Process and distribute incoming and outgoing mail, faxes, and special deliveries.

• Maintain a clean, organized, and welcoming reception area.
• Ensure the accuracy of outgoing mail and other communications.

• Schedule and reschedule patient appointments accurately and efficiently following provider protocols.
• Enter and maintain patient demographics and insurance details in the EHR system.
• Coordinate the referral tracking process to ensure timely completion.
• Assist patients with check-in and check-out to ensure a seamless visit.
• Monitor voicemails and direct patient calls to the appropriate team member when outside the receptionist's scope.
• Respond to medical record requests in compliance with HIPAA standards.
• Create and manage appointment reminders.

• Proficiency in EHR systems and Microsoft Office Suite.
• Strong understanding of medical terminology.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and ability to de-escalate conflicts calmly.
• Compassionate and confidential communication with patients.
• Ability to multitask and collaborate in a fast-paced healthcare environment.

• Professional healthcare office setting with occasional travel or overtime required.
• Exposure to communicable diseases, blood-borne pathogens, and toxic substances.
• Frequent use of office equipment such as computers, phones, and photocopiers.

• Ability to lift and move supplies and equipment up to 25 pounds.
• Prolonged standing and walking.
• Manual dexterity for handling office and medical equipment.