Merchandise Associate - TJ Maxx

Queen Creek, Arizona TJ Maxx

Posted 21 days ago

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Job Description

Job Summary: Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
Responsibilities: + Role models established customer experience practices with internal and external customers + Supports and embodies a positive store culture through honesty, integrity, and respect + Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures + Promotes credit and loyalty programs during customer interactions + Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards + Accurately processes and prepares merchandise for the sales floor following company procedures and standards + Initiates and participates in store recovery as needed throughout the day + Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store + Provides and accepts ongoing recognition and constructive feedback + Adheres to all labor laws, policies, and procedures + Supports and participates in store shrink reduction goals and programs + Participates in safety awareness and maintenance of a risk-free environment + Performs other duties as assigned Requirements: + Possesses excellent customer service skills + Able to work a flexible schedule to support business needs + Possesses strong organizational skills with attention to detail + Capable of handling multiple tasks at one time + Able to respond appropriately to changes in direction or unexpected situations + Possesses strong communication skills + Capable of lifting heavy objects with or without reasonable accommodation + Works effectively with peers and supervisors to accomplish tasks + Retail customer experience preferred . Nearest Major Market:Palm BeachNearest Secondary Market:MiamiJob Segment:Merchandising, Retail Sales, Loss Prevention, Retail, Security
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Customer Service Associate

85142 Queen Creek, Arizona Walgreens

Posted 3 days ago

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Job Description

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1642319BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 21212 E OCOTILLO RD,QUEEN CREEK,AZ,85142
**Full District Office Address:** 21212 E OCOTILLO RD,QUEEN CREEK,AZ,85142-09667-1116-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 1116-QUEEN CREEK AZ
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