1 Technical Support jobs in Fort Rucker

System Administrator II - "W-TRS" Fort Novosel, Alabama

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

Job Description:

*The SA's responsibilities include maintaining the TADSS local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers.

*Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems.

*Review system and application logs and verify completion of scheduled jobs, including system backups.

*Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses as they are released from Original Equipment Manufacturer (OEM).

*May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software at OEM request. *Assignments and job duties may include fact finding analysis, development of work processes and procedures, preparing detailed reports, supervise and define objectives, and define priorities, maintenance activities that involve the need for administrative passwords.

*SA shall provide "over-the-shoulder" assistance to the user and operator, as requested.

Responsibilities include:

1. Maintain network and computer Information Assurance systems security.
2. Evaluate and optimize network and system performance.
3. Assign and update security permissions on a Linux network.
4. Review and interpret Linux log files.
5. Review and interpret Windows event files.
6. Manage Virtual Machines on Linux and Windows Hosts.
7. Maintain Network Attached Storage RAID array.
8. Perform and manage backups.
9. Ensure TADSS connectivity to central computer network, this includes rotating laptops, servers, compute kits, and any other subcomponent required to be connected to the network for updates and to follow local network connection business rules as required. This includes equipment that is not set up for operation but still in shipping cases.
10. The SA shall be capable of providing TADSS instruction as requested by local and Area of Responsibility (AOR) units IOT train Soldiers/Civilians on STE operation IAW Government provided NET training products. TADSS instruction supports Logistics Sustainment element, Training.
11. Support Point of Need operations to include providing maintenance and SA support during PON deployed operations conducted IAW the Army National Guard and Army Reserve scheduled training events.

Support three primary missions (Steady-state Training Support, Point of Need operations, and Surge Support).

Steady-state Training Support:

During steady state training, support Soldiers in planning the training exercise in the TMT software, coordinating and aligning training equipment and RVCT modules to prepare for the exercise. Initializing and troubleshooting the local RVCT training network with the RVCT modules to ensure connectivity.

*In Execution, provide Over the Shoulder training directly to Soldiers as needed and any exercise control functions such as roleplay or intelligence reports to support training.

In the Assessment phase:

*provide an After-Action Review for Soldiers to execute, and a take home package of any lessons learned during the training.

Point of Need training:

*provide the following services for the RVCT modules and associated equipment: Prep for shipment, Transportation, set up of equipment, Initializing and troubleshooting's at the Point of Need location, over the shoulder execution support.

*After the exercise is completed, provide an After-Action Review and take-home package.

*Upon termination of the exercise, prep for shipment, Transportation, set up of equipment, Initializing and troubleshooting's at the original location)

Surge Support:

Shift personnel from other locations to support training that outweighs a current sites personnel requirement. Exercise could be up to 28 modules of RVCT or two companies. This will be for a limited time to support training at that site.

Additional Responsibilities:

*Monitors and manages ACAS, HBSS, and D-GSA system resources, including CPU usage, disk usage, and response times to maintain the STE Device systems operating efficiency.

*Sets up administrator accounts, maintains system documentation, tunes system performance, installs system wide software and allocates mass storage space.

*Monitors policies and standards for allocation related to the use of computing resources.

*Installs and maintains all program software and hardware installs.

*Provides patches and security compliance for installed applications and operating systems.

*Performs STE Device hardware installs and configuration; COTS SW installs; security patching; hardware maintenance; and user accounts.

*Maintains all Active Directory actions such as account creation, auditing, profile configuration, security permissions, file structure and organization, and exchange configuration.

Travel:

Travel will be required up to 30% of time to include OCONUS

Degree(s)/Years of Experience:

(2 +BA/BS or 1+MA/MS) or (4 +AA) or (6+No Degree).

Certification(s):

8570 DoD Certification

Desired Experience:

*Experience in monitoring and managing ACAS, HBSS, and D-GSA system resources, including CPU usage, disk usage, and response times to maintain the systems operating efficiency.

*Experience in setting up administrator accounts, maintaining system documentation, tuning system performance, installing system wide software and allocating mass storage space.

*Experience in monitoring policies and standards for allocation related to the use of computing resources.

*Experience in installing and maintaining all program software and hardware installs.

*Experience in providing patches and security compliance for installed applications and operating systems.

*Experience in performing hardware installs and configuration; COTS SW installs; security patching; hardware maintenance; and user accounts.

*Experience in maintaining all Active Directory actions such as account creation, auditing, profile configuration, security permissions, file structure and organization, and exchange configuration. STE Device knowledge preferred.

Clearance:

Secret.

V2X is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Professionalism, Integrity, and Respect. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran.