140 Customer Service jobs in El Paso
Merchandise and Stocking Associate
Posted 10 days ago
Job Viewed
Job Description
Position Summary.
Do you like to work on your feet and keep things neat and organized? Our merchandising & stocking associates connect all of the dots to make sure members can find everything they have on their shopping list. From every day needs to special occasions, members need you, as their mini tour guide, to take them that special product. Depending on the shift you work, your job could include moving inventory in the backroom, unloading trucks, fulfilling club pick-up orders or helping members while stocking shelves. From unloading trucks in the summer to filling ice cream in the freezer, this fast-paced job can be physically demanding - it's like being paid to go to the gym! Be a part of a great team with a common goal - making sure members can find more of what they love, for less.
You will sweep us off our feet if:
• You thrive in fast-paced environments
• You keep member satisfaction as your top priority
• You're comfortable with change and quickly adapt to different work scenarios
• You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellence
• You are able to pick up boxes and other heavy objects weighing more than 25 pounds
You will make an impact by:
• Promptly unloading trucks
• Assisting fellow associates as needed throughout the store
• Sorting and stocking products on shelves and in the backroom
• Engaging with vendors and drivers with a positive attitude
• Maintaining a clean, neat, and member-ready area
The merchandising & stocking associate role is a great way to start a fulfilling career at Sam's Club. Apply now!
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.
What you'll do.
Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self- service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.
Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to management.
Maintains the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securing fragile and high-shrink merchandise.
Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according to company policies and procedures; and ensuring prominent display of promotional and seasonal merchandise.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Ensures club pick up orders are filled by assisting with picking club pick up orders throughout the day and staging; and ensuring products are selected and staged according to company policy and procedures.
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at
The hourly wage range for this position is $16.00 to $3.00*
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from 0.35 per hour to 3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Minimum Qualifications.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Primary Location.
7001 Gateway Blvd W, El Paso, TX 79925-5603, United States of America
About Sam's Club
Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.
Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.
Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while being welcoming of all people.
Customer Service Technician
Posted 1 day ago
Job Viewed
Job Description
Customer Service Technician
Location
US-TX-El Paso
Job ID
2025-11066
Overview
ProSphere (PST), a Planned Systems International (PSI) company, is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripherals, and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets. The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance, or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are full-time positions located in El Paso, TX. Veterans are highly encouraged to apply.
All candidates must be US Citizens for this contract.
Essential Functions and Job Responsibilities- Provide routine information technology (IT) customer support in maintaining computing systems, printers and other peripherals
- Analyze and report daily on ticket resolution to an established weekly ticket closure rate
- Troubleshoot basic IT services as needed and assist customers with reported issues
- Will use an automated ticketing system on a daily basis
- Successfully handle a wide range of hardware and network technology issues in a high-volume, fast paced environment
- Will be responsible for all assigned trouble tickets from creation to resolution
- Candidate must be a U.S. Citizen
- Must live within 1 hour of the facility (10767 Gateway West, El Paso, TX)
- Candidate required to be onsite once a week.
- Must be able to obtain and maintain a clearance for persons in a position of public trust conducted by the Department of Veterans Affairs (VA) and the Office of Personnel Management (OPM)
- Minimum high school diploma
- Technical certifications strongly desired
- Experience providing IT support to end-user communities preferred but not required
- Excellent customer service and communications skills required
- Demonstrable troubleshooting and problem resolution skills for desktops and laptops
- Experience providing services to the federal government and/or the VA
- Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
- May be required to lift up to fifty (50) pounds
- Ability to work overtime required on occasion
- Ability to sit at a workstation for long periods of time
Company Benefits
PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.
EEO CommitmentIt is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.
Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing , or by dialing .
Customer Service Technician
Posted 1 day ago
Job Viewed
Job Description
Customer Service Technician
Location
US-TX-El Paso
ID
2025-11066
Overview
ProSphere (PST), a Planned Systems International (PSI) company, is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripherals, and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets. The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance, or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are full-time positions located in El Paso, TX. Veterans are highly encouraged to apply.
All candidates must be US Citizens for this contract.
Essential Functions and Job Responsibilities- Provide routine information technology (IT) customer support in maintaining computing systems, printers and other peripherals
- Analyze and report daily on ticket resolution to an established weekly ticket closure rate
- Troubleshoot basic IT services as needed and assist customers with reported issues
- Will use an automated ticketing system on a daily basis
- Successfully handle a wide range of hardware and network technology issues in a high-volume, fast paced environment
- Will be responsible for all assigned trouble tickets from creation to resolution
- Candidate must be a U.S. Citizen
- Must live within 1 hour of the facility (10767 Gateway West, El Paso, TX)
- Candidate required to be onsite once a week.
- Must be able to obtain and maintain a clearance for persons in a position of public trust conducted by the Department of Veterans Affairs (VA) and the Office of Personnel Management (OPM)
- Minimum high school diploma
- Technical certifications strongly desired
- Experience providing IT support to end-user communities preferred but not required
- Excellent customer service and communications skills required
- Demonstrable troubleshooting and problem resolution skills for desktops and laptops
- Experience providing services to the federal government and/or the VA
- Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
- May be required to lift up to fifty (50) pounds
- Ability to work overtime required on occasion
- Ability to sit at a workstation for long periods of time
Company Benefits
PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.
EEO CommitmentIt is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.
Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing , or by dialing .
Customer Service Technician
Posted 2 days ago
Job Viewed
Job Description
Overview
ProSphere (PST), a Planned Systems International (PSI) company, is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripherals, and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets. The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance, or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are full-time positions located in El Paso, TX. Veterans are highly encouraged to apply.
All candidates must be US Citizens for this contract.
Essential Functions and Job Responsibilities
-
Provide routine information technology (IT) customer support in maintaining computing systems, printers and other peripherals
-
Analyze and report daily on ticket resolution to an established weekly ticket closure rate
-
Troubleshoot basic IT services as needed and assist customers with reported issues
-
Will use an automated ticketing system on a daily basis
-
Successfully handle a wide range of hardware and network technology issues in a high-volume, fast paced environment
-
Will be responsible for all assigned trouble tickets from creation to resolution
Minimum Requirements
-
Candidate must be a U.S. Citizen
-
Must live within 1 hour of the facility (10767 Gateway West, El Paso, TX)
-
Candidate required to be onsite once a week.
-
Must be able to obtain and maintain a clearance for persons in a position of public trust conducted by the Department of Veterans Affairs (VA) and the Office of Personnel Management (OPM)
-
Minimum high school diploma
-
Technical certifications strongly desired
-
Experience providing IT support to end-user communities preferred but not required
-
Excellent customer service and communications skills required
-
Demonstrable troubleshooting and problem resolution skills for desktops and laptops
-
Experience providing services to the federal government and/or the VA
-
Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
-
May be required to lift up to fifty (50) pounds
-
Ability to work overtime required on occasion
-
Ability to sit at a workstation for long periods of time
Company Benefits
PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.
EEO Commitment
It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.
Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing , or by dialing .
Location US-TX-El Paso
Posted Date 3 months ago (3/31/2025 4:30 PM)
Job ID 2025-11066
Retail Customer Service
Posted 1 day ago
Job Viewed
Job Description
As a Retail Customer Service Representative - (Pawnbroker) - : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn ite Customer Service, Retail, Electronics, Customer
Customer Service/Sales
Posted 1 day ago
Job Viewed
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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