6601 Customer Service jobs in California

Description We are looking for a dedicated Customer Service Representative to join our team in Newport Beach, California. This long-term contract position offers an excellent opportunity to engage directly with customers, manage orders, and contribute to team success. The role combines administrative tasks, customer interaction, and problem-solving in a hybrid work environment.
Responsibilities:
- Handle the creation and maintenance of customer accounts with precision and efficiency.
- Process customer orders and ensure timely updates on order and shipment statuses.
- Monitor consumer loyalty programs and address any related inquiries.
- Coordinate promotional and training product requests.
- Accurately record and manage business transactions using NetSuite, Salesforce, and other internal systems.
- Collect and document key customer information to enhance service delivery.
- Collaborate with the team to meet departmental goals and objectives.
- Provide assistance on special projects as assigned by management.
- Respond to inbound and outbound calls and emails to address customer needs.
- Schedule appointments and ensure adherence to timelines. Requirements - Minimum of two years of experience in a customer service role, preferably in a call center environment.
- Strong critical thinking skills with the ability to analyze and solve problems effectively.
- Excellent interpersonal skills, including social perceptiveness and understanding customer needs.
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- Familiarity with CRM tools such as NetSuite and Salesforce is highly desirable.
- Ability to type at least 40 words per minute with accuracy.
- Strong organizational skills and attention to detail.
- Demonstrated ability to handle multiple tasks and prioritize effectively. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Description We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. This contract-to-permanent position offers an opportunity to work in the dynamic health and biotech industry, supporting clients and stakeholders with detail-oriented and efficient service. If you thrive in a fast-paced environment and enjoy providing exceptional customer support, we encourage you to apply.
Responsibilities:
- Respond to customer inquiries with care and precision, ensuring timely resolution by coordinating with relevant departments.
- Utilize multiple internal systems daily to deliver accurate and quality service.
- Address and resolve customer concerns while providing feedback to management regarding service challenges.
- Complete special projects as assigned to support departmental goals.
- Manage customer orders, shipping, and delivery processes while troubleshooting issues effectively.
- Ensure new customer setups are handled seamlessly, maintaining excellent communication throughout.
- Apply Lean Process Improvement principles where applicable to enhance service delivery.
- Maintain accurate records and data entry with strong attention to detail.
- Collaborate with cross-functional teams to achieve customer satisfaction.
- Be available for mandatory overtime when requested by management. Requirements - Bachelor's degree in a science-related field is preferred, but not mandatory.
- 3-5 years of experience in a high-pressure customer service environment.
- Familiarity with manufacturing customer service processes, including order management and issue resolution.
- Proficiency in Microsoft Office Suite, including Word and Excel.
- Strong communication skills, both written and verbal, with excellent interpersonal abilities.
- Demonstrated problem-solving skills and attention to detail.
- Ability to work collaboratively in a team environment and independently when needed.
- Experience with Lean Process Improvement principles or similar methodologies is a plus. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Your potential has a place here with TTEC's award-winning employment experience. As a **Customer Service Representative** working **remotely** in **Sacramento, CA,** you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
This position requires that you reside within **50 miles of Sacramento, CA.**
**What You'll be Doing**
Do you have a passion for helping others? Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
**During a Typical Day, You'll**
+ Answer incoming communications from customers
+ Conduct research to provide answers for customers to resolve their issues
**What You Bring to the Role**
+ 6 months of customer service experience
+ High school diploma or equivalent
+ Recognize, apply and explain your product or service knowledge
+ Computer experience
+ High speed internet (> 15mbps) may be required for some programs
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Base wage starting at $17.46 per hour
+ And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit for more information.
**A Bit More About Your Role**
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
**Job:** __Customer Care Representative_
**Title:** _Customer Service Representative_
**Location:** _CA-McClellan_
**Requisition ID:** _045WG_

Your potential has a place here with TTEC's award-winning employment experience. As a **Customer Service Representative - Retail or Contact Center** working **onsite** in **Irvine, CA,** you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
This position requires that you reside within **50 miles of Irvine, CA.**
**What You'll be Doing**
Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
**During a Typical Day, You'll**
+ Answer incoming communications from customers
+ Conduct research to provide answers for customers to resolve their issues
**What You Bring to the Role**
+ 6 months of customer service experience
+ High school diploma or equivalent
+ Recognize, apply and explain your product or service knowledge
+ Computer experience
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Base wage starting at $19.62 per hour
+ And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit for more information.
**A Bit More About Your Role**
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
**Job:** __Customer Care Representative_
**Title:** _Customer Service Representative_
**Location:** _CA-Irvine_
**Requisition ID:** _045VJ_

Our client, in Sacramento is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Community Resident Support supporting the Customer Service Team. The ideal candidate will have empathy, professionalism, and communication skills which will align successfully in the organization.
**Job Title:** Customer Service Representative
**Location:** Sacramento
**Pay Range:** $20.34 an hour
**What's the Job?**
1. Maintain a positive, empathetic, and professional attitude toward customers at all times.
2. Respond promptly to customer inquiries and complaints, ensuring customer satisfaction.
3. Communicate with customers through various channels and establish positive rapport.
4. Process work orders, forms, applications, and requests efficiently.
5. Keep accurate records of customer interactions, transactions, comments, and complaints.
6. Assist residents with work order requests and ensure timely completion.
7. Ensure legal compliance with company standards and applicable laws, such as Fair Housing and Landlord/Tenant laws.
**What's Needed?**
1. High School Diploma or GED
2. Pre-Hire Screenings
3. Requires an online exam to be completed prior to resume submission.
**What's in it for me?**
1. Weekly pay
2. Pay rate of $20.34 an hour.
3. Day shift hours
4. Temp to hire opportunity
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

**Position: Customer Service Representative**
**Payrate range: $18 - 20/HR**
**Shift: AM SHIFT**
Duties will include the following:
+ Provide information to customers regarding products, processes, and production turnaround times.
+ Process work orders received in-person, by phone, electronically, or by hard copy.
+ Attempt to sell add-ons or new services and merchandise to existing and previous customers.
+ Inform the customer of unit prices, shipping date, delays, and information needed by the customer.
+ Wow customers in a friendly and enthusiastic manner.
+ Provide estimates and complete invoices.
+ Provide logistics oversight to the dispatch department
+ Enter jobs into the computer system/first screen billing.
+ Examines original hard copy documents for completeness and defects.
+ E-mail or call customers with questions regarding orders, when appropriate.
+ Examine customer instructions for completeness and understanding.
+ Note problems with orders to the production manager(s).
+ Consult with production staff regarding costs, deadlines, and communicate information to the customer.
+ Route supplies and materials such as artwork, copy, digital files, or prints to work areas to start production.
+ Resolve problems with digital orders or obtain assistance from a technical expert.
+ Confer with customers throughout production to keep them informed of the status of the job
+ Follow up on orders to ensure delivery by specified dates/times
+ Confer with production or the carrier team to expedite, trace missing or delayed shipments.
+ Support other departments and additional tasks, as needed.
**Skills/Qualifications: **
+ High School graduate or equivalent.
+ Consistent, on-time arrival and daily attendance are a must.
+ Previous experience and enjoys working in a Print Production environment.
+ A willingness to accept training.
+ Ability to effectively promote the products and services of the company.
+ Must be able to perform each essential task to successfully meet the requirements of the job.
+ Strong competencies with the ability to learn the required software technologies, for example, MFG.
+ Communicate effectively with internal team members and external clients.
+ Knowledge of the printing industry - specifically AEC, bindery, and finishing is a plus.
+ Ability to track orders throughout the production and delivery process and keep customers accurately informed.
+ Ability to understand and accurately communicate cost estimate information to the customer.
+ Must be able to multitask and work quickly in a deadline-driven environment to meet customer needs.
+ Must be able to work independently with minimal help.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

**Job Description:**
**Company Description**
Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.
**Job Description**
This position is responsible for contact with both internal and external customers where improper handling will have a marked effect on operating results. Ability to work with other Service Support Team Members.
Will provide 24-hour-a-day, 7-day-a-week support to field offices including logging calls to Branches and paging on-call technicians during non-business hours responding to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products, and services. Determines the best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate's problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problems. Possesses knowledge of the organization's policies, procedures, practices, products, and services.
_These are the most significant job duties performed. The size, scope, and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must be able to perform each assigned essential duty satisfactorily._ _Other responsibilities or special projects not specifically listed below may also be assigned._
+ Answer calls from incoming customers and dispenses call information to the appropriate Branch or Service Contractor.
+ Utilize the current system to properly log and page service calls.
+ Distribute electronic calls as needed.
+ Follow current procedures to ensure consistency and accuracy across the department while continually looking at process improvements and simplifications.
+ Identify service offices and/or personnel where intervention may be needed to improve processes.
+ Understand 3rd Party Companies being utilized by our key accounts to oversee proper procedures being followed regarding service calls.
+ Coordinate field notification, tracking, and payment of SPIFF programs!
+ Track Office Information Screen/SMS Scheduler updates, print, and up follow up as necessary.
+ Train and assist in the development of new hires.
+ Handle other projects as required.
Qualifications
**REQUIRED SKILLS:**
+ Proficient with Microsoft Office Products including Outlook, Word, and Excel
+ Ability to adapt to changing circumstances, remain calm in stressful situations and adjust plans to meet changing needs.
+ Flexible scheduling, work any combination of 1st, 2nd and 3rd shifts including weekend shifts and holidays.
+ Ability to continuously learn and grow from successes and mistakes is attentive to details and accuracy and goal-oriented.
+ Demonstrates an understanding of working in a team environment and exhibits the ability to turn team diversity into an advantage.
+ Ability to see underlying concepts and patterns in complex situations to develop solutions that effectively address underlying problems/root causes.
+ Recognize changing customer needs and determine process/procedure updates and/or requirements.
+ Work with IT regarding customer needs when appropriate.
+ Ability to communicate effectively verbally and in writing.
+ Requires strong interpersonal skills and the ability to build trust and rapport with the field service team and third-party servicers as well as both Key and non-Key Accounts
+ Ability to develop positive working relationships with others at all levels and demonstrate respect to people at all levels.
+ Ability to handle internal and external customers politely and efficiently follows procedures to solve problems, understand company products and services, and maintain a pleasant and professional image.
**QUALIFICATIONS**
Education and Work Experience
+ High school diploma or GED and vocational training in office administration
+ 2 years experience in the customer support and service industry
Desired Education/Experience
+ Associates degree in business administration
+ Bilingual
+ Field service experience is a plus.
Additional information
**Physical Demands**
The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly exposed to repetitive motion, bending, lifting, twisting, crouching, reaching, pushing and/or pulling.
- Ability to stand or walk for long periods of time
- Ability to perform repetitive motion type tasks regularly such as walking, typing, using fingers and hands.
- Ability to regularly lift and/or move up to ten (10) pounds, frequently lift and/or move up to twenty-five (25) pounds, and rarely lift up to fifty (50) pounds.
- The ability to quickly move safely over uneven terrain
- The ability to wear personal protective gear (safety shoes, glasses, ear plugs, and gloves as needed)
- Ability to communicate with others to exchange information
- While performing the job functions of this position, the employee frequently works in an environment near powered motor vehicles, power tools, and automated assembly fixtures.
**Our employees enjoy competitive, merit-based salaries plus excellent benefits including:**
+ Health and dental insurance
+ Company Paid Life Insurance / Short and Long Term Disability
+ 401K plan with generous company match
+ Vacation, personal days and holidays
+ Continuing education reimbursement program
+ Flexible spending accounts
**ITW Company Overview**
ITW was built on innovation and the strength of new ideas. These values have helped us expand into multiple platforms in nearly 60 countries. But at each of our businesses, the independent entrepreneurial spirit and freedom to innovate remain strong. It's the highly talented people at ITW businesses all over the world who drive our success through new products and customer-driven solutions. Together, we are ITW-a Fortune 200 company that has prospered for 100 years and changed the way people live and work, all over the world.
ITW is an equal-opportunity employer. We value our colleagues' unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
**Compensation Information:**
**The pay rate will depend on the successful candidate's qualifications and prior experience. The range for this position is below: $21.80 to $29.40 per hour.**