376 Accounting jobs in Columbus

Description

Director of Accounting

On-site in Worthington, OH

Our Director of Accounting has been called to care in their own unique way. As the leader of our Accounting department, you'll manage, supervise, and direct all daily accounting and financial analysis activities. This role is responsible for accounting operations and systems, analysis, and report preparation, and leading the accounting team as well as developing and implementing accounting policies and procedures. The position is also responsible for dashboard and Power BI development and major system automations. The Director of Accounting will create specific objectives to support the accounting department’s functional strategies and will have a solid knowledge of the overall departmental function.

What we offer our Director of Accounting :  

Competitive salary and benefits 

Working at Interim HealthCare means a career unlike any other. With integrity at the center of all we do, we know that when we support you and your community, you'll change lives every day.  

 As our Director of Accounting , you will be:  

• Developing, implementing, and maintaining central accounting policies
• Determining overall departmental staffing needs based on short term and long-term goals.
• Monitoring and evaluating accounting systems and processes to identify areas of improvement and optimization.
• Collaborating and partnering with Operational leaders
• Participating in financial review meetings
• Developing budgets and associated policies and procedures
• Planning, and coordinating the year end close process and the annual audit.
• Developing expense reimbursements policies, corporate card policies, and travel programs
• Designing, analyzing, and preparing financial reports
• Preparing cash flow analysis and making recommendations
• Treasury management functions
• Investment management functions
• Oversight over single not for profit company
• Managing all financial reporting processes – monthly, quarterly, and annually
• Preparing and reviewing value-added analytical accounting reports
• Maintaining integrity of accounting data
• Improving the accuracy of the company's reported financial results and ensuring that reported results comply with accepted accounting principles (GAAP).
• Partnering with Revenue Cycle Team members for improved financial reporting
• Continually evaluating the effectiveness of accounting software and supporting database.
• Overseeing regulatory reporting, including tax planning and compliance
• Other duties as assigned. 

To qualify as a Director of Accounting with us, you will need:  

• Bachelor’s degree in Accounting/Finance, or equivalent, required.
• MBA and or CPA highly preferred
• A minimum of ten (10) years of work experience in the Accounting field, preferably with previous work experience in healthcare
• A minimum of ten (10) years of proven GL accounting experience and excellent management skills
• Must be proficient in Power BI
• Strong proficiency with Microsoft Office tools, specifically advanced Excel, and Pivot Tables skills
• Sage Intacct experience preferred.
• Strong report writing skills.
• Strong knowledge of Internal Accounting Controls
• Ability to work across a geographically dispersed and matrixed organization.

At Interim Healthcare Home Care, our patients deserve the very best – that's why we focus on each individual's needs in the comfort and dignity of their home. Through nursing, personal care, therapy, case management, and countless specialized services, we bring quality care where it's needed most. We're called to care so that family members can be just that. 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

#RMC

Location: This position is located at our Dublin, OH campus.

Who we  are   

Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®.   

We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement. 

About the role  

The staff Accountant supports the accounting functions of the business; specifically, the monthly reporting process, while continuously looking for opportunities to improve processes and increase automation . This includes supporting the Manager, Accounting with month-end close and creating quarter-end and year-end financial statements and footnotes. This position is also responsible for helping to build and implement systems around routine transaction processing and documenting the affiliated processes.

What you’ll do  

• Assist with monthly close and prepare balance sheet reconciliations (including identifying and resolving reconciling items), as well as routine entries and documenting support throughout the month; Prepare monthly and quarterly account variance analysis . Perform account analytical analysis

• Assist with the preparation of quarterly and yearly financial statements and the related footnotes and prepare supporting documentation.

• Support the year-end financial statement audit by working with our external auditors, including providing requested support and answering related questions.

• Document and keep updated various processes and policies related to accounting processes and the general ledger . Prepare internal control documentation for accounting processes . Identify opportunities for process improvements and recommendations.

• Participate in special projects and perform other duties as assigned.

What you’ll bring

• Education : Four-year degree in Accounting or Finance, or a combination of accreditation and applicable experience .

• An aptitude for order, organization, and process

• A team player with strong interpersonal skills, including exceptional communication and organizational skills

• A can-do attitude that is driven but patient and flexible when others don’t understand or prioritize similarly

• An understanding of what is mission critical and what can be adapted

• Ability to map existing processes and evaluate for improvement in efficiency and internal controls

• Passion for advancing technical skills around accounting and related reporting software

• Ability to manage priorities and projects spanning multiple departments

• Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.  

• A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us.  

--   

#LI-AT1

#LI-Hybrid

What’s in it for you

• Compensation: Competitive base and incentive compensation
• Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
• Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
• Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!

What you should know

• Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
• Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
• Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer .
• Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
• Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.
• Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
• Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General .

Description

Director of Accounting

On-site in Worthington, OH

Our Director of Accounting has been called to care in their own unique way. As the leader of our Accounting department, you'll manage, supervise, and direct all daily accounting and financial analysis activities. This role is responsible for accounting operations and systems, analysis, and report preparation, and leading the accounting team as well as developing and implementing accounting policies and procedures. The position is also responsible for dashboard and Power BI development and major system automations. The Director of Accounting will create specific objectives to support the accounting department’s functional strategies and will have a solid knowledge of the overall departmental function.

What we offer our Director of Accounting :  

Competitive salary and benefits 

Working at Interim HealthCare means a career unlike any other. With integrity at the center of all we do, we know that when we support you and your community, you'll change lives every day.  

 As our Director of Accounting , you will be:  

• Developing, implementing, and maintaining central accounting policies
• Determining overall departmental staffing needs based on short term and long-term goals.
• Monitoring and evaluating accounting systems and processes to identify areas of improvement and optimization.
• Collaborating and partnering with Operational leaders
• Participating in financial review meetings
• Developing budgets and associated policies and procedures
• Planning, and coordinating the year end close process and the annual audit.
• Developing expense reimbursements policies, corporate card policies, and travel programs
• Designing, analyzing, and preparing financial reports
• Preparing cash flow analysis and making recommendations
• Treasury management functions
• Investment management functions
• Oversight over single not for profit company
• Managing all financial reporting processes – monthly, quarterly, and annually
• Preparing and reviewing value-added analytical accounting reports
• Maintaining integrity of accounting data
• Improving the accuracy of the company's reported financial results and ensuring that reported results comply with accepted accounting principles (GAAP).
• Partnering with Revenue Cycle Team members for improved financial reporting
• Continually evaluating the effectiveness of accounting software and supporting database.
• Overseeing regulatory reporting, including tax planning and compliance
• Other duties as assigned. 

To qualify as a Director of Accounting with us, you will need:  

• Bachelor’s degree in Accounting/Finance, or equivalent, required.
• MBA and or CPA highly preferred
• A minimum of ten (10) years of work experience in the Accounting field, preferably with previous work experience in healthcare
• A minimum of ten (10) years of proven GL accounting experience and excellent management skills
• Must be proficient in Power BI
• Strong proficiency with Microsoft Office tools, specifically advanced Excel, and Pivot Tables skills
• Sage Intacct experience preferred.
• Strong report writing skills.
• Strong knowledge of Internal Accounting Controls
• Ability to work across a geographically dispersed and matrixed organization.

At Interim Healthcare Home Care, our patients deserve the very best – that's why we focus on each individual's needs in the comfort and dignity of their home. Through nursing, personal care, therapy, case management, and countless specialized services, we bring quality care where it's needed most. We're called to care so that family members can be just that. 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

#RMC

Location: This position is located at our Dublin, OH campus.

Who we  are   

Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®.   

We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement. 

About the role  

The staff Accountant supports the accounting functions of the business; specifically, the monthly reporting process, while continuously looking for opportunities to improve processes and increase automation . This includes supporting the Manager, Accounting with month-end close and creating quarter-end and year-end financial statements and footnotes. This position is also responsible for helping to build and implement systems around routine transaction processing and documenting the affiliated processes.

What you’ll do  

• Assist with monthly close and prepare balance sheet reconciliations (including identifying and resolving reconciling items), as well as routine entries and documenting support throughout the month; Prepare monthly and quarterly account variance analysis . Perform account analytical analysis

• Assist with the preparation of quarterly and yearly financial statements and the related footnotes and prepare supporting documentation.

• Support the year-end financial statement audit by working with our external auditors, including providing requested support and answering related questions.

• Document and keep updated various processes and policies related to accounting processes and the general ledger . Prepare internal control documentation for accounting processes . Identify opportunities for process improvements and recommendations.

• Participate in special projects and perform other duties as assigned.

What you’ll bring

• Education : Four-year degree in Accounting or Finance, or a combination of accreditation and applicable experience .

• An aptitude for order, organization, and process

• A team player with strong interpersonal skills, including exceptional communication and organizational skills

• A can-do attitude that is driven but patient and flexible when others don’t understand or prioritize similarly

• An understanding of what is mission critical and what can be adapted

• Ability to map existing processes and evaluate for improvement in efficiency and internal controls

• Passion for advancing technical skills around accounting and related reporting software

• Ability to manage priorities and projects spanning multiple departments

• Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.  

• A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us.  

--   

#LI-AT1

#LI-Hybrid

What’s in it for you

• Compensation: Competitive base and incentive compensation
• Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
• Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
• Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!

What you should know

• Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
• Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
• Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer .
• Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
• Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.
• Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
• Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General .

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Get To Know Us:

SS&C is leading the way. We continue to look for today's and tomorrow's brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

• Perform bank reconciliations, process journal entries for non-complex transactions, and prepare supporting financial schedules and reports
• Post accounting entries to general ledger
• Price the fund portfolios
• Analyze fund performance on a daily and monthly basis
• Research internal differences between the accounting and trade entry systems
• Issue P&L reports on a daily basis
• Perform month-end close processes/financial statement preparation
• Work with various products including equities, bonds, swaps, options, FX, mortgages, financing and futures

What You Will Bring:

• Bachelor's degree in Accounting, Finance or related Business field
• 0-2+ years experience in Accounting (hedge funds is a plus, not required)
• Strong academic foundation in financial accounting, i.e. journal entries, cash transactions and reconciliations, non-cash activity, investment activity
• Strong Microsoft Excel knowledge
• Good written and verbal communication skills
• Positive attitude with a team player mentality and the ability to work independently
• Good analytical skills and high attention to detail

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website.

• Have a 360° understanding of what is happening in the Accounting Department
• Keep up with invoices from assigned vendors (ensure payment to vendor within specified terms and ensure proper accounting treatment of the charge)
• Understanding and completing Vendor Credit Memos
• Effectively motivate and influence Team Members
• Deal directly with banks, vendors, etc. either by telephone or electronically
• Respond promptly to team member questions when issues are elevated
• Understand PO and invoice processes for assigned Vendors
• Record details of actions taken
• Communicate and coordinate with internal departments
• Review and process employee expense reports
• Other duties as assigned

• Bachelor's degree preferred
• 1-3 years of real industry experience in an Accounts Payable or Accounting setting
• Prior experience with QuickBooks, Microsoft Dynamics, or similar systems
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to type
• Communication skills - verbal and written
• Problem analysis and problem-solving
• Attention to detail and accuracy

Revenue Cycle for The Ohio State University Wexner Medical Center is responsible for providing excellent customer service while processing patient demographic and insurance information efficiently and accurately. Areas within Revenue Cycle include pre-registration, registration, pre-certification, financial clearance and counseling, financial assistance, scheduling, billing, claims follow-up, customer service and cash collection. The primary responsibility of staff within Revenue Cycle is to ensure the collection of net revenue for services rendered.

The Patient Accounting Associate is responsible for all aspects of patient billing and collection processing in compliance with departmental policies and procedures. Department roles may include, but is not limited to: payment posting, cash reconciliation, refund/credit processing, insurance follow up, customer service in a call center setting, self-pay collections, or claim submission.

Minimum Required Qualifications: High School diploma or GED. Certification or vocational training may be preferred. 1 year of relevant experience required. 2-4 years of relevant experience preferred.

Location: Ackerman Rd, 660 (0242) Position Type: Regular Scheduled Hours: 40 Shift: First Shift

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Job Description

Harper & Company CPAs Plus is not your typical CPA firm. We are passionate about helping entrepreneurs enjoy the journey they are on, and we work closely with them throughout the year to guide them strategically towards their goals.

Job Description

Harper & Company CPAs Plus is not your typical CPA firm. We are passionate about helping entrepreneurs enjoy the journey they are on, and we work closely with them throughout the year to guide them strategically towards their goals.

Weve all worked for firms with a grueling pace driven from the top down, clients that dont get it, a monotonous office environment, and leaders who manage vs. lead.

Not here weve broken the mold. Every person in our firm plays a very important role in our bigger vision. We pride ourselves in developing our people and doing meaningful work for great clients. We work hard, but we play hard, have balanced lives, and give

back to our community. We leverage technology, ingenuity, and innovative ideas from everyone on our team to create an exceptional Harper & Co. experience for each of our team members and clients.

We are seeking a highly organized, detail-oriented accountant who takes pride in a high quality of work. The ideal candidate possesses a strong understanding of accounting and business fundamentals and is committed to proactively helping assigned clients achieve their business and financial goals. You will collaborate with our team to ensure process efficiency and continue sharing of new tax and business and knowledge.

Responsibilities:

Partner with assigned business clients to help them build the lifestyle and business of their dreams. You will have a group of assigned clients for which you will manage everything from compliance to accounting and advisory work. They rely on a proactive relationship to ensure they are strategically aligned to optimize their tax situation and their financial goals. Ultimately, we are their go to advisor for clients for compliance, accounting, payroll, proactive advisory, and business strategy. However, the depth of our relationships with our clients also leads to connecting them with other strategic resources such as financial advisors and insurance agents. Our partnership

with each business client touches almost every financial decision they make.

More Specific Accountabilities:

• Proactively engage clients (in advisory and/or maintenance agreements) in conversation throughout the year in order to assess changes to business and/or personal situations in order to provide the optimal ongoing tax and financial strategy in alignment with their goals
• Review, prepare, reconcile, and analyze accounting records and financial reports.
• Prepare federal, state, or local tax returns for individuals, business establishments, or other organizations. Review prepared returns in accordance with the Harper & Company review guidelines in order to provide a high quality work product for final review.
• Monitor, review, and verify accounting records and transactions for accuracy, timeliness, and adequacy of supporting documentation.
• Ensure compliance with internal policies, agency rules and regulations, and generally accepted accounting principles.
• Review and analyze reports for accuracy prior to distribution.
• Clarify or research issues as necessary.
• Provide input for developing accounting applications, reports, forms, records, and document procedures.
• Assist in the development of financial projections and forecasts.
• Examine accounts, records and compute taxes owed according to prescribed rates, laws, and regulations.
• Advise management regarding effects of business activities on taxes, and on strategies for minimizing tax liability.
• Ensure that the organization complies with taxing authority requirements.
• Represent organization before taxing associations.
• Organize and maintain tax records and conduct tax studies and special projects.
  
  

• Education: Bachelors degree in accounting, business, or a related field
• Minimum of 5+ years of relevant experience
• Exceptional attention to detail and commitment to error-free work.
• Proficient in QuickBooks or other accounting software.
• Proficient in tax preparation: 1040, 1120, 1065
• Excellent verbal and written communication
• Critical thinking
• Sound judgment and decision making
• Strong time management skills
  
  

• Competitive salary commensurate with experience
• Comprehensive benefits package including health insurance, 401K, profit sharing, paid time off, training for personal development, and flex scheduling
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Accounting/Auditing and Finance
• Industries Accounting

Referrals increase your chances of interviewing at Harper & Company CPAs Plus by 2x

Get notified about new Accounting Specialist jobs in Columbus, OH .

Columbus, OH $66,000.00-$3,000.00 5 days ago

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• Collects, verifies and processes utility and other accounts receivable payments; creates and transmits electronic files of utility payments and prepares the daily bank deposit. Posts revenues to various accounting systems and performs daily balancing activities.
• Responds to face-to-face, telephone, email or written inquires from utility customers and assists them in making payments on utility balances. Maintains and balances a cash drawer to accept cash payments at the Utility Billing Department.
• Collects and sorts incoming mail for the City to be distributed to various departments, including invoices, payments and general correspondence.
• Manages the mailing of checks to vendors, reviews to make sure information on the check is accurate and files the paperwork.
• Manages the collection and submission of required confidential documents including tax identification and acknowledgment forms.
• Processes accounts receivable invoices in the accounting system and mails necessary invoices and monthly statements.
• Answers incoming calls and routes calls as needed.
• Assists the public with any inquiries and directs visitors to various City departments or staff.
• Performs other related duties as assigned.

• Experience in customer service.
• Ability to make mathematical calculations.
• Ability to key alpha-numeric data quickly and accurately.
• Ability to recognize and correct data entry errors.
• Ability to learn utility billing and financial software systems.
• Ability to file, update, and maintain records.
• Ability to maintain confidentiality regarding financial matters.
• Ability to use word-processing and other office software.
• Ability to deal with people in a courteous manner.
• Ability to establish and maintain effective working relationships with other employees and the public.
• Ability to communicate effectively, both orally and in writing.
• Must be bondable.

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