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CUSTOMER SERVICE REPRESENTATIVE
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The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.
Company Details
Assistant Finance Manager
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- Manage and oversee all financial transactions, budgets, and reports
- Track and allocate donations, grants, and sponsorship funds
- Ensure compliance with NGO accounting standards and donor requirements
- Prepare monthly and annual financial statements
- Supervise bookkeeping, invoicing, and payroll processes
- Advise management on financial planning and sustainability strategies
Requirements:
- Good communication and organizational skills
- Basic computer and internet skills
- Ability to work independently and responsibly
- Passion for helping children and supporting humanitarian efforts
- Minimum 1 year experience in financial management (nonprofit experience preferred)
- Excellent analytical and communication skills
- Integrity, transparency, and attention to detail
- Access to computer/internet services
- Ability to be mobile with ease
- Work with a mission-driven team changing children’s lives
- Remote flexibility with meaningful impact
- Opportunities for career growth within the NGO network
- Inclusive and supportive working environment
Interested applicants should send their résumé and a short cover letter explaining why they’re passionate about joining our mission
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Remote Administrative Assistant
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We are seeking a highly organized, proactive, and detail-oriented Remote Administrative Assistant to provide comprehensive administrative support to our team. This role is crucial for ensuring the smooth and efficient operation of our business from a remote setting. The ideal candidate will be a self-starter, possess excellent communication skills, and have a strong ability to manage multiple tasks simultaneously.
Key Responsibilities:
- Communication & Correspondence:
- Manage and respond to emails, phone calls, and other communications in a professional and timely manner.
- Draft, proofread, and edit correspondence, reports, presentations, and other documents.
- Act as a liaison between internal teams, clients, and external partners.
- Scheduling & Calendar Management:
- Schedule and coordinate meetings, appointments, and virtual conferences.
- Manage calendars for executives or team members, ensuring no conflicts and timely reminders.
- Arrange travel logistics, including flights, accommodation, and itineraries, as needed.
- Document Management & Organization:
- Organize and maintain digital filing systems, ensuring easy retrieval of information.
- Create and update databases, spreadsheets, and other records.
- Assist with the preparation and distribution of reports and project documentation.
- Task Management & Support:
- Provide general administrative support to various departments or individuals.
- Assist with project coordination, tracking deadlines, and follow-ups.
- Conduct research and compile information as requested.
- Handle basic bookkeeping or expense tracking, if required.
- Technical Proficiency:
- Utilize various office productivity software (e.g., Microsoft Office Suite, Google Workspace).
- Become proficient with our company's internal systems and communication tools (e.g., Slack, Zoom, project management software).
Qualifications:
- Proven experience as an Administrative Assistant, Virtual Assistant, or in a similar administrative role.
- Excellent organizational and time-management skills with a strong attention to detail.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and/or Google Workspace.
- Strong written and verbal communication skills.
- Ability to work independently and proactively manage workload in a remote environment.
- Familiarity with common office equipment and software.
- High school diploma or equivalent; further qualifications are a plus
Company Details
Social Media Manager
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Position Overview: We are seeking a creative and strategic Social Media Manager to lead our online presence. The ideal candidate will be responsible for developing and implementing our social media strategy to increase brand awareness, improve marketing efforts, and drive engagement. This role requires a blend of creativity, analytical skills, and a deep understanding of social media platforms and trends.
Key Responsibilities:
- Strategy Development:
- Design and execute a comprehensive social media strategy aligned with business goals.
- Identify target audiences and tailor content and campaigns to reach them effectively.
- Stay up-to-date with the latest social media best practices, technologies, and trends.
- Content Creation & Management:
- Create, curate, and manage published content (images, video, written) across all social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok).
- Develop a social media content calendar and ensure timely posting.
- Write compelling copy that reflects our brand voice and resonates with our audience.
- Community Engagement:
- Monitor social media channels for mentions, comments, and messages.
- Respond to user inquiries and comments in a timely and professional manner.
- Foster a positive and engaging online community around our brand.
- Performance Analysis & Reporting:
- Track, analyze, and report on key social media metrics (e.g., engagement rates, reach, follower growth, website traffic).
- Use data insights to optimize social media strategies and content performance.
- Conduct competitive analysis to identify opportunities and threats.
- Collaboration:
- Work closely with marketing, sales, and product development teams to ensure brand consistency.
- Collaborate on integrated marketing campaigns.
Qualifications:
- Proven work experience as a Social Media Manager or in a similar role.
- Excellent copywriting, editing (photo/video/text), presentation, and communication skills.
- Demonstrable experience in developing and executing social media strategies.
- Proficiency in social media management tools (e.g., Hootsuite, Buffer, Sprout Social).
- Strong understanding of social media KPIs and analytics tools (e.g., Google Analytics, Facebook Insights).
- Creative thinking and ability to generate innovative ideas.
- Bachelor's degree in Marketing, Communications, or relevant field (or equivalent experience).
Company Details
Finance Manager & Online Customer Service Assistant
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We’re looking for a Finance Manager & Online Customer Service Assistant to help keep our financial operations running smoothly while supporting customers online. If you’re organized, great with people, and have a strong grasp of finance or accounting, this could be the perfect fit.
What You’ll Do- Manage budgets, payroll, and day-to-day financial transactions.
- Prepare monthly and annual financial reports with accuracy.
- Respond to customer inquiries by email, chat, or other online platforms.
- Assist with billing, payments, and account-related questions.
- Keep detailed records of all customer and financial activities.
- Work with internal teams to solve problems and improve processes.
- Maintain confidentiality and ensure compliance with financial regulations.
- Bachelor’s degree in Finance, Accounting, Business , or a related field (preferred).
- 2+ years of experience in finance, bookkeeping, or customer support.
- Strong written and verbal communication skills.
- Knowledge of accounting software such as QuickBooks, Xero, or SAP .
- Experience with CRM or help-desk tools (Zendesk, HubSpot, Intercom).
- Excellent attention to detail, organization, and multitasking ability.
- Professional, dependable, and customer-focused attitude.
- Competitive salary and performance bonuses.
- Flexible hours with remote or hybrid work options.
- Paid time off and opportunities for career advancement.
- Supportive team culture and ongoing skill development.
If you’re ready to grow your career in finance and customer service , we’d love to hear from you. Please send your resume and a short cover letter explaining why this role interests you and how your experience fits
Company Details
Part Time Full Time Data Entry Operator Remote Charlotte North Carolina
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The Data Entry Specialist and QC personnel facilitate the production process of accurate documentation provided to our process servers teams. As a Data Entry Specialist you will review and confirm work entered into our systems, solve issues, and escalate as needed. This position is full-time, remote located in the United States.
$25 – $5 an hour
Key Responsibilities:
Review and file legal documents using internal systems and email
Participate in ongoing training to expand knowledge of industry and process
Investigate discrepancies as they arise
Complete additional projects as assigned
Qualifications:
No experience necessary; data entry experience a plus
High school diploma or GED required
Ability to perform repetitive tasks with accuracy
Exceptional attention to detail
Desire and ability to be a team player
Experience and basic proficiency with Microsoft Office
We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. Join our team today!
Comprehensive Medical, Dental, and Vision coverage
Retirement plan with 5% matching10 paid holidays per year
Referral program Starting pay: $25.00 to $45.00 er hour
Schedule: Full-time, Monday through Friday, 8am to 5pm
Part Time: Any tine 2 hours to 4 hours daily you will chose your time.
Company Details
Remote Administrative Assistant
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We’re seeking reliable and empathetic remote assistants to help manage the daily operations of our donation and outreach programs. This is a flexible, part-time remote position that allows you to contribute to a meaningful cause from the comfort of your home.
Responsibilities:
- Manage and record weekly donations and relief item distributions
- Respond to emails, messages, and inquiries from donors and partners
- Assist with scheduling and managing appointments
- Provide administrative support to the NGO team as needed
- Communicate with other team members to coordinate ongoing projects
Requirements:
- Good communication and organizational skills
- Must be empathic and have the zeal to deal with women and children in need
- Basic computer and internet skills
- Access to Personal PC/Printer
- Ability to work independently and responsibly
- Passion for helping women and children and supporting humanitarian efforts
Work Hours: 2–3 hours per day (Flexible schedule)
Location: Remote (work from anywhere within the country)
Compensation: Competitive weekly stipend + performance bonuses
Company Details
Personal Shopper (In-Store)
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Job Description
Typical duties and responsibilities
- Conduct detailed client consultations to understand style preferences, budget constraints, and shopping objectives
- Develop personalized shopping strategies and recommendations based on client needs and market availability
- Execute shopping missions across multiple channels, including in-store, online, and specialty boutiques
- Maintain detailed client profiles and purchase histories to inform future recommendations
- Process orders, coordinate deliveries, and manage returns efficiently
- Provide real-time updates and communications regarding order status and product availability
- Build and maintain relationships with retail partners and vendors
- Create detailed reports on shopping activities and client satisfaction metrics
Required skills and experience
- High school diploma with a minimum 2 years of retail or customer service experience, demonstrating proven success in client interactions
- Demonstrated knowledge of current fashion trends, brands, and retail markets across various price points
- Excellent communication skills with ability to provide tactful feedback and recommendations to diverse clients
- Proficiency in retail management systems and online shopping platforms
- Strong organizational abilities with experience managing multiple client relationships simultaneously
- Proven track record of meeting or exceeding customer satisfaction metrics
Responsibilities:
- Enter data into computerized databases and spreadsheets accurately and efficiently
- Verify accuracy of data by comparing it to source documents
- Update and maintain various databases with new information
- Retrieve and gather information from databases as needed
- Perform basic mathematical calculations for data entry tasks
- Organize and maintain physical and electronic files
- Assist with general clerical duties as needed
- Work with the Coordinator, CRO, and/or sponsors to develop and design data collection forms.
- Ensure the development and design of data collection forms are per the study protocol and established standards.
- Identify and document areas for clarification and improvement, and provide re-education for improvements identified.
- Assist with research database audits and provide subject matter expertise to internal organizations reviewing/auditing research data management.
- Assists study staff with any concerns or questions by promptly providing the information and feedback as requested
- Enters data in databases, performs data/database maintenance, performs data tracking, and performs queries.
Requirements:
- Strong computer skills
- Foreign Doctor
- Familiarity with databases and data entry software
- Excellent organizational skills with attention to detail
- Ability to work independently and meet deadlines
- Strong communication skills in English and Spanish, both written and verbal
- Maintains confidentiality of sensitive information
- Ability to follow detailed written or verbal instructions
Company Details
Work From Home Sales No Experience Needed Just Ambition Full Training Provided
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We are one of the premier Direct Agencies in the rapidly expanding financial services marketing sector nationwide. We're dedicated to serving individuals by safeguarding their families from financial hardship due to unforeseen circumstances like death or disability, while also offering solutions to eliminate debt and prepare for retirement. At our core, we're a leadership development company at the forefront of revolutionizing the multi-trillion dollar industry we specialize in. Our business model is designed to be 'plug and play', offering sales professionals everything they desire: a proven business system, industry-leading leads, personalized mentorship, top-tier training, and state-of-the-art technology. Join us and be part of something extraordinary.
Job Description:
If you're a driven individual with a strong sense of purpose. We're looking for motivated individuals who crave more from life: financial stability, quality time with loved ones, acknowledgement for their efforts, and a chance to make a meaningful impact on their communities and beyond. As long as you possess the drive, are open to coaching, and can seamlessly integrate into our established system, we want you on our team.
A background in sales, customer service, or related fields is preferred but not mandatory.
Exceptional communication, interpersonal, and negotiation skills.
Self-motivation and a drive to succeed.
The capability to work autonomously or collaboratively in a dynamic environment.
Proficiency in basic computer skills and a readiness to learn insurance-related software.
A valid insurance license or the willingness to pursue one.
A high school diploma or equivalent; while a diploma or equivalent is preferred, it's not a requirement.
At least 18 years old, or will turn 18 within 30 days of hire, legally able to work in the United States, and able to pass a state background check.
Unwavering commitment to upholding the highest standards of integrity and ethical conduct in all business dealings.
Experience the flexibility of full-time or part-time positions on a 1099 basis.
Earn bonuses and qualify for incentive trips based on your performance.
Immediately begin earning vested residuals from day one.
Embrace a flexible work schedule and the freedom to work remotely from anywhere in the country.
Receive comprehensive virtual training and ongoing support to excel in your role.
Explore opportunities for career advancement and professional development.
Thrive in a collaborative and supportive virtual work environment.
Ditch cold calling with real-time digital leads and personalized mailings.
Benefit from exclusive leads with an impressive 83% conversion rate and access to an unlimited supply of leads.
Enjoy comprehensive benefits, including coverage for life, health, medical, dental, and vision.
Are you a motivated self-starter with a knack for sales and a heart for helping others? Do you value the freedom to work remotely? If so, we want you on our team! Join us at The Ferring Agency and launch a fulfilling career in the insurance industry. Take the first step towards joining our dedicated team-apply now!
Work Schedule: Remote work and flex hours available.
By applying you agree to be contacted by telephone, email and text in regards to this position ONLY.
Company Details
Data Entry
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Job Description
Our Company GADBERRY is seeking assistance with the "Work From Home Initiative" to assist you. Now going into Data entry work from home job to create employment opportunity for the less privilege, disables and mainly to decrease the rate of unemployment in the economy. GADBERRY is to help our employee achieve success. We do this because of our complete focus and commitment on quality. Our core strength lies in the ability to build customised teams in your area for our clients and make these teams a seamless extension of the organisation . This is fully a remote job with flexibility for Part time or Full time.
This is a full-time or Part time remote job for a Data Entry Specialist. The Data Entry Specialist will be responsible for entering and updating data into computer systems and databases accurately and efficiently. Daily tasks include managing and maintaining accurate records, performing regular data backups, and ensuring data integrity. Additionally, the Data Entry Specialist will provide administrative support, communicate with internal teams, and assist with customer service inquiries.
Qualifications:
: Excellent Typing and Computer Literacy skills .
: Strong Communication
: Customer Service abilities .
: Experience in Administrative Assistance
: Attention to detail and accuracy
: Ability to multitask and work under deadlines