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eCommerce Admin Assistant
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Process and manage customer orders; update product listings; assist with stock management; monitor shipping; support email campaigns and social media; research competitor pricing; manage general admin support.
Product Listings & Inventory Management
Create, update, and optimize product listings—including titles, descriptions, images, pricing, and attributes—across platforms like Shopify, WooCommerce, Amazon Seller Central, etc.
Monitor inventory levels, coordinate restocking with suppliers or 3PLs, and flag low-stock or backorder situations.
2. Order Processing & Returns Coordination
Process customer orders—confirm payment, generate shipping labels, trigger fulfillment, and follow up on delivery.
Handle returns in coordination with logistics partners.
3. Customer Support
Respond to customer inquiries via helpdesk platforms like Zendesk, Gorgias, or Freshdesk within defined SLAs.
Address refund and warranty claims and manage account-related support requests.
4. Platform Health & Operational Reporting
Monitor and resolve storefront issues such as suppressed SKUs, listing errors, and policy flags.
Create weekly operational reports such as orders shipped, return reasons, and out-of-stock incidents.
5. Digital Marketing & Merchandising Support
Assist with merchandising tasks—curate collections, execute cross-sells/upsells, and adjust pricing for promotions.
Support email campaigns, social media scheduling, and ensure content aligns with SOPs.
6. Administrative & Documentation Duties
Maintain SOPs for listings and ticket handling; document workflows and suggest process improvements.
Prepare operational documentation to support team efficiency.
7. Cross-Functional Collaboration
Coordinate with suppliers, marketing, customer service, and fulfillment teams to ensure seamless eCommerce operations.
Skills & Tools
Proficiency in eCommerce platforms (Shopify, WooCommerce, Magento) and marketplaces like Amazon Seller Central.
Experience with helpdesk tools (e.g., Zendesk, Freshdesk), and MS Office or Google Sheets for reporting.
Familiarity with fulfillment tools like ShipStation, and basic knowledge of SEO and digital merchandising.
Organized, detail-oriented, and able to manage multiple operational tasks.
Benefit include Health, AD&D Insurance,401k plans
Company Details
Bookkeeping Assistant
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- Accurately log financial transactions—sales, purchases, receipts, and payments—into accounting systems like QuickBooks, Xero, or FreshBooks.
- Regularly update and maintain organized financial records.
- Perform bank reconciliations to ensure all transactions are matched correctly.
- Reconcile credit card accounts, vendor statements, and maintain the general ledger.
- Accounts Payable (AP) : Process and record invoices; facilitate timely payments to vendors and suppliers.
- Accounts Receivable (AR) : Generate invoices, track customer payments, and manage collections.
- Generate, issue, and verify invoices accurately; collaborate with project leads for necessary billing details.
- Assist with payroll processing, ensuring accurate deductions and compliance.
- Prepare standard financial statements—P&L, balance sheets, cash flow reports.
- Support financial planning through budget preparation, expense tracking, and forecasting efforts.
- Assist in tax preparation and organize documentation for audits or tax filing.
- Ensure accuracy and compliance with financial regulations.
- File financial documents digitally, prepare journal entries, support month-end/year-end closing.
- Communicate with vendors or clients to resolve discrepancies.
- Utilize remote-access tools to ensure data integrity and confidentiality.
Benefit include Health, AD&D Insurance,401k plans
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Customer Service Representative Specialist With Full Training
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Invisible Technologies empowers fast‑growing companies by delivering operational excellence through a modern outsourcing platform. As a Customer Service Agent , you'll join a dynamic team handling client customer service on behalf of Invisible’s partners, starting with one client and potentially expanding to others in logistics, health, software, and more.
Key Responsibilities
- Handle customer support tasks, primarily outbound calls (e.g., to insurance carriers for benefit verification), along with emails and messaging depending on client needs.Rise
- Receive paid training when starting the role.Rise
- Work under a supervisor/coach , with defined schedules (typically aligned with U.S. Eastern or Pacific time zones).Rise
- Track and measure success through quantitative (e.g., average handle time) and qualitative (e.g., call clarity) performance metrics.
Qualifications - Prior experience in customer service roles.Rise
- Residency in the United States .Rise
- Strong telephone communication—clear and personable .Rise
Ability to work U.S. hours
- Benefits:
- PTO (Paid Time Off)
- Healthcare coverage
- Opportunities for merit-based promotion
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Senior Administrative specialists
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We are seeking a highly skilled and detail-oriented Senior Administrative Specialist to join our dynamic team. This position plays a vital role in supporting the administrative functions of our organization and ensuring that operations are carried out smoothly and efficiently. The ideal candidate will possess exceptional organizational skills, a strong ability to multitask, and the reliability to manage sensitive information with the utmost discretion. In this role, you will interact with various departments and stakeholders, streamlining processes to enhance productivity and facilitate superior operational performance. You will be responsible for maintaining documentation, managing schedules, and coordinating communications, all while providing essential support to our team. As a Senior Administrative Specialist, you will be entrusted with implementing initiatives that promote efficiency and innovation within the office. Your expertise will be critical in managing projects from inception to completion, acting as a point of contact for internal and external inquiries, and fostering a positive working environment. If you are looking for an opportunity to leverage your administrative skills in a challenging and rewarding position, we encourage you to apply and become an integral part of our organization.
Responsibilities- Provide high-level administrative support to executives and management teams.
- Manage calendars, schedule appointments, and coordinate meetings and travel arrangements.
- Oversee the preparation and distribution of correspondence, reports, and presentations.
- Maintain organized filing systems and ensure the accuracy of records and documentation.
- Act as a liaison between departments and external stakeholders, facilitating communication and collaboration.
- Assist in the development and implementation of administrative procedures and policies to improve operational efficiency.
- Monitor and manage office supplies and equipment, ensuring availability and functionality.
- Bachelor's degree in Business Administration or a related field is preferred.
- Minimum of 5 years of experience in an administrative support role, preferably in a senior capacity.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
- Exceptional organizational and multitasking abilities, with a keen attention to detail.
- Strong verbal and written communication skills, with the ability to convey information clearly and effectively.
- Experience in project management is an asset, demonstrating the ability to oversee multiple tasks simultaneously.
- High level of professionalism and confidentiality, particularly with sensitive information.
Company Details
Senior data analyst
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We are seeking a highly skilled and experienced Senior Data Analyst to join our dynamic team. The ideal candidate will demonstrate exceptional analytical abilities and possess extensive knowledge of data analysis techniques and tools. As a Senior Data Analyst, you will play a pivotal role in transforming raw data into actionable insights that drive strategic decision-making. This position requires a combination of technical acumen and business insight, allowing you to collaborate effectively with cross-functional teams to enhance operational efficiency and identify opportunities for growth. You will be responsible for developing data models, analyzing trends, and generating comprehensive reports that inform stakeholders at all levels. Moreover, your expertise will contribute to building and refining our data analytics framework, ensuring it aligns with industry best practices and organizational goals. The successful candidate will thrive in a fast-paced environment, managing multiple projects simultaneously while adhering to deadlines. If you are passionate about leveraging data to propel business success and have a proven track record of delivering high-quality analysis and insights, we invite you to apply and join our innovative organization where your contributions will make a significant impact.
Responsibilities- Develop and implement data analysis strategies to address business needs.
- Analyze complex datasets to identify trends, patterns, and insights that support decision-making.
- Prepare and present reports and visualizations to stakeholders, translating data findings into actionable recommendations.
- Collaborate with cross-functional teams to understand their data requirements and deliver tailored solutions.
- Monitor key performance indicators (KPIs) and provide regular updates to management regarding business performance.
- Identify and implement process improvements to enhance data collection and analysis efficiency.
- Mentor and guide junior analysts, fostering a culture of continuous learning and development.
- Bachelor's degree in Data Science, Statistics, Mathematics, or a related field; a Master's degree is preferred.
- A minimum of 5 years of experience in data analysis or a similar role, with a robust portfolio of projects.
- Proficiency in data analysis tools and programming languages such as SQL, Python, or R.
- Solid understanding of data visualization tools such as Tableau, Power BI, or similar.
- Strong analytical and problem-solving skills, with the ability to think critically and creatively.
- Excellent communication skills, with the capacity to convey complex information to non-technical audiences.
- Experience working in a collaborative team environment and managing multiple projects effectively.
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Customer Support Specialist
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Provide timely, professional responses via phone, email, or chat; onboard new clients with web training and system setup; log all correspondence in the case management system; escalate complex cases to the product team; create client resources like FAQs and video guides; monitor case workloads and process them systematically. Managing convenience and reliability of internet connection and home workspace.
- Working independently, handling customer interactions across channels (email, phone, chat).
- Updating documentation and collaborating virtually with team members, including participating in training and meetings remotely.
Issue Resolution & Escalation - Analyze and resolve customer problems—offering solutions, guiding through features, or escalating issues when needed.
Documentation & Recordkeeping - Log detailed customer interactions, complaints, and resolutions in CRM or helpdesk systems.
Customer Education & Product Guidance - Assist customers with product setup, troubleshooting, and best practices for effective product use.
- Feedback & Improvement
- Gather customer feedback, identify pain points, and relay insights to product, development, or marketing teams.
- Collaboration Across Teams
- Work closely with departments like Sales, Technical Support, or Product teams to resolve queries and improve service delivery.
Adherence to Performance Standards - Meet metrics such as response time, resolution rates, and customer satisfaction while complying with company policies.
Benefit include Health, AD&D Insurance,401k plans
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Business Development Representative
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- Prospect & qualify leads —turn marketing-generated or inbound leads into potential sales opportunities.
- Initiate outreach —contact prospects through cold calls, emails, or messages to initiate dialogue.
- Conduct research —analyze market trends, competitor activity, customer personas, and lead acquisition methods.
- Use lead qualification frameworks —apply models like BANT (Budget, Authority, Need, Timing) to assess suitability before passing prospects to sales.
- Schedule meetings or demos —set discovery calls or appointments between qualified leads and Account Executives.
- Collaborate with internal teams —work closely with marketing and sales to align strategies for effective lead nurturing
CRM proficiency —experience with tools like Salesforce for managing and tracking leads. - Analytical tools —familiarity with Excel and understanding sales metrics.
- Sales techniques —cold calling, email outreach, lead qualification strategies.
- Strong communication —excellent writing and speaking abilities for persuasive outreach.
- Adaptability & resilience —able to handle rejection and adjust strategies quickly.
- Creativity —innovate outreach methods and effectively respond to prospect objections.
- Time management & self-motivation —prioritize tasks and pursue goals independently.
- Active listening —understand client needs and tailor value propositions accordingly.
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Payroll Officer
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Job Brief
We are seeking a detail-oriented and experienced Payroll Officer to manage and oversee the organization's payroll functions. The successful candidate will be responsible for ensuring accurate and timely processing of employee salaries, benefits, deductions, and compliance with relevant laws and internal policies.
Key Responsibilities:
Process and manage the end-to-end payroll for all employees (monthly/bi-weekly/weekly as applicable)
Ensure compliance with local tax laws, labor regulations, and organizational policies
Maintain payroll records and ensure data accuracy in payroll systems
Prepare and distribute payslips, tax forms (e.g., W-2s, P60s), and other payroll documents
Calculate and process employee benefits, bonuses, overtime, and other adjustments
Respond to employee inquiries regarding payroll, deductions, and tax issues
Collaborate with HR and Finance departments to ensure accurate employee data
Reconcile payroll accounts and prepare relevant reports for management
Keep up to date with changes in payroll legislation and best practices
Requirements:
Proven experience as a Payroll Officer or in a similar payroll/accounting role
Knowledge of payroll software (e.g., ADP, Sage, Paychex, QuickBooks, Xero, or similar)
Strong understanding of labor laws and payroll regulations
Excellent numerical and analytical skills
High level of accuracy and attention to detail
Good organizational and time management skills
Confidentiality and integrity are essential
Proficiency in MS Office, especially Excel
Education & Qualifications:
Accounting, Finance, Human Resources, or related field (preferred)
Working Conditions:
Full-time position
Office-based or hybrid depending on company policy
Company Details
Executive Assistant
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An Executive Assistant provides high-level administrative and strategic support to senior executives such as CEOs, directors, or management teams ensuring both day-to-day efficiency and long-term effectiveness. This role entails managing schedules, communications, logistics, and confidential information with precision and discretion.
Administrative & Operational Support
- Manage executive calendars, appointments, and high-priority emails.
- Coordinate travel: book flights, accommodations, ground transportation, and prepare detailed itineraries.
- Prepare and edit documents: reports, presentations, correspondence, and meeting materials.
- Handle phone calls, screen messages, and act as liaison with stakeholders internally and externally. Recruiting
- Organize meetings: schedule, prepare agendas, distribute materials, conduct minutes, and follow up on action items. CareerExplorerSHRMRemotely.jobs
- Maintain organized filing systems (physical and digital) and handle expense tracking or basic bookkeeping.
Proven experience (typically 4+ years) in an administrative or EA role supporting senior executives. LinkedInSHRM - Exceptional communication skills—written and verbal—and strong organizational and multitasking abilities. LinkedInIndeedTallo
- High proficiency with productivity tools (e.g., MS Office, Google Workspace, Zoom) and adaptability to new platforms. RemoteIndeedTallo
- Discretion, professionalism, and the ability to handle unpredictable demands gracefully.
Experience with budgeting, process development, or project management.
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Entry Level Administrative Assistant
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We are seeking a highly organized and motivated individual for the position of Entry Level Administrative Assistant. This role represents an excellent opportunity for individuals aiming to begin their professional career in a dynamic and supportive administrative environment. As an Entry Level Administrative Assistant, you will play a crucial role in providing essential clerical support that ensures the smooth operation of our organization. Your key responsibilities will include managing schedules, organizing meetings, and maintaining document records. The ideal candidate will possess strong communication skills, keen attention to detail, and the ability to multitask effectively in a fast-paced office atmosphere. This position is designed for those who are eager to learn, grow, and contribute positively to our team. Furthermore, you will have the chance to work closely with various departments, gaining valuable exposure and insight into the functions of our organization. Through this role, you will not only enhance your administrative skills but also develop a professional network that will benefit your future career endeavors. If you are enthusiastic about starting your professional journey and are committed to excellence in service, we encourage you to apply for this exceptional opportunity.
Responsibilities- Manage and maintain executives' schedules and appointments
- Assist in organizing meetings and taking minutes during discussions
- Handle incoming and outgoing correspondence, including emails and phone calls
- Maintain and organize office files and documents for easy retrieval
- Perform data entry and update databases as needed
- Prepare reports and presentations for management
- Assist with basic bookkeeping and budgeting tasks within the office
- High school diploma or equivalent; an Associate's or Bachelor's degree is a plus
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Ability to prioritize tasks and manage time efficiently
- Demonstrated ability to work effectively both independently and as part of a team
- A positive attitude and a willingness to learn in a fast-paced environment
- Uncapped earning incentive
- Permanent work from home position
- All computer equipment provided
- Full Time
- A comprehensive and highly competitive benefits package
- Dental Insurance
- Health Insurance
- Vision Insurance
- 401K
- Paid Time Off
- Paid Emergency Time Off
- Keeping your community safe and making a difference