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Member Service Representative
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Job Description
We are seeking a detail-oriented and customer-focused Member Service Representative to join our team. This role is ideal for someone who enjoys assisting members, resolving inquiries, and providing outstanding service in a supportive and flexible work environment. The position offers full-time hours with flexibility in scheduling to support work-life balance.
Responsibilities:
- Greet, assist, and engage with members in-person, via phone, email, or live chat.
- Provide accurate information regarding services, programs, products, and policies.
- Handle account inquiries, process transactions, and update member records.
- Resolve issues efficiently while ensuring a positive member experience.
- Assist with onboarding new members and guiding them through benefits and services.
- Maintain confidentiality and compliance with organizational policies and procedures.
- Collaborate with team members to improve processes and enhance service delivery.
Qualifications:
- High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
- 0–3 years of customer service, call center, or administrative experience.
- Strong communication and interpersonal skills.
- Ability to multitask, problem-solve, and work independently in a fast-paced environment.
- Proficiency in Microsoft Office and basic data entry systems.
- Flexible and adaptable to changing schedules and business needs.
Work Schedule & Flexibility:
- Full-time position (typically 35–40 hours per week).
- Flexible shifts may include daytime, evening, or weekend availability depending on business needs.
- Hybrid or remote options may be available depending on the organization.
Benefits:
- Competitive pay and performance incentives.
- Health, dental, and vision insurance.
- 401(k) with employer match.
- Paid time off (PTO), holidays, and flexible scheduling options.
- Opportunities for professional development and career growth.
Company Details
Proofreader
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Job Description
We are looking for a motivated and detail-oriented Entry-Level Proofreader to join our team in a full-time, flexible role. This position is ideal for recent graduates or professionals with 0–3 years of proofreading, editing, or writing experience who are eager to develop their skills. The Proofreader will ensure the accuracy, clarity, and consistency of written materials while gaining valuable experience in professional editing and publishing environments.
Responsibilities:
- Proofread and review content for grammar, spelling, punctuation, and formatting errors.
- Ensure consistency in style, tone, and adherence to brand or client guidelines.
- Assist in improving sentence structure and readability while maintaining the writer’s voice.
- Collaborate with writers, editors, and project managers to deliver high-quality content.
- Work on a variety of materials, including reports, marketing copy, articles, and digital content.
- Meet deadlines while maintaining a high level of accuracy and attention to detail.
Qualifications:
- Bachelor’s degree in English, Communications, Journalism, or a related field (preferred, but not always required).
- Strong command of English grammar, spelling, and usage.
- Excellent attention to detail and ability to spot errors quickly.
- Strong organizational and time management skills.
- Familiarity with Microsoft Office, Google Workspace, and basic proofreading tools (Grammarly, ProWritingAid, etc.).
- Willingness to learn and adapt to different style guides (AP, Chicago, MLA, etc.).
Desired Skills (not required but a plus):
- Internship or coursework experience in editing, proofreading, or writing.
- Familiarity with publishing, marketing, or content creation environments.
- Ability to work independently and in a team setting.
Work Schedule & Flexibility:
- Full-time position with flexible scheduling options.
- Remote or hybrid opportunities available.
- Training and mentorship provided for skill development.
Compensation & Benefits :
- Competitive salary based on experience.
- Health, dental, and vision insurance (if applicable).
- Paid time off (PTO) and holidays.
- Retirement savings plan options (e.g., 401k if offered).
- Opportunities for career advancement and professional growth.
Company Details
Accounting Assistant
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Job Description
We are seeking a detail-oriented and motivated Accounting Assistant to join our finance team in a flexible full-time and part-time role . The ideal candidate will support daily accounting operations, assist with financial recordkeeping, and ensure the accuracy of transactions. This position offers flexible scheduling and the opportunity to work both independently and collaboratively within a supportive environment.
Responsibilities
- Assist with accounts payable and accounts receivable processing.
- Prepare and maintain financial records, invoices, and receipts.
- Reconcile bank statements, credit card statements, and general ledger accounts.
- Support month-end and year-end closing processes.
- Generate standard financial reports and assist with audits when required.
- Maintain accurate filing systems for accounting documents.
- Communicate with vendors, clients, and team members regarding billing and payment inquiries.
- Perform general administrative tasks related to finance and accounting functions.
Qualifications
- High school diploma required; Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred.
- 1–3 years of accounting or bookkeeping experience.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Experience with accounting software (e.g., QuickBooks, SAP, Oracle, or similar).
- Strong attention to detail and organizational skills.
- Ability to manage multiple priorities and meet deadlines.
- Excellent communication and problem-solving skills.
Work Schedule & Flexibility
- Full-time position (approximately 35–40 hours per week).
- Flexible scheduling options available to support work-life balance.
- Potential hybrid or remote arrangements depending on business needs.
Benefits
- Competitive compensation package.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Retirement savings plan with employer contribution.
- Professional development and training opportunities.
Company Details
Live Chat Support Agent
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Job Description
We are looking for a reliable and tech-savvy Live Chat Support Agent to provide real-time assistance to customers through our online chat platform. This role is ideal for individuals who enjoy helping others and are seeking a full-time position with flexible hours. You will be responsible for delivering prompt, courteous, and accurate support while maintaining a high standard of customer satisfaction.
Responsibilities:- Communicate with customers via live chat to answer questions, resolve issues, and provide product or service information
- Handle multiple chat conversations simultaneously in a fast-paced environment
- Identify customer needs and offer appropriate solutions or escalate when necessary
- Maintain detailed and accurate records of customer interactions
- Follow up with customers to ensure their issues are resolved
- Collaborate with team members and other departments to enhance customer support processes
- Stay up to date with product updates, features, and company policies
- Strong written communication skills with excellent grammar and spelling
- Fast and accurate typing skills (minimum 45 WPM preferred)
- Previous experience in live chat or customer support is a plus
- Ability to work independently and manage time effectively in a remote environment
- High attention to detail and ability to multitask
- A reliable internet connection and quiet workspace
- Flexible availability to cover shifts across various time zones, including evenings and weekends if needed
- Familiarity with tools like Zendesk, Intercom, Freshchat, or similar
- Experience in customer service within e-commerce, SaaS, or digital services
- Bilingual or multilingual capabilities are a strong plus
- Full-time hours with flexible scheduling options
- Remote work opportunity
- Competitive pay and benefits
- Supportive and inclusive team culture
- Opportunities for growth and advancement
Company Details
Administrative - Call Center Representative
Posted today
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Job Description
We are seeking an organized and detail-oriented Remote Administrative Assistant to support our growing team. The ideal candidate will be highly proactive, tech-savvy, and able to manage multiple administrative tasks efficiently in a virtual environment. This role is essential in ensuring smooth day-to-day operations while supporting various departments across the organization.
Key Responsibilities- Provide administrative support to executives and team members, including scheduling, calendar management, and travel coordination.
- Prepare and edit correspondence, reports, presentations, and other documents.
- Manage emails, track deadlines, and ensure timely responses.
- Organize virtual meetings, prepare agendas, and record minutes.
- Maintain electronic filing systems and ensure data accuracy.
- Assist with onboarding and internal communication for new employees.
- Support project coordination and follow up on assigned tasks.
- Handle confidential information with discretion.
- High school diploma required; Associate’s or Bachelor’s degree preferred.
- 2+ years of administrative or virtual assistant experience.
- Excellent organizational and multitasking skills.
- Strong written and verbal communication abilities.
- Proficiency with Microsoft Office Suite, Google Workspace, and virtual collaboration tools (Zoom, Slack, etc.).
- Self-motivated, reliable, and able to work independently in a remote setting.
- Ability to prioritize and manage time effectively.
- Remote-first culture – Work from anywhere in the U.S.
- Purpose-driven mission – Be part of a company dedicated to transforming healthcare and wellness.
- Career growth – Opportunities for advancement in a fast-growing digital health company.
- Inclusive culture – Join a diverse, collaborative, and people-first workplace.
Interested in shaping the future of health and wellness?
Apply today to join Personify Health as a Remote Administrative Assistant and help us deliver meaningful impact every day.
Company Details
It Software - Database Management
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Job Description
At Personify Health, we are on a mission to revolutionize how people experience and manage their health. Our personalized, data-driven approach combines cutting-edge technology with deep clinical insight to deliver meaningful outcomes for employers, providers, and individuals. Join a collaborative team committed to human-centered innovation and measurable impact in the healthcare ecosystem.
Role Summary
We are seeking a highly motivated and detail-oriented Data Management Specialist to join our growing Data & Analytics team. This role is critical to ensuring the integrity, accessibility, and quality of health data across Personify Health's platforms. You’ll work cross-functionally with engineering, product, clinical, and operations teams to manage data pipelines, maintain data governance standards, and support analytics initiatives that drive personalized health solutions for our members.
Key Responsibilities
- Own the lifecycle of health-related data assets, from ingestion and integration to validation and maintenance.
- Collaborate with data engineering to design and optimize data pipelines for accuracy, reliability, and scalability.
- Monitor and maintain data quality, working with internal stakeholders to identify and resolve discrepancies and anomalies.
- Implement and enforce data governance policies, including data classification, lineage, and metadata documentation.
- Support regulatory and compliance efforts (e.g., HIPAA, SOC 2) through robust data tracking and auditing mechanisms.
- Partner with analytics and product teams to ensure data is structured and accessible for analysis, reporting, and ML use cases.
- Create and maintain data dictionaries, schemas, and technical documentation.
- Facilitate onboarding of new data sources (e.g., employer feeds, claims, EHR, engagement metrics).
Qualifications
Required:
- Bachelor’s degree in Information Systems, Data Science, Public Health, Computer Science, or related field.
- 3+ years of experience in data management or data operations, preferably in a healthcare or digital health setting.
- Proficient in SQL and working with relational databases (e.g., Snowflake, Redshift, PostgreSQL).
- Understanding of data governance frameworks and health data privacy regulations (HIPAA, PHI/PII handling).
- Experience with data integration tools and technologies (e.g., dbt, Airflow, Fivetran, Informatica).
Preferred:
- Familiarity with healthcare data types (claims, clinical, engagement, biometric, benefits, etc.).
- Experience working with modern data stacks (Snowflake, Looker, Databricks, etc.).
- Knowledge of HL7, FHIR, or other healthcare interoperability standards.
- Strong documentation skills and experience with tools like Confluence, Jira, or Notion.
Why You’ll Love Working Here
- Mission-driven culture focused on real health impact
- Collaborative, remote-friendly team
- Competitive salary and equity packages
- Generous health and wellness benefits
- Professional development opportunities
Personify Health is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company Details
Customer Suppot Executive
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Job Description
We are seeking dedicated and empathetic Remote Customer Support to join our growing support team. In this role, you will be the first point of contact for members, assisting them with questions, troubleshooting issues, and guiding them through Personify Health’s digital health platform. You’ll provide exceptional service that reflects our mission to humanize healthcare and create positive member experiences.
Key Responsibilities- Respond to member inquiries via phone, live chat, and email in a timely and professional manner.
- Assist users with account access, navigation, and understanding available health and wellness programs.
- Provide clear and empathetic communication, ensuring every interaction is positive and solution-focused.
- Troubleshoot technical issues or escalate to specialized teams when necessary.
- Accurately document all member interactions in company systems.
- Meet or exceed performance metrics, including response time, call/chat quality, and customer satisfaction.
- High school diploma or GED required; some college or healthcare-related coursework is a plus.
- 1+ year of experience in customer service, call center, or healthcare support preferred.
- Strong communication skills (both verbal and written).
- Tech-savvy and comfortable navigating multiple systems simultaneously.
- Reliable high-speed internet and a quiet, distraction-free home workspace.
- Ability to work assigned shifts consistently; both full-time and part-time roles available.
- Remote-first culture – Work from the comfort of your home.
- Mission-driven work – Help people improve their health and well-being.
- Growth opportunities – Build your career within a fast-growing digital health company.
- Inclusive culture – Join a diverse, supportive, and people-first organization.
Company Details
Outreach Specialist
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Job Description
We are seeking a motivated and skilled Remote Outreach Specialist to join our dynamic team. In this role, you will be responsible for building and maintaining relationships with key stakeholders, partners, and communities. Your primary focus will be to enhance our outreach efforts, generate leads, and promote our initiatives through strategic communication and engagement tactics.
Key Responsibilities:
- Develop and implement outreach strategies to engage target audiences and promote our programs or services.
- Conduct research to identify potential partners, influencers, and community organizations for collaboration.
- Create compelling outreach materials, including emails, presentations, and social media content.
- Manage and execute outreach campaigns effectively, tracking progress and analyzing results to optimize future efforts.
- Foster and maintain relationships with existing partners and stakeholders through regular communication and follow-ups.
- Organize and participate in virtual events, webinars, and meetings to promote our initiatives and gather feedback.
- Collaborate with internal teams to ensure alignment on messaging and outreach goals.
- Monitor industry trends, best practices, and competitor activities to inform outreach strategies.
Qualifications:
- Proven experience in outreach, communications, or relationship management, preferably in a remote setting.
- Excellent written and verbal communication skills, with the ability to tailor messages for different audiences.
- Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
- Proficiency in using outreach and CRM tools, social media platforms, and Microsoft Office Suite.
- Self-motivated with the ability to work independently and collaboratively in a remote team environment.
- Familiarity with analytics and reporting tools to assess outreach effectiveness is a plus.
What We Offer:
- Competitive salary and benefits package.
- Flexible work hours and the opportunity to work from anywhere.
- A supportive and inclusive company culture that values diversity and personal growth.
- Opportunities for professional development and career advancement.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company Details
Data Analyst
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Job Description
Key Responsibilities:
- Collect, clean, and analyze large datasets to identify trends, patterns, and insights that support business objectives.
- Develop and maintain dashboards and reports to present data findings to stakeholders.
- Collaborate with cross-functional teams to understand their data needs and provide analytical support.
- Utilize statistical methods to analyze data and generate useful business reports.
- Assist in the development and implementation of data collection systems and other strategies to optimize statistical efficiency and data quality.
- Interpret data, analyze results using statistical techniques, and provide ongoing reports.
- Identify, analyze, and interpret trends or patterns in complex data sets.
- Provide recommendations based on data analysis to improve processes and drive business growth.
- Stay current with industry trends and best practices in data analysis and visualization.
Qualifications:
- Proven experience as a Data Analyst or in a similar analytical role.
- Proficiency in data analysis tools and languages such as SQL, Python, R, or Excel.
- Familiarity with data visualization tools (e.g., Tableau, Power BI, or similar).
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information.
- Excellent communication skills, with the ability to present complex data in a clear and concise manner to non-technical stakeholders.
- Strong attention to detail and problem-solving skills.
- Ability to work independently and manage multiple tasks in a fast-paced environment.
Preferred Qualifications:
- Experience with statistical analysis and data modeling.
- Knowledge of machine learning concepts is a plus.
- Experience in a specific industry (e.g., finance, healthcare, marketing) may be advantageous.
What We Offer:
- Competitive salary and performance-based bonuses.
- Flexible work hours and a remote work environment.
- Opportunities for professional development and growth.
- A collaborative and supportive team culture.
- Health, dental, and retirement benefits.
Our company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company Details
Data Entry Clerk
Posted today
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Job Description
We are seeking a detail-oriented and highly organized Remote Data Entry Clerk to join our team. The ideal candidate will be responsible for inputting, updating, and maintaining data across various platforms while ensuring accuracy and efficiency. This role requires strong attention to detail, excellent typing skills, and the ability to work independently in a remote environment.
Key Responsibilities:
- Accurately enter and update data into databases and software systems.
- Review and verify data for completeness and accuracy before entry.
- Manage and organize data files and documentation.
- Perform regular data audits to identify and correct errors or inconsistencies.
- Assist in generating reports and summaries from data as needed.
- Collaborate with team members to ensure data integrity and consistency.
- Respond to inquiries related to data entry and provide support as necessary.
- Maintain confidentiality of sensitive information.
Qualifications:
- High school diploma or equivalent; additional education or certification in data management is a plus.
- Proven experience in data entry or a similar role.
- Proficient in Microsoft Office Suite (Excel, Word, etc.) and data management software.
- Excellent typing speed and accuracy (minimum of 30 WPM).
- Strong attention to detail and organizational skills.
- Ability to work independently and manage time effectively in a remote setting.
- Good communication skills, both written and verbal.
Preferred Skills:
- Familiarity with data entry processes and software.
- Experience with cloud-based data management tools.
- Basic knowledge of data privacy regulations.
What We Offer:
- Competitive salary based on experience.
- Flexible work hours.
- Opportunity to work from anywhere.
- Supportive team environment.
- Opportunities for professional development and growth.
We look forward to hearing from you!