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Administrative Assistant
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We are seeking a detail-oriented and organized Administrative Assistant to provide comprehensive administrative and clerical support to ensure the smooth operation of daily business activities. The ideal candidate will be proactive, efficient, and capable of handling multiple tasks with accuracy and professionalism in a fast-paced environment.
Key Responsibilities:- Manage and organize schedules, appointments, and meetings for management and team members.
- Prepare, edit, and distribute correspondence, reports, memos, and other documents.
- Maintain and update filing systems, databases, and records both digitally and physically.
- Handle incoming calls, emails, and inquiries, and direct them to the appropriate departments.
- Assist in the preparation of presentations, spreadsheets, and internal communication materials.
- Order and maintain office supplies, ensuring inventory levels are always adequate.
- Support HR and finance departments with documentation, data entry, and administrative tasks.
- Coordinate travel arrangements, accommodations, and event planning as needed.
- Uphold confidentiality and handle sensitive information with professionalism and discretion.
- Proven experience as an Administrative Assistant, Office Assistant, or similar role.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and general office software.
- Strong written and verbal communication skills.
- Excellent organizational and multitasking abilities.
- High level of attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Professional attitude and appearance.
- Associate or Bachelor’s degree preferred, or equivalent work experience.
- Standard office environment with regular business hours.
- Occasional overtime may be required to meet deadlines.
Competitive salary based on experience, plus benefits package.
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Human Resources (HR) Specialist
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Description:
A Human Resources (HR) Specialist manages and supports various HR functions within an organization, including recruitment, employee relations, performance management, benefits administration, and compliance with labor laws. The role ensures that company policies are applied fairly and consistently while fostering a positive and productive work environment. HR Specialists often act as the link between management and employees, handling confidential information with professionalism and discretion.
Key Responsibilities:
- Assist in the recruitment process — posting job ads, screening applicants, scheduling interviews, and onboarding new hires.
- Maintain and update employee records in HR databases and ensure accuracy of personnel data.
- Support employee relations by addressing grievances, managing conflict resolution, and ensuring workplace harmony.
- Administer benefits programs , such as health insurance, leave, and retirement plans.
- Assist in training and development programs to improve employee performance and retention.
- Ensure compliance with labor laws, safety regulations, and company policies.
- Prepare and analyze HR reports for management on staffing, turnover, and performance metrics.
Required Skills:
- Strong interpersonal and communication skills.
- Excellent organizational and multitasking abilities.
- Knowledge of employment laws and HR best practices (FMLA, FLSA, EEO, etc.).
- Proficiency in HRIS systems (such as Workday, SAP, or ADP).
- Confidentiality, integrity, and attention to detail.
Education & Experience:
- A bachelor’s degree in Human Resources, Business Administration, or a related field.
- 2–5 years of HR experience preferred.
- Professional certifications (e.g., SHRM-CP or PHR ) are a plus.
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CUSTOMER SERVICE REPRESENTATIVE
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The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.
Company Details
Inventory Control Specialist- Full Time
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Description:
Seeking an Inventory Control Specialist who is responsible for managing, tracking, and maintaining accurate inventory levels within a warehouse, distribution center, or retail operation. They ensure that stock records in the system match the physical inventory, investigate discrepancies, and implement control measures to prevent loss or overstocking. The role involves conducting regular inventory audits, updating inventory databases, generating reports, and coordinating with procurement, logistics, and warehouse teams to ensure smooth supply chain operations.
Key Responsibilities:
- Monitor inventory levels and identify shortages or excess stock.
- Perform regular cycle counts and full inventory audits.
- Record and reconcile inventory data in ERP or warehouse management systems (e.g., SAP, Oracle, NetSuite).
- Coordinate with purchasing and warehouse departments to manage stock flow.
- Investigate inventory discrepancies and implement corrective actions.
- Prepare detailed inventory reports for management review.
- Maintain compliance with company policies and safety standards.
Required Skills:
- Strong analytical and organizational abilities.
- Proficiency in Microsoft Excel and inventory management software.
- Attention to detail and accuracy in record-keeping.
- Ability to work under pressure and meet reporting deadlines.
Education & Experience:
- Typically requires a high school diploma or associate degree in business, supply chain, or a related field.
- 2–4 years of experience in inventory management, warehousing, or logistics preferred.
Company Details
Front Desk Receptionist (Remote)
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We are seeking a detail-oriented and reliable Front Desk Receptionist to input, update, and maintain accurate information in our company databases and systems. The ideal candidate will have strong typing skills, excellent attention to detail, and the ability to work efficiently with minimal supervision. This role is essential to ensuring that company data remains accurate, organized, and up to date.
Key Responsibilities:- Enter and update data into computer systems and databases with speed and accuracy.
- Verify and review data for errors or inconsistencies, correcting any identified issues.
- Maintain and organize records, files, and source documents.
- Perform regular data quality checks to ensure accuracy and completeness.
- Assist in generating reports and summaries based on data input.
- Follow data entry procedures and confidentiality policies.
- Collaborate with other departments to collect and confirm necessary information.
- Meet daily or weekly data entry targets and deadlines.
- Proven experience as a Front Desk, Receptionist, Office Assistant, or similar role.
- Strong typing and data entry skills.
- Proficiency in Microsoft Office (especially Excel and Word) and data management software.
- High level of accuracy and attention to detail.
- Good organizational and time management skills.
- Ability to maintain confidentiality and handle sensitive information.
- High school diploma or equivalent; additional computer training is a plus.
- Must have an American Citizen.
- Standard office or remote environment depending on company policy.
- Repetitive tasks requiring long periods of focus and attention to detail.
Company Details
Data Entry Clark
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We are looking for a dedicated and customer-focused Data Entry Clark to join our team. The ideal candidate will serve as the first point of contact for customers, providing exceptional service, resolving inquiries, and ensuring a positive customer experience. This role requires excellent communication skills, patience, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Key Responsibilities:- Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner.
- Provide accurate information about products, services, and company policies.
- Handle customer complaints and resolve issues promptly while maintaining a positive attitude.
- Process orders, returns, and service requests accurately.
- Maintain detailed and updated records of customer interactions in the company’s CRM system.
- Collaborate with other departments to resolve complex customer issues or escalations.
- Identify opportunities to improve the customer experience and provide feedback to management.
- Follow up with customers to ensure satisfaction and build long-term relationships.
- Meet or exceed individual and team performance targets.
- Proven experience as a Data Entry Clark or similar role.
- Excellent verbal and written communication skills.
- Strong problem-solving and conflict-resolution abilities.
- Proficient in Microsoft Office and customer management software (CRM).
- Ability to multitask, prioritize, and manage time effectively.
- Positive attitude, empathy, and a customer-first mindset.
- High school diploma or equivalent required; associate or bachelor’s degree preferred.
- Office-based or remote environment (depending on company policy).
- May require flexible hours, including weekends or holidays, depending on business needs.
Competitive salary with performance-based incentives and benefits package.
Company Details
CUSTOMER SERVICE
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- Customer Communication: Manage inbound and outbound calls, emails, live chats, and social media messages promptly and professionally. Accurately document all customer interactions.
- Order & Shipment Support: Assist customers with order placement, shipment tracking, delivery scheduling, and address updates. Resolve delivery delays, damages, or return issues efficiently.
- Issue Resolution: Research and resolve customer complaints by identifying root causes and providing timely, effective solutions. Follow up to ensure customer satisfaction and maintain clear case documentation.
- Account Management: Update customer profiles, process billing inquiries, and handle credit or adjustment requests within the ERP/CRM system.
- Process Improvement: Identify opportunities to improve service workflows, contribute to knowledge-base and FAQ updates, and provide feedback to operations for continuous improvement.
- Performance Excellence: Meet or exceed KPIs for handling time, first-contact resolution, customer satisfaction, and service-level compliance.
- Team Collaboration: Work cross-functionally with logistics, finance, and IT teams to resolve complex issues. Participate in team huddles, training, and ongoing development sessions.
Required Qualifications & Skills
- Education: High school diploma or GED required; associate degree or higher preferred.
- Experience: 1–2 years of customer service experience in logistics, e-commerce, or a related industry (entry-level candidates with strong communication skills are encouraged to apply).
- Technical Skills: Proficiency with CRM and ticketing systems (e.g., Salesforce, HubSpot, Zendesk) and Microsoft Office Suite. Familiarity with logistics or shipping processes is a plus.
- Communication: Excellent written and verbal English communication skills.
- Soft Skills: Strong active listening, empathy, problem-solving, and conflict-resolution abilities. Calm under pressure and highly collaborative in a team setting.
What We Offer
- Competitive base pay plus quarterly performance bonuses
- Comprehensive health, dental, and vision insurance
- Paid time off and company holidays
- Structured onboarding and continuous training programs
- Supportive, growth-focused work environment with clear career progression
Company Details
Administrative Assistant
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The Administrative Assistant will play a key role in supporting management, staff, and clients through efficient office coordination, documentation management, and communication. The ideal candidate is organized, proactive, and capable of handling multiple administrative tasks in a fast-paced healthcare environment.
Key Responsibilities- Provide administrative and clerical support to management and staff.
- Handle phone calls, emails, correspondence, and appointment scheduling.
- Prepare and maintain company records, reports, and documentation.
- Assist with data entry, filing, and maintaining confidential information.
- Support onboarding and HR documentation for new employees.
- Manage inventory of office supplies and equipment.
- Coordinate meetings, training sessions, and company events.
- Liaise with clients, vendors, and internal departments as needed.
- Ensure compliance with company policies, procedures, and quality standards.
- Perform other duties as assigned by supervisors or management.
- High school diploma or equivalent required; associate or bachelor’s degree preferred.
- 1+ year of experience in an administrative or office support role (healthcare experience a plus).
- Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Excellent organizational, time-management, and multitasking skills.
- Strong written and verbal communication abilities.
- Ability to maintain confidentiality and professionalism.
- Detail-oriented and dependable with a strong sense of responsibility.
- Familiarity with electronic record systems or scheduling software.
- Customer service or client-facing experience.
- Competitive salary and benefits package
- Opportunities for professional growth and advancement
- Supportive and collaborative work environment
Company Details
Project Manager
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The Project Manager will oversee the planning, coordination, and delivery of projects within the organization, ensuring alignment with business goals, timelines, and quality standards. The ideal candidate will have at least 1 year of project management experience , preferably in the healthcare, technology, or service delivery sector, and a strong ability to manage multiple initiatives simultaneously.
Key Responsibilities- Plan, execute, and manage projects from initiation to completion.
- Develop project scopes, objectives, deliverables, and timelines in collaboration with stakeholders.
- Coordinate cross-functional teams including clinical, operational, and technical staff.
- Monitor project progress, manage risks, and resolve issues to ensure successful delivery.
- Track budgets, resource allocation, and project documentation.
- Communicate project updates, progress reports, and milestones to senior management and stakeholders.
- Implement project management best practices and tools to improve efficiency.
- Support process improvement initiatives and post-project evaluations.
- Ensure all projects comply with company policies, quality standards, and regulatory requirements.
- Bachelor’s degree in Business Administration, Healthcare Management, Project Management, or a related field (or equivalent experience).
- 1+ year of project management or coordination experience (preferably in healthcare, IT, or service-based environments).
- Strong understanding of project management methodologies (Agile, Waterfall, or hybrid).
- Excellent communication, leadership, and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in project management tools such as MS Project, Trello, Asana, or Jira.
- Ability to work independently and collaboratively across teams.
- Certification in Project Management (e.g., CAPM, PMP, or PRINCE2).
- Experience working in a healthcare, paramedical, or regulatory environment.
- Familiarity with quality assurance, compliance, and process improvement frameworks.
- Competitive salary and performance-based incentives
- Opportunities for professional growth and certification support
- Supportive, mission-driven team culture
- Exposure to healthcare technology and innovation initiatives
Company Details
It Software - Devops Engineer
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The DevOps Engineer will be responsible for supporting and automating the development, testing, and deployment pipelines across our technology platforms. This role involves maintaining cloud infrastructure, improving CI/CD workflows, ensuring system reliability, and enhancing collaboration between software development and IT operations.
Ideal candidates will have at least 1 year of hands-on experience in DevOps, cloud technologies, or system administration, and a strong passion for automation and continuous improvement.
Key Responsibilities- Develop, manage, and maintain CI/CD pipelines for application deployment and integration.
- Automate infrastructure provisioning, configuration, and monitoring using DevOps tools.
- Manage cloud environments (AWS, Azure, or GCP) and ensure system scalability, performance, and security.
- Collaborate with developers to streamline code integration and release management.
- Implement system monitoring and alerting solutions to ensure high availability.
- Support containerization and orchestration (Docker, Kubernetes).
- Maintain version control systems (e.g., Git, GitHub, GitLab).
- Troubleshoot infrastructure and deployment issues in collaboration with development and IT teams.
- Document processes, best practices, and standard operating procedures.
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- 1+ year of experience in DevOps, system administration, or related IT role.
- Strong understanding of CI/CD tools (e.g., Jenkins, GitLab CI, CircleCI).
- Familiarity with cloud platforms (AWS, Azure, or Google Cloud).
- Experience with scripting languages (Python, Bash, PowerShell, etc.).
- Knowledge of containerization technologies (Docker, Kubernetes).
- Understanding of networking, firewalls, and security best practices.
- Excellent troubleshooting and analytical skills.
- Experience with Infrastructure as Code (IaC) tools like Terraform, Ansible, or CloudFormation.
- Familiarity with monitoring tools (Prometheus, Grafana, Datadog, or similar).
- Exposure to healthcare or regulated IT environments.
- Relevant certifications (AWS Certified DevOps Engineer, Docker Certified Associate, etc.).
- Competitive compensation and benefits package
- Opportunities for professional development and certification
- Dynamic and collaborative work environment
- Exposure to cloud and automation technologies within a healthcare context