COUNSELING SERVICES COORDINATOR

Req #: 247035
Department: UW TACOMA
Appointing Department Web Address: Date: 06/16/2025
Closing Info:
Open Until Filled
Salary: $4,506 - $5,150 per month
Shift: First Shift
Notes:
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. ( University of Washington Tacoma** is an anchor institution that is deeply invested in its local communities and in student success. As one of three campuses of a world-class university, UW Tacoma is dedicated to interdisciplinary and innovative teaching and scholarship and to engaging the community in mutually beneficial partnerships. UW Tacoma's commitment to access and diversity is central to an environment where students, staff, faculty and South Sound residents find abundant opportunities for intellectual, personal and professional growth. More information about UW Tacoma and its strategic plan can be found here. ( a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.
**The Veteran and Military Resource Center has an outstanding opportunity for a Counseling Services Coordinator to join their team.**
Under the direction of the Director of Veteran and Military Resource Center, the Counseling Services Coordinator will assist the department to support the transition of new military connected students and their families by providing oversight of the PAVE program, support the initiatives of Student Affairs and connect with campus partners.
With an increasing population of military connected college students, providing high-quality orientation services with a guided importance in the way students feel a sense of belonging, customer service and how we support retention and persistence have to begin with the success of new students' successful transition into UW Tacoma.
The new Counseling Services Coordinator will directly affect, through the work with student employees, the transition of new students and their families. They will implement new ideals and structures for the PAVE program to interact directly with students and their families and to gather stakeholder input and feedback to better support them as representatives of UW Tacoma. They will ensure best practices to protect student privacy and evaluate the efficacy of partnerships. Additionally, this position will develop and foster relationships with other UW Tacoma departments. Under the direction of the Director of Veteran and Military Resource Center, they will also support the Student Veterans Organization and The Veterans Incubator for Better Entrepreneurship (VIBE).
The numbers of incoming students has more than doubled since 2006 and student populations are requiring a more diverse set of supports for their transition (e.g., increasing populations from our military-connected students and the local U.S. military installations). A Counseling Services Coordinator will help ensure the PAVE Program, partnerships, and orientation resources set students up to successfully enter UW Tacoma and persist through graduation.
**DUTIES AND RESPONSIBILITIES** Student Staff Leadership (45%)
+ Recruit, select, train and supervise PAVE mentors
+ Provide ongoing mentoring to support the development of the PAVE
+ Provide feedback and coaching to improve performance as neededProgram Development (10%)
+ Work with the Director of Veteran and Military Resource Center (VMRC) to develop operational and programmatic goals, objectives and key performance indicators
+ Research best practices for supporting military-connected student persistence through their first year (Freshmen, Running Start, and Transfer students)
+ Work with campus stakeholders to connect mentors to program resources that support students' transition into UW Tacoma, persistence through their first year and sense of belonging
+ Work with the Director of VMRC to design how PAVE Mentors will interact with students
+ Build programs that reinforce the camaraderie veterans experience in the military to create a sense of community and connectedness that contributes to academic and personal success.Program Delivery (35%)
+ Deliver orientation and first year persistence programming
+ Execute day-to-day management of PAVE Mentors' programs and activities including coordinating resources, and administrative and operational functions
+ Assist in the enhancement and implementation of operational and programmatic goals and objectives
+ Track and report on key performance indicatorsBudget Oversight (5%)
+ Monitor budget status
+ Approve expenditures and ensure compliance with fiscal policies and proceduresOther duties as assigned (5%) **MINIMUM REQUIREMENTS**
+ Bachelor's degree in human services, social services, communications and/or marketing plans and at least two years of relevant experience. _Equivalent education/experience can substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration._ **ADDITIONAL REQUIREMENTS**
+ Experience in developing and implementing undergraduate and graduate student programs at UW Tacoma
+ PAVE certificate
+ Experience with student supervision
+ Strong oral and written communication skills with the ability to work within a multi-cultural environment; Must be detail-oriented and organized
+ Proven ability to work independently and in teams; Ability to use independent judgment in working with faculty, staff, students, parents and families and represent the University appropriately
+ Demonstrated strong organizational skills and the ability to manage multiple projects of different scales
+ Experience working with a variety of university constituents including students, faculty, staff, administrators, parents and family
+ Proficiency in performing complex functions using MS Office (Word, Excel, PowerPoint) and social media **DESIRED QUALIFICATIONS**
+ An understanding of the UW Tacoma culture and student population
+ Two years of experience managing student employees, implementing and assessing programming for a targeted audience
+ Higher education experience in student affairs or related discipline
+ Knowledge and application of student development theory
+ Experience with university retention efforts
+ Experience building partnerships and collaborating across university departments' members, community members and other external constituents **Application Process:** The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.