895 Customer Service jobs in Santa Monica
Content Producer Santa Monica, California
Posted 8 days ago
Job Viewed
Job Description
We put women first
in everything
we do
especially when it
comes
to health.
Approach
We create proactive, symptom-targeting products that have measurable impact.
Powerful ingredientswith results
It's not magic, it's science.
We use research-backed ingredients for results you can feel.
Positive Note
While we work hard targeting serious issues, we make sure to have fun & celebrate our wins.
Make Yourself at HomeThe O Positiv office functions best when it's buzzing with collaboration; we're big on team building & open communication. As a wellness company, promoting balance between work & personal life is top priority.
Enjoy the Perks- Health
- Customized growth plan for each employee
- Work Life Balance
- Additional Wellness Days
- Work-From-Anywhere Fridays
- The Little Things
- Stocked kitchen & cold brew on tap
- Sponsored monthly office lunches & social hours
#J-18808-Ljbffr
Tech Support & Customer Service Specialist
Posted 9 days ago
Job Viewed
Job Description
Position Type: Full-Time
Location: Greater Los Angeles Area (On-site at Third-Party Warehouse)
Salary Range: $60,000 USD/year
Job ID#: 153809
Responsibilities:
- Provide technical support and troubleshooting for returned products, primarily from Amazon customers.
- Perform basic repairs on electronic pet products, especially those with sensor components.
- Identify whether returned products are repairable or should be scrapped, and document findings accordingly.
- Repack repaired items for resale or recycling according to internal SOPs.
- Work on-site at the warehouse, coordinating repairs, product evaluations, and inventory status updates.
- Communicate with the head office team in China regarding repair guidelines, SOP updates, and product improvements.
- Assist with customer service inquiries related to returned or defective products.
- Help build and maintain SOPs for product repair and recycling processes.
- Hands-on technical or repair experience with electronics or sensor-based products.
- Ability to learn repair procedures through training and apply them independently.
- Professional proficiency in both English and Mandarin is preferred to effectively coordinate with international teams.
- Comfort working in a warehouse environment.
- Self-starter with strong problem-solving skills and attention to detail.
- Ability to evaluate product conditions and make decisions on repairs versus recycling.
- Previous experience in technical support, customer service, or product repair roles.
- Experience working with Amazon returns or in eCommerce product support.
- Knowledge of basic electrical components and sensors.
About Us:
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is an Equal Opportunity Employer that values diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Learn more about our commitment to diversity and inclusivity at
Compensation:
The offered salary will be determined by education, experience, and other factors. IntelliPro also offers a comprehensive benefits package subject to eligibility.
Seasonal Customer Service Support (On Site)
Posted today
Job Viewed
Job Description
We are currently searching for a Seasonal Customer Service Support to work on-site at our Carson headquarters within our Customer Relations division. Successful candidates will have exceptional attention to detail, and the ability to provide above-an Customer Service, Seasonal, Support, Service, Retail
Be The First To Know
About the latest Customer service Jobs in Santa monica !