1,371 Jobs in Carnation

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax Live - Seasonal Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.”

About the Role:

In this role, you will work on-site from a TurboTax location, serving customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. Whether assisting with simple W2 filings, navigating life events (marriage, children, elder care), or handling more complex tax scenarios like business income, amendments, or investments, you will serve as the go-to expert for your clients.

Additionally, you will play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships, and driving customer loyalty. TurboTax will provide a straightforward playbook, essential tools, and dedicated support to facilitate your success.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis. 

What You’ll Do:

• Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language.
• Be a Proactive Community Ambassador - Embody a "community ambassador" and "business owner" mindset to cultivate a robust customer base for TurboTax. Serve as the local face of TurboTax, actively engaging with new prospects, nurturing leads, and converting them into long-term clients through proactive outreach. Organize local events, with the support of TurboTax, to create opportunities for customer engagement.
• Educate and Communicate Confidently - Enthusiastically represent TurboTax in your local community. TurboTax Live - Seasonal Local Service Experts will confidently take on the role of its public face with the support, guidance, and resources provided by Intuit. This includes hosting engaging learning events, participating in local marketing efforts, and demystifying taxes to make them accessible and approachable.
• Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.
• Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.

Who You Are:

• Possess active, unrestricted credentials: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws.
• Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
• Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.
• Familiarity with Circular 230
• Willing and available to work a static weekly schedule with a minimum of 24 hours per week at a TurboTax location
• Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies
• Bilingual (English/Spanish) communication skills are a plus
• Experience in holistic tax advisory services beyond tax filing

Attributes & Skills:

• Passionate about empowering customers and helping them overcome the complexities of taxation.
• Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos).
• Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.
• Exceptional customer service skills, high empathy, and a friendly, professional demeanor.
• Excited to be showcased as a TurboTax Live - Seasonal Local Service Expert in local and national marketing efforts.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment independently while managing multiple priorities.
• Proficient with technology, including tax preparation software and CRM/sales tools.

Additional Requirements:

• Must reside within the United States.
• Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

Bay Area California $30.60 - $6.10

Southern California 30.60 - 36.10

Colorado 29.20 - 34.50

Hawaii 30.60 - 36.10

Illinois 29.20 - 34.50

Maryland 29.20 - 34.50

Massachusetts 30.60 - 36.10

Minnesota 26.20 - 30.90

New Jersey 30.60 - 36.10

New York 30.60 - 36.10

Ohio 26.20 - 30.90

Vermont 29.20 - 34.50

Washington 30.60 - 36.10

Washington DC 29.20 - 34.50

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

What you'll bring

How you will lead

By applying, you consent to your information being transmitted by College Recruiter to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See Intuit Privacy Policy at careers/privacy/ and SonicJobs Privacy Policy at us/privacy-policy and Terms of Use at us/terms-conditions

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax Live - Seasonal Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.”

About the Role:

In this role, you will work on-site from a TurboTax location, serving customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. Whether assisting with simple W2 filings, navigating life events (marriage, children, elder care), or handling more complex tax scenarios like business income, amendments, or investments, you will serve as the go-to expert for your clients.

Additionally, you will play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships, and driving customer loyalty. TurboTax will provide a straightforward playbook, essential tools, and dedicated support to facilitate your success.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis. 

What You’ll Do:

• Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language.
• Be a Proactive Community Ambassador - Embody a "community ambassador" and "business owner" mindset to cultivate a robust customer base for TurboTax. Serve as the local face of TurboTax, actively engaging with new prospects, nurturing leads, and converting them into long-term clients through proactive outreach. Organize local events, with the support of TurboTax, to create opportunities for customer engagement.
• Educate and Communicate Confidently - Enthusiastically represent TurboTax in your local community. TurboTax Live - Seasonal Local Service Experts will confidently take on the role of its public face with the support, guidance, and resources provided by Intuit. This includes hosting engaging learning events, participating in local marketing efforts, and demystifying taxes to make them accessible and approachable.
• Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.
• Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.

Who You Are:

• Possess active, unrestricted credentials: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws.
• Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
• Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.
• Familiarity with Circular 230
• Willing and available to work a static weekly schedule with a minimum of 24 hours per week at a TurboTax location
• Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies
• Bilingual (English/Spanish) communication skills are a plus
• Experience in holistic tax advisory services beyond tax filing

Attributes & Skills:

• Passionate about empowering customers and helping them overcome the complexities of taxation.
• Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos).
• Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.
• Exceptional customer service skills, high empathy, and a friendly, professional demeanor.
• Excited to be showcased as a TurboTax Live - Seasonal Local Service Expert in local and national marketing efforts.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment independently while managing multiple priorities.
• Proficient with technology, including tax preparation software and CRM/sales tools.

Additional Requirements:

• Must reside within the United States.
• Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

Bay Area California $30.60 - $6.10

Southern California 30.60 - 36.10

Colorado 29.20 - 34.50

Hawaii 30.60 - 36.10

Illinois 29.20 - 34.50

Maryland 29.20 - 34.50

Massachusetts 30.60 - 36.10

Minnesota 26.20 - 30.90

New Jersey 30.60 - 36.10

New York 30.60 - 36.10

Ohio 26.20 - 30.90

Vermont 29.20 - 34.50

Washington 30.60 - 36.10

Washington DC 29.20 - 34.50

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

What you'll bring

How you will lead

By applying, you consent to your information being transmitted by College Recruiter to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See Intuit Privacy Policy at careers/privacy/ and SonicJobs Privacy Policy at us/privacy-policy and Terms of Use at us/terms-conditions

We are hiring a Physical Therapist (PT) in Renton, WA. 

$ - $ / year

At Assured  Home Health , a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a home for your career here.   

As a Physical Therapist , you can expect: 

• the ability to build in-person trusted therapist-patient relationships 
•  continuing education and tuition reimbursement opportunities
• independence and autonomy 
• career growth possibilities 

Give your passion to serve others and your drive for better, more advanced quality healthcare.  

• Evaluates the patient's functional status and physical therapy needs. Assists the physician in the development of the therapy plan of care.
• Provides services within the scope of practice as defined by the state laws governing the practice of physical therapy, in accordance with the plan of care, and in coordination with other members of the health care team.
• Observes and reports the patient's response to treatment and any changes in his/her condition to the supervising nurse and/or the physician.
• Treats patients to relieve pain, develop and restore function, and / or maintain maximum functioning using acceptable standards of practice.
• Instructs and informs participating members of the health care team, the patient, and the family/caregivers regarding the plan of care, functional limitations, and progress toward goals.
• Visits patients according to Plan of Treatment, completes a progress note for each visit, and submits progress notes per LHC policy.
• Completes all patient evaluations and develops the PT plan of care within state specific guidelines.
• Reports outcomes of evaluation, goals, and anticipated projected frequency of care.

Licensure Requirements

• Current Physical Therapy licensure in the state of Washington
• Current CPR certification
• Must have a current driver's license and vehicle insurance, and access to a dependable vehicle

At LHC Group we are proud to offer benefits that support your physical and emotional wellbeing. Review LHC Group's comprehensive benefits and perks: 

Medical Solutions Allied is seeking a travel Interventional Radiology Technologist for a travel job in Renton, Washington.

Job Description & Requirements

• Specialty: Interventional Radiology Technologist
• Discipline: Allied Health Professional
• Duration: 13 weeks
• 40 hours per week
• Shift: 8 hours, days
• Employment Type: Travel

We’re seeking talented healthcare professionals whose adventure game is as strong as
their clinical game. Those that want flexibility and high pay, we have the positions for
you!

Some of the industry-leading benefits enjoyed by Medical Solutions travel nurses and
travel allied healthcare professionals include:

• Day One Medical, Dental, and Vision with low premiums


• Day One 401(k) with Company Contribution


• Personalized Compensation Packages


• Paid, Private, Fully Furnished, Pet-Friendly Housing


• Dedicated Recruiter and 24/7 Customer Care Line


• Per Diem Allowance and Paid Travel


• Licensure and Certification Reimbursement


• Free Liability Coverage


• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident, and Pet Insurance


• Equal Employment Opportunity


• And More!

Estimated pay package based on bill rate at time job was posted. Bill rates can
change frequently and without notice. Exact pay package may vary based on guaranteed hours,
distance being traveled, and customizations available for travelers.

Cath/IR Tech needed ASAP in WA! Come join this exceptionally traveler-friendly hospital for a 13 assignment in coastal Washington! Call Medical Solutions today for more info - .

Medical Solutions Allied Job ID # . Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Cardiac Cath Lab

About Medical Solutions Allied

At Medical Solutions, we’re people who care, helping people who care. No matter how you look at it, there’s a whole lot of care going on in our world and that’s just the way we like it. What do we do? Medical Solutions is one of the nation’s largest providers of total workforce solutions in the healthcare industry, connecting nurses and allied health clinicians with hospitals and healthcare systems across the country and around the corner. Through our family of brands, we also serve a segment of clients outside of the healthcare space. And we’re the very best at what we do. You’ll love our culture that’s filled with heart and soul. As a company and employer, we’re sincerely and unabashedly us. We lead as humans first and believe the unique qualities of each team member make us better together. We share a purpose for helping others and the drive to make a difference. And we offer endless opportunities for personal and professional growth, throughout your career. At Medical Solutions, you’ll find a great place to work and a career home. We’ve received Best Places to Work awards, landed top industry awards, and received accolades for the impact we’ve made in business and within our community. But the only way to really get to know us, is to join us. We think you’ll fit right in.

Benefits

• Discount program
• Life insurance
• Mileage reimbursement
• Company provided housing options
• License and certification reimbursement
• Benefits start day 1
• Continuing Education
• Guaranteed Hours
• Vision benefits
• Referral bonus
• 401k retirement plan
• Dental benefits
• Cancelation protection
• Weekly pay
• Medical benefits
• Employee assistance programs
• Wellness and fitness programs
• Pet insurance
• Holiday Pay

Medical Solutions Allied is seeking a travel Nuclear Medicine Technologist for a travel job in Renton, Washington.

Job Description & Requirements

• Specialty: Nuclear Medicine Technologist
• Discipline: Allied Health Professional
• Duration: 16 weeks
• 40 hours per week
• Shift: 8 hours, days
• Employment Type: Travel

We’re seeking talented healthcare professionals whose adventure game is as strong as
their clinical game. Those that want flexibility and high pay, we have the positions for
you!

Some of the industry-leading benefits enjoyed by Medical Solutions travel nurses and
travel allied healthcare professionals include:

• Day One Medical, Dental, and Vision with low premiums


• Day One 401(k) with Company Contribution


• Personalized Compensation Packages


• Paid, Private, Fully Furnished, Pet-Friendly Housing


• Dedicated Recruiter and 24/7 Customer Care Line


• Per Diem Allowance and Paid Travel


• Licensure and Certification Reimbursement


• Free Liability Coverage


• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident, and Pet Insurance


• Equal Employment Opportunity


• And More!

Estimated pay package based on bill rate at time job was posted. Bill rates can
change frequently and without notice. Exact pay package may vary based on guaranteed hours,
distance being traveled, and customizations available for travelers.

Medical Solutions Allied Job ID # . Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Nuclear Medicine

About Medical Solutions Allied

At Medical Solutions, we’re people who care, helping people who care. No matter how you look at it, there’s a whole lot of care going on in our world and that’s just the way we like it. What do we do? Medical Solutions is one of the nation’s largest providers of total workforce solutions in the healthcare industry, connecting nurses and allied health clinicians with hospitals and healthcare systems across the country and around the corner. Through our family of brands, we also serve a segment of clients outside of the healthcare space. And we’re the very best at what we do. You’ll love our culture that’s filled with heart and soul. As a company and employer, we’re sincerely and unabashedly us. We lead as humans first and believe the unique qualities of each team member make us better together. We share a purpose for helping others and the drive to make a difference. And we offer endless opportunities for personal and professional growth, throughout your career. At Medical Solutions, you’ll find a great place to work and a career home. We’ve received Best Places to Work awards, landed top industry awards, and received accolades for the impact we’ve made in business and within our community. But the only way to really get to know us, is to join us. We think you’ll fit right in.

Benefits

• Discount program
• Life insurance
• Mileage reimbursement
• Company provided housing options
• License and certification reimbursement
• Benefits start day 1
• Continuing Education
• Guaranteed Hours
• Vision benefits
• Referral bonus
• 401k retirement plan
• Dental benefits
• Cancelation protection
• Weekly pay
• Medical benefits
• Employee assistance programs
• Wellness and fitness programs
• Pet insurance
• Holiday Pay

Assistant Operations Manager - Cedar Region at King County Library System summary:

The Assistant Operations Manager for the Cedar Region at King County Library System oversees daily library operations and supervises Library Page staff, including hiring, training, scheduling, and performance management. This role involves providing high-quality public service, supporting diverse communities, assisting in conflict resolution, and collaborating with the regional management team. The position requires at least two years of public library or equivalent public service experience and focuses on fostering an inclusive, customer-focused environment within multiple library locations.

Salary: $82,284.80 - $100,006.40 Annually
Location : Renton, WA
Job Type: Regular Full-Time
Job Number:
Department: Cedar Region - FR/KT/KP/MV/SO
Opening Date: 08/21/2025
Closing Date: 8/28/ :59 PM Pacific
Union Represented: Yes
General Position Summary
Job Number:
The King County Library System (KCLS) is seeking an Assistant Operations Manager (AOM) to provide high quality public service and support to the Cedar Region.
The ideal candidate will have experience delivering high-quality customer service, model and champion , demonstrate high empathy and passion for working with diverse populations in a public service role, and exhibit a comfortable confidence in working directly with the public in sometimes challenging situations. Successful candidates will possess two years of public library experience or equivalent experience in direct public service environments which may occasionally be high stress.
About the Opportunity:
The Assistant Operations Manager 's primary responsibility is overseeing and supervising Library Page staff including hiring, training, coordinating work assignments, scheduling, conducting performance evaluation, and corrective action, when needed. This position has shared oversight of daily library operations in support of the Operations Manager and other Management Team members.
The successful candidate for this position will be able to work collaboratively with others, adapt nimbly to changing needs, recognize and set priorities, plan, and operate in ambiguous or high stress conditions, coordinate and organize their own work and oversee the work of others. Supervisory experience preferred.
Required Application Material: Applicants must attach a current resume and cover letter which addresses relevant work experience, education, and training as it relates to this position.
The work schedule for the Assistant Operations Manager will be as follows:

• Tuesday: 11:15 - 7:15 (Maple Valley Library)
• Wednesday: 12:15 - 8:15 (Fairwood Library)
• Thursday: 10:15 - 6:15 (Fairwood Library)
• Friday: 9:15 - 5:15 (Maple Valley Library)
• Saturday: 10:15 - 6:15 (Library Connection at Southcenter)

The above schedule is subject to change based on business needs.
*The Assistant Operations Manager will provide support within the Cedar Region as needed. The Cedar Region includes the following libraries:

• Fairwood
• Maple Valley
• Kent
• Kent Panther Lake
• Library Connection @ Southcenter

About King County Library System (KCLS):
KCLS has a vision of a world where knowledge allows diverse communities to prosper and grow. In order to support this vision, we create opportunities through meaningful connections by acting as the knowledge sharing center for over 1.5 million diverse patrons, providing an unparalleled collection of library materials, resources, technology, services, and programs.
Approximately 1,000 engaged and passionate staff provide service in 50 community library locations and patron engagement using direct outreach, programs, and virtual assistance. Our service area includes cities, towns, tribal lands, and unincorporated districts of King County, with the exception of the city of Seattle.
From a comprehensive Diversity, Equity, and Inclusion (DEI) Assessment Demographics and Language Report, of the more than 1.5 million residents who live within the KCLS service area, almost half identify as Black, Indigenous, or People of Color (BIPOC). Moreover, roughly one-third of the KCLS community speaks a language other than English as their first language.
The King County Library System values the diverse perspectives, lived experiences, and cultures of all qualified individuals. We seek applicants that reflect the diversity of the communities we serve and encourage individuals of all backgrounds to apply, including BIPOC (Black, Indigenous, and other people of color), immigrants, refugees, women, LGBTQIA+, individuals with disabilities, veterans, etc.
KCLS welcomes reasonable accommodations for persons with disabilities as an opportunity to assist qualified individuals to participate in the job application or interview process and/or perform the essential functions of the position upon hire.
Need an accommodation to apply or interview? Call or email
KCLS ensures equal opportunities and consideration for all job applicants, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. KCLS does not tolerate discrimination or harassment during any stage of employment, including in recruiting, hiring, promotion, termination, leave of absence, compensation, or training.
Examples of Duties
Essential Duties
The items listed in this section are the key duties and responsibilities for this job and do not represent an exhaustive list. Our organization is dynamic and therefore duties may change based on business necessity; however, any new duties will remain within the scope of the job.

• Recruits, interviews, and hires Library Pages and Library Page Assistants. Ensures new hire paperwork is accurately completed in a timely manner.
• Provides new hire and on-going training to direct reports and ensures that all library policies and procedures are followed.
• Evaluates, coaches, and disciplines direct reports.
• Serves as back-up for leading the daily care and maintenance of assigned facilities.
• Creates the schedules for Library Page staff based on anticipated workload and ensures that adequate staffing is maintained to meet the library's needs.
• Assists with scheduling responsibilities for Library Technical Assistants, Public Service Assistants, and Librarians at service points as needed.
• Coordinates daily workflow with Operations Manager to ensure that library staffing demands are met. Assists with directing the workflow for Library Technical Assistants, as needed.
• Provides customer service support and circulation assistance.
• As a member of a Regional Management Team, contributes to overall management of the region.
• Fosters the development of a cooperative work environment.
• Acts in lieu of Operations Manager as needed, including resolution or referral of operational issues, resolution of staff and patron incidents, problems, conflicts, and concerns, and enforcement of Code of Conduct.
• Manages and approves payroll time entries and time off and leave requests.
• Plans and conducts Library Page staff meetings.
• May act as a point of contact for security and emergency situations as assigned.
• Promotes, educates, and supports Intellectual Freedom (IF) principles with staff and patrons.

Secondary Duties

• Performs direct reports' work, as needed.
• Participates in committees, training, staff meetings, etc.
• Performs other related duties as assigned.

Desired Minimum Qualification
Education and Experience
The items listed below are the minimum requirements for the job and are relevant to this position. The organization values both work experience and education and realizes that individuals take different paths to acquire knowledge.

• The position requires a high school education or GED equivalent.
• Some college level education is preferred.
• The position requires a minimum of two years of library experience.
• Supervisory experience preferred.
• Any equivalent combination of education and experience that provides the necessary qualifications to successfully perform the duties of the position will be considered.

Knowledge and Skills

• Working knowledge of management practices and principles of supervision including human resources policies and procedures.
• Knowledge of public library systems, procedures, and policies.
• Knowledge of basic informational and readers' advisory functions.
• Knowledge of resources and library and office technologies relevant to the job duties.
• Recognizes and sets priorities and can work with many interruptions.
• Adept communication and listening skills with various and diverse audiences.
• Effective at conflict resolution.
• Works independently and collaboratively.
• Knowledge of scheduling for multiple staff and service points.
• Flexibility and adaptability to changing needs.

Professional Licenses and Certifications

• A valid Washington driver's license is required.

Core Competencies:
Each KCLS position has job-specific competencies. These competencies describe characteristics needed for optimum performance in the position. In addition, there are organizational competencies applicable to all positions at KCLS that encompass the culture and set expectations for how work is performed.
Organizational Competencies
Customer Focus
Primarily focused on customer needs, able to deliver high quality, value added services. Constantly strives to find new ways to increase customer satisfaction and understanding, foster equitable services, and forge meaningful connections.
Valuing Diversity
Manages relationships with all kinds and classes of people inclusively and equitably; respects, values, and encourages the unique dimension each employee adds to the organization and each member of the community brings to the whole. Seeks opportunities to learn from differences.
Ethics, Values, and Judgment
Exercises best judgment, trustworthiness, and professional standards of conduct; consistently demonstrates organizational values, moral principles, and accountability in behavior, character and action. Defends intellectual freedom and patron confidentiality.
Professional & Technical Knowledge
Demonstrates proficiency in professional and technical skills/ and or knowledge in position-related areas; purposely keeps up with current developments and trends in areas of expertise, in order to foster personal success and connections for others.
Leadership Competencies
Coaching and Counseling
Facilitates the development of other's knowledge, abilities, and skills to fulfill job and role responsibilities more effectively. Provides timely feedback, guidance, and encouragement to help others achieve better performance and goals; builds confidence of others.
Managerial Courage
Tactfully provides direct and actionable feedback in a timely manner, is open and direct but not intimidating; deals head-on with people and problems even in the most difficult situations.
Job-Specific Competencies
Communicates Effectively
Conveys ideas/information in a way that is clear, engaging, and suitable to the audience. Main point of their message is apparent. Listens more than they speak, responds appropriately. Seeks influence.
Decision Quality
Makes decisions and solves problems, can deal adeptly with varied levels of complexity, ambiguity, and risk; takes responsibility and accepts ownership for decisions regardless of outcome. Responds promptly and appropriately in crises situations.
Building Effective Teams
Blends people into cohesive teams that apply their diverse skills and perspectives to achieve common goals; creates and supports strong morale and a healthy work environment.
Accountability
Holds self, direct reports, and others accountable for achieving intended outcomes; follows up and monitors progress to ensure that things stay on track; models organizational values and norms.
Physical Demands & Work Environment
PHYSICAL DEMANDS
While performing the duties of this job, the employee will:

• Frequently sit throughout work shift and occasionally will stand and walk.
• Frequently reach out at chest level, occasionally reach down, and seldom reach overhead.
• Constantly use hands in conjunction with frequent finger use for keyboarding and 10-key.
• Occasionally rotate and bend at waist.
• Change tasks depending upon the shift.
• Require extensive close work including use of a PC monitor.
• Seldom operate foot controls.
• Frequently lift and carry library items up to 10 lbs., occasionally lift up to 20 lbs., and seldom lift up to 35 lbs.
• Occasionally push/pull carts and wheeled equipment with light force.

WORK ENVIRONMENT
Work is performed in a typical library environment. Incumbent must be available for varied work hours including evenings and weekends. Travel between assigned work locations may be required.
General Benefits Summary
Paid Time off
It is the policy of KCLS to grant to all part-time and full-time employees:

• Annual Leave (Vacation).
• Sick Leave
• Holidays - KCLS celebrates twelve (12) holidays each year and one (1) floating holiday. Part-time employees are eligible for holiday pay if they are scheduled to work on the day the holiday falls on.

Medical/Dental Insurance Benefits
Our health insurance plans with Kaiser/Premera/Delta Dental are offered at low premium rates to all employees working 20 or more hours per week. Employees may also purchase benefits for dependents and domestic partners.
Retirement - Public Employee Retirement System (PERS)
Employees working 20 hours per week or more are automatically enrolled in the Washington State Public Employees' Retirement System (PERS) program. Both KCLS and the employee contribute toward PERS retirement benefits.
Flexible and Dependent Care Spending Accounts and Health Saving Account
Employees working 20 hours per week or more can set aside a portion of their salary on a pre-tax basis to pay for family medical and dependent care needs. KCLS provides an annual employer contribution to Health Saving Account when the employee is enrolled in a high deductible health plan.
Life and Accidental Death & Disability, Long Term Disability Insurance
All the employees working 20 hours per week or more qualify for the group term life and AD& D insurance benefits equal to one times their annual salary. Employees working 40 hours per week receive long-term disability insurance.
Optional/Voluntary Benefits
Employees working 20 hours per week or more are eligible to participate in the following voluntary benefits:

• Supplemental Term Life and AD&D Insurance
• Personal Accident Insurance
• Critical Illness Insurance
• Short-Term Disability Insurance
• Nationwide Pet Insurance
• Allstate Identity Theft Protection
• Student Loan Refinance

Deferred Compensation Retirement Plan (available to all KCLS Employees)

• 457(b) Deferred Compensation Plan - You can supplement any other retirement benefits you may have by setting aside pre-tax dollars in this retirement savings account.

Other Benefits

• Employee Assistance Program (EAP) - This employer-sponsored program is a confidential service that can provide referrals to counseling, financial, legal, child care/elder care services.
• Ride-Wise - KCLS encourages you to "leave the car at home" and seek other ways to commute to work. All employees are eligible for reimbursement of 50% of your tax-free ORCA transit pass and van pool. The Guaranteed Ride Home program is also available for staff.
• Tuition Assistance - KCLS encourages employees to pursue college, associate and graduate degrees and certificate programs where such education and knowledge bring value to KCLS. Tuition assistance, as funding permits, is available to all employees.
• Language Class Funding - The program covers classes that teach language identified in the KCLS world languages collection, American Sign Language, and English as an Additional Language (ESL). You don't need a work-related reason to study a language.

01
Please fill out both the application and this questionnaire completely. Any false or incomplete answers (such as "see resume" or "see application") may result in your not having an opportunity to interview. Do you agree to answer each of these questions truthfully, and do you understand that your answers will be compared to the information on your application?

• Yes
• No

02
Are you a current KCLS staff member still in your probationary period?

• Yes
• No

03
Are you a current KCLS staff member in the 1857 union?

• Yes
• No

04
If you answered "yes" to the question above, please select which 1857 union you are in:

• 1857-P
• 1857-M
• 1857-S
• 1857-F

05
Are you able to work the schedule as described in the job posting, which may change periodically due to business need?

• Yes
• No

06
Do you have a valid Washington State Driver's License?

• Yes
• No

07
If you responded "No" to the question above, would you be able to obtain a Washington State Driver's License within 30 days of hire, if selected?

• Yes
• No

08
Do you have at least two years of library experience that includes circulation functions as part of your duties and/or equivalent experience in an environment that included direct service to a diverse population?

• Yes
• No

09
Do you have two years of experience in direct public service environments which may occasionally be high stress?

• Yes
• No

10
If you answered YES to the question above, please briefly describe your public service experience, including service to a multilingual area, engaging with youth, and/or working with marginalized populations. If you answered NO, please indicate "N/A".
11
Select all of the following that apply with regard to your experience in supervision:

• Experience working as a supervisor (responsible for hiring, approving leaves, evaluating performance, and recommending discipline for regular staff members).
• Formal training on principles of supervision.
• Experience working as a lead (responsibility limited to assigning, directing and leading the work of others).
• None of the above.

12
Describe a specific example of a time you had to offer feedback to someone.
13
Describe a time when you took the initiative to take on a new project.
14
How do you prioritize tasks to ensure you meet your accountabilities?
15
What do you know about the Cedar Region and the needs of the communities it serves?
16
Can you (with or without reasonable accommodation) perform the physical requirements of this position as described in the job posting?

• Yes
• No

17
The King County Library System works to offer library materials that represent a wide range of community interests. This is one of the foundations of our policy of intellectual freedom, the idea that each and every patron has the right to choose the materials that interest them. Given this policy of Intellectual Freedom would you both allow and support the fact that patrons have the right to choose what they wish to see, to hear, or to read at the library?

• Yes
• No

18
The screening process at KCLS includes application review, interviews, and references. If selected to proceed after interviews, I acknowledge that KCLS may reach out to my listed references without notifying me beforehand.

• Yes

19
As indicated in the posting, applicants are asked to attach a cover letter and current resume detailing your relevant work experience, education, and training as it relates to the position. Have you done this?

• Yes - I have attached my resume and cover letter.
• No - I understand my application is considered incomplete without the required materials.

20
Where did you hear about this job opportunity? Please select all that apply.

• KCLS Social Media (Facebook or Twitter)
• American Library Association (ALA)
• Washington Library Association (WLA)
• Pacific Northwest Library Association (PNLA)
• Seattle Public Libraries (SPL)
• Sno-Isle Libraries
• Pierce County Libraries
• LinkedIn
• Indeed.com
• Career Fair (In-Person)
• Government Jobs (public sector job site)
• Referral from KCLS Staff Member
• Job Interest Email Notification
• Other

Required Question

Keywords:

library management, public service, staff supervision, customer service, scheduling, training and development, conflict resolution, intellectual freedom, community engagement, diversity and inclusion

Tax Associate at Intuit summary:

A Tax Associate at Intuit provides expert tax preparation and advice to customers both in-person and virtually, handling simple to complex tax situations including personal and business returns. This role involves building strong client relationships, educating the community on tax topics, and driving customer loyalty through proactive outreach and exceptional service. The position is seasonal, requires on-site work at TurboTax locations across the U.S., and combines tax expertise with entrepreneurial and community engagement skills.

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax Live - Seasonal Local Service Associate, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.”

About the Role:

In this role, you will work on-site from a TurboTax location, serving customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. Whether assisting with simple W2 filings, navigating life events (marriage, children, elder care), or handling more complex tax scenarios like business income, amendments, or investments, you will serve as the go-to expert for your clients.

Additionally, you will play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships, and driving customer loyalty. TurboTax will provide a straightforward playbook, essential tools, and dedicated support to facilitate your success.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You’ll Do:

• Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language.
• Be a Proactive Community Ambassador - Embody a "community ambassador" and "business owner" mindset to cultivate a robust customer base for TurboTax. Serve as the local face of TurboTax, actively engaging with new prospects, nurturing leads, and converting them into long-term clients through proactive outreach. Organize local events, with the support of TurboTax, to create opportunities for customer engagement.
• Educate and Communicate Confidently - Enthusiastically represent TurboTax in your local community. TurboTax Live - Seasonal Local Service Associates will confidently take on the role of its public face with the support, guidance, and resources provided by Intuit. This includes hosting engaging learning events, participating in local marketing efforts, and demystifying taxes to make them accessible and approachable.
• Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.
• Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.
  

What You Get:

As a TurboTax Live - Seasonal Local Service Associate, you’ll receive access to exceptional seasonal company benefits and resources, including:

401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program

discounts on Intuit products including a free copy of TurboTax Live, ongoing collaboration opportunities with TurboTax’s network of growth-minded professionals and marketing support.

Who You Are:

• Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
• Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.
• Familiarity with Circular 230
• Willing and available to work a static weekly schedule with a minimum of 24 hours per week at a TurboTax location
• Interest in building a local and online social presence as a TurboTax Associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies
• Bilingual (English/Spanish) communication skills are a plus
• Experience in holistic tax advisory services beyond tax filing

Attributes & Skills:

• Passionate about empowering customers and helping them overcome the complexities of taxation.
• Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos).
• Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.
• Exceptional customer service skills, high empathy, and a friendly, professional demeanor.
• Excited to be showcased as a TurboTax Live - Seasonal Local Service Associate in local and national marketing efforts.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment independently while managing multiple priorities.
• Proficient with technology, including tax preparation software and CRM/sales tools.

Additional Requirements:

• Must reside within the United States.
• Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

Bay Area California $23.70 - $8.00

Southern California 23.70 - 28.00

Colorado 22.60 - 26.70

Hawaii 23.70 - 28.00

Illinois 22.60 - 26.70

Maryland 22.60 - 26.70

Massachusetts 23.70 - 28.00

Minnesota, 20.20 - 23.90

New Jersey 23.70 - 28.00

New York 23.70 - 28.00

Ohio 20.20 - 23.90

Vermont 22.60 - 26.70

Washington 23.70 - 28.00

Washington DC 22.60 - 26.70

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

What you'll bring

How you will lead

Keywords:

tax preparation, tax advisory, TurboTax, customer service, federal and state tax returns, tax planning, client relationship management, community engagement, seasonal employment, tax software

Tax Associate - Onsite at Intuit summary:

As a Tax Associate - Onsite at TurboTax, you will provide expert tax preparation and advice to clients, handling a variety of tax situations from simple filings to complex business income scenarios. The role involves both in-person and virtual customer service, as well as community engagement to build a loyal client base and promote TurboTax locally. You will use your tax expertise and communication skills to empower customers, maximize refunds, and support their financial goals while representing Intuit's mission.

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax Live - Seasonal Local Service Associate, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.”

About the Role:

In this role, you will work on-site from a TurboTax location, serving customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. Whether assisting with simple W2 filings, navigating life events (marriage, children, elder care), or handling more complex tax scenarios like business income, amendments, or investments, you will serve as the go-to expert for your clients.

Additionally, you will play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships, and driving customer loyalty. TurboTax will provide a straightforward playbook, essential tools, and dedicated support to facilitate your success.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You’ll Do:

• Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language.
• Be a Proactive Community Ambassador - Embody a "community ambassador" and "business owner" mindset to cultivate a robust customer base for TurboTax. Serve as the local face of TurboTax, actively engaging with new prospects, nurturing leads, and converting them into long-term clients through proactive outreach. Organize local events, with the support of TurboTax, to create opportunities for customer engagement.
• Educate and Communicate Confidently - Enthusiastically represent TurboTax in your local community. TurboTax Live - Seasonal Local Service Associates will confidently take on the role of its public face with the support, guidance, and resources provided by Intuit. This includes hosting engaging learning events, participating in local marketing efforts, and demystifying taxes to make them accessible and approachable.
• Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.
• Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.
  

What You Get:

As a TurboTax Live - Seasonal Local Service Associate, you’ll receive access to exceptional seasonal company benefits and resources, including:

401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program

discounts on Intuit products including a free copy of TurboTax Live, ongoing collaboration opportunities with TurboTax’s network of growth-minded professionals and marketing support.

Who You Are:

• Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
• Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.
• Familiarity with Circular 230
• Willing and available to work a static weekly schedule with a minimum of 24 hours per week at a TurboTax location
• Interest in building a local and online social presence as a TurboTax Associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies
• Bilingual (English/Spanish) communication skills are a plus
• Experience in holistic tax advisory services beyond tax filing

Attributes & Skills:

• Passionate about empowering customers and helping them overcome the complexities of taxation.
• Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos).
• Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.
• Exceptional customer service skills, high empathy, and a friendly, professional demeanor.
• Excited to be showcased as a TurboTax Live - Seasonal Local Service Associate in local and national marketing efforts.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment independently while managing multiple priorities.
• Proficient with technology, including tax preparation software and CRM/sales tools.

Additional Requirements:

• Must reside within the United States.
• Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

Bay Area California $23.70 - $8.00

Southern California 23.70 - 28.00

Colorado 22.60 - 26.70

Hawaii 23.70 - 28.00

Illinois 22.60 - 26.70

Maryland 22.60 - 26.70

Massachusetts 23.70 - 28.00

Minnesota, 20.20 - 23.90

New Jersey 23.70 - 28.00

New York 23.70 - 28.00

Ohio 20.20 - 23.90

Vermont 22.60 - 26.70

Washington 23.70 - 28.00

Washington DC 22.60 - 26.70

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

What you'll bring

How you will lead

Keywords:

tax preparation, tax advice, TurboTax, customer service, tax planning, financial empowerment, community engagement, tax software support, seasonal tax associate, client relationship management

Tax Associate - Local at Intuit summary:

As a TurboTax Live Seasonal Local Service Associate, you provide expert tax preparation and advisory services both in-person and virtually, helping customers navigate complex tax situations. You engage with the local community to build and maintain a loyal client base through proactive outreach, education, and personalized support. Your role combines tax expertise, customer service, and community engagement to deliver positive financial outcomes and exceptional experiences.

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax Live - Seasonal Local Service Associate, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.”

About the Role:

In this role, you will work on-site from a TurboTax location, serving customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. Whether assisting with simple W2 filings, navigating life events (marriage, children, elder care), or handling more complex tax scenarios like business income, amendments, or investments, you will serve as the go-to expert for your clients.

Additionally, you will play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships, and driving customer loyalty. TurboTax will provide a straightforward playbook, essential tools, and dedicated support to facilitate your success.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You’ll Do:

• Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language.
• Be a Proactive Community Ambassador - Embody a "community ambassador" and "business owner" mindset to cultivate a robust customer base for TurboTax. Serve as the local face of TurboTax, actively engaging with new prospects, nurturing leads, and converting them into long-term clients through proactive outreach. Organize local events, with the support of TurboTax, to create opportunities for customer engagement.
• Educate and Communicate Confidently - Enthusiastically represent TurboTax in your local community. TurboTax Live - Seasonal Local Service Associates will confidently take on the role of its public face with the support, guidance, and resources provided by Intuit. This includes hosting engaging learning events, participating in local marketing efforts, and demystifying taxes to make them accessible and approachable.
• Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.
• Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.
  

What You Get:

As a TurboTax Live - Seasonal Local Service Associate, you’ll receive access to exceptional seasonal company benefits and resources, including:

401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program

discounts on Intuit products including a free copy of TurboTax Live, ongoing collaboration opportunities with TurboTax’s network of growth-minded professionals and marketing support.

Who You Are:

• Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
• Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.
• Familiarity with Circular 230
• Willing and available to work a static weekly schedule with a minimum of 24 hours per week at a TurboTax location
• Interest in building a local and online social presence as a TurboTax Associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies
• Bilingual (English/Spanish) communication skills are a plus
• Experience in holistic tax advisory services beyond tax filing

Attributes & Skills:

• Passionate about empowering customers and helping them overcome the complexities of taxation.
• Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos).
• Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.
• Exceptional customer service skills, high empathy, and a friendly, professional demeanor.
• Excited to be showcased as a TurboTax Live - Seasonal Local Service Associate in local and national marketing efforts.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment independently while managing multiple priorities.
• Proficient with technology, including tax preparation software and CRM/sales tools.

Additional Requirements:

• Must reside within the United States.
• Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

Bay Area California $23.70 - $8.00

Southern California 23.70 - 28.00

Colorado 22.60 - 26.70

Hawaii 23.70 - 28.00

Illinois 22.60 - 26.70

Maryland 22.60 - 26.70

Massachusetts 23.70 - 28.00

Minnesota, 20.20 - 23.90

New Jersey 23.70 - 28.00

New York 23.70 - 28.00

Ohio 20.20 - 23.90

Vermont 22.60 - 26.70

Washington 23.70 - 28.00

Washington DC 22.60 - 26.70

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

What you'll bring

How you will lead

Keywords:

tax preparation, tax advisory, TurboTax, seasonal tax associate, tax return filing, customer service, community engagement, financial planning, tax software, individual tax returns