842 Customer Service jobs in Englewood

Description We are looking for a dedicated Customer Service Representative to join our team in Saddle Brook, New Jersey. In this Contract-to-permanent position, you will play a key role in ensuring seamless order processing and building strong relationships with customers. If you thrive in a fast-paced environment and excel at problem-solving, this opportunity is perfect for you.
Responsibilities:
- Process customer purchase orders with precision and efficiency to meet deadlines.
- Coordinate with the supply chain team to verify product availability and delivery schedules.
- Work closely with third-party logistics providers and carriers to arrange shipments and oversee delivery tracking.
- Ensure that orders are dispatched and invoiced in compliance with customer specifications and company standards.
- Provide regular updates to customers regarding order status, backorders, and any modifications.
- Maintain accurate and thorough records of customer information and item master data to support business operations. Requirements - Proven experience in customer service or a similar role, with a focus on order management.
- Strong skills in order entry and managing purchase orders.
- Excellent written and verbal communication abilities, including email correspondence.
- Ability to collaborate effectively with supply chain teams, logistics partners, and customers.
- Detail-oriented with a commitment to maintaining accurate records.
- Familiarity with customer relationship management (CRM) systems and tools is a plus. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok ( .
Job Description
Purpose
Customer Service embraces the responsibility of making a remarkable impact on people's lives through best-in-class service levels & efficient business solutions we create together. This is driven by our compassion for people, commitment to innovation & inclusion, service to the community, & uncompromising integrity at the heart of everything we do.
The Customer Service Associate is responsible for supporting day-to-day order management utilizing the Order to Cash process to drive order deliverables to ensure on-time & complete delivery of crucial medicines to customers. This role collaborates with business partners throughout the organization to drive customer loyalty & achievement of the company's sales / revenue objectives by achieving the highest level of operational effectiveness & delivering exceptional customer service. These partnerships will enable the Customer Service Associate to network & explore career path opportunities from multiple partner areas within the company.
Responsibilities
+ Process revenue generating customer orders including order entry, order status, document creation, order release tracking through order validations, suspicious order monitoring, IDOC error resolution, shipment tracking, sales recognition, document management, and reporting for various order types; phone, fax, OD tool/email, EDI.
+ Initiate Account Maintenance requests for new and existing customer set-up using DSP application.
+ Process Luprolink, customer inventory management system (orders, history, reports).
+ Process free of charge orders for donations, product requisitions, PAF emergency orders, product replacement.
+ Respond to customer on-line feedback (triage and response),
+ Create inquiries and investigate customer discrepancies in SAP and Distribution Tracking Compliant System through resolution.
+ Understand and create working relationships with all levels of personnel (Receivables Management, Warehouse Operations, Pricing, Distribution, Transportation, Sales Force, Customer Master Data).
+ Complete/apply all quality, regulatory, safety, and compliance training.
+ Process standard returns, credits, and debits accurately and efficiently.
+ Collaborate with team members to troubleshoot and resolve customer issues related to returns.
+ Provide exceptional customer service by addressing inquiries and concerns promptly and professionally.
Qualifications
Qualifications
+ Requires a high school diploma and minimum 1-2 years' experience as Customer Service Representative or equivalent.
+ Ability to interact with multiple levels of personnel, customers, and sales force; communicate in a clear, concise, and appropriate manner in verbal and written communications.
+ Ability to multi-task and change direction to meet business needs while being a positive, change agent. Demonstrates effective allocation of time during the workday.
+ Proven, demonstrated analytical and problem-solving skills to conduct root cause analysis. Keen attention to detail with a prominent level of accuracy.
+ Demonstrates basic strategic thinking by understanding and aligning customer service efforts with the organization's overall goals and objectives.
+ Ability to work independently and in a team environment.
+ Proficient in relevant software, Microsoft Office, SharePoint, SAP highly preferred.
Key Stakeholders
Customer Service Operations, Trade/Commercial, Supply Chain, Warehousing & Distribution/transportation, Master Data, Demand Planning, Sales Force, Receivables Management, Vendor's, Pricing Operations, and Track & Trace
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements understate or local law: ?
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+ The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future?
+ We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/vision insurance and 401(k) to eligible employees?
+ This job is eligible to participate in our short-term incentive programs. ?
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Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested,and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any otherform of compensation and benefits that are allocable to a particular employee remains in the Company'ssole and absolute discretion unless and until paid and may be modified at the Company's sole andabsolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community? Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Description We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Bronx, New York. In this role, you will be responsible for handling customer inquiries, managing service requests, and ensuring prompt follow-up on maintenance and repair needs for our properties. This position is ideal for someone who thrives in a fast-paced environment and is committed to providing excellent customer support.
Responsibilities:
- Respond to inbound customer calls with professionalism and clarity, addressing inquiries and resolving issues efficiently.
- Manage and track maintenance and repair requests for company properties, ensuring timely follow-up and resolution.
- Maintain accurate records of service requests and updates in the system.
- Handle outbound calls to follow up with customers and confirm service completion.
- Coordinate with internal teams to ensure seamless communication and execution of repair and maintenance tasks.
- Provide detailed information about services and processes to customers when required.
- Monitor and prioritize service requests to meet deadlines and customer expectations.
- Utilize order entry systems to document and process service requests accurately.
- Assist in improving customer service protocols by providing feedback and suggestions.
- Uphold company standards for customer satisfaction and maintain a positive client experience. Requirements - Proven experience in customer service, ideally within a call center environment.
- Strong communication skills, both verbal and written, with an ability to handle inquiries professionally.
- Proficiency in managing inbound and outbound calls.
- Familiarity with order entry systems and maintaining accurate records.
- Ability to multitask and prioritize in a fast-paced setting.
- Problem-solving skills to address customer concerns effectively.
- Attention to detail when documenting service requests and updates.
- A team-oriented mindset with a commitment to delivering excellent customer service. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Description We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in White Plains, New York. This is a contract-to-permanent position offering the opportunity to make a meaningful impact by assisting customers and collaborating with drivers to ensure seamless operations. The role begins with on-site training for the first few weeks and transitions to remote work thereafter.
Responsibilities:
- Serve as the primary point of contact for tracking deliveries and coordinating with drivers.
- Manage dispatching responsibilities to ensure timely delivery and accurate communication.
- Provide exceptional customer service by addressing inquiries, issuing credits, and resolving concerns.
- Handle inbound and outbound calls efficiently while maintaining a focused and attentive demeanor.
- Record and update delivery and customer information in the internal system.
- Escalate complex issues to the appropriate teams for resolution.
- Collaborate with business-to-business customers to maintain strong relationships and provide tailored support.
- Participate in on-site training to learn system navigation and role-specific processes.
- Utilize excellent communication skills to convey information clearly and effectively. Requirements
- Previous experience in a call center or customer-facing administrative role.
- Strong verbal and written communication skills with the ability to speak eloquently and professionally in English and Spanish.
- Proficiency in managing inbound and outbound calls in a fast-paced environment.
- Familiarity with order entry and tracking systems.
- Ability to multitask and prioritize responsibilities effectively.
- Problem-solving skills to manage and escalate issues as needed.
- Comfortable with both on-site training and remote work setups.
- Attention to detail and accuracy when updating and tracking information.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Description for Internal Candidates
**Customer Service Representative**
**Onsite in Newark, NJ**
Hourly rate $16.50/hr
**What you get:**
+ Full-time Employment with Benefits day one including paid Holidays.
+ $6.50/hr
+ Bilingual in Spanish 17.50/hr
+ Paid Training
+ Great Work Environment
**Requirements:**
+ Must be at least 18 years of age or older.
+ Must have a High School Diploma, or equivalent.
+ Must be able to submit to a background check and drug test.
+ Must be able to work 10:15am to 7:15pm any day of the week
**Summary:**
As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
**What you will be doing:**
+ Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
+ Identify customer needs to ensure the customer is provided complete and accurate information.
+ Process required transactions via mainframe or web-based applications.
+ Submit research requests in a concise yet accurate manner.
+ Maintain a thorough knowledge of the company and client programs, policies, and technology.
+ Communicate effectively in a warm and empathetic manner.
+ Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
+ Provide support to other positions/operations in cases during heavy workloads or absences.
**People who succeed in this role have:**
+ The ability to convey complex information in clear and concise terms to ensure customer understanding.
+ Strong work ethic.
+ Effective and accurate written and verbal communication skills.
+ Effective problem-solving skills.
+ Customer Service Experience.
+ Can navigate multiple applications and research solutions with ease
+ Love helping people and guiding them to the best solution for their issue
+ Are excited by innovative technology
+ Provide calm conflict resolution and problem solving for frustrated customers
+ Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
+ Can commit to 100% attendance for three to five weeks of paid training
Join a rapidly growing organization that can support your career goals
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is 16.50/hr.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._

Description
We are looking for a dedicated Customer Service Representative to join our team in Fairfield, New Jersey. In this contract position, you will be responsible for managing customer orders, coordinating shipments, and ensuring seamless communication with clients. This role involves working with high-quality kitchen and restaurant equipment, providing an opportunity to engage with a dynamic and friendly team.
Responsibilities:
- Process and manage customer orders with precision, ensuring accuracy in all transactions.
- Coordinate shipping logistics and maintain accurate inventory records.
- Monitor the status of orders and provide timely updates to customers.
- Communicate effectively with clients to address inquiries and resolve issues.
- Work collaboratively with warehouse associates and the operations manager to ensure smooth order fulfillment.
- Utilize software tools to perform order entry and maintain data integrity.
- Handle large kitchen equipment orders for commercial kitchens and restaurants.
- Maintain an attentive and approachable demeanor when interacting with customers.
Requirements - Strong attention to detail to ensure accuracy in order processing and inventory management.
- Excellent verbal and written communication skills to interact effectively with clients and team members.
- A personable and customer-focused attitude to build positive relationships with customers.
- Basic proficiency with software tools; open to candidates with varying levels of technical experience.
- Ability to work well in a team environment with a friendly and cooperative approach.
- Previous experience in customer service or order entry is a plus.
- Comfortable working in a casual dress code environment, adhering to guidelines for professionalism. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Store Family Dollar
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.

Store Family Dollar
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.

Store Family Dollar
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.