35 Customer Service jobs in Piqua
General Merchandise
Posted 13 days ago
Job Viewed
Job Description
Do you enjoy helping customers figure out and find what they need? From every day needs to special occasions, customers need you to take them to that special product. As a sales associate in Apparel, Entertainment, Toys, Sporting Goods -- or any one of our dozens of departments -- you have the opportunity to make someone's day better.
You'll find that being a sales associate will keep you moving. It's up to you to keep your aisles neat and clean, work with multiple supervisors and fellow associates, stock shelves, and answer tricky questions -- you may even have to pitch in to help check out customers. The more you know about the store, the more successful you'll be.
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.The hourly wage range for this position is $14.00 to $6.00.
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from 0.35 per hour to 3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Duties and Responsibilities
- Walk up to 5 miles each day while fulfilling online customer orders
- Review customer orders, locate and select merchandise on the salesfloor
- Ensure customer orders are filled accurately
- Smile, greet, and thank customers with a positive attitude
- Dispense customer orders quickly and accurately in varying weather conditions
#storejobs
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.
Customer Service Representative

Posted 6 days ago
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Job Description
Cargill is a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials - from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.
This position is in Cargill's agricultural supply chain business. We sit at the heart of the supply chain, partnering with farmers and customers to source, make and deliver essential products.
**Job Purpose and Impact**
The Customer Service Representative will execute a limited scale of customer service activities for a single site team. In this role, you will provide clerical or administrative tasks to help optimize processing complex orders from customers and resolving order or delivery issues.
**Key Accountabilities**
+ Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
+ Participate in executing customer service strategies.
+ Inform customers about delivery and contract statuses, as well as other standard information needed to complete the transaction.
+ Provide administrative and clerical support to maintaining and updating tools or systems and relationships that supports databases related to deliveries and inventory management.
+ Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
+ Other duties as assigned.
#LI-Onsite
#LI-IF1
**Qualifications**
**Minimum Qualifications**
+ High school diploma, secondary education level or equivalent
+ Minimum of four years of related work experience
#LI-Onsite
#LI-IF1
**Position information**
+ **Location:** Sidney, Ohio
+ **Schedule:** Monday to friday from 7:30am to 4:00pm (Overtime if necessary)
+ Relocation assistance is not provided for this role
+ The business will not sponsor applicants for work visas for this position.
+ Daycare Discount Program Pilot Sidney, OH - Benefit package includes Paid time off; paid holidays; medical, vision and dental coverage; flexible spending accounts; life insurance; disability insurance; retirement savings; employee and family assistance program (EAP). Learn more at: . Access to discounted daycare tuition and priority access at local childcare center.
At Cargill we put people first? As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: learn more (subject to certain collective bargaining agreements for Union positions).
Equal Opportunity Employer, including Disability/Vet.
Returns & Customer Service

Posted 8 days ago
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Job Description
_Play a key role in keeping aircraft components flowing and fleets flying._
**Component Return Administrator - Contract Role**
**Location:** Troy, OH 45373
**Schedule:** Monday-Friday, 7:30 AM-4:30 PM-Part Time 20 hours per week -Days to be determined.
**Type:** Contract
**Pay Rate:** $24.00/hour
**Be the Backbone of Aerospace Logistics**
PDS Tech Commercial is seeking a detail-oriented and proactive **Component Return Administrator** to support our aerospace operations in Troy, OH. This role is critical to ensuring the timely and accurate return of aircraft components, directly impacting aircraft reliability and customer satisfaction.
Working closely with the Returned Goods (RG) department and supply base, you'll be the link that keeps communication and components flowing across major aerospace programs.
**What You'll Be Doing**
+ Track and manage **returned units** to and from customers and suppliers
+ Collaborate daily with the **Returned Goods (RG) department** to maintain visibility on open Work in Progress (WIP)
+ Follow up with suppliers to **expedite overdue returns** and resolve backlogs
+ Provide **written status updates** for internal teams and customers
+ Support return processes for high-volume and critical components, including **LRUs, EBAs, and EBACs**
+ Monitor and report on recurring removal rates (approx. 10 units/week for BD-100) and support component tracking across two major programs
**What You Bring**
**Required Qualifications:**
+ High School Diploma or GED
+ Strong communication and organizational skills
+ Proficiency with Microsoft Office tools, especially Excel and Outlook
+ Comfortable working in a fast-paced, high-visibility environment
+ Ability to multitask and follow through with minimal supervision **_This position requires use of information or access to facilities subject to the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). These regulations may limit access of controlled technologies: 1) to U.S. Persons, including U.S. Citizens, lawful permanent residents, and other narrow categories including refugees and asylees, or 2) to certain foreign nationals that have received an export license._**
**Preferred Qualifications:**
+ Associate or Bachelor's degree
+ Prior experience in **aerospace logistics, supply chain, or component returns**
+ Familiarity with ERP systems or component tracking platforms
+ Understanding of component reliability processes or returned goods procedures
**Why Join Us?**
At PDS Tech Commercial, we connect exceptional people with world-class aerospace opportunities. In this role, you will:
+ Contribute to **critical programs supporting modern aircraft reliability**
+ Gain insight into aerospace logistics and supply chain operations
+ Enjoy **weekly pay** , **stable hours** , and **hands-on experience** in a dynamic industry
+ Join a team that values communication, accountability, and performance
**Apply Today and Keep Aerospace Running Smoothly**
If you're organized, communicative, and ready to make a difference in aviation logistics, we want to hear from you.
**Apply now** to become a **Component Return Administrator** with **PDS Tech Commercial** and help ensure every component gets where it needs to go-on time and in top shape.
**Pay Details:** $24.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
Customer Service Representative

Posted 10 days ago
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Job Description
800 Center Drive, Vandalia, Ohio 45377
_TruGreen_ _accepts applications on an ongoing basis._
**Job Description**
Every TruGreen associate is committed to quality. We all have an important role to play in the success of our company. There is no job too small or too great that doesn't equally impact our future.
We know there is no business without the people behind our brand that make it - and our services - a reality. You play a critical role in contributing to a high-performing team.
At TruGreen, we are committed to our customers, our teams, our values and the science of lawn care. A career with TruGreen is a career full of new opportunities to learn and take pride in your work.
#BeTruGreen and find yourself with a satisfying and rewarding career.
**What's In it for YOU!**
+ Awesome teammates who are dedicated to our values, customers, lawn science and YOU!
+ Competitive wages
+ Opportunities to grow your career
+ Affordable medical and prescription drug plans
+ Financial health resources, including 401k
+ Training & Development
+ Paid Time Off/Sick Leave
**Your Responsibilities**
You are responsible for delivering superior customer support throughout the day by answering customer calls and problem-solving to help customers continue to live life outside. You can build sales experience by upselling additional services to customers who are looking to enhance their outdoor living space.
**Job Requirements**
+ High standards for excellence, integrity and customer service
+ Excellent customer service skills
+ Ability to resolve conflict in a professional and decisive manner
+ Foundational sales skills to upsell products and services to meet customer needs
+ Written and verbal communication skills for professional business interactions
+ Proficient computer skills, especially with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
+ Familiarity with social media applications (Facebook, Instagram, LinkedIn)
+ Ability to learn and apply general knowledge of the company, products and services
+ Ability to read, comprehend and adhere to instructions, processes and procedures
+ Keen attention to detail
+ Mathematical skills to calculate (add, subtract, multiply, and divide) in all units of measure, using whole numbers and decimals to determine rate, ratio, and percent
+ Good organizational and time management skills, including punctuality for on-time attendance
+ Ability to work independently under general supervision and collaboratively as part of a team
+ Ability to talk and type simultaneously when interacting with customers
+ High school diploma or general education degree (GED); or up to one-year related experience and/or training; or an equivalent combination of education and experience
+ Associate degree from a two-year college or technical school preferred
As America's number one lawn care company, TruGreen® is dedicated to using our science-based expertise and local experience to create beautiful, healthy properties across the nation. Through our lawn, tree & shrub, and pest control services, we help improve the health and beauty of outdoor spaces everywhere, so people can _Live Life Outside_ .
Ability to speak, read and write fluently in English is required.
You MUST BE physically located in the United States while performing this job.
_TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace._
**Pay Ranges**
$27,669.00 - $51,188.00
This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.
TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.
We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com ( ).
California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.
Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
TruGreen performs pre-employment testing.
To view our disclaimer,
Customer Service Representative

Posted 10 days ago
Job Viewed
Job Description
**Pay** : $18/hr
**Hours** : 8am-5pm Monday-Friday
This position is **ONSITE** in **Troy, OH** , must be able to commute to Troy, OH
**Why you should apply to be a Dealer Analyst**
+ Work with a premier client in the automotive industry.
+ Enjoy a competitive pay rate
+ Opportunity to work with a team of experienced professionals.
+ Opportunity to learn and grow in a fast-paced environment
What does a **Dealer Analyst** do?
+ Answer incoming phone calls in order to: assist dealerships with order entry automotive parts questions.
+ Actively listen to our representatives and their needs
+ Be able to effectively communicate in an articulate, empathetic, and professional tone.
+ Accurately record information in various computer applications (2-screens) during the telephone call or issue resolution process
+ Make outbound calls to resolve issues.
+ Research parts problems
+ Use dealership resources, SOP, good business judgment, and customer service skills to effectively solve issues
+ Proactively communicate potential issues internally with management and other dealerships via text, email, and/or phone in order to provide the best possible customer experience
**Requirements:**
+ Ability to stand (and walk) throughout entire shift
+ Remain stationary for long periods of time and complete repetitive motions
+ Operate office equipment
+ Maintain a professional business casual appearance and work space.
+ Attention to detail, quality minded
+ Team oriented attitude
+ Ability to understand verbal and written directions in English
+ Ability to work Saturday overtime as workload demands
**Education/Experience:**
High School or GED Equivalent (required)
2 years of experience (preferred)
**Skills:**
Typing, Telephone etiquette, Call Center Support, Customer Service, Email monitoring, time management, excel. **2 years of experience** (preferred)
**What happens next**
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply today!
#CB #1
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Customer Service Representative

Posted 10 days ago
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Job Description
**Job Summary**
Selected candidate will perform inside sales support for internal and external customers including receiving, processing, investigating and resolving all incoming orders and inquiries from our field sales representatives and end users of our products. This individual will have direct contact with all levels of responsibility, including owners and executives of major businesses. The successful candidate will have frequent contact with both internal and external personnel along with customer contact that will require professionalism, courtesy and tact. The candidate should possess the knowledge and skills necessary to resolve wide and varied situations covering all aspects of the business and be able to implement recommendations and decisions regarding these matters. The position requires a highly organized individual capable of multitasking in a fast-paced customer service environment. They will be a self-starter capable of independent work and possess attention to detail, focusing on accuracy.
**Responsibilities**
+ Team oriented with the ability to effectively interact with co-workers, customers, sales and product lines
+ Proactive with good decision-making skills, able to work in an empowered environment
+ Excellent follow-up skills and attention to detail
+ Project management
+ Handling wide and varied inquiries from customer calls & emails
+ Accurate entry of all assigned customer orders
+ Maintenance of customer requirements and pricing
+ EDI order monitoring and maintenance as needed
+ Product knowledge and the ability to answer questions regarding use and care
**Minimum Qualifications**
+ Associate Degree in Business Administration/Marketing or equivalent experience
+ 3+ years sales and/or customer support experience
+ Excellent oral, interpersonal, and written communication skills
+ Proficient in Microsoft Office products including Word, Excel, and Outlook
+ Excellent Teamwork, Time Management, Organizational, Follow up and Planning Skills.
+ Knowledge of freight terminology and shipping procedures
+ Familiarity of Credit and Collections processes
+ Ability to read and decipher quotations and purchase orders
+ Ability to enter and submit orders accurately
+ Ability to plan and coordinate projects as an individual contributor or as a member of a cross-functional team
**Preferred Qualifications**
+ Experience in Inside Sales Support for large volume accounts
+ Experience with Auto Quotes
+ Experience in CRM and Project Management
Customer Service Specialist

Posted 10 days ago
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Job Description
**SUMMARY**
Hobart Service is looking for an experienced Customer Service Specialist. This position is critical to the ongoing success and growth to the heart of our business. The Customer Service Specialist conducts administrative work performed in the local branch including, but not limited to: Accounts Receivable, Accounts payable, vacation tracking and absences, dispatching, providing outstanding customer service, and working with both service and parts departments. There may be occasional work with confidential data where the effect of any disclosure may have a negative impact on the business.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
_These are the most significant job duties performed. The size, scope and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must be able to perform each assigned essential duty satisfactorily._ _Other responsibilities or special projects not specifically listed below may also be assigned._
+ Accounts Payable and Accounts Receivable
+ Receive, investigate and resolve all customer inquiries to the satisfaction of the customer
+ Proactively schedule service calls for assigned Service Technicians when needed or as a backup dispatcher
+ Follow up on completed Service Calls to verify customer satisfaction
+ Understand 3rd Party Companies/technology platforms utilized by our key accounts to oversee proper procedures are being followed
+ Perform office management functions as necessary, such as assisting with tracking of consignment, assisting walk-in customers, handling phone calls for supervisor, etc.
+ Duties as assigned by Branch Manager
**QUALIFICATIONS**
_The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
Education and Work Experience
+ Accredited High School diploma, Business or trade school or GED
+ 3-5 years of similar experience
Desired Education/Experience
+ Associate's or Bachelor's preferred
Job -Specific Knowledge
_To perform this job successfully, the individual needs to demonstrate knowledge of these areas as they relate to the primary functions of the job._
+ Leadership - demonstrates strong strategic leadership skills across a team of varied skill sets and exempt/non-exempt status (e.g. coaching, talent development, performance management, discipline, etc.)
+ Finance & Accounting - Intermediate knowledge of inventory drivers of a business (e.g. analysis of inventory reports, setting and administering a budget, expense control, pay practices and laws, etc.)
+ Sales & Marketing - Proven selling and negotiating skills with effective sales ability and persuasiveness and marketing techniques. Demonstrates knowledge in the following skills: client interviewing, sales, cross-selling, consultative sales, proposals preparation, and presentation.
+ Customer Service - Highly professional demeanor with excellent written and verbal communication skills to positively assist and influence customers.
COMPETENCIES
_To perform the job successfully, an individual should demonstrate the following competencies._
Technical and Analytical Skills
+ Basic knowledge of/working knowledge of Windows applications and Microsoft Office programs such as Word and Excel.
+ Synthesizes complex or diverse information.
+ Collects and researches data.
+ Uses intuition, experience, and data to drive decision making.
+ Designs workflows and procedures.
Innovation
+ Displays original thinking and creativity.
+ Meets challenges with resourcefulness.
+ Generates suggestions for improving business.
+ Develops innovative approaches and ideas.
Safety
+ Ability to read and understand safety guidelines of the business.
+ Ability to approach job responsibilities with an emphasis on safety, efficiency, and quality.
Time Management and Communication Skills
+ Must be dependable, have good attendance, be punctual, and have a positive attitude.
+ Prioritizes regular workload, special tasks, and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame.
+ Demonstrated ability to communicate orally with individuals from within and outside the organization.
+ Demonstrates crisis/conflict resolution skills.
+ Ability to self-motivate and self-direct with little to no supervision.
+ Thrives in multi-tasking environment and can adjust priorities quickly
Leadership Skills
+ Effective organizational, leadership and presentation skills.
+ Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees.
+ Performs with high level of initiative exhibiting persistence and willingness to stimulate new ideas with the organization.
+ Takes calculated risks, makes strategic, results-oriented decisions, and accepts responsibility for the results (positive or negative).
+ Makes self-available to staff.
+ Provides regular performance feedback.
+ Solicits and applies customer feedback (internal and external).
+ Continually works to improve supervisory skills.
+ Establishes and maintains effective, collaborative work relationships both internally and externally.
+ Effectively recruits candidates and interviews job applicants for open positions, supporting ITW Diversity and Inclusion strategies.
+ Represents Hobart Service within their community well.
+ Recognize unusual or emergency situations and take appropriate action
**PHYSICAL DEMANDS & WORK ENVIRONMENT**
_The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
Physical Demands
+ Extensive periods of time on phone and in a seated position
+ Kneeling, squatting, bending, pushing/pulling
Working Conditions
+ Normal office environment
Hours of Work
+ Normal business hours with occasional/frequent/extended hours as needed
+ Flexibility with schedule to meet critical deadlines
+ Extended hours may include nights and/or weekends
+ Normal scheduled hours cover early mornings, evenings and/or weekends
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Customer Service/Sales

Posted 10 days ago
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Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
CUSTOMER SERVICE REPRESENTATIVE

Posted 10 days ago
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Job Description
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.