2 Patient Care jobs in Naples

Medical Assistant - Population Health

Naples, Florida NCH Healthcare System

Posted 14 days ago

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Job Description

full time
  • DEPARTMENT: 18390 - NCH ACO
  • LOCATION: 1100 Immokalee Road, Naples, FL, 34110
  • WORK TYPE: Full Time
  • WORK SCHEDULE: 8 Hour Day
  • ABOUT NCH

    NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

    NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.

    Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.

    JOB SUMMARY

    The Medical Assistant on the Population Health Team is responsible for improving health outcomes for specific populations of patients with chronic conditions who use our primary care and specialty services and are attributed to one or more value-based programs the NCH Medical Group participates in. This role will mitigate the impact of chronic disease by providing telephonic health coaching related to preventive healthcare services. Educate patients about overall health and wellness, review age and gender screening information and best practice guidelines to improve the patient’s overall health. The Medical Assistant on the Population Health team will work with the insurance companies that NCH has quality contracts with to identify and close care gaps such as colonoscopies, mammograms, A1c, etc. This role will collaborate with the interdisciplinary team to ensure our high-risk populations receive the necessary services.

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    Other duties may be assigned.

    · Assist in collecting, documenting, and analyzing NCH Medical Group patient’s clinical data related to gaps in care, and preventive screenings. Collects patient history including current medications, allergies, symptoms, etc.

    · Closes patient care gaps in collaboration with our value-based programs, documenting the closure of these gaps in the health maintenance tool, and communicating those closers to the insurance companies through the appropriate use of portals.

    · Telephonically supports specific patient populations with chronic conditions.

    · Telephonically completes patient outreach to the patients and educates them on appropriate age and gender screenings.

    · Telephonically completes patient one-on-one coaching and support to patients managing chronic conditions, including but not limited to type 2 diabetes, hypertension, and cardiovascular disease.

    · Help patients execute on their personalized care plans and health goals.

    · Monitor patient’s progress, adherence to treatment plans, medications, and health outcomes through regular check-ins and remote monitoring.

    · Educates patients on disease management, symptom recognition, and prevention strategies.

    · Oversee the distribution and collection of clinical attestations provided by the insurance companies.

    · Communicate with the NCH Medical Group offices on patient status via the use of our EHR, site visits, and telephonically.

    · Demonstrates accountability for time, performance, and productivity.

    · Correctly document communications with the patients, the offices, and the providers using EPIC.

    · Answering patent phone calls and messages and at times acting as a communication liaison between the patients and the providers.

    · Fulfills clerical responsibilities as assigned which may include filing or sending medical records to a patient or referral provider, appropriately scanning medical records into the patient’s chart, and appointment scheduling.

    · Skilled in speaking clearly and distinctly in person and over the phone, using appropriate grammar and vocabulary to share information and effectively communicate.

    · The ability to collaborate effectively with patients, physicians, and staff in a diplomatic and professional manner to maximize operations.

    · Ability to maintain confidentiality and to work with sensitive and confidential information using judgment and discretion.

    · Ability to accept directions from supervisors or managers and act promptly. Ability to work effectively as a member of a team to provide effective patient care.

    EDUCATION, EXPERIENCE AND QUALIFICATIONS

    · Minimum of High School or GED required.

    · Completion of Medical Assistant or practical nursing training program with documented clinical practicum hours; OR Medical Assistant certification; OR a minimum of two years’ experience in medical office setting as a Medical Assistant or like role.

    · Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.

    · Must be able to prioritize and work independently.

    · Good customer services and communication skills.

    · Excellent verbal and written communication skills with ability to effectively articulate and explain required information to patients.

    · Knowledge of CPT and ICD10 codes.

    · Knowledge of basic and specialty specific medical terminology.

    · Capable of working under pressure in a challenging environment with frequent interruptions while maintaining a professional demeanor and control.

    · Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.

    Apply Now

    Per Diem Nurse Practitioner or Physician Assistant, Long Term Care - Charlotte, Lee, Collier Coun...

    34135 Bonita Springs, Florida UnitedHealth Group

    Posted 2 days ago

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    Job Description

    **$3,500 Sign-on Bonus for External Candidates**
    Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere.
    As a team member of our Senior Community Care (SCC) product, we work with a team to provide care to patients at home in a nursing home, assisted living for senior housing. This life-changing work adds a layer of support to improve access to care.
    We're connecting care to create a seamless health journey for patients across care settings. Join us to start **Caring. Connecting. Growing together.**
    The Senior Community Care (SCC) program is a longitudinal, integrated care delivery program that coordinates the delivery and provision of clinical care of members in a facility setting. The APC within SCC provides care to our highest-risk health plan members and is part of an interdisciplinary team.
    In this role you will have the ability to achieve work life balance. Flexible scheduling, no on-call, no weekends, and no holidays required. Optum is transforming care delivery with innovative and personal care. As one of the largest employers of APCs, Optum offers unparalleled career development opportunities.
    **Primary Responsibilities:**
    + Conduct comprehensive assessments
    + Manage members through an acute medical situation or an exacerbation of a chronic condition, including testing, diagnostics, interventions
    + Manage members during a short term sub-acute rehabilitation episode
    + Ensure accurate and complete documentation, including ICD 10 conditions
    + Communicate and collaborate with the interdisciplinary care team
    + Conduct advanced illness and advanced care planning conversations
    + Provide patients and caregivers with counseling and education
    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
    **Required Qualifications:**
    + Active and unrestricted Nurse Practitioner or Physician Assistant license in the state of Florida
    + Certified Nurse Practitioner or Physician Assistant through a national board
    + For NPs: Graduate of an accredited master's degree in Nursing (MSN) program and board certified through the American Academy of Nurse Practitioners (AANP) or the American Nurses Credentialing Center (ANCC), Adult-Gerontology Acute Care Nurse Practitioners (AG AC NP), Adult/Family or Gerontology Nurse Practitioners (ACNP), with preferred certification as ANP, FNP, or GNP
    + For PAs: Graduate of an accredited Physician Assistant degree program and currently board certified by the National Commission on Certification of Physician Assistants (NCCPA)
    + Current active DEA licensure/prescriptive authority or ability to obtain post-hire, per state regulations (unless prohibited in state of practice)
    + 1+ years of clinical experience in practice (long-term care setting preferred)
    + Access to reliable transportation that will enable you to travel to client and / or patient sites within a designated area
    + Ability to lift a 30 pound bag in and out of car and to navigate stairs and a variety of dwelling conditions and configurations
    **Preferred Qualifications:**
    + Experience in meeting the medical needs of patients with complex behavioral, social and/or functional needs
    + Understanding of Geriatrics and Chronic Illness
    + Understanding of Advanced Illness and end of life discussions
    + Proficient computer skills including the ability to document medical information with written and electronic medical records
    If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years.
    Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $3.22 to 77.21 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
    _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
    _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
    _UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
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